Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11756204August 11, 2026
ENGINE
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the engine blew. No warning lights were illuminated. There was white smoke coming from the hood of the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756153August 11, 2026
ELECTRICAL SYSTEM
The air conditioning system in my 2024 Hyundai Tucson has never adequately cooled the cabin during high outdoor temperatures, since I purchased the vehicle. The vehicle is parked outdoors in direct sunlight daily, as I have no garage or carport access, and the issue is most severe and consistent during hot weather. This creates a heat exposure risk while driving, particularly on hot days when cabin temperatures remain uncomfortably high despite the AC running and set to the coldest setting. Prolonged exposure to excessive cabin heat can pose a safety risk, including impaired driver alertness and general heat-related discomfort/health risk. I brought the vehicle to CMA's Hyundai of Lynchburg on July 9, 2025 to report this issue; the dealership found no fault and stated the AC was working correctly. I brought the vehicle in again on August 11, 2026 with the same complaint; the dealership again reported the AC was blowing air at the correct temperature, with no fault identified. The vehicle has been inspected and is available for further inspection upon request. There were no dashboard warning lights or messages associated with this issue. The problem has been consistent since I've owned the vehicle, and is worse specifically in hot weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755935August 10, 2026
ELECTRICAL SYSTEM, SEATS
While driving on the turnpike, the driver seat moved backward. Both of my hadds were on the steeeringwheel during the entire time. The seat motor was clearly engaged in moving the seat. There was no coat, cloth, or any obstruction near the seat control switch. I tried to move the seat up, however the seat would not move up or back. About 20 minutes later I was able to move the seat forward with the switch. Then about 3O minutes later while traveling accross a large bridge, again the seat moved back on its's own with the seat motor clearly engaged. Both times this was very scarry and since I am not tall I had to reach forward to keep my arms on the stering whell and the gas and brake pedals. Since this is clearly a safety matter I imediately contacted the dealer where the car was purchased. They told me to bring the car in. However they then called me saying that since they could not reproduce the problem I should pick up he car. I am very scared to drive this car. Chatgbt reports other owners have repoted the same problems, but they apperar to be relativly uncommon,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755985August 10, 2026
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
Twice within 3 days the car drove when was in electronic park. FIRST August 1 2026 instance got in car parked in a lot. Started it (foot on brake, push start). Spent ≈ 15 min checking iPad. When car in front of me backed out of parking space, car dinged, lit up that car in front is leaving like it we were at a stop sign. Then started to move forward. I quickly braked. I may have touched the brake while sitting but never touched the shift. • SECOND instance August 3 2026 driving (MY Mode) with Smart Cruise and Lane Assist. Parked in daughter’s driveway. Foot on brake. Absolutely pushed Electronic P for park. It was my intention to leave car on for AC while dropping a bag on their porch. I did touch brake again while gathering things to get out - but did not touch shift. While I was turned sideways it drove forward into the garage door. No the foot was not on accelerator. It was on floor as I was leaning over. For reference, a few weeks ago the front camera’s sudden stop recall was done.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11755864August 10, 2026
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
Unintended acceleration and brake failure. While in the parking lot at [XXX]. The check brake warning light came on and prior to this when pressing the gas pedal the car was not responding or going very slow. I stopped looking for a place to park and when I took my foot of the brake pedal the car surged ahead at full speed. I slammed on the brakes but there was no response. Steering the car through the parking lot and across [XXX]. (a very busy, I was lucky not striking other cars or people) and crashed into a metal storage building. The car was totaled and my Wife was treated at ECMC hospital for 12 days(5 in the trauma unit) and the DMV is blaming me for the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11755723August 9, 2026
FUEL/PROPULSION SYSTEM
Dealer completed update 9C2 Theta 2 emissions update. After update, the car sputters slightly and increased noise is heard from the tailpipe. Customer returned to dealer after driving the car in different temps and noted the above complaint. Dealer verified the complaint but continues to take no responsibility for the fault on the repair receipt by writing condition is “normal” and recommending “customer to allow vehicle to properly warm up for one to three minutes prior to driving.” The last line of the service record indicates “no problem found at this time.” A template letter from Hyundai was attached to the repair record. Hyundai may be instructing dealers to not document problems in the service records assumably so they will not be liable for future litigation. It should be noted that owner was previously denied payment on their 2017 Hyundai Tucson due to lack of documentation by the dealer to prove the case with prior class action lawsuit despite years of verbal complaints to the service staff. Dealer may be intentionally not documenting or taking responsibility for systematic failures in the Tucson in service records. This may be on the direction of Hyundai corporate. 2020 Hyundai Tucson continues to sputter periodically during normal driving conditions. Car is parked in an attached garage making a 1 to 3 minute warm-up time-consuming and possibly unsafe. This required warm up should not be considered normal as indicated on the repair record. Hyundai should take responsibility for their shortcomings and allow proper documentation on service records rather than pushing the fault on the owners. As with previous Tucson complaints, the dealer continues to indicate the problems are the result of owner actions not internal failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755592August 8, 2026
ENGINE
We have a 2015 Hyundai Tucson that we bought brand new. It has 80k miles on it. The car started using oil about three years ago. The dealer recommended replacement of the catalytic converter, which we did. The car continued to use oil, and the dealership had us replace the catalytic converter two more times, so three times total. Now the problem is occurring again and they are recommending replacement of the catalytic converter for a FOURTH time. We have filed a claim with the manufacturer and have been going in circles with the dealership for months. It is our position that the repeated catalytic converter failure is caused by an underlying motor issue, which should be covered by the manufacturers warranty, but the dealer treated the symptoms instead and waited for the warranty expiration. This car is owned by my father, an [XXX] disabled veteran. He bought this car thinking it would be a safe and reliable vehicle for him to drive into his retirement years. Instead, Hyundai is repeatedly making him pay to replace the same part when it is clearly not resolving the oil consumption issue. He is being taken advantage of. Hyundai should honor their warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755663August 8, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking NHTSA to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755583August 7, 2026
ELECTRICAL SYSTEM
Under Hyundai Recall 290, the dealership permanently removed the functional trailer light wiring harness and replaced it with a nonfunctional rubber dust cap. A Hyundai case manager informed me that a replacement harness is "in development," but official NHTSA remedy filings show the cap is the final remedy, resulting in the permanent loss of a factory feature I paid for. The removal of towing functionality without a clear timeline for a safe replacement parts remedy constitutes a failure to properly correct the vehicle defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755482August 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency Brake applied while driving. Had been driving with vehicle in front, on each side and one at rear with issues and all of sudden the emergency brake was applied causing the vehicle in back to get very close to my car. This is has happened multiple times and reported to dealership multiple times. This was the second occurence on this day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755478August 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While backing out of driveway, with parked vehicle along side and one moving vehicle in the road, I was applying the break and the Emergency Stop feature activated. My speed was 2-3 MPH and slowing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755414August 7, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, EXTERIOR LIGHTING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11755158August 6, 2026
UNKNOWN OR OTHER
My 2018 Hyundai Tucson Limited equipped with the 1.6T engine and 7-speed EcoShift Dual-Clutch Transmission (DCT) is suffering from severe, dangerous clutch judder, slippage, and sudden acceleration hesitation. This vehicle matches the exact manufacturing defects and symptoms outlined in Hyundai Technical Service Bulletin TSB 21-AT-014H, but the defect has never been properly resolved by the manufacturer.The primary safety defect occurs when accelerating from a complete stop or during low-speed maneuvers (such as yielding at a roundabout or turning at an intersection). When pressing the gas pedal, the transmission violently shudders, hesitates, and fails to properly engage the clutch pack. This creates a severe, unpredictable time lag where the engine revs but the vehicle experiences a total loss of motive power and fails to move forward.This unexpected loss of propulsion has caused multiple near-miss situations where oncoming traffic had to slam on their brakes to avoid hitting my vehicle because it stalled or lagged while pulling out. It is an immediate physical safety hazard to myself, my passengers, and other drivers on the road. The failure is completely unpredictable and significantly worsens in warm weather or during stop-and-go driving conditions.I previously presented this vehicle to an authorized Hyundai dealership to complain about this exact transmission hesitation and shuddering while the vehicle was still covered under the factory warranty window. The service department failed to properly log, diagnose, or repair the failing double clutch pack at that time. Because the defect was reported within the warranty period and never corrected, the safety hazard has persisted and deteriorated to the point where the vehicle is now unsafe to operate in normal traffic. Hyundai is currently refusing to cover the full cost of this safety-related transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755202August 6, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
While driving my 2022 Hyundai Tucson Hybrid, the vehicle suddenly lost power, began shaking, and all warning lights illuminated at once. The car would not accelerate properly and became unsafe to operate in traffic. After pulling over and restarting the vehicle, the warnings cleared, but the issue has occurred more than once. It first occurred 3/25/26. The dealer was not able to reproduce the issue but found numerous faults and reset them. This is a serious safety concern because the vehicle can unexpectedly lose motor power while driving, creating a risk of collision. The problem is intermittent and unpredictable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755276August 6, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER
While driving at night, the headlights on my 2022 Hyundai Tucson Hybrid shut off randomly, including when using the turn signal. The lights will turn off without warning at highway speeds, creating a serious safety hazard. Using the turn signal can cause the headlights to turn off, and sometimes using the turn signal will temporarily turn them back on. The headlight mode also changes by itself while driving (AUTO to OFF to ON to OFF). Additionally, when the vehicle is turned off, the headlights often stay on no matter what mode the switch is in. I have to restart the vehicle and manipulate the turn signal/headlight stalk multiple times to get the lights to turn off. This is a recurring and dangerous failure that affects nighttime visibility and safety for me and my family. No other electrical issues are present. This is available for inspection. Safety for my family and all others on the road put at risk as the headlights randomly shut off at night. The problem was reproduced by the dealer. The dealer quoted a $1,500 repair, but this a safety‑critical defect in the lighting control system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755123August 5, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755025August 5, 2026
SERVICE BRAKES
Front brake rotors warped causing violent brake pedal pulsating and steering wheel vibration. My vehicle has only 18000 miles. The dealership Hyundai reported problem as a service bulletin TSB 23-BR-004H. I believe this a safety issue and a recall should be annouced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754849August 4, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754680August 4, 2026
TRAILER HITCHES
The contact owns a 2024 Hyundai Tucson. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V893000 (Trailer Hitches); and the contact became aware that there was no wiring harness on the vehicle after recall repair. The dealer informed the contact that removing the wiring harness and installing a dust cap was included in the recall remedy as provided by the manufacturer. The contact stated that the vehicle was not safe to haul a trailer because the brake lights and turn signals would be inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754790August 4, 2026
ENGINE
I am reporting a critical Exhaust Gas Recirculation (EGR) valve and electrical circuit failure on my 2022 Hyundai Tucson Hybrid. The failure resulted in the check engine light illuminating, diagnostic codes identifying an EGR system malfunction, and visible corrosion found within the EGR connector and extension harness. This component breakdown causes severe performance risks, risk of sudden loss of engine power, and compromises vehicle safety. Diagnostic & Technical Details: Error Codes Captured: Diagnostic trouble codes in the P0400 series (EGR system flow/circuit malfunction) along with connector/wiring degradation were confirmed during inspection. Root Cause & Symptoms: The failure stems from degradation and electrical shorting risks in the EGR valve assembly and its immediate wiring harness connection. Manufacturer Response & Escalation Denial: When addressing this failure, I discovered that Hyundai has acknowledged widespread EGR valve assembly defects, electrical short risks, and solder flux contamination issues across multiple model years and production lines (such as NHTSA Campaign 24V-308 and subsequent service campaigns like 9B3). However, Hyundai restricts safety recall and warranty coverage strictly based on narrow VIN manufacturing parameters, leaving owners with identical, failing hardware to shoulder exorbitant out-of-pocket repair costs—in my case, quoted at over $2,013. Because a compromised EGR system and corroded electrical harness can cause sudden engine performance failures while driving in traffic, and because Hyundai is limiting its accountability through arbitrary production windows, I am requesting that NHTSA investigate this systemic EGR and harness failure on 2022 Tucson Hybrid models and compel Hyundai to expand its safety coverage and reimburse affected owners for necessary repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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