Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11671126July 3, 2025
SUSPENSION
The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671013July 3, 2025
UNKNOWN OR OTHER
The way this vehicle is designed, the angle of the lower screen that controls the ac is at the perfect angle to blind its drivers at times of sunset and sunrise and even some times between the two. This can happen no matter which cardinal direction you are traveling. I am blinded on a curvy road I drive every day to pick up my child to school. Its to the point where I have to completely cover the lower controls due to this reflective blinding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670930July 2, 2025
SERVICE BRAKES
Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670927July 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670926July 2, 2025
SERVICE BRAKES, SUSPENSION, WHEELS
My 25 Pallisade front end/front wheels shake violently when braking and hitting a bump at the same time. It shakes so hard my steering wheel shakes also. It can happen when braking hard, soft, small bump, big bump, it doesn’t seem to matter. It is brand new and I took it into the dealership when there was about 1500 miles on it. They didn’t find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670765July 2, 2025
SERVICE BRAKES
I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670736July 2, 2025
SERVICE BRAKES
I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670735July 2, 2025
SERVICE BRAKES
When applying normal braking at 20 mph, the car began to shutter and slid approximately 20 feet past where it should have stopped. It felt like the ABS was engaging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670455July 1, 2025
UNKNOWN OR OTHER
Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670414July 1, 2025
SUSPENSION
Rear shocks keep breaking and needing to be replaced. Vehicle has about 35,000 and is about to go into the dealership for it 7th and 8th rear shocks in the last 9 months. If I was not vigilant about looking out for this problem, it would create an extremely unsafe vehicle on the road. This seems to be a common issue with the vehicle and the dealership even admitted it. There is a flaw in this OEM part and Hyundai has not recognized the problem to create a more reliable replacement part. The first instance of replacement was Oct 2024, the second was early June 2025. It is now the end of June 2025 and I have to bring the vehicle back again for more rear shocks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670234June 30, 2025
SUSPENSION
The shocks have been worn out, clunking and not damping bumps. It causes excessive bounce making the vehicle hard to control on the road. It has been verified by a shop and no warning signs on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670345June 30, 2025
SERVICE BRAKES
I was traveling in a parking lot, no more than 3mph and went to stop at the stop sign and my brakes locked up and I couldn't come to a complete stop for several feet. The car skid a few times before being able to fully stop. This was extremely scary, especially having a child in the car with me. Not only that, due to the car not stopping with only using my right foot, I went to also use my left foot to apply more pressure to the brake pedal, I ripped off a large portion of my toenail on my big, left toe. After doing a quick Google search, one of the first things that pops up is a class action lawsuit for this exact reason, that was established on May 9th of this year for 2023-2025 models. I have contacted the dealership and the manufacturer. This is an extremely concerning issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11670221June 30, 2025
ENGINE
This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669932June 28, 2025
SERVICE BRAKES
The ABS system malfunctions when braking at slow sleeps either on bumpy roads or even sometimes while turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669920June 28, 2025
SERVICE BRAKES
Vehicle Safety Concerns and Lack of Dealer Support As we approach a stop going about 20 mph and begin to apply the brakes as we pass over some slightly bumpy ground. The car lurches forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; this has pushed us into intersections. We've brought the vehicle in several times to no avail as the dealership says nothing is wrong. We contacted Hyundai Corporation to discuss this issue and determine any other feasible solution but unfortunately they were not able to assist in a timely manner. The braking problem has persisted. The vehicle exhibits issues when driving over uneven roads or on gravel—the brakes engage improperly, causing the vehicle to skid before ultimately stopping. This results in a dangerous situation where the car stops much farther than intended, posing a significant risk of collision, particularly at intersections. We have a [XXX] and we bought this brand new vehicle for the sole purpose of it being reliable and safe and it has been nothing but trouble. Please help us with this, we are at a loss of what to do. This is going to kill someone someday. You can also find others with similar situations online and it appears there is a class action lawsuit that has been filed that demonstrates the same issue we are having. Other people online: [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669401June 26, 2025
ENGINE
Car consumes oil, no oil light comes on, no oil on the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669403June 26, 2025
ENGINE, POWER TRAIN
Over the past 5 years, this vehicle has experienced three major powertrain failures: two complete transmission failures and, most recently, a catastrophic engine failure. The most recent issue involved the engine burning excessive oil without warning. While my wife was driving downhill, the vehicle shut off completely, causing a total loss of power steering and braking. She was barely able to get it safely to the side of the road. It was a serious safety risk, especially with children in the vehicle. Each failure has occurred well before it should in terms of mileage, and despite repairs, the issues continue. After this third failure, Hyundai offered to cover only 50% of the repair costs—which seems to acknowledge some degree of corporate responsibility—but we declined, as this is a relatively new vehicle and the problem is clearly systemic. We paid the second total transmission replacement completely out of pocket. A quick Google search and outreach to social media revealed that hundreds of Hyundai owners (across multiple models from this era) are experiencing very similar engine issues, many with official recalls for consumption, but there being no official recall or widespread support for Palisade owners. Personal stories suggest a clear pattern. The original dealership that sold the vehicle listed it as Certified Pre-Owned, but has since changed ownership and retains no records, which has made verifying the warranty status impossible. Hyundai corporate and customer service have been extremely difficult to work with—there are multiple active case numbers, no internal communication, and the local dealership doesn’t coordinate with national reps. This vehicle has spent over 100 days in service across these failures. I’ve tried every route available—dealership, corporate support, and online forums. The community is unsafe, and without broader action, other families could be at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669502June 26, 2025
SEAT BELTS
My wife drives the vehicle regularly and mentioned that the seatbelt unlatched multiple times without force to the buckle or latching mechanism. The seatbelt problem was occuring before her vehicle accident and continues to happen afterwards. The seatbelt came completely undone while driving at highway speeds and seperately during stop and go traffic. You may inspect it as needed as long as the inspection does not impeed usage for traveling to work Monday - Friday 8-5 please. The vehicle is used as a primary means of transportation. The driver's safety is continously put at risk due to seatbelt failure and may cause bodily injury, serious bodily injury, or death if not corrected. The vehicle was dropped off at Hyundai Northwest in San Antonio for a seperate issue and the seatbelt failure was mentioned and I was told there is no active recall for it to be fixed. They did not investigate further. The vehicle has been to classic collision repair on Fredericksburg Rd in San Antonio for a rear end collision (not at fault). No warning lamps or messages noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669375June 26, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
I noticed my right rear tire skidded on the road when I turned. Went to dealer. They didn't find anything. Leaving a drive through once I hit the other road crossing my tire did the same. It felt like the break was not releasing. Yesterday leaving my driveway we slowed down and both rear tires felt like you were dribbling a ball. As if the breaks were going on and off. It was less than 15 seconds but it was scary. I read an article where in other states other Palisades are having the same issue and they were not repaired. It has to do with the abs per the article. No warning signs pop up on my dashboard. I'm glad I don't drive fast. I'm worried something worse can happen. I did not report to police there was no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669036June 24, 2025
SERVICE BRAKES
The ABS system kicks in on uneven surfaces even at the slowest speeds. It is almost impossible to stop and have almost hit people several times. This is coming to a stop even if it’s at 5 MPH and the road doesn’t even seem uneven. It is very scary and I’ve almost had an accident multiple times due to not being able to fully engage the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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