Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11047656November 20, 2017
ELECTRICAL SYSTEM
AT AROUND 90,000 MILES, THE FUEL GAUGE STOPPED WORKING. EVIDENTLY, THIS IS A COMMON PROBLEM. EVEN AFTER FILLING THE TANK WITH GAS, THE GAUGE SHOWS "EMPTY". THE PROBLEM SEEMS TO BE THE FUEL SENDING UNITS IN THE TANK - THE SENSOR BRUSHES BREAK OFF AND THE UNIT NO LONGER SENDS A SIGNAL TO THE GAUGE. THIS POSES SAFETY ISSUES TO PEOPLE WHO DON'T CAREFULLY TRACK THEIR CAR'S FUEL USE, WHICH COULD RESULT IN A CAR STALLING ON THE HIGHWAY DUE TO FUEL EXHAUSTION. THE PROBLEM SETS TROUBLE CODES AND LIGHTS THE "CHECK ENGINE" LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046632November 16, 2017
UNKNOWN OR OTHER
THE PANORAMIC SUN ROOF EXPLODED WHILE THE CAR WAS PARKERD AND ENGINE RUNNINGTHE TEMPATURE WAS 77 DEGREES. AFTER SOME INTERNET FOLLOW UP IT SEEMS THIS IS THE #1 PROBLEM IN CANADA AND THERE HAS BEEN AND ON GOING CLASS ACTION LAWSUIT IN THE USA FOR THE PAST 5 YEARS. BOTH THE DEALERSHIP AND HUYNDAI KNEW OF THE PROBLEM AND IT WAS FIX UNDER WARRANTY, 1YEAR OLD WITH 9000 MILES. HAD THIS HAPPENED A FREEWAY SPEED WE PROBALLY WOULD HAVE BEEN KILLED ALONG WITH OTHERS. THEY ARE REPLACING THE GLASS ROOFS WITH THE SAME GLASS ROOFS WITH NO FIXES DONE HYUNDAI AND SISTER COMPANY KIA HAVE KNOW OF THIS PROBLEM SINCE BEFORE THE CLASS ACTION SUIT STARTED IN 2012 AND HAVE SEND BULLITTENS TO DEALERSHIPS BUT NO RECALLS THIS IS A MAJOR SAFTEY ISSUE AND NEEDS TO BE INVESTIGATED AND NOT JUST COVERED UP BY THE CAR COMPANYS. I HAVE APROX 100 PHOTOS AND CAN NOT DOWN LOAD TO YOUR SITE FOR SOME REASON CURRENTLY I CAN TRY LATER OR MAYBE IF YOU HAVE A EMAIL OR SOMETHING I CAN DO THAT TOO, LET ME KNOW. THIS HAPPENED NOVEMBER 11, 2017 THE CAR WAS BOUGHT IN THE USA KEPT IN THE USA BY USA CITIZENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046662November 16, 2017
SEAT BELTS
THE PASSENGER SEAT BELT WARNING CHIME IS INOPERABLE. ONLY THE DASHBOARD LIGHT OPERATES. THIS OCCURS WHEN THE VEHICLE IS MOVING WITH A PASSENGER ON BOARD WHO HAS NOT BUCKLED UP WITH THE SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046247November 15, 2017
AIR BAGS, STRUCTURE:BODY
I WAS IN A SERIOUS CAR ACCIDENT BACK IN DECEMBER 7, 2005 WITH MY 2004 HYUNDIA SANTE FE. THE CAR WAS TOTALED AND SCRAPPED THUS I DO NOT HAVE THE VIN NUMBER HANDY. I DO STILL HAVE THE PAPERWORK FROM THE HOSPITAL AND THE PERSONAL INJURY LAWYER. THE AIRBAGS DID NOT DEPLOY. I WAS THE ONLY PERSON IN THE VEHICLE. I WAS DRIVING HOME FROM WORK ON MY USUAL ROUTE ON EASTON AVENUE. I'M TOLD (REPORTS FROM WITNESSESS) A YOUNG GIRL CAME OUT OF A SIDE STREET AND HIT ME IN THE REAR DRIVERS SIDE WHICH IN TURN SPUN MY CAR INTO 2 OTHER VEHICHLES ON THE OPPOSITE SIDE OF THE ROAD I WAS TRAVELLING DOWN. AS STATED EARLIER I HAVE LITTLE RECALL SINCE THE IMPACT KNOCKED ME UNCONSCIOUS. I SUFFERED A BROKEN NOSE (SCAR STILL THERE) AND TORN LEFT SHOULDER- WHICH STILL BOTHER ME DAILY. I WAS HIT BLINDSIDE AND SPIN INTO 2 OTHER VEHICLES- KNOCKED UNCONSCIOUS. I STILL SUFFER NIGHTMARES RESULTING FROM THIS ACCIDENT AND AM CURRENTLY SEEING A COUNSELOR SPECILIZING IN TRAUMA AND PTSD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11046375November 15, 2017
EXTERIOR LIGHTING
DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045628November 13, 2017
UNKNOWN OR OTHER
DRIVING DOWN THE INTERSTATE, NO OTHER CARS IN FRONT OF ME, SUN ROOF EXPLODED. AS SAFETY GLASS, MILLIONS OF PIECES OF GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045337November 11, 2017
AIR BAGS
AIR BAG LIGHT ON DASHBOARD WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045379November 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ESC IS INTERMITTENTLY TURNING ITSELF OFF FOR NO APPARENT REASON WHEN I AM DRIVING. HAPPENS MOSTLY WHEN I FIRST START DRIVING AND AM AT A VERY LOW SPEED, BUT ALSO HAPPENS ON THE HIGHWAY AT HIGHER SPEEDS AT TIMES. ONLY WAY TO TURN IT BACK ON IS TO TURN OFF THE ENGINE AND RE-START. IS HAPPENING MORE FREQUENTLY OVER THE LAST WEEK (ALMOST A DAILY OCCURRENCE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045182November 10, 2017
FUEL/PROPULSION SYSTEM
LEAKY GAS TANK WAS REPLACED THIS SUMMER AND NOW I HAVE GAS FUMES AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045034November 9, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL GAGE ALWAYS CHANGES LEVELS. CONSTANTLY MAKING THE LOW GAS LIGHT TO TURN ON EVEN AFTER FILLING THE GAS TANK UP AT THE GAS STATION. ITS VERY DANGEROUS TO NOT KNOW WHERE YOU GAS LEVEL IS WHEN MANY USE THE SANTA FE AS THEIR FAMILY CAR TO TRANSPORT THEIR CHILDREN. ITS BEEN HAPPENING THE PAST WEEK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044183November 7, 2017
ENGINE
MILEAGE AROUND 82,000 MILES | ALWAYS HAD ROUTINE, ON TIME, MAINTENANCE | NO ENGINE LIGHT ON (OR ANY OTHERS) | ON A TRIP DRIVING DOWN THE HIGHWAY GOING AROUND 65MPH WITH CRUISE CONTROL SET (2 ADULTS AND 1 CHILD IN THE CAR, NOT TOWING ANYTHING), OUR SUV STARTED MAKING A STRANGE NOISE WHEN ACCELERATING, THEN PROGRESSED TO A CONSISTENT NOISE WHETHER ACCELERATING OR NOT. WE DECIDED WE NEEDED TO STOP IN THE NEXT TOWN (ABOUT 20 MILES AWAY) TO TAKE A LOOK, BUT BEFORE WE COULD REACH THE NEXT TOWN THE CAR WITHOUT WARNING SHUT DOWN, STARTED SMOKING, AND PIECES OF THE CAR FELL FROM BELOW THE CAR. MY HUSBAND RAISED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE, AND QUICKLY PUT IT OUT. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP AND JUST BY RAISING THE HOOD THE MECHANIC KNEW THE ENGINE EXPLODED, AND INFORMED US IT WOULD BE AROUND $6500 FOR A USED ENGINE. FROM THE TIME THE NOISE FIRST STARTED UNTIL THE ENGINE BLEW UP WE DROVE 12 MILES. WE HAVE TRIED CONTACTING HYUNDAI TO NOTIFY THEM OF THE ISSUE, AFTER WAITING ON HOLD FOR 30+MINUTES ALL THEY CAN SAY IS THERE IS NOTHING THEY CAN DO SINCE WE ARE OUT OF WARRANTY, WHEN WE ASK TO SPEAK TO A MANAGER ONE IS NEVER THERE AND THEY PROMISE THAT WILL HAVE THE MANAGER CALL US BACK, BUT WE HAVE NOT RECEIVED A PHONE CALL. AFTER RESEARCHING THIS ISSUE, IT SEEMS WE ARE NOT THE ONLY ONES HAVING ISSUES WITH THE ENGINE. MY HUSBAND USED TO SELL HYUNDAI'S AND KNOWS FOR A FACT THAT THE SANTA FE AND SONATA'S HAVE THE SAME ENGINE - THE 2011-12 SONATA ENGINE HAD A RECALL, WHY DIDN'T THE SANTA FE HAVE A RECALL? THE SANTA FE IS MY SECOND HYUNDAI TO OWN, I WILL NOT BUY ANOTHER DUE TO THE ISSUES WITH MY SANTA FE AND LACK OF CUSTOMER SERVICE. SIDE NOTE, WHY WOULD I SPEND $6500 ON ANOTHER ENGINE, WHEN THERE SEEMS TO BE AN EXPLODING PATTERN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11044317November 7, 2017
UNKNOWN OR OTHER
MY VEHICLE STARTED HANDLING FUNNY. SEEMED TO BE SLIPPING AND SLIDING AND DID NOT SEEM TO HAVE CONTROL OVER VEHICLE. THIS WAS VERY CONCERNING SEEING I WAS DRIVING 55 MILES AN HOUR AT 5:00 AM ON A COUNTRY ROAD. TOOK IT TO MY MECHANIC AND HE STATED THAT THE SUB FRAME THAT HOLDS THE ENGINE IN PLACE IS TOTALLY RUSTED AWAY AND WAS FALLING APART. THERE WAS A RECALL ON DIFFERENT HYUNDAI VEHICLES FOR THE SAME PROBLEM BUT, MY SANTA FE WAS NOT INCLUDED. I AM HAVING THE SAME ISSUE THAT OWNERS OF THE SONOTA WERE HAVING AND THEY HAD A RECALL. MY VEHICLE IS PARKED RIGHT NOW BECAUSE IT IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044005November 6, 2017
STEERING
STEERING LOCKS, DOESN'T RECENTER EXCEPT WITH MANUAL HUMAN FORCED CORRECTION AS THOUGH THE WHEELS WERE STUCK IN A RUT (THEY AREN'T). HAS HAPPENED MULTIPLE TIMES SINCE 2D YEAR OF VEHICLE OWNERSHIP. NOT CONSISTENT. PROBLEM DISSIPATED AFTER BATTERY FAILED AND WAS REPLACED IN 3RD YEAR. UNKNOWN IF THERE IS A CORRELATION. STEERING PROBLEM HAS RECENTLY RETURNED. ON INTERSTATE WHERE MANY MINOR COURSE CORRECTIONS ARE MADE TO STAY IN LANE, GETS VERY BURDENSOME AND WEARYING ON LONG TRIPS. SEEMS TO HAPPEN AT 15MPH AND UP. NOT NOTICEABLE AT SLOWER SPEEDS. WAS REPORTED TO AUTHORIZED HYUNDAI DEALER IN 2015. NO ACTION TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042710November 2, 2017
SEAT BELTS
PASSENGER SEATBELT HAS LOOP SEWN INTO STRAP. APPEARS TO BE COMPROMISED. DEALER COULD NOT SAY WHY THE LOOP WAS THERE. HYUNDAI MANUFACTURER WON'T GET BACK TO US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041331October 30, 2017
ENGINE
WHILE DRIVING ON I-95 ATTEMPTING TO PASS ANOTHER CAR, THERE WAS A SUDDEN LOSS OF POWER. BARELY MANAGED TO MANEUVER TO THE SIDE OF THE ROAD. CAR WOULD NOT TURN OVER. AFTER BEING TOWED TO THE DEALERSHIP, DEALER INFORMED US THE NEXT DAY THAT THE ENGINE WAS BLOWN AND WOULD NEED TO BE REPLACED. I KNOW THERE WAS A RECALL FOR THIS ISSUE BECAUSE WE HAD THE CAR AT THE DEALERSHIP ABOUT A WEEK PRIOR FOR THEM TO "CHECK" IT! THEREIN LIES MY COMPLAINT - I QUESTION WHETHER HYUNDAI'S PROCEDURES FOR THIS RECALL ARE ADEQUATE. ALTHOUGH THE REPLACEMENT OF THE ENGINE WILL PROBABLY BE COVERED BY WARRANTY/RECALL (WE HAVEN'T GOTTEN OFFICIAL CONFIRMATION YET), MY SAFETY WAS UNNECESSARILY JEOPARDIZED. NOT TO MENTION THE COST INVOLVED FOR TOWING AND REPLACEMENT CAR RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040888October 29, 2017
SERVICE BRAKES, POWER TRAIN
9/18/17 WHILE DRIVING ON HIGHWAY AT 65 MPH THE ABS LIGHT CAME ON AND THE VEHICLE WHILE TRYING TO ACCELERATE MOVED SLOW AS IF TO NOT WANT TO SHIFT. I GOT TO THE SIDE OF THE FREEWAY AND TURNED THE VEHICLE OFF AND WHEN I RE STARTED A FEW MINUETS LATER THE LIGHT WENT OUT AND VEHICLE OPERATED WITHOUT OUT PROBLEM. I MADE APPOINTMENT WITH DEALERSHIP FOR 9/26/17. THEY DID SOME RECALL ITEMS AND I MENTIONED THE PROBLEM AND WAS TOLD IF THE LIGHT IS OUT IT MAY NOT SHOW UP. THE FAILED TO NOT ON SERVICE ORDER THIS ISSUE. ON 10/24/17 WHILE DRIVING ON FREEWAY AND HAD TRAVELED ABOUT 50 MILES FROM HOME THE ABS LIGHT CAME ON AGAIN AND THIS TIME IT NOTIFIED ME ON THE RADIO SCREEN TO CONTACT BLUE LINK AS THERE WAS A POSSIBLE CONDITION WITH THE BRAKE SYSTEM. I CONTACTED BLUE LINK AND THEY MADE AN APPOINTMENT FOR 10/27/17 AT 8 AM AT THE DEALERSHIP. AFTER 6 HOURS WAITING ON HYUNDAI TECH SUPPORT TO GET BACK WITH THEM TO RUN DIAGNOSTICS. LAST 3 MONTHS VEHICLE MONTHLY REPORT ON VEHICLE SHOWS A PROBLEM WITH THE ABS SYSTEM. THEY CLAIM THEY ARE UNAWARE OF ANY ISSUES.10/24/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040944October 29, 2017
FUEL/PROPULSION SYSTEM
FUEL GAGE REPORTS INACCURATE READINGS CAUSES CHECK INGINE LIGHT TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040638October 27, 2017
ENGINE
ENGINE FAILURE ON INTERSTATE WHILE TRAVELLING 70 MPH. KNOCKING NOISE AND COMPLETE LOSS OF POWER. WOULD NOT RESTART. DEALERSHIP ADVISED THE MOTOR LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039771October 25, 2017
UNKNOWN OR OTHER
A PORTION OF THE SUNROOF INEXPLICABLY SHATTERED. THE VEHICLE WAS STATIONARY AND PARKED AT THE TIME, THOUGH THERE WAS NOTHING ABOVE, AROUND OR EVEN NEAR THE VEHICLE TO CAUSE THE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036067October 24, 2017
VISIBILITY/WIPER
OUR SUNROOF BURST WHILE DRIVING ON A CLEAR, SUNNY DAY. OUR SPEED WAS ABOUT 40MPH, THE SHADE ON THE INSIDE OF THE VEHICLE WAS CLOSED AS WAS THE SUNROOF. WE HEARD A LOUD "POP" AND WHEN WE SLID THE INTERIOR SHADE OPEN A SHOWER OF GLASS FELL INTO THE PASSENGER COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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