Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10615795July 23, 2014
FUEL/PROPULSION SYSTEM
I HAVE OWNED MY SANTA FE SINCE 2011 WITH NO ISSUES & I HAVE ALWAYS DONE ROUTINE MAINTENANCE. I CAME HOME FROM WORK WITH HALF A TANK OF GAS- GOT BACK IN MY VEHICLE APPROXIMATELY 1 HOUR LATER AND MY FUEL GAGE READ THAT I WAS ON E, LIGHT WAS ON, AND MY TRIP METER READ 35 MILES REMAINING WITH THE GAS I HAD. I REFUELED THAT DAY, PUTTING 20 DOLLARS OF GAS AND IT FILLED IT ALMOST UP. MY GAS TANK REQUIRES $40-$50 TO COMPLETELY FILL SO WE KNEW SOMETHING WAS WRONG. MY HUSBAND, BEING A MECHANIC, CHECKED TO MAKE SURE I DIDN'T HAVE ANY LEAKS OR HOLES IN MY GAS TANK THAT COULD BE CAUSING THE ISSUE. 4 DAYS LATER I ARRIVE AT WORK WITH HALF A TANK OF GAS. WHEN I LEAVE 3 HOURS LATER MY FUEL GAGE AGAIN SAYS I AM ON E, LIGHT IS ON, AND I ONLY HAVE 30-40 MILES LEFT WITH THE GAS I HAVE. I SHUT THE CAR OFF ABOUT TEN MINUTES LATER AND TURN IT BACK ON AND THE FUEL GAGE IS BACK TO HALF A TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615816July 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE DEALER STATED THAT THE ENGINE LOCKED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615825July 23, 2014
AIR BAGS
SEAT BELT LIGHT REMAINS ON, AND ADVISED BY MECHANIC THE AIR BAG WILL NOT DEPLOY DUE TO A FAULTY CONNECTION IN THE SEAT BELT BUCKLE. SEVERAL REPORTED ISSUES WITH THIS, SO WHY HASN'T HYUNDAI RECALLED DUE TO SAFETY ISSUE? MY DAUGHTER OF 21 IS DRIVING THIS VEHICLE AS A SECOND VEHICLE. I'M VERY WORRIED ABOUT HER SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615227July 22, 2014
SEATS
DRIVER'S SEAT WAS TILTING/ROCKING. THEN I REALIZED THE WHOLE UNDERCARRIAGE OF THE DRIVERS SEAT HAD COME APART. I HAD NOTICED A FEW DAYS BEFORE THAT THE SEAT SEEMED TO ROCK A LITTLE GETTING IN AND OUT OF THE CAR, BUT I JUST ASSUMED IT WAS THE GIVE OF THE LEATHER SEATS UPON ENTERING AND EXITING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615232July 22, 2014
FUEL SYSTEM, GASOLINE
THE VEHICLE HAS NEVER DISPLAYED CORRECT MPG. THE DIGITAL READ OUT THAT "TELLS" YOU YOUR AVERAGE MILEAGE IS ALWAYS 2 OR 3 MILES OFF THE ACTUAL MPG. I RESET ALL THE SETTINGS EVERY FUEL UP. IT 'TELLS" ME I'M AVERAGING 21 MPG, BUT WHEN I CHECK IT MULTIPLE TIMES IT'S ACTUALLY 18MPG. THE VEHICLE IS SUPPOSED TO GE 21/29 AND I NOW HAVE 15,000 MILES ON THE CAR AND I'VE NEVER GOTTEN MORE THAN 19 IN TOWN OR ABOUT 27 ON THE ROAD AND THOSE ARE FEW AND FAR BETWEEN. YET, THE GAGE IS ALWAYS INACCURATE BY 2 TO 3 MPG. I FEEL THAT IS VERY DECEIVING. IF YOU DIDN'T CHECK IT YOURSELF, YOU WOULD THINK IT'S GETTING THE GAS MILEAGE IT'S SUPPOSED TO, BUT THE READOUTS ARE WRONG. I DON'T KNOW IF IT'S DELIBERATE OR A CALIBRATION ISSUE. I TOOK IT TO THE DEALER, BUT THEY CLAIM EVERYTHING IS FINE. IF I'M SUPPOSED TO FILE THIS COMPLAINT WITH ANOTHER AGENCY, PLEASE LET ME KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615318July 22, 2014
STEERING, WHEELS
JUST HAD AN OIL CHANGE DONE TO VEHICLE ON 7/15/2014 DURING THE WEEK DRIVING TO WORK FRIDAY 7/18/2014 I LOST SOME OF MY STEERING THE TIRES SQUEAK ON THE TURNS UNDERNEATH ON THE RIGHT SIDE FRAME ROTTED AT THE STABILIZER,BOLTS.PICTURES TAKEN . . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615154July 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED HE NOTICED PIECES OF METAL NEAR THE VEHICLE ON THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS HAD CORRODED AND RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,512. UPDATED 9/12/14*CN UPDATED 02/4/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614911July 21, 2014
FUEL SYSTEM, GASOLINE
THE FUEL LEVEL SENSOR IN THE TANK BEGAN TO FAIL, CAUSING THE FUEL GAUGE TO BEHAVE ERRATICALLY. FUEL LEVELS WOULD SWING WILDLY FROM FULL TO EMPTY. THE CEL WAS THROWN, BUT NOT UNTIL AFTER THE ERRATIC BEHAVIOR WAS OBSERVED. WITHOUT A CEL TO WARN OF A PROBLEM, THE DRIVER MAY THINK THEY HAVE FUEL WHEN THEY DO NOT AND POTENTIALLY RUN OUT OF GAS. THIS WOULD BE A SERIOUS SAFETY HAZARD AT HIGHWAY SPEEDS. WE'VE SPOKEN WITH HYUNDAI AND THIS IS NOT A RECALL OR EVEN A TSB ISSUE, DESPITE THE FACT THAT THE PROBLEM IS WELL DOCUMENTED AMONG OWNERS OF THIS VEHICLE. THE PROBLEM IS COMMON AND THIS VEHICLE SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614731July 19, 2014
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSOR IN THE TANK BEGAN TO FAIL, CAUSING THE FUEL GAUGE TO BEHAVE ERRATICALLY. FUEL LEVELS WOULD SWING WILDLY FROM FULL TO EMPTY. THE CEL WAS THROWN, BUT NOT UNTIL AFTER THE ERRATIC BEHAVIOR WAS OBSERVED. WITHOUT A CEL TO WARN OF A PROBLEM, THE DRIVER MAY THINK THEY HAVE FUEL WHEN THEY DO NOT AND POTENTIALLY RUN OUT OF GAS. THIS WOULD BE A SERIOUS SAFETY HAZARD AT HIGHWAY SPEEDS. WE'VE SPOKEN WITH HYUNDAI AND THIS IS NOT A RECALL OR EVEN A TSB ISSUE, DESPITE THE FACT THAT THE PROBLEM IS WELL DOCUMENTED AMONG OWNERS OF THIS VEHICLE. THE PROBLEM IS COMMON AND THIS VEHICLE SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614543July 18, 2014
VISIBILITY
I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUN VISOR WAS HANGING BY THE MIRROR WIRES. LUCKILY IT WAS HELD UP SOMEWHAT WITH THE CLIP. THE PLASTIC ON THE PIVOT SIDE IS CHEAP AND CRACKED RIGHT OFF, THERE IS NO WAY TO REPAIR IT AND A REPLACEMENT IS 140.00. THIS IS A KNOWN ISSUE AND THERE IS A RECALL FOR THE 2007 HYUNDAI SONATA SUN VISORS FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611190July 17, 2014
AIR BAGS
MY CAR HAS BEEN IN TWO ACCIDENT ONE WAS YESTERDAY WHEN A DEER JUMPED OUT IN FRONT OF MY CAR ON THE HIGHWAY AND I HIT HER STRAIGHT ON GOING ABOUT 55 MILES PER HOUR. THE FRONT OF MY CAR IS DESTROYED BUT YET MY AIR BAGS NEVER WENT OFF. THE FIRST ACCIDENT I WAS IN WAS IN THE WINTER AND A CAR PLOWED INTO ME AS I PULLED OVER BECAUSE I NOTICED SHE WAS OUT OF CONTROL, SHE WAS COMING DOWN A LARGE HILL AND WAS GOING AT A HIGH SPEED WHEN SHE HIT THE DRIVE SIDE BACK DOOR WHICH CAVED IN AND THE DOOR WAS IN THE BACK SEAT. THE BACK END FRAME OF MY CAR NEEDED TO BE REPLACED. I WAS UPSET THINKING WHAT IF ONE OF MY CHILDREN WAS IN THE CAR WITH ME BUT I WAS TOLD THE REASON THE AIRBAGS DIDN'T GO OFF BECAUSE IT WASN'T A FLAT HIT TO THE SIDE OF MY CAR. SOMEONE IS GOING TO GET KILLED IF THESE AIRBAGS DON'T GO OFF WHEN THEY SHOULD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10611210July 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS APPLIED AND THE BRAKES FAILED TO ENGAGE CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT WAS NOT INJURED. IN ADDITION, THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO BE PUSHED BACKWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE ARM, RIM AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,345...UPDATED 08-26-14 *BF UPDATED 09/5/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10611276July 17, 2014
FUEL SYSTEM, GASOLINE
GAS GAUGE HAS STOPPED WORKING. IT WILL OCCASIONALLY REGISTER, BUT NOT OFTEN. MECHANIC CHECKED IT... SAYS ISSUE WITH FLOAT IN FUEL TANKS ... SAYS HYUNDAI IS AWARE BUT NO RECALL YET... HE PERSONALLY HAD REPAIRED 3 IN A 2 WEEK TIME FRAME!! IT HAS BEEN RECALLED ON NEW VEHICLES BUT NOT THIS YEAR / MODEL. COST TO REPAIR IS APPROX. $600!! I HAVE TO CONSTANTLY MONITOR MY MILEAGE, TRIP ODOMETER SO THAT I DO NOT RUN OUT OF GAS. I HAVE TO MANUALLY CALCULATE MILEAGE.. EVEN IF IT DOES REGISTER, IT IS NOT ACCURATE AND FLUCTUATES FREELY. VERY FRUSTRATING. IT ALSO AFFECTS THE CHECK ENGINE LIGHT....... WHICH REQUIRES ME TO HAVE TO STOP BY MY MECHANIC OFTEN FOR HIM TO RUN THE COMPUTER TO BE SURE I AM NOT DOING ANY DAMAGE. HYUNDAI REALLY NEEDS TO ADDRESS AND RECALL THIS FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611285July 17, 2014
ENGINE, VEHICLE SPEED CONTROL
ON MONDAY, JULY 14, 2014, MY WIFE RODE HER SANTA FE ON A STRAIGHT ROAD ACCELERATING SLIGHTLY UPHILL WHEN THE ENGINE STALLED. ON THURS. DEC. 5, 2013, I HAD A SIMILAR EXPERIENCE, WHICH I REPORTED TO YOU AT THE TIME. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR. AGAIN NOBODY TOUCHED THE IGNITION KEY WHICH HAS NOTHING HANGING ON IT EXCEPT THE ALARM AND DOOR LOCK DONGLE. MY WIFE ALSO SUDDENLY LOST POWER STEERING AND POWER BRAKES, AND LUCKILY THERE WAS NO OTHER TRAFFIC, WHICH COULD HAVE CAUSED AN ACCIDENT. SHE WAS ABLE TO BRING THE CAR TO A SAFE STOP AND THEN WAS ABLE TO RESTART THE ENGINE AND CONTINUE HER TRIP. THE 2010 CAR HAD A FULL TANK OF GAS AND HAS ABOUT 50000 MILES ON THE ODOMETER. IT'S AWD AND HAS A 6 CYL. ENGINE. COULD THIS BE RELATED TO THE IGNITION SWITCH PROBLEM THAT HAS PLAGUED SO MANY GM CARS? NEEDLESS TO SAY WE ARE WORRIED DRIVING THE CAR BECAUSE IF THIS INCIDENT OCCURS AT HIGH SPEED, A SERIOUS ACCIDENT COULD BE THE RESULT. DO YOU KNOW OF ANY SIMILAR EXPERIENCE? WHAT DO YOU ADVISE? [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611353July 17, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ON JUNE 11, 2014 MY 2011 HYUNDAI SANTA FE ( 55051 MILES) STARTED MAKING A WHINING SOUND WHEN THE CAR IS FIRST STARTED. I TOOK THE CAR INTO A HYUNDAI DEALER AND THEY DISCOVERED THAT THE PULLEY IDLER NEEDED TO BE REPLACED. FORTUNATELY MY CAR IS STILL UNDER WARRANTY. ON JUNE 27TH, 2014 MY HYUNDAI SANTA FE (55376 MILES), CHECK ENGINE LIGHT CAME ON. THE CAR DID NOT WANT TO ACCELERATE. ABOVE 20 MPH. I TOOK THE CAR BACK TO THE DEALER AND THEY DISCOVERED THE 55376 PO638 LOST COMMUNICATION AND HAD TO REPLACE THE THROTTLE SENSOR. COMING HOME TODAY JULY 17TH 2014, THE CAR WAS A LITTLE HESITANT WHEN ACCELERATING AFTER COMING TO A COMPLETE STOP AND TRYING TO STEP ON THE GAS PEDAL. HAS ANYONE REPORTED THESE PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610954July 16, 2014
SUSPENSION
2004 HYUNDAI SANTAFE BROKEN COIL SPRING RUBBING AGAINST THE FRONT TIRE. VEHICLE WAS PARKED IN MY DRIVEWAY WHEN I HEARD A VERY LOUD BANG THAT SOUNDED LIKE A SHOTGUN. I WENT OUT TO INVESTIGATE BUT COULD NOT FIND ANYTHING WRONG. THE NEXT MORNING I ATTEMPTED TO LEAVE FOR WORK WHEN I NOTICED A STRANGE NOISE. I COULD NOT IDENTIFY THE SOUND SO I TURNED AROUND AN PARKED THE VEHICLE BACK IN THE DRIVEWAY. IT WAS THEN I NOTICED A CURVED SHAPE PIECE ON THE GROUND WHICH LOOKED LIKE A HOTDOG WHERE MY VEHICLE HAD BEEN PARKED. I PICKED THE HOTDOG SHAPED PIECE OF STEEL APPROXIMATELY 3/4" DIAMETER. IT APPEARED TO HAVE BEEN BROKEN ON ONE END. AFTER FURTHER INVESTIGATION I FOUND IT TO BE A PIECE OF THE COIL SPRING ON THE FRONT DRIVERS SIDE STRUT. THE COIL SPRING WAS NOW RUBBING AGAINST THE FRONT TIRE. LUCK FOR ME THIS DID NO HAPPEN WHILE I WAS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610992July 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL WHEN A PASSENGER THAT WEIGHED 120 POUNDS SAT IN THE SEAT. THE CONTACT MENTIONED THAT THE LIGHT DID NOT ILLUMINATE WHEN A PASSENGER THAT WEIGHED 170 POUNDS OCCUPIED THE SEAT. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE OC SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 96,000. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611004July 16, 2014
STEERING, ENGINE, ELECTRICAL SYSTEM
WHEN MAKING A RIGHT HAND TURN AT SLOW SPEED THE CARS STALLS OUT. TODAY 7/16 IS THE 3RD TIME THIS HAS HAPPENED. THE SAME EVENT HAPPENED TWICE IN THE SAME WEEK ABOUT 6 MONTHS AGO THEN NOT AGAIN. THIS SOUNDS TOO SIMILAR TO THE PROBLEMS W/ GM CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614449July 16, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, POWER TRAIN
HIGHWAY DRIVING AT 55MPH, COMPLETE AND TOTAL LOSS OF DRIVE TRAIN AND ENGINE POWER, CHECK ENGINE LIGHT ILLUMINATES. NO THROTTLE CAPABILITY. ENGINE REDUCES TO IDLING SPEED, BUT TRANSMISSION STAYS ENGAGED. VEHICLE SLOWS DOWN AND DRIVER PULLS OFF ROAD. ALL ELECTRONICS APPEAR TO WORK. GAS PEDAL HAS NO INTERACTION WITH ENGINE THROTTLE. REQUIRED TOW OFF HIGHWAY TO HYUNDAI DEALER. HYUNDAI DEALER REPAIRED PROBLEM WITH COMPUTER REVISION UPDATE. TSB UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610282July 14, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL TANK GAUGE DISPLAYED INACCURATE FUEL LEVEL READINGS. AS A RESULT, THE VEHICLE STALLED DUE TO LACK OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, HE WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe