Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10969897April 1, 2017
ENGINE
WHEN ACCELERATING OUT OF A VERY LOW SPEED TURN (SUCH AS TURNING AT AN INTERSECTION OR PULLING OUT OF A PARKING LOT INTO A ROADWAY) THE ENGINE SUFFERS A COMPLETE LOSS OF POWER FOR 1-2 SECONDS. IT DOES NOT HAPPEN ALL OF THE TIME. BUT FREQUENTLY ENOUGH TO MAKE ONE WORRY ABOUT PULLING OUT INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969239March 29, 2017
EXTERIOR LIGHTING
REAR DRIVERS TAIL LIGHT FILLING UP WITH WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969350March 29, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968913March 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. EVERY TIME THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE PASSENGER SEAT HAD AN AIR BAG SENSOR FAILURE AND THE ENTIRE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968967March 28, 2017
UNKNOWN OR OTHER
APPLE CARPLAY COMPLETELY DISABLES ALL OF THE VEHICLE'S NATIVE AUDIO WARNINGS AND ALERTS WHEN IT IS IN USE. IN OTHER WORDS, IF ONE IS LISTENING TO MUSIC, USING SIRI, OR MAKING A PHONE CALL THROUGH CARPLAY, NONE OF THE CAR'S BUILT-IN SAFETY FEATURES WORK AS DESIGNED; THE AUDIO IS SILENCED AND CARPLAY COMPLETELY TAKES OVER THE AUDIO SYSTEM. THIS WOULD INCLUDE BLIND SPOT MONITORING, LANE DEPARTURE MONITORING, FORWARD COLLISION AVOIDANCE, CROSS-TRAFFIC ALERT, ETC.. THIS ONLY HAPPENS WITH CARPLAY IN USE; IF HYUNDAI'S NATIVE SOFTWARE IS CONTROLLING THE SYSTEM AND THE PHONE IS ONLY CONNECTED THROUGH BLUETOOTH, THE SYSTEMS FUNCTION NORMALLY. HYUNDAI MAKES NO REFERENCE TO THIS IN THEIR MANUALS AND SEEMS TO BE UNAWARE OF THE PROBLEM. APPLE DOES NOT PROVIDE ANY PRODUCT SUPPORT FOR CARPLAY WHATSOEVER. THIS IS A CASE OF A NONESSENTIAL ENTERTAINMENT SYSTEM INTERFERING WITH SAFETY SYSTEMS. HYUNDAI AND APPLE SHOULD BE MADE TO CORRECT THIS, OR AT LEAST MAKE CONSUMERS AWARE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968648March 27, 2017
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE LIFTGATE FAILED AND ATTEMPTED TO CLOSE ON ITS OWN INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE SMART LIFTGATE FEATURE WAS ACTIVATED AND DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968770March 27, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HESITATES TO ACCELERATE FROM A COMPLETE STOP, ACCELERATING WHILE COMING OUT OF TURN, OR SLOWING DOWN AND ACCELERATING AGAIN. ALSO SEEMS TO BE USING A LOT OF GAS. HAVEN'T CALCULATED IT YET BUT CAN SEE THE FUEL GAUGE LOWER AS I'M DRIVING. CAR ONLY HAS 17000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968788March 27, 2017
AIR BAGS
AIR BAG LIGHT STAYS ILLUMINATED ON DASHBOARD AND DOES NOT GO OFF.CODE READ 1490B WHICH IS THE OCCUPANCY SENSOR.APPARENTLY THE 2007 AND 2008 HYUNDAI SANTA FE HAS BEEN RECALLED FOR SAME PROBLEM BUT NOT THE 2009 HYUNDAI SANTA FE YET. DEALERSHIP IN LACROSSE WISCONSIN SAID THEY WOULD HAVE TO ORDER A WHOLE.NEW SEAT AT A COST OF $2000.VEHICLE HAS NEVER BEEN IN AN ACCIDENT.HYUNDAI SHOULD HAVE TO FIX FOR FREE. THIS MUST BE A MANUFACTURER DEFECT. UNSAFE TO DRIVE AS NOW I DON'T KNOW IF MY AIRBAG WILL DEPLOY IF I'M AM IN AN ACCIDENT. IS IT POSSIBLE THIS MODEL YEAR MIGHT ALSO BE RECALLED. SOUNDS LIKE SAME PROBLEM AS PREVIOUS YEARS. A $2000 REPAIR IS RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968339March 24, 2017
POWER TRAIN
THE CAR STALLS COMPLETELY FOR SECONDS WHILE DOING SLOW SPEED TURNS, PARTICULARLY DURING RIGHT HAND TURNS. AND WHEN THE GAS PADDLE IS PRESSED IT REGAINS SPEED. THERE A A LOT MORE PEOPLE WHO HAS SIMILAR PROBLEM. THERE IS A COMPLETE THREAD AT THE WEBSITE LINK PROVIDED BELOW ABOUT THE PROBLEM PEOPLE HAVE FACED. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T39009_DS785550
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967781March 22, 2017
FUEL/PROPULSION SYSTEM
FUEL SENSOR DOES NOT WORK WHEN IDLING OR DRIVING! FUEL GAUGE SHOWS EMPTY WHEN FULL. DIGITAL DISPLAY DOES NOT SHOW DISTANCE RANGE. A REAL HAZARD TO NOT KNOW HOW MUCH FUEL IS IN YOUR TANK. THIS IS A BASIC NEED IN AN AUTO OR AN AIRCRAFT. THIS BASIC NEED SHOULD BE THE MANUFACTURER'S RESPONSIBILITY. THE MANY BLOGS AND FORUMS ON THIS ISSUE SHOW REPAIRS OF FROM $300 TO $900 FOR FIXING WHAT SHOULDN'T NEED FIXING. I'D HATE TO HAVE MY WIFE OR DAUGHTER STUCK ON SOME ROAD AFTER RUNNING OUT OF GAS. IF YOU CAN CHECK THE ONLINE FORUMS FOR VALIDATION AND HAVE HYUNDAI RECALL THIS SAFETY ISSUE IT WOULD BE WONDERFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967796March 22, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965590March 21, 2017
ENGINE
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *LD THE CONSUMER STATED THAT THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WOULD NOT START AND THE SHIFT LOCK FROZE. THE ENGINE NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967355March 20, 2017
UNKNOWN OR OTHER
WHEN L WAS IN TRAFFIC WAITING FOR THE TRAFFIC LIGHT TO CHANGE THE CAR CUT OFF AND I IMMEDIATELY PUT IT IN PARK TO RESTART THE CAR IT HAS DONE THIS FOR ABOUT 10 TIMES IT IS BACK IN THE SHOP THE DEALER CANNOT RESOLVES THE PROBLEM! THE VEHICLE WAS STATIONARY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966508March 17, 2017
SUSPENSION
I WAS DRIVING OVER A SET OF WELL KEPT RAILROAD TRACKS AT A LOW SPEED WHEN I HEARD A LOUD BANG. I SUBSEQUENTLY DISCOVERED MY DRIVERS FRONT SPRING BROKE. THIS ALSO DESTROYED MY TIRE FROM THE CAR BASICALLY COLLAPSING ONTO IT WHILE I DROVE TO A PLACE I COULD SAFELY PARK. HYUNDAI REFUSED TO SEE MY CAR UNTIL THE NEXT WEEK SO I HAD MY LOCAL TIRE PLACE FIX THE BROKEN SPRING ALONG WITH REPLACING THE OTHER SIDE AS I WAS NOW TERRIFIED THAT THE SAME THING WOULD HAPPEN ON THE OTHER SIDE. HYUNDAI CORPORATE REFUSED TO COVER MY EXPENSES AS THE LOCAL DEALER DID NOT DO THE WORK. THE TIRE STORE SAID THEY SEE THIS ALL TIME FROM CHEAP CHINESE STEEL USED. THIS COULD HAVE BEEN A CATASTROPHE HAD I BEEN IN HEAVY TRAFFIC OR DRIVING AT A HIGH RATE OF SPEED AND I BELIEVE THIS NEEDS TO BE EXAMINED AS HYUNDAI IN 2011 HAD PUT SOMETIME OF MEMBRANE ON MY SPRINGS TO PREVENT RUST PER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966487March 17, 2017
AIR BAGS, SEAT BELTS
HYUNDAI SANTA FE 2005. AIR BAG LIGHT REMAINED ON. TOOK CAR INTO DEALERSHIP A FEW MONTHS LATER TO DIAGNOSE. SAID IT WAS SEAT BELT BUCKLE AND WILL COST $559 TO REPAIR. CAR HAS 120,000 MILES. THERE APPEAR TO BE MANY SIMILAR COMPLAINTS. AS THIS IS A SAFETY ISSUE, WHY HAS THERE NOT BEEN A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966322March 16, 2017
VEHICLE SPEED CONTROL
I WAS ON THE HIGH WAY I CHANGED LANES AND WHEN I DID I NEEDED TO ACCELERATE TO CHANGE LANES. AFTER CHANGING LANES I HAD TO HIT THE BREAKS TO SLOW DOWN, THE BREAK SEEMED TO ACT LIKE A GAS PEDAL. THE CAR WOULD NOT SLOW DOWN THE BREAKS WOULD NOT SLOW THE CAR IT ACCELERATED TO 80MPH. I WAS NOT HITTING THE ACCELERATOR BY MISTAKE. THERE WAS NOTHING STUCK UNDER THE PEDALS. I BELIEVE IT WAS THE THROTTLE POSITIONING SENSOR,TPS. I LOOKED THIS UP ON THE INTERNET THERE ARE MANY INSTANCES OF THIS HAPPENING WITH THE SAME MAKE AND MODEL VEHICLE. THIS IS A SERIOUS SAFETY HAZARD I THOUGHT ME AND MY UNBORN CHILD WERE GOING TO DIE. I HAVE YET TO CONTACT MY DEALERSHIP HOWEVER AS FAR AS I AM AWARE THERE ARE NO RECALLS ON THIS VEHICLE. AND THERE SHOULD BE! THE CAR HAS 104800 MILES ROUGHLY. THE CAR ACCELERATED TO 80 MILES PER HOUR ON ITS OWN PRIOR TO THAT I WAS GOING ABOUT 55 MILES PER HOUR. IT ASKED FOR THIS INFORMATION ON THE NEXT PART OF THIS FORM HOWEVER IT WAS NOT ALLOWING ME TO TYPE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966346March 16, 2017
VISIBILITY/WIPER
I WAS DRIVING MY CAR, BETWEEN 20-25 MPH, LESS THAN HALF A MILE FROM MY DESTINATION AND I HEARD THIS VERY LOUD BANG. IT SCARED ME, I THOUGHT IT WAS A GUN SHOT. I PULLED OVER AND SOMETHING TOLD ME TO SLIDE MY SUNROOF COVER BACK, THAT'S WHEN I SAW THAT MY SUNROOF HAD SHATTERED. THERE WAS NOTHING AROUND TO HIT IT, NO CARS, OVERPASSES ROCKS, NOTHING. I GOT OUT AND LOOKED AT THE TOP AND ALL OF THE GLASS WAS BOWED UPWARDS. IT CAME FROM THE INSIDE, IT EXPLODED. I'D NEVER HEARD OF SUCH. IT WAS ABOUT 47 DEGREES WHEN THIS HAPPEND. NOW I'M SOON TO BE OUT OVER 600 DOLLARS IN REPAIRS FOR SOMETHING AT NO FAULT OF MY OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966351March 16, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TOOK MY CAR TO A TWO MECHANICS WHO BOTH SAID THERE IS A GAS LEAK IN THE EVAPORATOR OF THE EMISSION CONTROL SYSTEM. I READ ONLINE THAT THIS ISSUE IS COMMON WITH SANTA FES AND I BELIEVE THE COMPANY SHOULD ISSUE A RECALL AND GET THIS DANGEROUS ISSUE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966380March 16, 2017
SERVICE BRAKES
THE ABS BREAKS KICK IN WHILE I'M DRIVING. MY CONCERN ISN'T AS MUCH IN THE DRYER WEATHER BUT WHEN IT IS SLICK OUTSIDE (SNOW ICE RAIN) THESE GEARS ARE GRINDING DOWN AND LOSING INTEGRITY EVERY TIME IT KICKS IN. (ALMOST EVERYTIME I BRAKE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966114March 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FOR THE LAST THREE YEARS I HAVE HAD ISSUES WITH MY FUEL GAUGE NOT WORKING. I HAVE TAKEN IT IN AND WAS TOLD IT WOULD COST A GOOD AMOUNT OF MONEY TO FIX. I ASKED IF THIS IS A COMMON PROBLEM WITH MASSEY HYUNDAI AND THEY TOLD ME YES THIS IS A CURRENT ISSUE, AND COULD NOT BE RECALLED BECAUSE IT WAS NOT DANGEROUS. SO ON 3.9.17 AS A RESULT OF NOT FIXING THIS ISSUE WITH MY VEHICLE BECAUSE OF THE PRICE. MY CAR HAS STALLED OUT ONCE WHILE ON THE INTERSTATE AND ALMOST LOST CONTROL OF MY CAR AND CRASHED. AND A SECOND TIME WHILE TURNING INTO WORK ROAD AND STALLING OUT AGAIN MID TURN AND ALMOST TURNING INTO A DITCH. I WAS TOLD THAT THE FUEL SENSOR NEEDED TO BE REPLACED AND THEY HAD TO DO BOTH BECAUSE THEY WEREN'T SURE WHICH ONE IT IS. IF NOT FIXED COULD RESULT IN AN ACCIDENT, WELL IF THIS IS A PROBLEM FOR MOST HYUNDAI VEHICLES THIS SHOULD BE FIXED BY THE COMPANY WHO MAKES IT NOT THE PEOPLE WHO BUY FAULTY PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe