Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10621330August 11, 2014
ELECTRICAL SYSTEM
I WAS SLOWING DOWN TO MAKE A LEFT HAND TURN, WHEN THE CAR COMPLETELY SHUT DOWN. NO POWER STEERING, NO POWER BRAKES. WAS ABLE TO COMPLETE THE TURN AND PULL OVER. PUT THE CAR IN PARK AND WAS ABLE TO RESTART AND CONTINUE DRIVING WITH NO PROBLEMS. THIS IS THE 4TH TIME THIS HAS HAPPENED SINCE WE GOT THE CAR. SINCE IT IS SPORADIC, DEALER CANNOT FIND WHAT IS WRONG. WORRIED THAT INCIDENT MIGHT OCCUR WHILE DRIVING ON HIGHWAY AND GET REAR-ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621336August 11, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 50 MPH, THE GLASS FROM THE PANORAMIC SUN ROOF SHATTERED. THE CONTACT NOTICED A CIRCULAR HOLE NEAR THE FRONT CENTER SECTION OF THE SUN ROOF. THE REMAINING PORTION OF THE GLASS CREATED A SPIDER WEB IMPRESSION. THERE WERE NO INJURIES AND NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,740.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621217August 10, 2014
SUSPENSION
MY TEENAGE DAUGHTER WAS DRIVING HER CAR AND IT STARTED SWAYING ON THE ROAD. SHE HAD A LOT OF TROUBLE CONTROLLING THE CAR AND FINALLY WAS ABLE TO PULL IN SOMEONES DRIVE. UPON INSPECTING THE CAR WE NOTICED THERE WAS A PROBLEM WITH THE BACK RIGHT TIRE. AFTER FURTHER INSPECTION IT WAS DISCOVERED THE TRAILING ARM HAD SPLIT AND HAD RUSTED OUT. I HAD NOTICED THERE WAS A RECALL IN CERTAIN STATES FOR THE SAME PROBLEM THAT WAS WRONG WITH HER CAR BUT I WAS TOLD BY THE DEALER HER CAR DID NOT HAVE A RECALL FOR THIS. WE HAD TO PAY OUT OF POCKET TO FIX THE CAR. I DON'T UNDERSTAND HOW HYUNDAI CAN ONLY LIMITED THIS TYPE OF RECALL TO CERTAIN STATES, WHEN KENTUCKY DOES USE A LOT OF ROAD SALT THAT SEEMS TO CAUSE THIS PROBLEM. PLEASE LET ME KNOW IF WE COULD BE REIMBURSED FOR THIS. IT COULD HAVE BEEN A LOT WORSE IF MY DAUGHTER HAD BEEN GOING FASTER OR ON THE INTERSTATE.WE DO HAVE PICTURES IF YOU NEED THOSE PLEASE LET ME KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621237August 10, 2014
ENGINE AND ENGINE COOLING
WAS TURNING IN TO MY HOUSING DEVELOPMENT AND CAR JUST CUT OUT AND STALLED IN MIDDLE OF ROAD. THANK GOODNESS NO CARS WERE COMING TOWARD ME. PUT IT IN TO PARK AND IT STARTED BACK UP. VERY DANGEROUS!!! HAS HAPPENED A DOZEN MORE TIMES SINCE THE FIRST INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621061August 9, 2014
AIR BAGS
RECENTLY I GOT B1513 CODE WITH MY 2005 HYUNDAI SANTA FE. I FOUND THAT MANY SANTA FE OWNER'S HAVE BEEN SUFFERING FROM EXACT SAME PROBLEM, BAD SEAT BELT BUCKLE SENSOR(S) WHICH SEEM CAUSING AIR BAG MALFUNCTION. IT IS HIGHLY LIKELY THAT THIS IS CAUSED BY HYUNDAI USED A BAD BUCKLE SYSTEM AND SHOULD BE RECALLED. I RECENTLY LEARNED THAT NHTSA IS INVESTIGATING VERY SIMILAR PROBLEMS (SEAT BELT BUCKLE) IN 394000 SONATA MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620833August 8, 2014
SUSPENSION
WHILE BACKING OUT OF MY GARAGE DURING THE COLD MONTH OF DECEMBER I HEARD A LOUD BANG NOISE FROM THE FRONT OF THE VEHICLE. AS I WAS MOVING THE NOISE CONTINUED AS I GOT ONTO THE DRIVEWAY. I GOT OUT OF THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE OF THE SUV WAS LOWER THAN THE DRIVER SIDE. I WAS NOT ABLE TO MOVE THE VEHICLE DUE TO THE LOUD NOISE THAT GOT WORSE IF I TURNED THE WHEEL. I CALLED FOR A TOW TRUCK AND HAD IT TOWED TO THE REPAIR SHOP. THE REPAIR SHOP INFORMED ME THAT THE FRONT COIL SPRING HAD SNAPPED AND WAS EMBEDED INTO THE TIRE. I ENDED UP REPLACING THE COIL SPRING WITH A GOOD/USED ONE WHICH WAS STILL VERY EXPENSIVE. I HAVE PICTURES OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619574August 7, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2003 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ELECTRICAL PROBLEMS AND ENGINE COMPARTMENT FIRE. *SMD THE CONSUMER STATED WHILE DRIVING, THE ENGINE BEGAN TO OVERHEAT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10619533August 7, 2014
ENGINE, VEHICLE SPEED CONTROL
WE EXPERIENCE A FEELING OF LOSS OF POWER AND ALMOST STALLS WHILE TRYING TO MAKE LEFT OR RIGHT HAND TURNS FROM A COMPLETE STOP. IT HAS HAPPENED SINCE WE PURCHASED CAR IN 2012 BUT SO INTERMEDIATELY THAT WE WOULD JUST TRY AND EXPLAIN IT AWAY (WE CAME UP WITH OH - WE ARE TRAVELING IN THE MOUNTAINS, GOT BAD GAS, WEATHER HOT, WEATHER COLD, MAYBE I IMAGINED IT) BUT WHEN I ALMOST GOT HIT IN THE SIDE TOOK IT IN TO DEALER AGAIN. THEY HAVE HAD IT 4 TIMES FOR THE SAME TROUBLE AND UNTIL THE LAST VISIT COULD NOT DUPLICATE IT - DEALER IN JUNE 2014 KEPT CAR MANY DAYS AND THEN I RECEIVED A CALL FROM SERVICE MANAGER WHO ASKED IF I BRAKED LEFT FOOTED - WELL YES I DO AS MY HUSBAND DOES. HE SAID THEY COULD DUPLICATE THE PROBLEM ONLY WHEN THEY LEFT FOOTED BRAKED AND THEIR SOLUTION WAS TO NOT DO THAT. I ASKED SOME MORE QUESTIONS, BASICALLY WHY THAT WOULD MAKE A DIFFERENCE SINCE WE HAVE ALWAYS DONE IT. HE SAID SINCE THE TOYOTA PROBLEMS THE SENSORS IN CARS ARE MORE SENSITIVE? I TOLD HIM THERE ARE OVER 80 COMPLAINTS WITH THE ODI FOR SAME PROBLEM IN 2012 SANTA FE - HE SAID OH THAT IS A DIFFERENT PROBLEM - I READ ALL OF THEM - TROUBLE SOUNDS THE SAME TO ME. WE RESEARCHED THIS CAR BEFORE BUYING - NOTHING IN THEIR ADVERTISEMENTS, PAPERWORK OR ON THE NET SAID LEFT FOOTED BRAKING WILL CAUSE YOUR CAR TO STALL - WE WOULD NOT HAVE PURCHASED IT HOWEVER, I AM NOT EVEN POSITIVE THAT IS THE PROBLEM. I DID ALSO OPEN A COMPLAINT WITH HYUNDAI - THEY DENIED A CLAIM OF A LEMON CAR AND SAID TO JUST TO STOP BRAKING LEFT FOOTED. THE LETTER SAID THEY DROVE IT 200 MILES WITH NO DUPLICATION OF TROUBLE WHICH IS NOT WHAT THE SERVICE MANAGER TOLD ME - THEY WERE ABLE TO DUPLICATE IT. WE NOW HAVE A CAR I WILL NOT DRIVE BECAUSE IT IS DANGEROUS AND WHO WOULD BUY IT SINCE WE WOULD HAVE TO DISCLOSE THIS HESITATION PROBLEM. JUST REC. LETTER FROM LAWYER ASKING US TO CALL HIM - HAVE NOT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620642August 7, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
FAILURE TO ACCELERATE FROM A FULL STOP WITH ACCELERATOR PETAL PARTIALLY OR FULLY DEPRESSED. MALFUNCTION OCCURRED THREE TIMES AND PERSISTED EACH TIME FOR BETWEEN ONE AND A HALF MILE ON TWO OCCASIONS AND FOR ONE HALF MILE ON ONE OCCASION. ON JULY 11, 2014 AUTOMOBILE WAS LEFT WITH DEALER FOR WARRANTY REPAIR OF THE MALFUNCTION AND HAS REMAINED THERE AS OF THIS DATE, AUGUST 3, 2014, WITH NO REPAIRS HAVING BEEN DONE. THIS IS A VERY SERIOUS MALFUNCTION AND COULD QUITE EASILY RESULT IN AN ACCIDENT WITH SERIOUS SAFETY CONSEQUENCES. THIS IS A NEW VEHICLE WITH ONLY 1100 MILES ON IT. THE MALFUNCTION HAS OCCURRED RANDOMLY DURING ROUTINE DRIVING FOLLOWED BY A RETURN TO NORMAL OPERATION OF THE VEHICLE AFTER DRIVING THE DISTANCES NOTED ABOVE.. ALL THREE INSTANCES OCCURRED AFTER MAKING A LEFT HAND TURN FROM A FULL STOP. VEHICLE SLOWLY INCREASED SPEED WITHOUT ANY APPROPRIATE RESPONSE FROM ACCELERATOR POSITION. DRIVER HAD PETAL FULLY DEPRESSED IN ONE INSTANCE AND TRIED FLOORING AND PUMPING THE PETAL IN TWO OTHERS WITH NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619381August 6, 2014
AIR BAGS
I TOOK MY VEHICLE INTO THE DEALERSHIP IN MAY TO FIX TWO RECALLS, ONE OF WHICH WAS THE AIR BAG RECALIBRATION ON THE PASSENGER SEAT. APPROXIMATELY TWO WEEKS AFTER THE RECALL WAS DONE, MY AIR BAG LIGHT CAME IN. I TOOK IT TO THE SAME DEALERSHIP THAT HAD PERFORMED THE RECALLS AND THEY SAID IT WAS THE SEAT BELT PRETENSIONER IN THE PASSENGER SEAT & WOULD COST $491 TO FIX. I TOLD THEM THEY SHOULD PAY FOR IT BECAUSE IT HAD SOMETHING TO DO WITH THE RECALL THEY HAD JUST PERFORMED BUT THEY REFUSED AND NOW I AM OUT THE MONEY. I HAD NO CHOICE BUT TO FIX IT BECAUSE IN CASE OF AN ACCIDENT MY PASSENGER WOULD BE UNPROTECTED. HYUNDAI AMERICA SHOULD REIMBURSE ME THE MONEY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619295August 6, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC STATED THAT THE CABLE CONNECTED FROM THE BATTERY TO THE FUSE BOX WAS INSTALLED INCORRECTLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. UPDATED 10/02/14*LJ UPDATED 03/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618534August 4, 2014
ELECTRICAL SYSTEM, VISIBILITY
WHILE DRIVING DOWN THE HIGHWAY, MY DRIVER'S SIDE SUN VISOR FELL FROM THE CEILING AND WAS DANGLING BY THE ELECTRICAL WIRE WHICH CONTROLS THE AUTOMATIC LIGHT WHEN THE VISOR IS OPENED. THIS NOT ONLY OBSTRUCTED MY VIEW, BUT ALSO CAUSED A KNEE-JERK REACTION TO BRAKE AS THE VISOR SWUNG TOWARD MY FACE. UPON INSPECTION, THE PLASTIC JOINT WHICH HOLDS THE VISOR IN PLACE HAD FAILED. THE VISOR HAD FALLEN DESPITE THE FACT THAT I WAS NOT ADJUSTING IT AT THE TIME, AND THERE WERE NO SIGNIFICANT BUMPS OR HAZARDS IN THE ROAD WHICH MAY HAVE JARRED IT LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618566August 4, 2014
VEHICLE SPEED CONTROL
SUBMISSION FROM CONGRESSMAN THOMPSON ON BEHALF OF CONSTITUENT RE 2012 HYUNDAI SANTA FE DEFECTS. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, THE VEHICLE BEHAVED AS IF, IT WERE IN NEUTRAL, ALTHOUGH THE GEAR SHIFT WAS IN DRIVE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS ABLE TO FIND A DEALER, WHERE THEY APPLIED AN APPROVED UPDATE TO THE COMPUTER BOARD. THE VEHICLE PERFORMED AS DESIGNED FOR THE NEXT 500 MILES. THE CONSUMER EXPERIENCED FOUR SIMILAR FAILURES, WHILE DRIVING ON THE PARKWAY. THE CONSUMER WENT TO ANOTHER DEALER, AND THEY REPLACED THE THROTTLE. THE CONSUMER HAS SINCE DRIVEN 1,000 MILES, WITH NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618657August 4, 2014
FUEL SYSTEM, GASOLINE
GAS GAUGE BEGAN TILING UP AND DOWN. DIAGNOSED AS BAD FUEL SENSORS, HAD SENSORS REPLACED. FILLED TANK WITH GAS ,GAS GAUGE SHOWED HALF TANK THEN FEW DAYS LATER SHOWED EMPTY. VEHICLE'S BEEN PARKED EVER SINCE FEARING ACCIDENT. SCARY BEING ON THE ROAD NOT KNOWING HOW MUCH FUEL REMAIN, HAD TO LIMP HOME CONSTANTLY CAPPING OFF TANK. WENT ON LINE TO FIND POSSIBLE PROBLEM AND FOUND SEVERAL HUNDRED DRIVERS WITH SAME PROBLEM. CALLED MANUFACTURER TO ISSUE A POSSIBLE RECALL AND NOT WAIT TILL SOMEONE GET KILLED OR STRANDED ON A DARK HIGHWAY. PLEASE CONVINCE HYUNDAI TO ISSUE A RECALL OR AT LEAST ABSORB THE PAYMENT TO HAVE THIS PROBLEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618770August 4, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WAS ON AN INTERSTATE WITH CRUISE CONTROL SET TO 65 MPH. WAS ATTEMPTING TO PASS ANOTHER VEHICLE, THUS DEPRESSED THE THROTTLE PEDAL. THE THROTTLE STUCK WIDE OPEN. APPLIED BRAKES BUT KEPT ON INCREASING SPEED. DEPRESSED THROTTLE PEDAL SEVERAL TIMES BUT NO CHANGE. TURNED CRUISE CONTROL OFF, NO CHANGE. HAD TO PULL OVER, PUT VEHICLE IN PARK WITH BRAKE PRESSED AND TURNED KEY OFF. WAITED SEVERAL MINUTES THEN BACK ON, THROTTLE PEDAL STARTED TO RESPOND. SECOND INSTANCE, WAS ACCELERATING TO MERGE ONTO INTERSTATE FROM A RAMP, HAD PREVIOUSLY HAD CRUISE CONTROL SET TO 65 MPH, THROTTLE STUCK WIDE OPEN, AGAIN HAD TO PULLED OVER, PUT THE VEHICLE INTO PARK, AND TURN OFF IGNITION . I CHECKED TO ENSURE FLOOR MAT WAS NOT INTERFERING THROTTLE PEDAL, IT WAS NOT. PROBLEM HAS RECURRED 4 TIMES NOW ON THIS VEHICLE ALL WHILE TRYING TO ACCELERATE TO EITHER PASS A VEHICLE OR MERGE ONTO AN INTERSTATE. ALL TIMES THE CRUISE CONTROL HAD BEEN ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618091August 1, 2014
FUEL SYSTEM, GASOLINE
THE FUEL SENSOR ON THIS VEHICLE SUDDENLY STOPPED WORKING. THE READINGS ON THE FUEL WOULD FLUCTUATE WILDLY FROM FULL TO EMPTY. THIS IS SAFETY ISSUE DUE TO NOT KNOWING HOW MUCH FUEL IS IN THE CAR AND CAN CAUSE THE CAR TO STALL OUT AT THE HIGHWAY. I FIRST HAD A PROBLEM WITH THE FUEL SENSOR 2 YEARS AGO AND HYUNDAI FIXED UNDER WARRANTY. THE PROBLEM HAS COME UP AGAIN AND ITS NOT COVERED UNDER WARRANTY. THE PROBLEM IS CAUSED BY A DEFECTIVE FUEL SENSOR. THE COST OF THE REPAIRS IS APPROXIMATELY $750. THERE SHOULD BE A RECALL ON THE FUEL SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618101August 1, 2014
FUEL SYSTEM, GASOLINE
FUEL GAUGE BEGAN INDICATING WRONG LEVELS OF FUEL IN FUEL TANKS. THE FUEL GAUGE NEED RANDOMLY WILL SWING ANYWHERE BETWEEN FULL TANK AND EMPTY TANK OVER A RELATIVELY SHORT PERIOD OF TIME. MANY TIMES AFTER A COLD START THE FUEL GAUGE WILL INDICATE EMPTY FOR AN EXTENDED PERIOD OF DAYS THEN ALL OF SUDDEN WILL START TO INDICATE FUEL LEVELS OR MAY OSCILLATE BACK AND FORTH. NOTE THAT HYUNDAI IS FULLY AWARE OF THIS ISSUE ACROSS A NUMBER OF THEIR AUTO MODELS AND YEARS, BUT REFUSES TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617971July 31, 2014
SUSPENSION
AFTER HAVING NEW SHOCKS, STRUTS, CV AXLES, AND NEW TOYO OPEN COUNTRY TIRES PUT ON 02 HYUNDAI SANTA FE WHEN ACCELERATING VEHICLE WOULD PULL HARD TO THE RIGHT WHEN LETTING OFF THE GAS CAR WOULD PULL THE LEFT. WAS INFORMED IT NEEDED BALL JOINTS IN THE FRONT END, I HAD THEM REPLACED WAS ALSO INFORMED THE VEHICLE WAS STILL DOING THAT BUT WORSE. VEHICLE WAS GIVEN A WHEEL ALIGNMENT PER MECHANIC, CAR WAS STILL PULLING HARD. MECHANIC INSPECTED 02 HYUNDAI SANTA FE AND REPORTED THAT IT NEEDED A NEW STEERING RACK. AFTER I HAD THAT INSTALLED VEHICLE WAS STILL PULLING HARD TO THE RIGHT DURING ACCELERATION AND LEFT WHEN BREAKING OR LETTING OFF GAS. MECHANIC SAID VEHICLE WAS UNSAFE TO DRIVE AND HAD ME LEAVE IT WITH THEM TO FIGURE OUT THE PROBLEM. THEY REPORTED AND FIXED A ROTTED OUT FRONT END SUB FRAME. VEHICLE DRIVES AS IF BRAND NEW NOW. A YEAR PRIOR TO THE ABOVE INCIDENT I ALSO HAD TO REPLACE THE REAR PASSENGER SIDE CONTROL ARM. HYUNDAI WOULD NOT ACKNOWLEDGE THE RECALL ON THOSE PARTS FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616198July 25, 2014
FUEL/PROPULSION SYSTEM, VISIBILITY
2 COMPLAINTS: 1. MY FUEL INJECTOR NEEDED TO BE REPLACED TWICE WITHIN A YEAR. I DEAL WITH A LOCAL AUTOBODY AND THEY STATED THIS HAS BEEN A PROBLEM FOR YEARS. THE ISSUE CAUSES YOUR GAS GAUGE TO BE INCORRECT AND THE CAR EVENTUALLY STOPS RUNNING. EXPENSIVE TO FIX. 2. THE DRIVER SIDE SUN VISOR BROKE OFF AND HUNG BY WIRES WHILE I WAS DRIVING. THIS, AGAIN, SEEMS TO BE A CONSISTENT PROBLEM WITH THE 2007 SANTA FE. WHY NO RECALLS FOR ANY OF THESE THINGS?? PLENTY OF FORUMS DISCUSSING THE SAME PROBLEMS FOR SO MANY CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615687July 23, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEALING NOISE NEAR THE FRONT OF THE VEHICLE. A MECHANIC STATED THAT THE RACK AND PINION STEERING WAS DEFECTIVE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. UPDATED 09/02/14*LJ UPDATED 11/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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