Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11460867April 15, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Santa Fe. The contact stated that the vehicle was not able to start. Triple A towing company was not able to jumpstart the vehicle, and the vehicle was towed to the dealer. The dealer was not able to duplicate the failure however, the mechanic replaced the battery. The contact stated that the failure recurred. Triple A was made aware of the failure but was unable to jumpstart the vehicle. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 209.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460776April 14, 2022
EXTERIOR LIGHTING
2013 Hyundai Santa Fe GLS low beam very dim ( having to use High beams contentiously)dealership states can not find problem, checked wiring harness ohms out correctly(12 volts )have replaced bulbs many time manufactured recommended. have researched internet and Hyundai form many owners are having similar issues on other modals as well. This has become a serious safety issues as well as cost, There has been no response from Hyundai about this issues. Is there a corrective action for this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460622April 13, 2022
ENGINE
The engine is consuming oil. After 500 miles since my last oil change the oil DOES NOT show up on the oil stick. The engine warning light came on and Oil leak from engine, I have taken the vehicle to the dealership and they thought it was an oil cap plug not put in correctly. But oil leak still happen and the engine warning light keeps turn on. Every day i have to check oil level to make sure it not go below the minimum and I keep on adding oil. The dealership can't give me answers as to the problem. I have had the vehicle for a year with no issues until 2 months ago when this started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460640April 13, 2022
TIRES
The contact's son owns a 2019 Hyundai Santa Fe equipped with KUMHO Tires, Tire Line: Solus, Tire Size: 235/65/R17, DOT Number: H25AYA8U1221. The contact stated that while his son was driving 35 MPH, the passenger’s side front tire had a blowout causing damage to the front end of the vehicle. The vehicle was towed to a body shop and the front end was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460677April 13, 2022
ENGINE
The contact owns a 2017 Hyundai Santa Fe. The vehicle had previously been serviced under Manufacturer Service Campaign Number: 961 (Auxiliary Canister Kit Installation) however, the failure occurred after the repair. The contact stated that while her son was driving 65 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that built-up oil caused the engine to fail. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and was towed back to the contact's residence. Prior to the failure, the vehicle stalled and inadvertently accelerated or decelerated while driving. The vehicle was previously taken to the dealer, but the dealer could not duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was 96,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460490April 12, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460560April 12, 2022
SERVICE BRAKES
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving approximately 35 mph, the traffic stopped and the brake pedal was applied but the vehicle failed to stop. As a result, the contact crashed into an unknown vehicle. There were no warning lights illuminated. The air bags deployed. A police report was filed. There was no reported fire or injuries. The vehicle was towed to an independent lot. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 33, 000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11460362April 11, 2022
ENGINE
Hello I have a 2013 Hyundai Santa Fe sport 2.4l and looked up Vin and says no open recalls. My question is why is there no recalls on 2.4l engines and there is on the 2.0? The 2.4l engines are having the same issues as others as far as engine bearings and other things
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460464April 11, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I went to a drive through car wash. Put my car in neutral and it drives your car through the wash. Once it was done I changed to drive and tapped lightly to get out. I was going to have the car wash attendant wipe down my car. As I approached him my brakes wouldn’t work and the car continued to accelerate despite not pressing down on the gas pedal. None of my electrical lights were working. It took me onto a busy street in Chicago and kept accelerating at full speed. I was trying to brake, put it into neutral or drive, use emergency brake system and nothing was working. I was swerving to avoid hitting other cars or pedestrians. I erratically drove about 1.5 blocks until I hit another SUV. All my airbags deployed. My full trauma work up was negative at the hospital. I am not sure if anyone sustained major injuries in the other car. I filed an insurance claim and my car was deemed a total loss. Insurance company thinks there was definitely an electrical shortage but did not further investigate. They said it would take more money to investigate the cause rather than paying a lump sum for car. I filed a claim case with Hyundai 2 days after the accident. The initial representative said a case manager would call within 5-7 business days and would like the car preserved in case of investigation. I have called over 5 times and have never received a call back nor an initial call from the case manager assigned. There was no active recalls out at the time and the car was serviced a month prior at a Hyundai dealership. Since the accident occurred we received a new recall that the anti-lock brake system could malfunction and cause an electrical short. But according to recall notice there is still no remedy available.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11460164April 8, 2022
ENGINE
The engine seized while driving. It occurred while exiting a highway on the off ramp and the vehicle was safely removed from the road. Engine seizure was confirmed by inspection by a mechanic. It is available for inspection. No warning lamps or messages were received prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460203April 8, 2022
AIR BAGS
Auto accident. Front end gone Air bag did not deploy. Only driver in car. Suffered 2 Broken ribs and broken sternum. Insurance company totaled car after inspection. No warning lights or messages presented at any time prior to accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11460210April 8, 2022
WHEELS, VEHICLE SPEED CONTROL, POWER TRAIN
It appears to be a problem with all the Hyundai Santa Fe Sport. It has abs, downhill, stability control lights on at the same time. It appears to be wheel speed sensor but they do not know which one. The service manager had said it happens to be a lot of the time the rear sensor that goes out. The service manager made it seem like it happens frequently. When I check online a lot of owners appear to be having the same issue. THREE LIGHTS, ESC, DBC, and ABS warning lights turn on. I am in fear for my life, due the safety on the road if the tires would lose control!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459973April 7, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact stated that she received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459838April 6, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
The car was parked for about 4 hours and suddenly catches fire and reports says it was ABS anti brake system and i got my car burnt. Is there any help Hyundai can assist me.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11459895April 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459668April 5, 2022
ENGINE
My car was experiencing excessive engine motor oil consumption that progressively became extreme. Based on internet information, others owners were having similar oil consumption issues. The cars check engine light came on and the engine became very erratic around a sharp curve in Vermont. Struggled to get the car to the side of the road prior to the engine completely stalling. Unable to get the vehicle restarted. Luckily it was still daylight and that it failed in an area where I still had cell phone service. A local garage towed the car and and determined that there was no compression in one cylinder. They contacted Lia Hyundai in Albany NY and the service representative informed them that the engine would be covered but that the would have to inspect the car. Spent over $300 have the car towed to the Hyundai dealer. After inspection, we were informed that there was a burnt valve and that the valve assembly had to be rebuilt. They told us this repair would not be covered under the recent class action settlement which covers the small block assembly if the Knock Sensor Detection System Software was installed (Service Campaign 953). The software was installed previously. The total estimated cost for the valve assembly repairs are over $4,600. Based on the recent inflated costs of vehicles we decided to proceed with the repairs. Spent hours contacting Hyundai Corporate directly on several occasions to rectify the matter to no avail. We were told that they were going to contact the local dealer and get back to us. We never received a returned call. Lia Hyundai did provide us with a loaner vehicle and we are currently waiting for the repairs to be completed. We also asked them for an engine compression test once the repairs are complete and for the return of all damaged components. We will verify the compression results at an independent service center and also perform an oil consumption test. We have approximately 100,300 miles on the car prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459689April 5, 2022
UNKNOWN OR OTHER
The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving approximately 10 MPH, the vehicle independently came to an abrupt stop. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with alternator, battery, and starter failures. The vehicle was repaired three times. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459698April 5, 2022
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459713April 5, 2022
SERVICE BRAKES
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while at a stop light, smoke was present coming from under the hood. While attempting to pull over to park, the brakes suddenly failed and an explosion occurred within the engine compartment causing flames from under the hood of the vehicle. The contact exited the vehicle and called the fire department who came to the scene an extinguished the flames. During the incident no injuries were reported, the vehicle was destroyed and towed away and a police and fire report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The day after the incident the contact received a recall notice from the manufacturer for the NHTSA Campaign Number 22v056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall which included a fire hazard. The failure mileage was 54,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11459723April 5, 2022
UNKNOWN OR OTHER
There was no incident. I was in a chat with an NHTSA agent regarding the fact that the manufacturer has not provided a resolution. Until recently, your site indicated a date of 4/5 to correct this problem. I rec'd my first notice from the manufacturer on 4/4. It merely advised that there was a recall. No fix was given. I came back to NHTSA's website to see if there was any update. There was none, except the 4/5 date was no longer given. I then started a chat. The agent on the chat said everything was left up to the manufacturer. This is listed as an "urgent" recall, yet the manufacturer has provided no intended resolution for over two months. I asked the agent how I could file a complaint. She gave me this web address. As i stated, there has been no incident, yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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