Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10627882August 24, 2014
ELECTRICAL SYSTEM, ENGINE
WHILE TRAVELING ON EXPRESSWAY AT 65 MPH OUR 2007 SANTA FE SUDDENLY LOST ALL POWER AND WE HAD TO PULL OVER TO THE EMERGENCY LANE. A DEFECTIVE VALVE COVER GASKET LEAKED OIL ON THE ALTERNATOR CAUSING IT TO SHORT OUT AND BE DAMAGED BEYOND REPAIR. HYUNDAI HAVE A RECALL (#121) ON THE 2007-2012 VERACRUZ FOR THE EXACT SAME PROBLEM. CLEARLY THE SANTA FE NEEDS TO BE INCLUDED IN THE 121 RECALL. MY FAMILY AND I WERE PLACED IN DANGER AS WE WERE IN THE LEFT LANE ON A BUSY EXPRESSWAY AND HAD TO QUICKLY MERGE OVER TO THE EMERGENCY LANE ON THE RIGHT SIDE WHILE QUICKLY LOSING SPEED. ADDITIONALLY, THE COST OF REPAIR WAS $750 FOR THE ALTERNATOR AND GASKET COVER REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627506August 22, 2014
VEHICLE SPEED CONTROL
AFTER A RAIN WHEN I START THE VEHICLE AND START DRIVING IT IS FINE UNTIL I REACH 20MPH. THEN IT ACTS LIKE IT IS NOT RECEIVING ANY POWER. IT WILL NOT SPEED UP NO MATTER HOW I PRESS ON THE ACCELERATOR. I NOTICE THAT IF I PUT IT IN MANUAL AND GO FROM 1ST TO 2ND IT WILL STRAIGHTEN OUT AND DRIVE FINE. BUT, IF I PUT IT BACK INTO AUTOMATIC DRIVE AT A STOP SIGN IT WILL DO THE SAME THING STALLING OUT AT 20 MPH. IF I DRIVE IT FAR ENOUGH WITH OUT STOPPING IT WILL EVENTUALLY STRAIGHTEN ITSELF OUT. I AM WORRIED ABOUT PULLING OUT IN TRAFFIC BECAUSE OF THIS. WE HAVE DONE A TUNE UP ON IT AND IT DID NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627509August 22, 2014
SUSPENSION
WHILE DRIVING HEARD A LOAD NOISE IN THE FRONT LEFT OF THE CAR, THEN A RUBBING NOISE. UPON INSPECTION IT WAS DETERMINED THAT THE FRONT LEFT SPRING COIL HAD BROKEN. THE TIP OF THE BROKEN SPRING WAS RIGHT UP AGAINST MY TIRE. IF DRIVEN ANY FURTHER THE SPRING COULD HAVE SHREDDED THE TIRE AND CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627515August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE USED IN ORDER TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THE CONTACT OF RECALL NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626994August 21, 2014
SEAT BELTS
THE MIDDLE SEAT (PASSENGER) DRIVER'S SIDE SHOULDER SEAT BELT CAME APART WHEN A PASSENGER TRIED TO BUCKLE UP. THE PASSENGER PULLED THE SHOULDER STRAP OUT TO PULL AROUND AND BUCKLE TO THE SEAT LATCH WHEN THE LATCH PLATE JUST SLIDE RIGHT OFF OF THE BELT. THERE WAS NOTHING SECURING THE SHOULDER STRAP. IT JUST CAME APART. I WENT TO THE DEALERSHIP TO HAVE THE PROBLEM CHECKED OUT AND FIXED AS I WAS CERTAIN IT WOULD BE COVERED UNDER THE CAR'S WARRANTY. I WAS SHOCKED TO FIND OUT THAT I WOULD HAVE TO PAY A COUPLE OF HUNDRED DOLLARS TO HAVE THE SEAT-BELT FIXED! HOW COULD THE DEALER/MANUFACTURER NOT BE RESPONSIBLE FOR A SEAT-BELT MALFUNCTION? I STILL HAVE THE SEAT-BELT PROBLEM AS I BELIEVE THAT HYUNDAI SHOULD FIX IT AND NOT CHARGE ME. IF THIS HAPPENED TO ME, THEN I FEEL THAT IT PROBABLY HAS HAPPENED TO OTHER VEHICLE OWNERS SO I AM TRYING TO FIND OUT IF THIS IS A WIDER SPREAD PROBLEM THAN JUST A FLUKE WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627006August 21, 2014
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AND THE READING CAME BACK AS A BAD FUEL SENSOR. SOUNDS LIKE THIS IS A COMMON PROBLEM YET HYUNDAI IS NOT WILLING TO RECALL. DESPITE TRYING TO KEEP TRACK OF HOW MUCH GAS I HAVE I DID ONCE RUN OUT IN THE MIDDLE OF AN INTERSECTION AND WAS LUCKY ENOUGH TO GET TO A SAFE LOCATION. HYUNDAI KNEW WHAT THEY WERE DOING WHEN THEY INSTALLED THESE, THERE'S NON POINT IN REPLACING IT WITHOUT REPLACING THE FUEL PUMP AS WELL. THIS CAR HAS GIVEN ME MORE ISSUE THAN ANY OTHER CAR I'VE OWNED. FIRST A CYLINDER MISFIRE WHICH WAS A BAD COIL PACK, THEN I HAD TO REPLACE A PURGE VALVE AND NOW THIS. I'M SELLING IT BACK TO THE DEALERSHIP ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627038August 21, 2014
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE VEERED TO THE RIGHT INADVERTENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CONTROL ARM AND FRAME WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627091August 21, 2014
ENGINE
AT 7606 MILES I TOOK MY 2013 SANTA FE SPORT 2.0T IN FOR AN OIL CHANGE. THE DEALER INSPECTED THE VEHICLE AND NOTICED A KNOCKING NOISE COMING FROM THE ENGINE. THE MANAGER AND LINE TECH CONFIRMED THE KNOCKING AND INDICATED TO ME THAT I WOULD NEED A NEW ENGINE. I WAS TRAVELING AND HAD A 13 HOUR DRIVE AHEAD OF ME TO GET BACK HOME. HAVING TO WORRY ABOUT THIS EVERY TIME I TRAVEL IS A CONCERN. I DO NOT WANT TO END UP ON THE SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627128August 21, 2014
TIRES
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE VEHICLE IS EQUIPPED WITH KUHMO SOLUS KL21 TIRES, SIZE P235/65 R17. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DEFLATED ON THREE OCCASIONS. THE CONTACT WOULD ADD AIR TO THE TIRE, BUT IT WOULD CONTINUE TO DEFLATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MECHANIC REPLACED THE FRONT PASSENGER SIDE TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE FOR THE TIRE AND VEHICLE WAS 19,481.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627198August 21, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
PANORAMIC SUNROOF, THE SECTION OF GLASS THAT OPENS, EXPLODED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. THERE WERE NO CARS WITHIN 1/4 MILE OF ME, AND NO OVERHEAD BRIDGES, SO NOTHING HIT THE ROOF, IT JUST EXPLODED. IN FACT, LOOKING FROM THE EXTERIOR, IT IS CLEAR THAT THE GLASS BLEW OUTWARD, BECAUSE THE PERIMETER OF THE WHOLE IS CONVEX FACING OUTWARD, AND MOST ALL OF THE GLASS, INCLUDING THE WIND GUARD WERE BLOWN ONTO THE HIGHWAY. THE UPHOLSTERY LINER WAS RIPPED AS WELL. SO THANKFUL THAT I WAS BY MYSELF, AND THAT MY 8 YEAR OLD DAUGHTER AND WIFE WERE NOT IN THE CAR. IN MY MIND, THIS IS CLEARLY A MANUFACTURER'S DEFECT. COULD YOU IMAGINE IF A WINDSHIELD WERE TO DO THIS?? YOU NEVER HEAR THAT HAPPENING, SO THEY ARE OBVIOUSLY CUTTING CORNERS ON THESE SUNROOF PANELS. HYUNDAI IS REPAIRING IT FOR FREE, BUT I WILL ALWAYS BE PARANOID ABOUT IT HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626642August 20, 2014
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR TIRES WOBBLED WHILE TRAVELING AT ANY SPEED. ALSO, THE STEERING WHEEL WAS DIFFICULT TO CONTROL BECAUSE THE VEHICLE SWAYED TO THE LEFT AND RIGHT. THE CONTACT DROVE THE VEHICLE ONTO THE EMERGENCY LANE AND NOTICED THAT THE REAR WHEELS APPEARED TO BE TURNED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLES NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC STATED THAT THE PART WAS NOT AVAILABLE; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626895August 20, 2014
FUEL SYSTEM, GASOLINE
THIS ISSUE SEEMS TO BE WELL DOCUMENTED BY OTHERS ON THE INTERNET. WHEN PUMPING GAS, THE FUEL TANK ACTS LIKE IT IS FULL CAUSING THE GAS PUMP TO SHUT OFF. HOWEVER, THE TANK IS ONLY ABOUT 3/4 FULL. IF YOU ARE PATIENT ENOUGH, YOU CAN EVENTUALLY FILL UP THE TANK BY TRICKLING IN GAS, WAITING A COUPLE OF SECONDS, TRICKLING IN SOME MORE GAS, ETC. THIS APPEARS TO BE A KNOWN PROBLEM BUT HUYNDAI SERVICE CENTERS FAIL TO RECOGNIZE THIS AS AN ISSUE. IT APPEARS THAT SOME INDIVIDUALS HAVE HAD THEIR TANKS REPLACE. 1 COMPLAINT INDICATES THAT THE SERVICE CENTER INDICATED THAT A PIECE CLOSE TO THE FILLER HOSE HAD "MELTED". SOUNDS LIKE IT MAY BE TIME FOR NHTSA TO STEP UP AND DO SOME FURTHER INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626910August 20, 2014
ENGINE
FIRST TIME THE INCIDENT HAPPENED I WAS DRIVING ABOUT 20 MPH, AND AS I MADE A LEFT TURN THE CAR DIED COMPLETELY. NO CONTROL OF STEERING AND HAD TO BRAKE VERY HARD TO GET THE CAR TO STOP. PUT IT IN PARK AND CAR STARTED RIGHT UP AGAIN. LUCKILY NO OTHER CARS WERE AROUND ME. IT HAPPENED AGAIN ABOUT 1 MONTH LATER AFTER MAKING A LEFT TURN AGAIN. TOOK THE CAR TO THE HYUNDAI SERVICE DEALER AND HE REPLACED THE THROTTLE BODY AND CLEANED ALL THE GROUNDS. THE CAR RAN GREAT FOR ABOUT 6 MONTHS AND ABOUT 3 MONTHS AGO I WAS DRIVING ON A FREEWAY OFF RAMP GOING ABOUT 25 MPH AND THE CAR COMPLETELY DIED AGAIN. I PUT THE CAR IN NEUTRAL AND TURNED IGNITION ON AND IT STARTED RIGHT UP. ONE MORE INCIDENT OCCURRED, 2 WEEKS AGO, WHILE SLOWING TO A STOP SIGN THE CAR DIED AGAIN. I EVEN CHANGED TO A HIGHER GRADE GAS. BUT I AM STILL HAVING THE SAME PROBLEM. I FEEL UNSAFE AND INSECURE DRIVING THIS VEHICLE. I DON'T THINK HYUNDAI CAN FIGURE OUT HOW TO SOLVE THIS PROBLEM WITH THESE SANTA FE'S. WE WILL BE TAKING THE CAR BACK TO THE HYUNDAI SERVICE CENTER AGAIN NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626534August 20, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING ON I-95, THE CHARGING SYSTEM WARNING LIGHT CAME ON FOLLOWED BY A LOSS OF ENGINE POWER AND THEN ENGINE STOPPED COMPLETELY. WAS ABLE TO SAFELY MAKE IT TO THE ROAD SIDE. DEALER DIAGNOSED A DEFECTIVE VALVE COVER GASKET ALLOWED OIL TO LEAK WHICH DRIPPED ON AND INTO THE ALTERNATOR CAUSING IT TO FAIL. SECOND IDENTICAL FAILURE ON VEHICLE IN TWO YEARS. V-6, AUTOMATIC, 2WD. FOUND MANUFACTURER JUST ISSUED A RECALL ON VERACRUZ MODEL WHICH SHARES THE SAME PLATFORM FOR IDENTICAL SYMPTOMS AND FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626568August 20, 2014
POWER TRAIN
SANTA FE V6 LIMITED AWD. INTERMITTENT CLUNKING NOISE FROM TRANSAXLE WHEN TURNING LEFT OR RIGHT. MOSTLY OCCURS ON WARM DAYS. CONCERNED TRANNY MIGHT FAIL AT HIGH SPEED AND CAUSE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626282August 19, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE A FRONT END ALIGNMENT PERFORMED, THE TECHNICIAN FOUND THAT THE DRIVER SIDE SUB FRAME WAS CORRODED. THE TECHNICIAN ADDED THAT ONE OF THE BOLTS HAD FRACTURED INTO THE FRAME AND THE OTHER BOLT WOULD BRAKE SOON. AS A RESULT OF THE FAILURE, TECHNICIAN REFUSED TO PERFORMED THE ALIGNMENT AND STATED THAT THE FAILURE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625675August 18, 2014
ENGINE AND ENGINE COOLING:ENGINE
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO OIL LEAK FROM FRONT CYLINDER VALVE COVER. *SMD THE CONSUMER STATED A LEAK WAS FORMED, BECAUSE THE STUDS THAT HELD THE VALVE COVER IN PLACE WERE STRIPPED, THUS ALLOWING OIL TO LEAK PAST THE GASKET, AND THEN OVER THE ALTERNATOR. THE CONSUMER STATED THE FAILURE OCCURRED TWICE. *JB......UPDATED 09-03-14 *BF UPDATED 11/26/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622309August 14, 2014
SERVICE BRAKES
VEHICLE WAS BEING DRIVEN AND PULLED IN TO DRIVEWAY OF HOME TO A CONTROLLED STOP BY PRESSING THE BRAKE PEDAL. AT WHICH POINT, VEHICLE SUDDENLY ACCELERATED AND CRASHED THROUGH THE CLOSED GARAGE DOOR AND PROCEEDED AT ACCELERATING SPEED INTO GARAGE AND HIT A WALL (WOODEN BEAMS AND SHEETROCK WALLS) SEPARATING INTERIOR OF GARAGE AND INTERIOR OF KITCHEN AREA OF HOME. VEHICLE CAME TO A STOP AGAINST THE WALL WITH BRAKE PEDAL CONTINUOUSLY PRESSED DOWN. WHEN ATTEMPTING TO SHIFT INTO PARK, IT RESISTED AND KEY ALSO WOULD NOT COME OUT. EMERGENCY BRAKE WAS PRESSED AT THIS TIME AND AFTER SEVERAL FAILED ATTEMPTS, VEHICLE FINALLY WAS ABLE TO SHIFT TO PARK AND KEY WAS ABLE TO COME OUT TO TURN VEHICLE OFF. VEHICLE CAUSED DAMAGE TO GARAGE DOOR AND INTERIOR WALL OF HOME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10622035August 13, 2014
ENGINE
UPON TAKE OFF FROM SIGNAL LIGHT, AT ABOUT 10-15 MILES AN HOUR, VEHICLE ENGINE HAD A TOTAL LOSS OF POWER. AT THE TIME WE WERE ONLY ABLE TO COAST TO THE SIDE OF THE ROAD. TURNED KEY OFF. WAITED A FEW MINUTES AND THEN RESTARTED ENGINE AND VEHICLE STARTED UP AS IF NOTHING HAPPENED. THIS IS THE SECOND INCIDENT WITH THIS VEHICLE IN THE PAST 2 YEARS. ONLINE RESEARCH REVEALS SIMILAR PROBLEMS WITH HYUNDAI VEHICLES ALONG WITH NO RESOLUTION FROM MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622149August 13, 2014
SERVICE BRAKES
I HAD JUST PICKED MY VEHICLE FROM THE DEALER FROM HAVING A 30,000 MILE SERVICE COMPLETED. I LEFT THE DEALERSHIP COMING TO A COMPLETE STOP LEAVING THE PARKING LOT. PROCEEDED TO THE NEXT STOP LIGHT AND CAME TO A COMPLETE STOP. THE NEXT STOP LIGHT TURNED YELLOW AND I WAS APPLYING THE BRAKES. I FELT A POP IN THE BRAKES AND THE PEDDLE WENT DIRECTLY TO THE FLOOR AND THE VEHICLE DID NOT STOP. I COASTED TO THE NEXT AVAILABLE PLACE THAT I COULD PULL OFF, AND LET THE VEHICLE COAST TO A STOP. I CONTACTED THE DEALER AND THEY CAME TO GET THE VEHICLE. I FOLLOWED THE DEALER DRIVER AS HE DROVE THE VEHICLE BACK TO THE DEALERSHIP. ON THE WAY THE COURTESY DRIVER CAME BACK WITH THE MECHANIC. THEY POPPED THE HOOD AND HE CHECKED IT OUT. WHEN WE GOT BACK TO THE DEALERSHIP I ASKED WHAT THE MECHANIC WAS DOING. HE SAID HE THOUGHT SOMETHING MAY NOT HAVE BEEN CONNECTED FROM THE SERVICE, WHICH WAS NOT THE CASE. THEY INFORMED ME THEY WOULD CALL ME IN THE MORNING WITH WHAT THEY FIND. I HAD MY DAUGHTER IN THE VEHICLE AND WE WERE LUCKY THAT IT DIDN'T HAPPEN AT A BUSY INTERSECTION. MY MAIN CONCERN IS KNOWING MY RIGHTS WHEN I DO GET THE VEHICLE AND MY CONCERN THAT AFTER A 30,000 MILE TUNE UP AND A FULL VEHICLE INSPECTION THAT THIS HAPPENED. I AM CONCERNED WITH THE SAFETY OF MYSELF, FAMILY AND FRIENDS IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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