Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11468782June 11, 2022
UNKNOWN OR OTHER
In July purchased this used vehicle in Florida. In November of 2021 while on a road trip from Florida emergency lights came on and engine stopped on I-75. Was towed after 45 minutes to dealer who had vehicle for 3 weeks and said item was was repaired. In January of 2021 the same thing happened, this time on a one lane mountain road. It did not catch fire but the rpms were very bad and slowly drove the 9 miles to home. The dealership that Hyundai National told me to contact refused to tow the car even after telling him I was 76 and in a wheelchair and was scared to death to drive it the 40 miles to get there. After 2.2 weeks he contacted me and told me it was once again repaired and to come get it. Knowing my husband had just passed away and I had no one and living in the rural mountains of Georgia. Three weeks again the emergency lights have come on and sometimes will drive but rpms are very low and I am very fearful to drive it. Hyundai National told me to call the dealer who said there were no recalls as he did before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468807June 11, 2022
ENGINE, POWER TRAIN
While driving, there was a noise coming from the car on acceleration. Had been using cruise control and when canceled cruise, and accelerated- the noise became worse. Car stalled and I was able to get it to the side of the road without incident. Lucky there was no other vehicles on the road at the time. Checked the oil and level was fine and no temp issues indicated. When I tried to restart, an engine light came on the dash. Got the car home by coasting in neutral, it was only 2 blocks. Couldn't get an appt for repair for over a week. Had car towed to a repair shop and they said it was a Variable Valve Timing Solenoid. On first drive after replacing this piece- indicator light came on the dash again. Left the car where it was.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468632June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468649June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer completed the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468658June 10, 2022
ENGINE
While driving my kids to school, I was attempting to speed up on highway and could not. I was less than a mile away when I could feel the car dying. Luckily it was just as I coasted into the school drop off line, but engine failed and would not start. First of course we attempted to charge battery but eventually realized it was not the the battery. I have contacted my local Hyundai dealer and am getting it towed to service department. I wanted to report this because what if I and my kids were on the interstate at 70mph and my engine seized with no warning lights or indications there was a problem. We could’ve very easily been inured or killed. Scary stuff!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468677June 10, 2022
ENGINE
While on a road trip, the engine light came on. A further check at a Hyundai authorized mechanic showed the engine had suffered from high oil consumption and ran low on oil. There was no obvious oil leak. As a result, I must replace the engine and I am unsure if Hyundai will cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468678June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468691June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468694June 10, 2022
ENGINE
The engine began to knock when accelerating from stop signs and green lights then engine quit entirely. Check engine light came on but did not flash. Vehicle was towed to Hyundai dealer service department. Service department says engine needs to be replaced. THE CONSUMER REQUESTED THE MANUFACTURER HONOR THE WARRANTY DESPITE IT BEING EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468572June 10, 2022
ENGINE
Problem first started on 3/31/22, car starting showing engine light as well as forward safety system off. Car would not accelerate and was shaking spuddering when foot was off the brake. Pulled into a safe location and called Towne Hyundai Genesis of Denville (Rt. 10, NJ) to schedule a service appointment and was told that there were NO appointments or availability until May. I expressed my concern that I did not feel safe driving the vehicle and the response was that I could drop off the car for 4-6 weeks and they would look at it when they had a chance. I asked if there was a loaner car available and they said no that 100's of other people have problems. I took my car to a local shop to see if they could diagnose the issue and they ran a diagnostic test and the error P2127 (Throttle/ Pedal Position Sensor/ Switch E Circuit Low). The Hyundai BlueLink shows 2 alerts for Chassis on 3/31/22 as well. After this date I felt unsafe driving my car and have drove the vehicle a handful of times in 2 1/2 months unable to get an appointment. The alert would come on as soon as you turned the vehicle on until 6/4/22 when it occured while driving on a highway and the car stopped accelerating. I took the vehicle to Hyundai and they updated the system and stated that it was fixed. Within 15 minutes of driving it the issue came back, and I called them and they once again stated that I could leave it there for 4-6 weeks without a loaner. This car is extremely unsafe as it will just stop accelerating without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468519June 9, 2022
TIRES, UNKNOWN OR OTHER
I purchased my car in May 2021. Shortly after purchase, I noticed a "clicking" sound under the car when the car was operating between 15 and 20 MPH. I took the car to the dealer, who couldn't identify what was causing the sound. The dealer subsequently replaced the front axle, but the clicking sound continued, only audible when the car was moving at between 15 and 20 MPH. On June 9, I was driving at about 40 MPH on an interstate that had only a few cars on it. I didn't notice any debris or objects in the road, nor did I feel the car hit any debris or objects. Suddenly, I heard a loud "crunching" sound that I mistook for interference from the radio. I turned the radio off and realized the sound was coming from the rear passenger side of the car. I looked at the dashboard and saw the tire pressure light had illuminated. A few seconds later, the triangular danger sign also illuminated. I got off the highway at the next exit and stopped the car as soon as it was safe. The car made a lot of noise as I drove down the exit ramp, and it was difficult to steer, so I knew that the rear tire was flat. I got out of the car and found, to my surprise, that both tires on the passenger side were flat. The rear tire was cracked and ripped apart. The front tire was intact, but completely flat. The car has not been inspected yet, so I don't know what caused both tires to flatten at the same time. If I'd hit something hard enough to flatten both tires, I'd think I would have seen or felt it. My concern is that a defect in the tires related to the mysterious clicking sound that the mechanics could not diagnose caused the tires to blow out without warning at the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468470June 9, 2022
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
Just received another letter from Hyundai (First one in Feb./March this one in June) telling me about the same problem with the ABS System and how it might short out and cause an engine fire. STILL NO REMEDY! The letter said I'd receive a second notice ...I guess they meant a third notice! What's taking so long to find a fix??? I'm supposed to be confident taking this vehicle on a trip knowing it may short out and cause a fire at any time while driving or parked!?? This is not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468196June 8, 2022
ENGINE
My 2017 Hyundai Santa Fe with approximatelh 118,000 suffered a catastrophic engine failure. According to the dealer where the car was towed, CVVT on the camshaft caused further damage to the engine. Recommended solution is engine replacement. Dealer is quoting approximately $13,000 + taxes and fees for this replacement. I have opened a case with Hyundai and contacted my insurance company regarding possible recourse. The dealer has indicated the 10 year/100,000 mile Powertrain warranty will not cover the engine replacement as the care has 118,000 miles. There were no preliminary warning signs of engine failure. Just minutes before the car starting leaking a ton of oil, the Check Engine and Oil indicator lights went on. Car has been meticulauly maintained and serviced over the years. The car is currently at the dealer, and I have no replacement transportation provided for this vehicle. While there were no injuried, I can imagine that had I not been in a position to have the car towed, the engine failure may have resulted in dangerous driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468269June 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468307June 8, 2022
FUEL/PROPULSION SYSTEM
When I bought this vehicle they were in cahoots with the nearby dealership, so no issues like this recall were found. I was NEVER TOLD ABOUT THE RECALLS because they trying to CHARGE ME!!!! This HAS always HAD this PROBLEM AND AT ONE TIME HAD A FUEL SENSOR problem.....I was told it was no problem to make the appointment at one Hyundai dealership and they had the VIN & NOW .....Now, that I had made an appt. with another dealership this is an issue and ALL of the factory recall issues were fixed, except for the hitch. IT NEVER was. I called the Hyundai Recall customer service # number and of course, they say there are no issues...The recall # is 077.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467949June 7, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer addressed the recall issue and the vehicle works fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468078June 7, 2022
POWER TRAIN
Most of the time, when the vehicle stops the transmission slams and pushes the vehicle forward requiring additional breaking effort. This problem started before 5 thousand miles of use. I reported it at his first oil change and I have continued to report it. The Hyundai dealer's machine shop claims to test and verify it, they claim they have no problem or technical bulletin about it. They say this is normal for this model. My concern is that this fault ends up breaking the transmission in the middle of the avenue and having a traffic accident. There is a forum of this same model owners reporting the same problem, https://www.hyundai-forums.com/threads/2021-santa-fe-transmission-shudder.680164/page-2 apparently they don't know this website to report these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468074June 7, 2022
ENGINE, ELECTRICAL SYSTEM
The vehicle sporadically turns off its engine by itself, mostly stopped when placing the transmission in park gear. One time the engine went out in the middle of the avenue. After these events when starting the engine it makes a noise for a few seconds. I have taken the vehicle to the dealer and they say that there is no type of technical bulletin on this type of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467736June 6, 2022
ENGINE
Losing about 1QT of oil every 1k miles. The local Hyundai dealer acknowledged the issue but has no remedy. Their suggestion is to add a QT of oil at every 3k and check the level every 1k mile. I do not feel safe driving this vehicle as the engine also makes loud noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467802June 6, 2022
ENGINE
We were not advised that the vehicle was burning oil when serviced and there were no signs of leakage in the garage where kept. On an extended road trip the engine began to make a rattling noise that got worse as we drove. I stopped at an automotive store and checked the oil just to be surprised that no oil was in the engine. Again, no external damage or leaks. I serviced the vehicle with oil and continued driving home. On the interstate in traffic the vehicle stalled and I coasted the vehicle to the side of the road. The engine would not turn over and we had to be towed. Hyundai says they don't have parts to fix the vehicle, but that when they do it will cost $14,000 to replace the engine. This engine model needs to be put on re-call just like the other engines that Hyundai has been penalized for bad and unsafe engineering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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