Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11030638September 30, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING AND MAKING RIGHT TURN ENGINE STALLED LOST BRAKES AND STEERING, WAS ABLE TO STOP IN MIDDLE OF ROAD WITH TRAFFIC COMING UP FAST, PUT IN PARK RE-STARTED. THIS SECOND TIME WITHIN A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030293September 28, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A TAPPING NOISE OCCURRING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN LATER TAKEN TO ETTLESON HYUNDAI (6420 JOLIET RD, COUNTRYSIDE, IL 60525, PHONE NUMBER: (708) 231-4586) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER PLACED A TITLE BRAND ON THE VEHICLE AND WOULD NOT REPAIR THE VEHICLE DUE TO THE EXPIRATION OF THE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029962September 26, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING AND THE GEAR IN PARK, THE GEAR AUTOMATICALLY SHIFTED INTO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS STANDING ON THE PASSENGER SIDE WITH THE PASSENGER DOOR OPEN. THE CONTACT JUMPED INTO THE VEHICLE AND APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND PULLED OVER TO THE SIDE OF THE PARKING LOT. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 23,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025206September 23, 2017
UNKNOWN OR OTHER
MY DRIVERS SIDE SUN VISOR BROKE WHEN PULLING IT DOWN AS I WAS DRIVING, LITERALLY HUNG IN MY FACE AND ALMOST CAUSED AN ACCIDENT. 2 WEEKS LATER, THE PASSENGER SIDE BROKE. READING ON LINE, SEVERAL SIMILAR PROBLEMS REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024924September 21, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
PEELING PAINT ON ROOF GAS TANK DOESN'T REGISTER IF TANK IS EMPTY OR FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023089September 18, 2017
AIR BAGS
2008 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO DESIGN FLAW WITH AIRBAG. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT CAUSING THE AIRBAGS TO DEPLOY. THE PROPELLANT THE DEPLOYS THE AIRBAG THE CONTAINED A CHEMICAL THAT LEFT THE CONSUMER WITH TWO SECOND DEGREE BURNS ON THE ARM. UPDATED 09/18/2017*JS *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11023874September 17, 2017
ENGINE
PURCHASED VEHICLE NEW 6/15/12. WE CHANGED OIL AT PROPER INTERVALS. I NOTICED WHEN WE FIRST STARTED CAR A TAPPET NOISE COMING FROM ENGINE. NO LIGHTS SHOWN ON DASH. I IMMEDIATELY TOOK IT TO THE NEAREST HYUNDAI DEALER IN FEAR OF CAUSING DAMAGE TO ENGINE. THEY KEPT CAR FOR ABOUT 4 HOURS . THEY CALLED AND TOLD US ENGINE WAS GONE. WE PURCHASED EXTENDED WARRANTY AT TIME OF PURCHASE. THEY TOLD US SLUDGE WAS IN ENGINE. THIS WAS CAUSED BY OWNER NEGLECT. FOUND NUMEROUS OWNER TESTIMONIES ON LINE WHICH THE SAME THING. HYUNDAI HAS NUMEROUS CLASS ACTIONS SUITS ON THEM. THEY HAVE MAJOR MANUFACTURING PROBLEMS WITH THE CLEANING PROCESS WITH METAL FILINGS LEFT IN ENGINE. LOOK ON LINE UNDER HYUNDAI ENGINE FAILURES THERE ARE NUMEROUS WEBSITES REGARDING THIS ISSUE. CONSUMER NEEDS TO BE MADE AWARE OF THIS IF THEY DON'T ALREADY. WORD OF ADVICE , STAY FAR AWAY FROM HYUNDAI. THEY DON'T STAND BEHIND THEIR SO CALLED WARRANTY. THE EXTENDED WARRANTY IS NOT EVEN WORTH THE PAPER ITS PRINTED ON. THE BEST THING THEY COULD DO IS TAKE CARE OF ALL COMPLAINTS AGAINST THEM AND THEN GO BANKRUPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023769September 16, 2017
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STUMBLES WHEN ACCELERATOR IS PRESSED AT LOW SPEEDS, ESPECIALLY FROM A STOP OR TURNING A CORNER. I CALL IT THROTTLE LAG OR STUMBLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023622September 15, 2017
UNKNOWN OR OTHER
BROKEN INHIBITOR SWITCH BRACKET NHTSA REFERENCE #10054172 TSB REFERENCE #TSB-12-AT-022-1SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023494September 14, 2017
ENGINE
MY SANTA FE HAS ONLY 78,000 MILES ON IT AND HAS BEEN MAINTAINED VERY WELL. DESPITE THIS, DURING OUR EVACUATION FOR HURRICANE IRMA, THE ENGINE COMPLETELY LOCKED UP ON THE HIGHWAY, DRIVING ABOUT 70 MPH WITH CRUISE CONTROL. THE VEHICLE WAS NOT UNDER STRAIN, WE WERE NOT TOWING ANYTHING AND ONLY HAD 2 PERSONS IN THE CAR. WE WERE LEFT HAVING TO GET THE VEHICLE TOWED TO A REPAIR SHOP WHERE I WAS INFORMED THE THE THETA II 2.4L ENGINE THAT WAS IN MY VEHICLE WAS ON RECALL. HOWEVER THE RECALL ONLY COVERED THIS ENGINE IN THE HYUNDAI SONATA MODELS AND FOR SOME REASON WAS NOT COVERED IN THE SANTA FE. I CAN'T IMAGINE WHY AN IDENTICAL ENGINE WOULD BE RECALLED FOR THIS PROBLEM IN ONE MODEL VEHICLE BUT NOT IN ANOTHER. I HAD EVEN HAD THE OIL CHANGED 3 WEEKS PRIOR, WHICH THE MECHANIC CONFIRMED THAT EVERYTHING APPEARED FULLY FUNCTIONAL AND IN GOOD WORKING ORDER WITH THE OIL, TRANSMISSION AND COOLING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023380September 13, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY 2009 HYUNDAI SANTA FE 4D SPORT ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON A HIGHWAY. I APPLIED THE BREAK AS HARD AS POSSIBLE, AND THE VEHICLE WOULD NOT STOP OR SLOW. LUCKILY, I DIDN'T WRECK. I WAS ABLE TO PULL OVER ONTO THE SHOULDER WITH MY HAZARDS ON, PUT IT IN NEUTRAL, AND TURNED THE ENGINE OFF. I HAD THE VEHICLE TOWED TO A HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022902September 12, 2017
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE HAS BECOME ERRATIC. IT GOES TO EMPTY EVEN WHEN FULL. WILL SOMETIMES POP BACK TO PARTIALLY FULL. HAS CAUSED ME TO RUN OUT OF GAS WHEN ON THE HIGHWAY WHEN I THOUGHT I HAD ENOUGH FUEL LEFT. I HAVE FOUND NEARLY 200 SIMILAR COMPLAINTS ON LINE. PROBLEM STARTED AT ABOUT 60,000 MILES AND IS ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022898September 12, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
2017 HYUNDAI SANTE FE SPORT AWD - PURCHASED IN OCT 2017. CURRENTLY HAVE 7525 MILES ON VEHICLE. I NOTICED ACCELERATION HESITATION IMMEDIATELY AFTER MAKING IN CITY TURNS (FROM BOTH STATIONARY AND IN MOTION TURNS) AS WELL AS WHEN GETTING ON HIGHWAY (IN MOTION). I AM RETIRED AND DO NOT DRIVE SANTE FE VERY OFTEN. THE PROBLEMS WITH ACCELERATION AFTER MAKING STATIONARY AND IN MOTION TURNS AND GETTING ON HIGHWAY HAS ALWAYS BEEN PRESENT SINCE DAY OF PURCHASE. I HAVE NOTICED THE PROBLEM HAS BECOME MORE PREVALENT AFTER TAKING A 1000 MILE ROAD TRIP THIS PAST AUGUST. THE ACCELERATION/ HESITATION AFTER TURNING IS MORE NOTICEABLE AND IS BECOMING CONCERNING BECAUSE I HAVE TO PRESS PETAL TO FLOOR TO GET THE SANTE FE TO ACCELERATE PROPERLY TO GET OUT OF WAY OF ON COMING TRAFFIC. HESITATIONS/ACCELERATION PROBLEMS OCCURS AFTER TURNING AND WHEN ENTERING A FREEWAY. VERY POOR ENGINE PERFORMANCE GIVEN THE VEHICLE COST OF $35,000. I OWNED A 2011 HYUNDAI SONTA FOR 6 YEARS AND HAD THE SAME 2.4L ENGINE AND I NEVER EXPERIENCED ANY ENGINE HESITATION LIKE I AM NOW WITH THE 2017 HYUNDAI SANTE FE SPORT AWD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022946September 12, 2017
VEHICLE SPEED CONTROL
WITH EXCELERATION INTO ONCOMING TRAFFIC HAS ABOUT A 2-3 SECOND PAUSE AND ALSO WHEN PASSING. HAS ALMOST CAUSED ME SEVERAL T BONE ACCIDENTS. WHEN TAKING OUT FROM SOMEWHERE THE VEHICLE HAS SET AND COOLED IT TAKES ABOUT 5 SECONDS TO REACH APPROPRIATE SPEED. THIS DOES NOT OCCUR ALL TIMES LIKE THE ABOVE COMPLAINT. OUTSIDE NOISE IS EXTREMELY LOUD. NOT A QUIET DRIVING CAR BY ALL MEANS. AIR NOISE AROUND DOORS ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022949September 12, 2017
ENGINE, POWER TRAIN
HAD THIS SANTA FE FOR A LITTLE OVER A YEAR. I HAVE NOTICED SEVERAL INSTANCES OF NOT BEING ABLE TO ACCELERATE, OR GAIN SPEED, ESPECIALLY WHEN TURNING OR STARTING FROM A STOPPED POSITION, IT HESITATES TO START TO THE POINT OF ALMOST BEING HIT SEVERAL TIMES. I HAVE TAKEN IT TO DEALER MANY TIMES, AND THEY KEEP TELLING ME ITS THE WAY I AM DRIVING IT THAT THE ENGINE IS LIKE A STANDARD VEHICLE, BUT THAT DOESNT SEEM SAFE TO ME IF I AM TRYING TO START DRIVING AND IT WONT GO. WHEN IT DOES FINALLY DECIDE TO GO, IT TAKES OFF WAY TOO FAST AND IS LIKE, IT FINALLY DECIDES TO SHIFT INTO GEAR. ALSO WHILE IN PARK, ENGINE REVS TO 2500RPM FOR NO REASON OR IDOLS AT THAT RPM. IT FEELS LIKE THE ENGINE IS PULLING THE CAR FORWARD EVEN WHEN IT IS IN PARK I HAVE BEEN GIVEN THE RUN AROUND SO MANY TIMES, I AM TIRED OF IT. I'M NOT HAPPY TO SEE OTHERS HAVE THIS ISSUE, BUT I AM ALSO GLAD THAT OTHERS ARE EXPERIENCING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022638September 11, 2017
FUEL/PROPULSION SYSTEM
FUEL GAUGE PROBLEMS. THE FUEL GAUGE GOES UP AND DOWN SPORADICALLY REGARDLESS OF HOW MUCH GAS IS IN THE TANK. YOU CAN'T DETERMINE HOW MUCH GAS IS LEFT WHICH HAS POSED A SAFETY ISSUE LEAVING ME STRANDED IN AN UNSAFE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022326September 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHEN MAKING A LEFT TURN FROM A STOP OR ROLLING STOP AND YOU PRESS HARD ON THE ACCELERATOR THE ENGINE DOES NOT REV UP AND THE HESITATION OF A SECOND OR TWO CAN LEAVE YOU STRANDED IN A LANE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022056September 7, 2017
SEAT BELTS
ABS WARNING LAMP LIT. B1513 DIAGNOSTIC TROUBLE CODE PRESENT. RESET OF CODE AND LIGHT RETURNS AFTER A COUPLE OF DRIVE CYCLES. ERROR IS PAX SEAT BELT BUCKLE SWITCH SHORTED TO V+. NO ACCIDENT AND MILEAGE IS 140K PLAN TO R&R BUCKLE AND DETERMINE WHY COST FOR REPLACEMENT PART IS SO HIGH. PRICE RANGES FROM $180 TO $400 FOR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021825September 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
ON MAY 31ST I PURCHASE A NEW SANTA FE SPORT AWD 2017 - 21 DAYS AFTER DRVING THE CARD THE DASHBOARD LIGHT WHERE COMING ON FOR TRACKING CONTROL AND DOWNWARD SHIFTING - WHEN I ORIGINALLY CALLED THE DEALERSHIP I WAS TOLD MAYBE I WENT THROUGH A LARGE PUDDLE IF THEY COME ON AGAIN CALL THEM BACK - WITHIN THREE HOURS OF HANGING UP THE PHONE THE SAME PROBLEM STARTED AGAIN - I CALLED THE DEALERSHIP - AND BROUGHT THE CAR IN THEY KEPT THE CAR FOR A MONTH STATING A MASTER TECHNICIAN FROM HYUNDAI WAS LOOKING INTO IT, BUT THEY SEE WHERE THERE WAS AN ISSUE WITH THE SHIFT. BUT THEY WERE NOT ABLE TO TELL ME THE ISSUE BUT IT SEEMED TO BE CURED FOR. WHILE I WAS DRIVING LAST WEEK ON THE HIGHWAY I HEAR A THUMPING SOUND, I THOUGHT I HAD A FLAT TIRE - PULLED OVER NO FLAT - I PROCEEDED TO DRIVE AND THE SOUND CAME BACK - I IMMEDIATELY TURNED AROUND AND BROUGHT IT BACK TO A LOCAL MECHANIC SHOP - THE MECHANIC SHOP INFORMED ME THAT THE RIGHT FRONT AXLE AND SHAFT JOINT WAS BROKEN AND THE CAR WAS UNSAFE TO DRIVE - I HAD THE CAR TOWED TO THE LOCAL DEALERSHIP WHO CONFIRMED THE SAME ISSUE AND REPLACED THE PARTS REQUIRED - THEY INFORMED ME THAT IT WAS VERY POSSIBLE THAT WAS THE REASON WHY THE DASHBOARD LIGHTS ARE COMING ON ORIGINALLY - THE CARD IS BRANCH NEW AND DID NOT EVEN MAKE THREE MONTHS OF OWNERSHIP - I CONTACTED HYUNDAI ORIGINALLY AND MADE A COMPLAINT FOR THE DASHBOARD ,LIGHTS BUT NEVER RECEIVED A REPLY - I SENT AN ADDITIONAL EMAIL IN REGARDS TO THE NEW ISSUE AND INFORMED THEM THAT THEY SHOULD CHECK TO SEE IF PERHAPS THIS MAKE AND MODEL OF THE CARD IS ARE EXPERIENCING A MANUFACTURING DEFECT ----- I ALSO INFORMED THEM THAT I COULD HAVE DIED IF THIS AXLE FAILED WHILE DRIVING ON THE HIGHWAY. - I THINK THERE NEED TO AN INVESTIGATION INTO THE MATTER BEFORE SOMEONE DOES END UP DYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021711September 6, 2017
ENGINE
DRIVING DOWN THE ROAD AND A CLICKING NOISE STARTED. IT GOT LOUDER AS WE WENT ALONG. TOOK IT TO GET DIAGNOSED AND WAS ADVISED THAT THE ENGINE IN THESE VEHICLES WAS BAD AND THE ONLY THING WE COULD DO WAS PUT IN A NEW ENGINE. NONE OF THE AREA USED PART STORES WILL SELL AN ENGINE FROM A 2012 BECAUSE IT IS DEFECTIVE SO CANNOT GET A USED ENGINE AND THEY WANT OVER 5K FOR A NEW ONE TO FIX A PROBLEM THAT IS KNOWN BY THE HYUNDAI COMPANY TO BE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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