Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11322298April 26, 2020
ENGINE
BAD HESITATION PROBLEM MANY TIMES AS FOUR TIMES A DAY WHEN YOU STEP ON THE GAS THERE'S NOTHING SOMETIMES LUNGING FORWARD ALMOST GETTING HIT BY ON COMING CAR BEEN THIS WAY SINCE I PURCHASED IN 2018 HAD IN THE SHOP TWICE CANT FIND ANYTHING BECAUSE NO CODES SHAME MECHANIC CAN'T DO ANYTHING UNLESS THERE ARE CODES. VERY DANGEROUS LITERALLY 1000 OF COMPLAINS ON THE INTERNET SINCE 2016 SINCE SUV WAS MANUFACTURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321719April 20, 2020
ENGINE
I HAD THIS ISSUE SINCE I GOT THE CAR, ONLY THE ISSUE HAS OCCURED PROGRESSED MORE AS MONTHS WENT BY. NOW AT 21,000 MILES, ENGINE MAKES A RATTLE SOUND FOR 2-3 SECONDS DURING COLD STARTUP AND THEN GOES AWAY. ONLY HAPPENS WHEN ENGINE IS IN A COMPLETE COLD-STATE (EARLY MORNING) OR NOT DRIVEN FOR A FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321200April 15, 2020
ENGINE
THE ENGINE WENT OUT AT 50,000 MILES AND WAS REPLACED AND THEN WENT OUT AGAIN AT 105,000 MILES. SAME ISSUE. HAVE CONTACTED HYUNDAI AND THEY WILL NOT DO ANYTHING TO HELP ME. ENGINE STALLED ON FREEWAY FIRST TIME AND ALMOST CAUSED A COLLISION, 2ND TIME ON FREEWAY STALLED AT FREEWAY SPEED AND ALMOST CAUSED ANOTHER COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320404April 7, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE HAD ISSUES WITH THIS VEHICLE SINCE VERY SHORTLY AFTER PURCHASE IN JUNE 2019. I HAVE BEEN WITHOUT MY VEHICLE THREE TIMES DUE TO SERVICE/WARRANTY RELATED ISSUES - TWICE IN A RENTAL, AND NOW THE THIRD TIME I AM USING A FRIEND'S VEHICLE. MY COMPLAINTS BEGAN WITH A "HARD START" AND A DELAYED TURNOVER OF THE ENGINE. THE VEHICLE BEHAVES AS THOUGH IT WANTS TO STALL OUT. HYUNDAI TOLD ME FOR MONTHS THAT THEY COULDN'T RECREATE THE PROBLEM TO FIX IT EVEN THOUGH IT HAPPENED 2-3 TIMES MINIMUM PER WEEK. THEN THE OTHER THINGS STARTED GOING WRONG...HERE IS A SHORT LIST FOR YOU OVER MULTIPLE VISITS AND PHONE CALLS TO THE DEALERSHIP: -HARD START - VEHICLE JERKS FORWARD UPON ENGINE START -DELAYED TURNOVER - FEELS LIKE IT IS GOING TO STALL -VEHICLE ENGINE TICKING UPON START -MOST RECENTLY, VEHICLE ENGINE LOUDLY KNOCKING UPON START -VEHICLE AUTO COLLISION SENSORS MALFUNCTIONED AND ALMOST CAUSED AN ACCIDENT ON A BUSY 4 LANE HIGHWAY BY CAUSING MY BRAKES TO SLAM TO AN ALMOST STOP BECAUSE THE CAR IN A LANE NEXT TO ME WAS TURNING (I WAS GOING 60MPH AT THE TIME WITH NO RISK OF COLLISION). -APPLE CAR PLAY MALFUNCTIONS - SOUNDS LIKE WIRES ARE CROSSED (USING APPLE CHARGER AND GENERIC CHARGER) -REAR VIEW CAMERA STAYS ON FOR 10-15 MINUTES AT A TIME TO THE POINT THAT I HAVE TO TURN OFF AND RESTART THE VEHICLE -WHILE GOING 25-40 MPH, AT TIMES, THE VEHICLE WILL CREATE A NOTICEABLE FRONT END JERKING MOTION -WHILE THE FLIGHT RECORDER WAS IN ME VEHICLE, IT WENT OFF ON AN EMERGENCY ALARM FOR OVER 3 HOURS AND HYUNDAI'S SERVICE TEAM COULDN'T DETERMINE A PROBLEM -THE GAS CAP DOOR WILL NOT OPEN OR CLOSE PROPERLY -VEHICLE, ON 5 OCCASSIONS, WOULD NOT RESPOND TO DEPRESSION OF GAS PEDAL THERE ARE OTHER SMALLER ISSUES THAT I HAVE EXPRESSED MY CONCERN OVER, AND I NO LONGER FEEL SAFE IN THIS VEHICLE WITH MY TWO SMALL CHILDREN HAVE NOW BEEN WITHOUT VEHICLE FOR 30+ CUMULATIVE DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320353April 6, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON MARCH 4, 2020, HEADING HOME AT NIGHT ON A CURVY MOUNTAIN ROAD MY CAR (2006 HYUNDAI SANTA FE) SUDDENLY JERKED, STARTED TO ACCELERATE TO OVER 80 MILES HOUR. AT THE SAME TIME HALF OF THE PANEL LIGHT BEHIND PART OF THE RPM'S AND HALF BEHIND THE MPH WENT OUT; THE REST OF THE PANEL WAS STILL LIT UP; I WAS HEADING DOWN THE CURVY ROAD ACCELERATING HEADING QUICKLY TOWARDS AN 18 WHEELER WHEN I TRIED TO BRAKE, MY BRAKE PEDAL WOULD NOT MOVE AND MY CAR KEPT ACCELERATING (I WAS NOT STEPPING ON THE GAS PEDAL). I QUICKLY DROPPED MY CAR INTO LOW GEAR AND MANEUVERED AROUND THE 18-WHEELER AND TRYING THE BRAKES, THE EMERGENCY BRAKES, AND AS QUICKLY AS IT STARTED UP, IT STOPPED, AND MY CAR STARTED TO DRIVE NORMAL (EXCEPT THE PANEL LIGHTS). ON MY WAY HOME (MARCH 5TH), IT HAPPENED AGAIN WHILE DRIVING DOWN THE CURVY MOUNTAIN ROAD AT NIGHT! AS I BEGIN DESCENDING THE CURVY ROAD (DRIVING 40MPH IN THE RIGHT LANE), MY CAR SUDDENLY BEGAN ACCELERATING AGAIN UP TO 90MPH! THERE WERE NOT AS MANY PEOPLE ON THE ROAD, SO I WAS ABLE TO MANEUVER IT BY DROPPING DOWN INTO LOW GEAR AND AS I BEGAN ASCENDING THE MOUNTAIN ROAD, THE UNINTENDED ACCELERATION STOPPED, AND THE CAR DROVE NORMAL. EACH INCIDENT LASTED ABOUT 5 MINUTES. ON MARCH 6, 2020, I TOOK MY CAR TO THE MECHANIC AND RAN A DIAGNOSTIC AND DID NOT FIND A CAUSE. HE TOLD ME TO CALL THE HYUNDAI DEALERSHIP TO SEE IF THERE WERE ANY RECALLS. THE DEALERSHIP INFORMED ME TO CONTACT HYUNDAI HEADQUARTERS, WHICH I DID. I REPORTED MY ISSUE AND MADE A CLAIM ON MARCH 6, 2020. I WAS TOLD TO TAKE MY CAR TO CAPITAL HYUNDAI DEALERSHIP AND HYUNDAI HEADQUARTERS WOULD SEND A FORENSIC ENGINEER OUT TO INVESTIGATE THE ISSUE. THEY TOLD ME TO NOT DRIVE MY CAR AND HAVE IT TOWED. I RECEIVED A CALL FROM HYUNDAI HEADQUARTERS INFORMING ME THE DEALERSHIP RAN A DIAGNOSTIC ON MY CAR AND DID NOT FIND ANYTHING WRONG AND COULD NOT DUPLICATE THE UNINTENDED ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320011April 2, 2020
AIR BAGS, STRUCTURE:BODY, EXTERIOR LIGHTING
DRIVING A RENTAL CAR AT 4:30 A.M. ON COUNTRY ROAD ATTEMPTING TO CATCH OUR FLIGHT BACK HOME. AFTER DRIVING APPROX. 20 MINUTES, HEADLIGHTS WENT OUT AND DASHBOARD LIGHTS. WE HAD NO VISIBILITY, ATTEMPTED TO STOP VEHICLE, LEFT PAVEMENT AND STRUCK A TREE. DURING OUR WEEK RENTAL OF THIS VEHICLE WE DID HAVE ISSUES WITH SUV LOSING POWER WHEN CLIMBING A HILL, BUT NOT A STEEP ONE AT ALL. SUV WOULD DROP AT LEAST 10 MPH WHEN DOING SO. NOT SURE IF THESE TWO ISSUES ARE RELATED AT ALL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11319833March 31, 2020
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE STOPS RUNNING IN THE ROAD WITHOUT WARNING AND IS UNABLE BE RESTARTED. ATTEMPTS TO CHARGE THE BATTERY FAIL. WHEN TAKEN TO BE EVALUATED BY THE BRAND DEALERSHIP, THEY ONLY CHANGE THE BATTERY AND SAY THAT IT HAS BEEN FIXED. WITHIN 3-4 WEEKS, IT WILL SHUT DOWN IN THE ROAD AGAIN. THIS HAS OCCURRED FOUR TIMES, AND EACH TIME, I TAKE TO BE SERVICED AND THEY ARE UNABLE TO REPRODUCE THE FAILING ISSUE. I HAVE REACHED OUT TO CORPORATE, AND HAVE QUICKLY DISMISSED MY CASE. THERE WAS A CLASS ACTION LAWSUIT IN 2016 CONCERNING THE EXACT ISSUES I AM EXPERIENCING WITH THE VEHICLE. I WOULD THINK WITH THIS TYPE OF DOCUMENTED LIABILITY, THERE WOULD HAVE BEEN A RECALL ON THE VEHICLES OR A WARNING NOTICE DEALERSHIPS WERE REQUIRED TO PRESENT WITH THE SALE. I DO NOT FEEL COMFORTABLE TRADING THE CAR IN AS THE ISSUE WILL BE TRANSFERRED TO ANOTHER CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319845March 31, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THEY WOULD HEAR A KNOCKING COMING FROM THE ENGINE OF THE VEHICLE AND THE CHECK 20V1442TH SMOKE BENG SEEN DUE TO A FUEL INJECTOR FAILURE. THE CONTACT STATED THAT EXCESSIVE SMOKE WOULD COME OUT FROM THE EXHAUST OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND FUEL INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURES CONTINUED. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP (HUNTINGTON BEACH HYUNDAI ADDRESS: 16751 BEACH BLVD, HUNTINGTON BEACH, CA 92647 PHONE: (714) 594-5604) WHO DIAGNOSED THE VEHICLE WITH THE DIAGNOSTIC CODE FAILURE: P0299, WHICH, STATES THAT THE VEHICLE'S UNDER BOOST TURBOCHARGER HAD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11319778March 30, 2020
ENGINE
WAS DRIVING 65 MPH HEADING SOUTH TO KEY LARGO. THE CAR STARTED VIBRATING AND KNOCKING. THE CAR BEGAN TO LABOR, I WAS ABLE TO PULL IT OFF THE ROAD BEFORE IT QUIT COMPLETELY. THE MOTOR DIED AND WOULDN'T TURN OVER. THE BATTERY APPEARED FINE AS RADIO, LIGHTS ETC., WERE STILL WORKING. THERE WAS NO INDICATION THAT THE CAR OVERHEATED. I POPPED THE, HOOD, CHECKED MY FLUIDS WHICH ALL SEEMED TO BE FINE. I DID NOTE SOME OIL ON THE GROUND AND IT APPEARED TO HAVE A DRIP FROM ABOVE. I TOWED THE CAR TO MY MECHANIC. AFTER LOOKING IT OVER, HE TOLD ME TO TOW IT TO THE DEALER. I'M AT JUST OVER 119,000 MILES; HE FELT THIS MAY BE COVERED. UPON INITIAL DIAGNOSIS, THE DEALER DETERMINED THAT I HAVE A HOLE IN MY ENGINE BLOCK AND IT LOOKS LIKE THE ROD SHOT OUT OF THE BLOCK. THE MANUFACTURER SAID THEY ARE WILLING TO PICK UP 60% OF THE REPAIR WHICH WOULD LEAVE ME WITH A REPAIR BILL OVER THE VALUE OF THE VEHICLE. MY INSURANCE COMPANY DID AN INVESTIGATION, TODAY, AND DETERMINED THAT THE DAMAGE WAS MECHANICAL AND NOTED THE CRANKSHAFT WAS BROKEN. MECHANICAL FAILURE IS NOT COVERED BY MY INSURANCE. THE 2012 SANTA FE WITH THE THETA II ENGINES SHOULD HAVE BEEN INCLUDED IN THE THETA II RECALL REGARDLESS OF WHERE IT WAS MANUFACTURED. I FEEL FOR THE HYUNDAI AND KIA OWNERS WHO CONTINUE TO SUFFER THROUGH THESE CONTINUED ENGINE PROBLEMS MAKING THE CAR WORTHLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319287March 25, 2020
STEERING
STARTED OUT WITH THE STEERING WHEEL HAVING A LOT OF PLAY AND SMALL CLICKING NOISES WITH SHARP TURNS, THIS HAS GOTTEN PROGRESSIVELY WORSE. IF I GO OVER A SPEED BUMP OR EVEN SLIGHTLY ADJUST THE WHEEL IN STREET TRAFFIC THERE IS A CLICKING SOUND IN THE STEERING COLUMN. ON A SMALL HIGHWAY WHEN I ACCELERATE TO 65MPH THE STEERING WHEEL SHAKES AND JERKS BACK AND FORTH TO THE POINT OF NEARLY LOSING CONTROL AND THERE IS A CONSTANT CLICKING NOISE.I TOOK THE VEHICLE IN TO BE SERVICED AND WAS TOLD THE PROBLEM IS A PLASTIC COUPLER WITHIN THE STEERING COLUMN. I WAS TOLD THIS IS A WIDELY KNOWN ISSUE AND IT SHOULD BE RECALLED. I DID MY OWN RESEARCH ON LINE AND I AM VERY UNSETTLED WITH WHAT I READ. SEVERAL PEOPLE HAVE COMPLAINED OF THIS ISSUE YET NOTHING HAS BEEN DONE. THIS IS VERY DANGEROUS AND A VERY EXPENSIVE REPAIR THAT CAN ONLY BE DONE AT THE HYUNDAI DEALERSHIP. THIS NEEDS TO BE ADDRESSED AND A RECALL ISSUED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318778March 20, 2020
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *BF CONSUMER STATED ENGINE WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318655March 19, 2020
ENGINE
I WAS DRIVING ON HIGHWAY WHEN SUDDENLY, THE ENGINE TURNED OFF WITHOUT ANY WARNING (0 RPM ON DASH). I PULLED THE CAR OVER TO THE RIGHT SHOULDER OF HIGHWAY AND ATTEMPTED TO RESTART THE CAR MULTIPLE TIMES, BUT THE ENGINE/CAR WOULD NOT RESTART. I REMEMBER SMELLING A BURNING SMELL THE NIGHT BEFORE THIS INCIDENT. ALSO, SMELLED THE SAME BURNING SMELL FROM THE ENGINE COMPARTMENT ON THE DAY OF THE INCIDENT AFTER THE ENGINE UNEXPECTEDLY TURNED OFF. THERE WAS NO ENGINE LIGHT ON OR ANYTHING PRIOR TO THIS EVENT. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION HYUNDAI!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318304March 16, 2020
ENGINE
TL* THE CONTACT OWNED A 2020 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CONTACT STATED WHILE STOPPING THE VEHICLE IT SUDDENLY STALLED. THE CONTACT STATED VARIOUS WARNING ALERTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER PUGI HYUNDAI (1866 OGDEN AVE. DOWNERS GROVE, IL.) WHO DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS RECHARGED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE ALTERNATOR AND BATTERY WAS REPLACED. LATER, AFTER DRIVING AND PARKING THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN AS THEY BELIEVE THE FIRE WAS STARTED IN THE ENGINE COMPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11318012March 14, 2020
ENGINE
PREMATURE ROD BEARING FAILURE. MY ROD BEARING FAILED AT 93K MILES. I HAD CORRECT OIL LEVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318025March 14, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WENT OF FIRE ON HIGHWAY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11317944March 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
FOR THE PAST 12-14 MOS I'VE HAD TO ADD ADDITIONAL 1-4 QUARTS OF OIL AFTER VERIFYING LOW OIL ON DIP STICK IN BETWEEN REGULARLY SCHEDULED OIL CHANGES AT FIRESTONE. THEY NOTED DEC 2019 INTERNAL OIL LEAKAGE. OIL LIGHT NEVER CAME ON. MOST RECENTLY FEB 14, 2020 CHECK ENGINE LIGHT CAME ON CHECKED DIP STICK TWICE IT ONLY HAD OIL ON TIP, ADDED 2 QUARTS OIL, LIGHT WENT OFF. CHECK ENG LIGHT CAME ON FEW DAYS LATER, REPEATED DIP STICK CHECK =ADDED 3 MORE QUARTS OIL FEW DAYS LATER. REPEATED SEVERAL XS THROUGHOUT FEB 2020. PAID 3 SEPARATE MECHANICS ALL STATED INTERNAL OIL LEAK. 1 MECHANIC STATED HAD SEVERAL CUSTOMERS WITH SAME COMPLAINT. HE INFORMED ME CHECK WITH DEALER FOR 1 RECALL OR 2 EXTENDED WARRANTY & DUE TO OIL CONSUMPTION PROBLEM. HE ESTIMATED APPROX $5K + TO REBUILD ENGINE, PISTON RINGS ISSUE. I CALLED DEALER ASKED COST FOR THEM TO CHECK WAS QUOTED MINI $139 TO START. WHEN THEY EMAILED APPOINTMENT CONFIRMATION, I CONFIRMED APPMT MAR 14, 2020 & ASKED 1. IF A RECALL EXISTED 2. IF EXTENDED WARRANTED COVERED IT. WHEN I GOT THERE TODAY I ASKED SAME 2 QUESTIONS & WAS TOLD TO PAY $42 FOR OIL CHANGE #1 TODAY & BRING CAR EVERY 1000 MILES 3 MORE TIMES FREE OF CHARGE SO THEY CAN TRACK INTERNAL OIL LEAK. WAS TOLD EXTENDED WARRANTY ONLY WENT TO 120,000, MY CAR'S @ 125,600. I ASKED WHY I WASNT INFORMED OF THIS EXTENDED WARRANTY AS I RECEIVED LETTER LAST YEAR WHEN I BROUGHT CAR IN FOR COURTESY SOFTWARE UPDATE & 2018 ANOTHER COURTESY CHECK, THEY COULDNT EXPLAIN. I FEEL IF I DIDNT USE BUZZ WORDS 4TH MECHANIC TOLD ME I WOULD HAVE BEEN CHARGED MORE $. A MECHANIC 3 DAYS AGO SAID I NEEDED EXHAUST MANIFOLD CATALYTIC CONVTR $1244 & NEW SPARK PLUGS & COILS $703. INFOMED THIS MECHANIC I PD $600 APPROX 6 MOS AGO FOR SPARK PLUGS DUE TO HESITATION IN ACCELERATION & JERKY & SPUTTERY MOTION. I FEEL LIKE HYUNDAI IS AWARE OF THIS PROBLEM & I READ SIMILAR ISSUES RESULTING IN FIRES. I'M STILL PAYIN ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317237March 10, 2020
POWER TRAIN, UNKNOWN OR OTHER
THERE'S A REALL ON THIS VEHICLE THAT I JUST PURCHASED THE DESCRIPTION SAYS: FRONT COIL SPRING PROTECTOR INSTALLATION HOW CAN THIS ISSUE BE RESOLVED? THIS ISSUE SHOULD BEEN TAKING CARE OF AND REPORTED TO YOU GUYS BUT OBVIOUSLY IT HASN'T. SO I NEED TO KNOW IS IT STILL AVAILABLE TO BE FREE OF CHARGE OR DO I HAVE TO COME OUT OF POCKET TO GET THIS REPAIRED? OR CAN I STILL GO TO A HYANDAI DEALER FOR FREE REPAIRS? I'M NOT SURE OF THE NOTIFICATION DATE. SO IN THE BOX BELOW I'LL PUT THIS YEAR AND DATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317301March 10, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317351March 10, 2020
STEERING
STEERING WHEEL HAS TOO MUCH PLAY AND CLICKS WHEN MOVED IN EITHER DIRECTION. THIS HAPPENS WHEN FIRST TURNED. NOT A CONSTANT CLICKING SOUND, BUT RATHER A MECHANICAL CLICK INSIDE THE STEERING COLUMN. PER RESEARCH, THIS IS APPARENTLY DUE TO A WELL-DOCUMENTED FAILURE OF A RUBBER OR PLASTIC COUPLER INSIDE THE ELECTRIC STEERING MODULE. DANGEROUS, AND A COSTLY REPAIR. THIS HAPPENS NO MATTER STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316877March 8, 2020
SUSPENSION
THIS SANTA FE HAS A REAR RIGHT TRAILING ARM THAT HAS COMPLETELY RUSTED AND HAS ALSO DISINTEGRATED THE WHEEL BEARING ASSEMBLY, WHEEL HUB, EMERGENCY BRAKE CABLE AND SPRING. I CHECKED THE WEBSITE FOR A RECALL ON THIS VEHICLE, THERE IS A RECALL FOR THE REAR TRAILING ARMS, BUT THIS VIN NUMBER WAS NOT PART OF THE RECALL. THIS VEHICLE HAS BEEN REGISTERED IN THE NORTHEAST "SALT BELT" AND SHOULD HAVE BEEN INCLUDED IN THE RECALL. BECAUSE OF THIS OVERSIGHT BY NOT INCLUDING THIS VIN ON THE RECALL IT HAS CAUSED MASSIVE CORROSION ON ALL ATTACHED PARTS. THE RIGHT REAR SIDE HAS BEEN MORE AFFECTED THAN THE REAR LEFT SIDE. I WOULD GREATLY APPRECIATE ANY ASSISTANCE YOU COULD PROVIDE ME IN PROVIDING A REMEDY FOR THIS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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