Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11015809August 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR HAS SERIOUS, DANGEROUS ACCELERATION PROBLEMS. IT'S MOST NOTICEABLE WHEN TURNING LEFT INTO ONCOMING TRAFFIC. CAR APPEARS TO LOSE ALL POWER WHEN ACCELERATING - HANGING FOR SECONDS WHILE NOTHING HAPPENS. ENGINE HITS REDLINE ALL THE TIME AND IT BARELY GAINS SPEED. CALLED DEALER AND WAS FIRST TOLD "DUAL CLUTCH WILL LEARN DRIVING STYLE." AFTER NOTING CAR HAS 2K MILES WAS THEN TOLD "THE DELAY IS A CHARACTERISTIC OF THAT CAR." THIS IS UNACCEPTABLE AND INCREDIBLY DANGEROUS. I'VE ALMOST BEEN T-BONED MULTIPLE TIMES BECAUSE OF THIS. GOOGLING LED ME TO MANY OTHER REPORTS OF THE SAME ISSUE. THIS VEHICLE NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015836August 16, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AT A SLOW SPEED AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT ALSO OCCURS WHEN VEHICLE IS AT A STOP THEN I STEP ON THE ACCELERATOR. IT IS A SAFETY ISSUE AS THE VEHICLE LAGS WHEN ATTEMPTING TO ENTER TRAFFIC OR THE VEHICLE COULD BE HIT FROM BEHIND WHEN ATTEMPTING TO ACCELERATE AND IT MOMENTARILY DOES NOT RESPOND. THIS OCCURS EACH TIME I DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015867August 16, 2017
ENGINE
MY 2017 SANTA FE SPORT ULTIMATE 2.0 TURBO HESITATES BADLY WHEN COMING OUT OF TURNS OR SLOWING... JUST SHORT OF COMING TO A STOP...AND THEN ATTEMPTING TO ACCELERATE. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. I THINK IT BORDERS ON DANGEROUS. IT HAPPENS ALL THE TIME, PRETTY MUCH IN THIS SCENARIO. THE DATE I LIST BELOW IS JUST THE EARLIEST DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015371August 15, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE ATTEMPTING TO LOCK THE VEHICLE'S DOORS, THE FRONT PASSENGER DOOR LOCK FAILED TO LOCK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015370August 15, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I WAS ON GROUND FLOOR OF A PARKING GARAGE AND ALREADY IN THE PARKING SPOT---I HAD MY BRAKE ON AND WAS ACTUALLY READY TO SHIFT THE VEHICLE INTO "PARK". THERE WAS A SUDDEN REVING OF THE ENGINE AND THE CAR BEGAN TO MOVE FORWARD AT A HIGH RATE OF SPEED THROUGH A STEEL LATTICE WORK BARRIER AND THROUGH A FLOWER BED INTO AN EXTREMELY WET SURFACE. I HIT THE BRAKE AS HARD AS POSSIBLE AND BELIEVE THAT THE BRAKE FINALLY HELD. THE LEFT FRONT TIRE BECAME MIRED DOWN IN APPROXIMATELY 12-14 INCHES OF MUD. I BELIEVE THE COMBINATION OF THE MUD AND THE BRAKE CAUSED THE VEHICLE TO ACTUALLY STOP. NO AIRBAGS DEPLOYED DURING THIS ACCIDENT. BOTH SIDES OF THE CAR WERE DAMAGED FROM THE FRONT FENDER TO THE REAR FENDER, INCLUDING 1 HEADLIGHT UNIT, AND THE OUTSIDE MIRROR ON THE DRIVER'S DOOR (I DO NOT KNOW FOR CERTAIN IF THE OTHER OUTSIDE MIRROR WAS DAMAGED). I LOOKED UP "SUDDEN UNINTENDED ACCELERATION" ONLINE AND IT IS LOOKING MORE AND MORE LIKE THE THROTTLE POSITION SENSOR (TPS) MAY HAVE BEEN THE CAUSE OF THIS ACCIDENT. I DO HAVE A POLICE REPORT AND PICTURES BUT CANNOT SCAN THEM AS I HAVE ON CAPABILITY TO DO SO. NO OTHER VEHICLE AND NO OTHER INDIVIDUALS WERE INVOLVED. WE HAD A WRECKING COMPANY COME TO PULL THE CAR OUT AND TAKE TO AN AUTO BODY SHOP FOR ESTIMATE AND POSSIBLE REPAIR. THE ESTIMATE THAT WAS GIVEN TO THE POLICE OFFICER FOR THE ACTUAL PROPERTY DAMAGES (STEEL LATTICE WORK REPLACEMENT AND LAWN REPAIR) WAS LISTED AS $5000. IT IS UNKNOWN AT THIS POINT WHETHER THERE WAS ANY DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE AS A RESULT OF GOING OVER THE LARGE CONCRETE BLOCK THAT WAS IN FRONT OF THE PARKING SPOT. I AM WAITING FOR THE ESTIMATE TO KNOW THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11014569August 11, 2017
ENGINE
I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR CUT OFF. AFTER COASTING TO A STOP, THE ENGINE WOULDN'T RESTART. TOWED IT TO THE HYUNDAI DEALERSHIP IN SPARTANBURG, SC. THEY CHARGED ME $110 FOR DIAGNOSTICS AFTER WHICH THEY TOLD ME IT WAS MY BATTERY. I WAS DRIVING HOME (NC) WHEN IT STARTED MAKING A HORRIBLE NOISE. I DROVE IT TO THE CLOSEST HYUNDAI DEALERSHIP WHERE THEY TOLD ME THE MOTOR WAS BLOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014194August 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT FLUID LEAKED INTO THE DRIVEWAY OF THE CONTACT'S HOME AND SMOKE EMITTED FROM THE VEHICLE. FUTHERMORE, WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WOODHOUSE HYUNDAI IN OMAHA, NEBRASKA (LOCATED AT 11540 WEST DODGE RD, 68154) WAS MADE AWARE OF THE FAILURE AND HAD PREVIOUSLY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER REQUESTED THAT THE VEHICLE BE BROUGHT BACK IN FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,700.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11014022August 9, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH ON A FOUR WAY LANE GOING NORTH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE IMPACT CAUSED THE CONTACT'S VEHICLE TO CROSS INTO THE SOUTH BOUND LANE WHERE IT CRASHED INTO ANOTHER VEHICLE FROM THE DRIVER SIDE FRONT END TO THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED NOSE THAT REQUIRED SURGERY, CUTS TO THE RIGHT AND LEFT HANDS, AND A BURNING SENSATION TO HIS FEET THAT HAS YET TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO ADDITIONAL INFORMATION WAS PROVIDED. THE FAILURE MILEAGE WAS 112,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11013824August 8, 2017
ENGINE
ENGINE SEIZED ON THE VEHICLE AFTER 32000 MILES. SERVICE DEPARTMENT CLAIMS THIS IS DUE TO POOR MAINTENANCE DESPITE ADEQUATE OIL CHANGES OCCUR DURING WITH THE MOST RECENT 1 DAY PRIOR TO VEHICLE BREAK DOWN. WE HAD DROVE THE VEHICLE LESS THAN 20 MILES FOLLOWING THE OIL CHANGE AND WAS LEAVING FOR A FAMILY VACATION AND WAS LESS THAN A MILE FROM OUR HOUSE WHEN IT BROOKE DOWN ON A CITY STREET WHEN THE BREAKDOWN OCCURRED. AFTER TOWING THE VEHICLE TO A LOCAL DEALERSHIP IT WAS FOUND TO HAVE A SEIZED ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013634August 8, 2017
STRUCTURE:BODY
I RECEIVED RECALL FOR SECONDARY HOOD LATCH WHICH CAN CAUSE HOOD TO REMAIN OPEN AND OBSCURE DRIVER VISION. I SCHEDULED APPOINTMENT WITH RICK CASE HYUNDAI. WHEN I GOT THERE, I WAS TOLD PART WAS NOT IN STOCK AND THEY COULD NOT RESCHEDULE BECAUSE THEY WEREN'T SURE WHEN THEY COULD GET PART. I CALLED POTAMKIN HYUNDAI AND HAD TO LEAVE A MESSAGE BECAUSE THEY DID NOT ANSWER THEIR SERVICE PHONE. I AM FILING COMPLAINT IN CASE SOMETHING HAPPENS, HYUNDAI CAN BE HELD LIABLE FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013733August 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013799August 8, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ESC OFF LIGHT COMES ON THEN VEHICLE SLOWS DOWN TO 20 MPH AND WILL NOT SPEED UP. MUST PARK TURN ENGINE OFF TO GET TO GO AGAIN. NO LONGER WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013495August 7, 2017
STRUCTURE:BODY, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
I RECEIVED A RECALL FROM YOU REGARDING THE SECONDARY LATCH ON THE HOOD RELEASE. I CALLED THE DEALER TO ARRANGE CORRECTION. DEALER REP SAID THAT PARTS ON BACK ORDER AND I COULD BE PUT ON WAITING LIST. I CALLED HYUNDAI FINANCE AS THE VEHICLE IS LEASED AND SAID CAN YOU DO ANYTHING? THEY SAID TO TAKE VEHICLE TO DEALER AND HAVE LATCH INSPECTED. I CALLED DEALER BACK AND ASKED FOR AN APPOINTMENT. TODAY IS AUGUST 7, THEY SET AN APPOINTMENT FOR SEPTEMBER 5. I SAID AN INSPECTION REQUIRING 5 MINUTES TAKES A MONTH? PAPERWORK, REP SAID. MY COMPLAINT IS THAT YOU ISSUED AN IMPORTANT SAFETY RECALL AND MF. HAS NO PARTS? IS SEALER STALLING? DEALER NAME IS JOHNSON HYUNDAI IN CARY, NORTH CAROLINA. DON'T SEND RECALLS IF THE COMPANY WON'T CO-OPERATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012800August 4, 2017
SUSPENSION
WHILE DRIVING SLOWLY, I HEARD A CLUNK FROM THE REAR, AND HEARD TIRE SCRUBBING NOISE WHILE NOTICING STEERING WHEEL COCKED 90 DEGREES IN ORDER TO KEEP VEHICLE STRAIGHT. RETURNED VEHICLE SLOWLY TO HOUSE DRIVEWAY ABOUT 1/4 MILE AWAY. NOTICED RIGHT REAT TRAILING ARM CRACKED AND DEFORMED. VEHICLE HAD BEEN SERVICED 4 YEARS EARLIER FOR RECALL # 09V123000 (TRAILING ARM CORROSION PROBLEM.) HYUNDAI AND LOCAL DEALER CLAIMED THAT RECALL WAS COMPLETE AND I WOULD HAVE TO PAY FOR THE REPAIR. OBVIOUSLY, THEIR RECALL FIX (DRILLING HOLES IN THE STAMPING TO LET WATER OUT) WAS INSUFFICIENT TO FIX A POTENTIALLY DANGEROUS DEFECT. I HAD JUST SUNK $1800 DOLLARS IN THIS VEHICLE TO FIX OTHER PROBLEMS. AGAIN, HYUNDAI CLAIMED NO RESPONSIBILITY TO FIX. I CALLED NHTSA AND HAVE FILE FCC COMPLAINT #87016133 AT THEIR RECOMMENDATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012825August 4, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL VIBRATED AND MADE AN ABNORMAL SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE STOPPING DISTANCE WAS EXTENDED AND NEARLY STRUCK ANOTHER VEHICLE. THE CONTACT SEARCHED ONLINE FOR RECALLS AND FOUND NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES). THE VEHICLE WAS NOT INCLUDED IN THE RECALL NOTIFICATION. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR HIS VIN AND RECOMMENDED THAT THE CONTACT CALL HIS LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (SCHIMMER FORD LINCOLN HYUNDAI OF PERU, 911 SHOOTING PARK RD, PERU, IL, 61354, 815-224-4500) AND WAS INFORMED THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE DEALER ALSO STATED THAT UNLESS THE MANUFACTURER WAS GOING TO REIMBURSE THEIR SERVICES, NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012631August 3, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO OPERATE AND THE INSTRUMENT CLUSTER SENSOR INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INTERSTATE HYNUDAI, LOCATED AT 609 CONSTITUTION DR WEST MONROE, LA 71292) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,654.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012674August 3, 2017
ENGINE
ENGINE STARTED MAKING A POPPING SOUND CLOW TO FAST CONTINGENT ON THROTTLE. ENGINE THREW A ROD. NEEDS NEW ENGINE AT 77,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012465August 3, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY ENGINE LIGHT IS STILL ON AFTER REPLACING THE FUEL SENSOR 2 TIMES AND FUEL PUMP I DO NOT EVEN KNOW HOW MUCH GAS IS IN MY CAR BECAUSE THE GAUGE IS NOT CORRECT. NO MATTER WHAT THEY DO THE ENGINE LIGHT REMAINS ON IT FAILED THE E CHECK ?????? THERE HAS BEEN THOUSANDS OF PEOPLE WITH THIS SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011919August 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THE SENSORS THAT READ THE GAS WENT OUT ABOUT 5 YEARS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012001August 1, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. AFTER TAKING THE VEHICLE TO THE ISLAND HYUNDAI DEALER TO BE REPAIRED PER AN UNKNOWN RECALL, THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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