Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10637035September 17, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
SAME OIL LEAK AS PROPOSED RECALL FOR OUR 2010 VERA CRUZ WITH THE SAME ENGINE (V6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637066September 17, 2014
FUEL/PROPULSION SYSTEM
2009 HYUNDAI SANTA FE EXPERIENCING WILD FUEL GAGE SPIKES, READS E WHEN TANK IS FULL, THEN READS 1/2 FULL AND IS ALL OVER THE MAP.. HYUNDAI IS AWARE OF THE PROBLEM BUT HAS NOT INDICATED A RECALL.. THIS ITEM SHOULD BE PLACES ON RECALL AS IT IS A HAZARD, TO THE DRIVER, OCCUPANTS AND OTHERS ON THE ROAD. GAUGE COULD READ FULL WHEN IT'S ACTUALLY EMPTY RESULTING IN TRAFFIC ACCIDENTS.. THIS ISSUE ALSO RESULTS IN A CHECK ENGINE LIGHT TRIGGER, CAUSING FAILURES AT INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637115September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO DRIVE ABNORMALLY ROUGH. THE CONTACT MERGED THE VEHICLE TO THE EMERGENCY LANE AND SHUT THE ENGINE OFF. AFTER MULTIPLE ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN OBSERVED THAT THERE WAS AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET AND THERE WAS SUFFICIENT AMOUNT OF OIL IN THE ALTERNATOR. THE LEAK HAD CAUSED THE ALTERNATOR TO DAMAGE THE CHARGING SYSTEM AND TO BECOME INOPERABLE. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,271.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633736September 16, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE
ON WEDNESDAY, JULY 30TH, 2014, I WAS DRIVING ON THE FREEWAY IN MY 2007 HYUNDAI SANTA FE WITH MY FAMILY AND CHILDREN ON BOARD AT 60 MPH WHEN ALL OF THE WARNING LIGHTS ON THE DASHBOARD FLASHED ON AT THE SAME TIME. THE VEHICLE STARTED TO SHAKE, THE ENGINE STALLED AND BOTH THE STEERING AND BRAKES SUDDENLY BECAME VERY HEAVY TO OPERATE. LUCKILY I MANAGED TO VEER OFF THE FREEWAY BEFORE IT COMPLETELY SHUT DOWN ON A LIVE HIGH SPEED LANE AND ORDERED A TOW TRUCK FROM MY AUTO CLUB. THE HYUNDAI DEALERSHIP TECHNICIAN ADVISE THAT THE CAUSE OF THIS BREAKDOWN WAS AN OIL LEAK FROM A VALVE COVER GASKET ONTO THE ALTERNATOR, CAUSING IT TO FAIL. THE BATTERY WAS ALSO AFFECTED BY CHAIN OF EVENT. THIS CASCADING CHAIN OF BREAKDOWN IS A SYSTEMIC FAILURE AND THIS DEFECT IS NOT PARTICULAR TO ONLY MY CAR BUT IS RAMPANT WITH THE HYUNDAI SANTA FE OWNERS. ANY INTERNET SEARCH WITH " SANTA FE 2007 LEAKING VALVE COVER GASKET " WILL TURN UP COUNTLESS RESULTS. IT IS ALSO THE SAME TYPE OF FAILURE THAT HAS ALREADY BEEN RECALLED FROM ANOTHER HYUNDAI SUV, THE VERACRUZ AS IT WAS BUILT ON A HYUNDAI SANTA FE PLATFORM. I WAS LUCKY THAT I DIDN'T COME TO A COMPLETE DEAD STOP WITHOUT WARNING ON A LIVE FREEWAY LANE AT A HIGH RATE OF SPEED AS THE RESULT WOULD HAVE BEEN CATASTROPHIC FOR ALL INVOLVED. LINK TO HYUNDAI VERACRUZ RECALL WITH THE SAME PROBLEM. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM459247/RCDNN-14V415-5243P.PDF KIND REGARDS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633155September 15, 2014
FUEL/PROPULSION SYSTEM
THE VEHICLE HAD A STRONG SENT OF GASOLINE WHEN PARKED. THE VEHICLE WAS TAKEN TO THE MECHANIC, I WAS INFORMED THAT IT WAS A GAS LEAK AND THE GAS TANK HAD TO BE REPLACED. AFTER THE GAS TANK WAS REPLACED, THE MECHANIC INFORMED ME THAT THE TANK HAD RUSTED AND THAT WAS THE REASON FOR THE LEAK. HE SHOWED ME THE GAS TANK AND THERE WAS EXTENSIVE RUST ON IT. THERE WAS A PLASTIC PART UNDER THE TANK THAT RETAINED WATER AND ROAD SALT AND CAUSED THE TANK TO PREMATURELY RUST. THERE IS NO REASON FOR A VEHICLE THAT IS GARAGED AND WASHED REGULARLY TO HAVE A RUSTED OUT GAS TANK. CLEARLY, THERE IS A DESIGN FLAW THAT ALLOWED THE PLASTIC PART UNDER THE TANK TO COLLECT WATER AND RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633373September 15, 2014
ENGINE, POWER TRAIN
MY VEHICLE EXPERIENCE A MALFUNCTION INDICATOR LAMP ILLUMINATED WITH THE ETC (ELECTRONIC THROTTLE CONTROL) SYSTEM RELATED DTC P2135 ( FORCED LIMITED POWER) OR DTC P0638 (POWER MANAGEMENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636866September 14, 2014
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE MERGING INTO TRAFFIC FROM A STOP SIGN, I BRIEFLY PRESSED THE GAS PEDAL NEARLY ALL THE WAY DOWN. THE CAR ACCELERATED BEYOND THE 45 MPH SPEED LIMIT AFTER RELEASING THE PEDAL. I PRESSED THE BRAKES AS HARD AS I COULD BUT THE CAR CONTINUED TO ACCELERATE. I PANICKED BECAUSE I WAS HEADING FOR A STOP LIGHT. MY WIFE AND I WERE SECONDS AWAY FROM A HIGH SPEED COLLISION. I SHIFTED THE CAR INTO THE NEUTRAL POSITION WITH THE BRAKES FULLY APPLIED. THE ENGINE RACED UP TO HIGH RPMS. I LOOKED AT THE PEDAL AND IT WAS DEPRESSED NEARLY ALL THE WAY DOWN WITHOUT MY FOOT ON IT. I PUT MY FOOT UNDER THE PEDAL AND LIFTED UP. THE PEDAL SPRUNG ALL THE WAY UP AND THE ENGINE RPMS WENT BACK TO IDLE VALUES. THE CAR QUICKLY SLOWED. I WAS ABLE TO STOP THE CAR JUST BEFORE THE INTERSECTION. I PULLED OFF THE ROAD TO EXAMINE THE PEDAL. THE DRIVERS SIDE CAR MAT HAD SLIPPED OFF ITS RETENTION POST AND HAD MOVED ABOUT 4 INCHES FORWARD SO IT WAS UNDER THE GAS PEDAL. THE END OF THE CAR MAT WAS CURLED UP SO IT WAS ELEVATED ABOUT 1 INCH ABOVE THE FLOOR CARPETING. WITH THE ENGINE OFF, I PUSHED THE GAS PEDAL DOWN BY HAND AND IT GOT CAUGHT UNDER THE CAR MAT AGAIN. AFTER REMOVING THE MAT, I PUSHED THE GAS PEDAL DOWN MANY TIMES (ENGINE OFF) AND IT ALWAYS WORKED CORRECTLY. THE DRIVERS SIDE CAR MAT RETENTION POST SYSTEM HAS NEVER WORKED WELL. THE FLOOR MAT FREQUENTLY SIDES OFF THE POST, AND THE MAT MOVES FORWARD. THE USED MAT IS NOW STIFF ENOUGH TO HOLD THE GAS PEDAL DOWN IF THE PEDAL IS PUSHED UNDER THE CURLED END OF THE MAT. A SECURE CAR MAT LOCKING DEVICE SHOULD HAVE BEEN PART OF THE ORIGINAL MAT RETENTION SYSTEM. HYUNDAI SHOULD FIX THIS PROBLEM. I AM NOT COMPLETELY SURE WHETHER SOME OTHER MECHANICAL OR ELECTRICAL PROBLEM HAD CONTRIBUTED TO THE STUCK GAS PEDAL. FRANKLY, WE ARE FRIGHTENED OF THE CAR THAT NEARLY KILLED US, AND DONT LOOK FORWARD TO DRIVING IT AGAIN EVEN WITHOUT THE CAR MAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632646September 12, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE STOP LAMP SWITCH FAILED AND CAUSED THE CRUISE CONTROL AND BRAKES TO DISENGAGE. THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC), BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632682September 12, 2014
VEHICLE SPEED CONTROL
HYUNDAI SANTA FE SPORT 2013 PURCHASED NEW, SINGLE OWNER VEHICLE. THERE HAVE BEEN MULTIPLE INCIDENTS WHERE THE CRUISE CONTROL HAD ONE OF THE FOLLOWING ISSUES. 1.FAILED TO ENGAGE 2.FAILED TO DISENGAGE 3.MADE THE CAR ACCELERATE WHEN TRYING TO DISENGAGE THE CRUISE CONTROL FEATURE IT DOES NOT HAPPEN CONSISTENTLY BUT IT HAS HAPPENED MULTIPLE TIMES FOR ME AND THE OTHER DRIVER WITHIN MY HOME. MOST RECENT INCIDENT TOOK PLACE 9.10.2014. I?M FILING THIS COMPLAINT DUE TO THE SAFETY CONCERNS ASSOCIATED WITH THE CAR ACCELERATING WHEN I?M INTENDING FOR IT TO SLOW DOWN BY TURNING OFF THE CRUISE CONTROL. I INFORMED THE DEALERSHIP OF THIS ISSUE WHEN I TOOK MY VEHICLE IN FOR SERVICE AND SINCE IT DID NOT HAPPEN DURING A TEST DRIVE THEY DID NOT PURSUE THE ISSUE ANY FURTHER. THE INABILITY TO DUPLICATE THE ISSUE DURING A TEST DRIVE DOES NOT REDUCE THE SAFETY IMPACT OF THIS SOFTWARE ISSUE WHEN THE ERROR OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632449September 11, 2014
FUEL/PROPULSION SYSTEM
I SEE I AM NOT THE ONLY ONE WITH A FLUCTUATING FUEL GAUGE SENSOR. I HAVE BEEN HAVING THIS PROBLEM FOR THE PAST SIX MONTHS. THE SENSOR IS ALWAYS GOING UP AND DOWN CAUSING THE FUEL LIGHT TO COME ON AS WELL AS WELL AS THE CK ENGINE LIGHT. THE CODE ALWAYS INDICATES IT IS THE FUEL GAUGE SENSOR THAT IS FAILING. ACCORDING TO WHAT I HAVE READ, THIS CAR HAS TWO SENSORS LOCATED UNDER THE BACK SEATS. THE DEALER SAID IT WOULD COST ME AROUND $700.00 TO GET ONE REPAIRED, BUT WHAT'S THE USE IF THEY REPLACE IT WITH ANOTHER HYUNDAI PART THAT IS DEFECTIVE AS DONE TO ANOTHER COMPLAINTANT ON THIS SITE. THIS DEFECT IS OBIVIOUSLY A RESULT OF MANUFACTURING SO WHY DOES HYUNDAI DELAY IN GETTING THIS ISSUE RESOLVED BY DOING A RECALL. THIS IS ALSO THE RESULT OF HYUNDAI NOT TAKING DUE DILIGENCE IN MAKING SURE THEY WERE INSTALLING A QUALITY PART. SO WHY DO WE HAVE TO PAY FOR THEIR NEGLIGENCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632302September 10, 2014
FUEL/PROPULSION SYSTEM, VISIBILITY
THE SUN VISOR IS DEFECTIVE AND FALLS DOWN WHEN DRIVING CAUSING A SAFETY HAZARD. THE FUEL SENSOR IS DEFECTIVE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631904September 9, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE GAS GAUGE JUMPS ALL AROUND. I CAN FILL THE TANK UP AND THEN IT WILL SAY EMPTY. DON'T EVER KNOW HOW MUCH GAS IS IN THE CAR EVER. I CALLED THE DEALER THAT I BOUGHT THE CAR AT AND THEY GAVE ME THE RUN AROUND ABOUT GETTING IT FIXED. I HAVE TO PUT GAS IN THE CAR EVERY OTHER DAY DUE TO THE GAS GAUGE NOT WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630969September 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED ERRONEOUSLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE SHIFTING INTO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631059September 5, 2014
STEERING
CAR WANDERS FROM LEFT TO RIGHT, CONSTANTLY HAVING TO CORRECT STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630771September 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL WITH OUT WARNING. THE CONTACT MENTIONED THAT WITHIN 2 TO 3 SECONDS THE VEHICLE WOULD RESTART AND OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 73,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630301September 3, 2014
SEAT BELTS
I PURCHASED THE VEHICLE USED MARCH 2014. THE BACK PASSENGER SEAT BELT FROM THE BEGINNING IS FINICKY. SOMETIMES IT WOULD CLICK AND LOCK AND SOMETIMES IT NEVER ENGAGES. BECAUSE OF THIS WE DECIDED TO JUST NOT USE THAT SEAT. WE THOUGHT MAYBE IT JUST NEEDED REPLACED. NOW, YESTERDAY, THE MIDDLE SEAT BELT CAME UNDONE WHILE MY CHILD WAS STRAPPED INTO HIS CAR SEAT. I WAS GOING FROM A STOP AND TURNING INTO THE GROCERY STORE. MY SON'S SEAT FELL ON IT'S SIDE. I DON'T KNOW HOW LONG IT HAD ACTUALLY BEEN UNDONE AT THAT POINT. I TRIED STRAPPING IT BACK AND IT WILL NOT ENGAGE. NOW I HAVE 2 SEAT BELTS IN THE BACK THAT DO NOT WORK. I UNDERSTAND MAYBE ONE GOING BAD BUT TWO SEEMS LIKE AN ISSUE WITH THE SEAT BELTS IN GENERAL. I HAVE 3 CHILDREN AND NOW I CAN'T USE THE VEHICLE BECAUSE I CAN ONLY USE SEAT BELT FOR 1 OF THEM (THE OLDEST SITS IN THE FRONT (SHE IS A TEENAGER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630303September 3, 2014
LATCHES/LOCKS/LINKAGES
THE TRUNK LATCH EITHER HAS A SHORT OR IT COMES LOOSE. THE TRUNK WILL BE SHUT AND THE WARNING LIGHT COMES ON AND OFF LIKE IT IS OPEN ALL THE TIME. EVERY TIME THE CAR IS TURNED OFF YOU HAVE TO GO AND OPEN AND CLOSE THE TRUNK TO MAKE SURE IT IS SHUT. IF YOU DO NOT DO THIS, THE ALARM WILL START GOING OFF CONSTANTLY UNTIL YOU DO THIS. IT THINKS SOMEONE HAS OPENED IT WHILE THE ALARM IS ENGAGED. YOU WOULD THINK TO JUST NOT ENGAGE THE ALARM AND THAT WOULD TAKE CARE IF IT BUT IT IS NOT SO. THE ALARM OF THE VEHICLE AUTOMATICALLY ENGAGES ON ITS OWN WHEN YOU WALK AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630371September 3, 2014
VISIBILITY
A WEEK AGO MY PASSENGER SIDE SUN VISOR FELL DOWN AND TODAY THE DRIVER'S SIDE SUN VISOR FELL DOWN WHILE I WAS DRIVING! REALLY SCARY, BUT GRATEFUL I WAS NOT GOING FAST. THERE SHOULD BE A RECALL ON THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630378September 3, 2014
FUEL/PROPULSION SYSTEM
LIKE MANY OTHER COMPLAINTS I HAVE READ, THE FUEL GAUGE INDICATED EMPTY WHEN IT WAS FULL. IT WOULD JUMP ERRATICALLY FROM FULL TO EMPTY AND IN BETWEEN. COST OVER $550 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630383September 3, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON I-95 IN RICHMOND VIRGINIA AND MY SUNROOF SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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