Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11622151October 27, 2024
ENGINE
My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why ??? The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622164October 27, 2024
ELECTRICAL SYSTEM, ENGINE
The engine has basically come apart. There is a timing chain issue, the engine is not recalled and it is getting where the car cannot drive. There is a constant smell of burning electrical wires. There’s also issues with the heating and air that is related to electrical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622185October 27, 2024
POWER TRAIN
Hard Shift occurs between gear 1 and gear 2. The hard shift lurches the entire car. It occurs on both upshift and downshift. The hard shift occurs on cold starts. The problem goes away when you turn the vehicle off and then back on. There are no check engine lights. The dealer can't replicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622204October 27, 2024
FUEL/PROPULSION SYSTEM
I am afraid of getting myself or someone else killed because there is a 1-2 second lag after stepping on the gas pedal after coming to a stop. This is extremely dangerous. My street empties onto a county road with a blind curve. I have had several instances when the delay between the car moving after I’ve stepped on the gas has lead to oncoming cars needing to slam on their brakes to avoid hitting me. I even called the county and asked that they put up a “dangerous curve sign. They put up a squiggly arrow instead which has not helped. My previous gas vehicles made this turn safely for 20 years. My nephew told me it’s a new feature in cars called “stop and gol meant to save gas. I think saving my life is more important than saving a little bit of gas. It happens all the time so I will put todays date in the space below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622077October 26, 2024
ENGINE
The engine seized. Driving at 55 mph on a 4 lane highway outside of city limits, the vehicle went into limp mode. Luckily, it was later in the evening with less traffic and I was fortunate enough to be able to turn into a left turn lane and coast into an office building parking lot. There was no shoulder available if I had been in the right lane and somewhat of a rural area. There were no sensors that alerted me prior to this happening. But, when it did happen the dash board lit up like a Christmas tree! It was 6:30 pm, I coasted into a parking spot in the lot and turned the car off. It would not start and I contacted a tow service. I had it towed to an automotive shop near my home. They confirmed the next morning, that there was no oil on the dip stick and the engine seized. They alerted me to the fact that this has become a common problem with this Hyundai engine. I then had the vehicle towed the Hyundai dealership where we purchased the vehicle. We are the original owner. The vehicle is sitting at Rosen Hyundai in Algonquin, IL and should be available for inspection. Monica at the dealership called me after the inspection and confirmed that this is a common issue with this vehicle. She at first used the word recall...and when I asked if there was a recall, she said not a recall, but Hyundai has issued a BULLETIN about this problem. At first, she stated that my maintenance records were in order and being the original owner I qualified to file a claim with Hyundai for engine replacement. 3 days later, she called and stated that Hyundai needed more proof of maintenance than what they could pull off Carfax or my claim was going to be denied. She sent me a picture of the engine and stated that the valves show neglect. I replied of course they do....the engine seized! There was never ever any low oil warning light, check engine or or any warning lights what so ever prior to the event! Hyundai admitted that there is no low oil sensor warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621674October 24, 2024
UNKNOWN OR OTHER
If am wearing my sunglasses or I am holding the steering wheel in a certain way my car will assume I am not looking at the road and turn off my cruise control. If I do not take my sunglasses off right away or move my arm my car starts breaking and alerts me to take control of me vehicle. My driver Attention setting is off. I have almost been rear ended twice because of this. Hyundai has acknowledged that is this a serious design flaw and a safety concern but has no solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621678October 24, 2024
ENGINE
The car has class action repair due to faulty engine crank shaft. The oil passages in the crankshaft causing rapid wear to the connecting rod bearings. The car stopped and broke down in the middle of the highway and engine broke down. The engine completely seized. I contacted Hyundai but they don’t wanna replace the engine. The class action lawsuit agreed to replace the engine but they don’t wanna help with my case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621783October 24, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while his wife was driving at approximately 65 MPH and depressing the brake pedal to slow for a vehicle that had passed and switched into the lane she was driving, the vehicle was shuddering. The contact stated that as soon as she had stopped depressing the brake pedal the shuddering ceased. The contact stated there was no warning light illuminated. The contact stated that the shuddering when the brake pedal was depressed was intermittent but was recurring at various speeds while slowing down. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 18,756.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621525October 23, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
Was driving home from work on the highway at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. At the time of loss of power, I was crossing a bridge and got stuck in the middle of the bridge. I also notice the oil indicator light come on. The engine remained on as far as I can tell but it wouldn't go with the accelerator pedal pressed. I placed the car in park and turned off the vehicle while blocking bridge traffic. 15 seconds later, I turned the vehicle back on, vehicle said ready to drive. I put the car in drive and everything worked normally as best I can tell. Still nervous driving the car for fear of it happening again. Called dealer service but they were closed. What I don't understand is there was 2 recalls for Hyundai Sante Fe hybrids 2022 but when I put in my VIN it said no recalls. Why is it only associated with a VIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621577October 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe. The contact stated while starting the vehicle, there was an abnormal ticking noise detected. There were no warning lights illuminated. The contact stated the noise was coming from cylinder #3 and the lifters. The vehicle was taken to the dealer, who was unable to duplicate the failure while starting the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer Service Center at Gurley Leep Hyundai (5302 Grape Rd Suite #3, Mishawaka, IN 46545); which determined that the cam shaft and pump electronic body sensor, ABS, and harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621650October 23, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Currently have 518 Diagnostic History Codes (DTC)in memory. Additionally, I have 3 Active DTC’s. The codes are: DTC C160C87 DTC System CHASSIS DTC Sub System LKAS, and DTC C160C87 DTC System CHASSIS DTC Sub System SCC, and DTC C163881 DTC system CHASSIS DTC Sub System SCC FIRST OCCURRENCE: during actual assembly in Montgomery, AL plant. I have asked three Hyundai Service dealers for help. All have tried. Noting noted that contributes to the issues above. At first, my dealer replaced the front camera. Was told it was a heating issue. I have contacted Hyundai BLUELINK service for help. An information report was filed, TWICE. The first report I received feedback that Hyundai’s engineers had corrected the issue. On the following day, the codes returned. A second concern was filed with Hyundai BLUELINK. Hyundai Motor America Case#: [XXX] to wit: “Thank you for contacting Hyundai Motor America. We are in receipt of your e-mail and one of our representatives will get back to you shortly. Sincerely, Hyundai Motor America” Is my vehicle going to fail and cause me injury while operating it on an Interstate highway? This is quite concerning as I drive my car. All I want from Hyundai is to get this issue repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621614October 23, 2024
SERVICE BRAKES
Brake rotors warped. Beginning at approximately 5k miles, the steering began exhibiting a juddering upon applying braking. Over time, the juddering became more pronounced. At approximately 15k miles, I took the vehicle to the dealer. The dealer confirmed that the brake rotors were warped. The defective brake components put my safety at risk, as well as the safety of my passengers and others traveling on the road by impairing my ability to safely stop the vehicle and impairing my ability to safely operate the vehicle while braking. There were no safety lights or warnings. I am aware that there has been a technical service bulletin for this exact issue for this model/year vehicle. Neither Hyundai nor the dealer ever altered me to the possibility that the brake rotors might warp due to defective components. Hyundai has thus far refused to cover the full cost of repairs, totaling over $1,400.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621215October 22, 2024
ENGINE, POWER TRAIN
I have pinging sound coming from the engine when I accelerate. Transmission seems to skip during acceleration. Took it to the dealership for repair since the car is under warranty. Dealership replaced a bearing in the axle and replaced the turbo. I’m still having the same issues. Dealership had my car for 5 weeks dealing with this issue. I feel they don’t know what’s causing the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621300October 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Hyundai Santa Fe. The contact stated that while conducting a routine inspection on the vehicle, the contact noticed that the coolant was low in the coolant reservoir. The contact drove the vehicle to a local dealer where the vehicle was inspected. The contact was informed that the engine needed to be replaced. The dealer suggested that the vehicle remain at the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620890October 20, 2024
UNKNOWN OR OTHER
My drivers side door will not close. Everytime I close it, it doesn’t latch and remains open. There is absolutely no way to close the door. This happen while I was driving my car, the door flew open and when I shut it, it wouldn’t latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620707October 18, 2024
ENGINE
My car burns a lot of oil. The Hyundai dealership service center ran a controlled test and validated that my car burned a quart of oil in 1000 miles. This is not normal. It turns out that there are a lot of Hyundai owners with the exact same problem. It seems there are bad piston rings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620590October 18, 2024
ELECTRICAL SYSTEM
The liftgate randomly closes and I have to jump out of the way to avoid it hitting me. This obviously poses a huge risk to my young children when they are nearby. In addition to that, the liftgate will sometimes only open a quarter or half of the way, sometimes all the way then suddenly reverse and start closing, and sometimes does not open at all. I've gone on Hyundai forums online and found numerous other people with the exact same complaint. Seems to be effecting cars made from 2016 - 2020. I have multiple videos of this but can't upload them as you only accept pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620623October 18, 2024
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure due to oil consumption How was your safety or the safety of others put at risk? Car attempted to die on a highway, this could have been dangerous had I been in the outside 'fast' lane when it struggled. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer has confirmed the engine needs a full replacement Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealers service center has inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. There was a blink engine light shortly before the car engine died. However, there was no indication the oil was low in the engine. The oil light did not come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620486October 17, 2024
ENGINE
I purchased this vehicle less than a year ago from a dealership, used. I noticed the oil consumption after the first few months was unreasonably high. I have to keep a large jug of oil in my car and add the oil at least every two weeks or so depending on the miles I drive. I noticed other Hyundai owners complain of the same issue and some being resolved. However, my VIN is showing no open recalls at the moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620139October 16, 2024
ENGINE
Vehicle has developed excessive oil consumption. No leaks to be found. Using approximately one quart a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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