Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11374197November 11, 2020
ENGINE
THE CAR HAS ALWAYS RAN THROUGH OIL SINCE IT WAS FIRST PURCHASED, BUT RECENTLY THE CAR DEVELOPED A MAJOR OIL LEAK. IT IS ONLY 4 YEARS OLD WITH REGULAR MAINTENANCE. CHECKED SEALS OF OIL FILTER AND EVERYTHING CHECKED OUT OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373942November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. RICK CASE HYUNDAI LOCATED AT 19991 VILLAVIEW RD, CLEVELAND, OH 44119 AND MANUFACTURER WERE CONTACTED, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT THE CONSUMER STATED MANUFACTURER EXPECTS CONSUMER TO PAY FOR THE RENTAL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374022November 10, 2020
POWER TRAIN, SUSPENSION, WHEELS
MY 2002 HYUNDAI SANTA FE IS SHARPLY JERKING TO THE RIGHT ITS ALMOST IMPOSSIBLE TO STOP IT SOUNDS AS IF THE CAR IF GOING TO FALL INTO PEICES IM A DISABLED MOM WITH ONE ONE THE WAY I CAN'T DRIVE FOR FEAR IM GOING TO LOSE THE WHEEL AND CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374023November 10, 2020
SUSPENSION, WHEELS, UNKNOWN OR OTHER
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374039November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GREENWAY HYUNDAI OF ATHENS (4160 ATLANTA HWY, ATHENS, GA 30606, (706) 612-9500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373894November 9, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2017 HYUNDAI SANTA FE SPORT 2.0T TO ENTER THE FREEWAY, THE CAR WOULD NOT ACCELERATE NORMALLY. IT STARTED TO SHAKE AND FELT LIKE THE ENGINE WAS "MISFIRING" AFTER SEVERAL MINUTES, I WAS ABLE TO GET UP TO 60MPH. I TRIED TAKING MY FOOT OFF OF THE ACCELERATOR AND PRESSING IT AGAIN BUT IT WOULD ONLY LOSE SPEED AND THEN I'D HAVE TO WORK MY WAY UP TO 60 MPH. I WAS TRAVELLING STRAIGHT AND ON A FLAT ROAD. ENGINE LIGHT WOULD COME ON WHEN FOOT WAS ON ACCELERATOR, THEN IT WENT OFF. ONCE I WAS OFF THE FREEWAY AND TRIED TO MAKE A RIGHT TURN FROM A STOP, CAR WOULDN'T ACCELERATE GOING UP THE INCLINE AND THE CAR BEHIND ME ALMOST HIT MY TAIL END. FINALLY,I TURNED LEFT TO GO UP THE HILL TOWARD MY HOUSE, I COULD ONLY GET UP TO 15 MPH BUT RPMS WERE BETWEEN 3500-4000. LUCKILY THERE WAS NO TRAFFIC BEHIND ME BUT I WAS AFRAID I WASN'T GOING TO MAKE IT UP THE STREET OR THAT SOME CAR WOULD COME UP BEHIND ME AND MY CAR WOULD STOP. IN ORDER FOR A CAR TO BE SAFE IT NEEDS TO BE RELIABLE IN ACCELERATION AS MUCH AS BRAKING AND STEERING! I HAVE AN APPOINTMENT AT THE DEALERSHIP DAY AFTER TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373484November 6, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL ON THE INSIDE OF THE GARAGE, WHEN SHE HEARD AN ABNORMAL NOISE AND SHE STARTED TO SMELL SMOKE ODOR. THE CONTACT STATED HER DAUGHTER NOTICED FIRE UNDER THE VEHICLE. THE CONTACT STATED SHE SAW AN UNKNOWN LEAK DRIPPING UNDER THE VEHICLE AND WAS EXPANDING THE FIRE. THE CONTACT STATED PART OF HER HOUSE ALSO CAUGHT FIRE. THE FIRE DEPART WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION, BUT DID FEEL SHORTNESS OF BREATH DUE TO THE SMOKE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS ATTEMPTED TO BE CONTACTED BUT HAD NOT BEEN ABLE TO SPEAK TO ANYONE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11373116November 5, 2020
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372984November 4, 2020
ENGINE
CAR COMPLETELY DIED WHILE DRIVING DOWN THE ROAD. COULDN'T ACCELERATE, SERIOUSLY BAD SMELL, AND VIOLENT SHAKING COMPLETELY OUT OF THE BLUE AT 68,000 MILES. DEALERSHIP SAYS ENGINE NEEDS REPLACED AND WILL COST US $7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372848November 3, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE FRONT AXLE AND FRONT DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE LOWER CONTROL ARM AND THE FRONT AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372873November 3, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
IT'S THE ABS BRAKE SYSTEM THAT IS LEAKING FLUID AND COULD POSSIBLY LEAK ON AN ELECTRICAL BOX CAUSING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372699November 2, 2020
STEERING
STEERING WHEEL LEFT SIDE DETERIORATING. HOLE ALREADY. CONCERNED IT MAY COME APART CAUSING AN ACCIDENT. I REPORTED TO BROWNS HYUNDAI WHERE I HAVE HAS SERVICE FOR 10 YEARS. MY EXTENDED WARRANTY WAS 10 YEARS AND 100,000 MILES. UNDER 10 YEARS BUT OVER MILEAGE. OTHERS SEEM TO HAVE EXPERIENCED :HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/OFFICIAL-STEERING-WHEEL-PEELING-THREAD.146456/; HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/STEERING-WHEEL-PEELING-AND-ITS-NOT-LEATHER.228945/. DEALER TRIED TO GET HYUNDAI TO ALLOW A GOODWILL ASSISTANCE BUT THEY REFUSED. CONCERNED THIS STEERING WHEEL WILL COME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372452October 30, 2020
STEERING
WAS DRIVING ABOUT 30-35 MPH ON CURVY BACK ROAD WHEN SUDDENLY THE STEERING WHEEL COMPLETELY LOCKED UP. I SLAMMED ON THE BRAKES AND THE CAR WENT INTO THE ONCOMING LANE. LUCKILY THERE WAS NO TRAFFIC OR IT WOULD HAVE BEEN A HEAD ON COLLISION. AFTERWARDS THE STEERING WHEEL EXHIBITED A POPPING/THUD NOISE WHEN TURNING THE WHEEL. THE DEALERSHIP REPLACED THE STEERING COLUMN ASSEMBLY. DIDN'T FIX THE ISSUE. THAT TOOK ALMOST A MONTH. THEN THEY REPLACED THE RACK AND THE INTERMEDIATE SHAFT. THAT STILL DIDN'T FIX THE SOUND. NOW THEY ARE REPLACING A CLOCK SPRING. THEY HAVE NO IDEA WHAT'S WRONG AND ARE JUST THROWING PARTS AT THE CAR HOPING IT'S FIXED. IT'S BEEN 44 DAYS AND GOING ON 3 REPAIRS. HYUNDAI SAYS I DON'T MEET THE REQUIREMENTS FOR A BUYBACK OR EXCHANGE AND HAVE FRANKLY BEEN EXTREMELY RUDE. I WILL NEVER TRUST THIS CAR WITH HOW THIS HAS BEEN HANDLED AND WILL NEVER BE GIVING MY BUSINESS TO THEM AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367006October 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN HE ACCELERATED FROM A STOPPED POSITION THE VEHICLE WOULD NOT ENGAGE IN GEARS TO ACCELERATE AND IT WOULD PERFORM LIKE A MANUAL TRANSMISSION VEHICLE STUCK IN NEUTRAL. THE RPMS WOULD REEVE UP AS A RESULT BEFORE THE VEHICLE WOULD FINALLY SHIFT INTO GEAR TO ACCELERATE WHEN THE CONTACT PRESSED ON THE FUEL PEDAL. THIS CONDITION WOULD OCCUR OFF AND ON WHILE HE DROVE HIS VEHICLE. THE CONTACT WAS ABLE DRIVE TO HIS DESTINATION. HE HAD THE ENGINE REPLACED BEFORE WITH A RECALL REPAIR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) BUT THE ISSUE RECURRED AGAIN. THE DEALER FRED BEANS HYUNDAI 4465 WEST SWAMP ROAD, DOYLESTOWN, PA 18902 (215) 345-8200 STATED THAT THEY WOULD NOT REPLACE THE ENGINE A SECOND TIME. THE MANUFACTURER STATED THAT SAME AS THE DEALER. THE REPLACEMENT COST WOULD BE THE CONTACT'S TO PAY. THE VEHICLE WAS STILL NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367052October 29, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TYSINGER HYUNDAI (2712 MAGRUDER BLVD SUITE C, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367083October 29, 2020
ENGINE
ENGINE HAS AROUND 89K MILES. BEGAN WITH A KNOCKING NOISE AND AFTER TAKING IT TO THE DEALERSHIP WE WERE ADVISED IT "NEEDED A NEW ENGINE." DEALER WAS NOT SPECIFIC AS TO WHAT EXACTLY THE ISSUE WAS, BUT I BELIEVE THE SAME ISSUE THAT AFFECTED THE HYUNDAI SONATA AND SANTA FE SPORT IS ALSO AFFECTING THIS VEHICLE. BECAUSE WE ARE THE SECOND OWNERS, HYUNDAI HAS REFUSED TO PROVIDE US ANY ASSISTANCE. AFTER PICKING IT UP FROM THE HYUNDAI DEALERSHIP, WE ATTEMPTED TO DRIVE TO ANOTHER COMPANY'S DEALERSHIP TO INITIATE A TRADE IN. WHILE DRIVING ON THE INTERSTATE, THE VEHICLE DEGRADED IN POWER AND DIED ON THE BUSY ROADWAY JUST OFF THE INTERSTATE OFF RAMP. MY WIFE HAD TO PUSH THE SANTA FE USING MY CAR TO GET IT OFF THE ROADWAY TO A GAS STATION PARKING LOT. THE ENGINE DOES NOW TURN ON, BUT ANYTIME IT IS PUT IN GEAR IT DIES. ENGINE IS COMPLETELY USELESS. WE ALWAYS PERFORM ROUTINE REGULAR MAINTENANCE ON OUR CARS AND THIS VEHICLE HAS NOT BEEN ABUSED IN ANY WAY. WAS PURCHASED IN 2016 WITH ROUGHLY 45K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367095October 29, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366831October 28, 2020
ENGINE
I'M IN THE LAST 2 WEEKS, AS I WAS DRIVING, 3 DIFFERENT TIMES, IT FELT AND SOUNDED LIKE THE SUV WAS GOING TO DIE OUT. LAST WEEK, WHEN I CAME TO A STOP, THE SUV STARTED SHAKING FOR LESS THAN 5 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366580October 27, 2020
ENGINE
I HAVE A 2013 HYUNDAI SANTA FE LIMITED WITH MAJOR ENGINE OIL PROBLEMS V6 3.3LITER ENGINE ALUMINUM ENGINE ALUMINUM PARTS AND DUE TO ( BAD DESIGN ) ODM 95400 MILES. I TOOK MY CAR TO HYUNDAI DEALERSHIP MY CAR WAS IN AND OUT OF THEIR SHOP FOR 2 MONTHS THEY COULD NOT FIX IT. I TOOK IT TO AN OUTSIDE MECHANIC AND THEY CANNOT FIX THE OIL LEAK. 10 OF THE CYLINDER HEAD BOLTS THREAD HAD PULLED OUT OF THE BLOCK . I CALLED HYUNDAI CORPORATE ASKED THEM TO FILE MY CAR UNDER THE LEMON LAW , CASE # 17317214 . HYUNDAI CORPORATE COULD NOT GET ANY INFO FROM THE DEALERSHIP SO AFTER A MONTH LONG OF WAITING CORPORATE EMAILED ME AND SAID THERE IS NOTHING THEY CAN DO. I DON'T EVEN WANNA DRIVE MY CAR SHOULD IT BREAD DOWN ON THE HIGHWAY IT COULD CAUSE A MAJOR ACCIDENT. DUE TO ME BEING THE SECOND OWNER NO WARRANTY. I ALSO BELIEVE THAT EVERYONE THAT HAS THE SAME CAR/ENGINE IS HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366671October 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH ABS MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE THE VEHICLE JERKED FORWARD WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe