Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11668902June 24, 2025
SUSPENSION
I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues - particularly with strut and shock assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668845June 24, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668799June 24, 2025
ENGINE
The dealership is stating we have bad gas as the gravity of the gas was .74. And that we had bad fuel injectors. Mind you the dealership before this one advised us we had spark plug issues. So we called corporate and explained the situation and they advised we were covered under warranty. Now we tell them to go ahead and get rid of the bad gas and with the understanding we are covered under warranty for the fuel injectors. We advise the dealership we spoke to corporate and they advised the fuel injectors are covered under warranty. The weekend goes by we check on the car Monday and the dearlship advises we are not covered. So we call corporate back who is now advising it's up to the dealerships to honor the warranty and it looks like we are not covered. We are the original owners of the car and can't understand how our car has been down for 3 months and the person who makes the warranty want cover. This is the classic bait and switch and who protects the consumer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668595June 23, 2025
SEAT BELTS
Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668445June 22, 2025
SERVICE BRAKES
There’s an issue with the anti-lock braking system when you drive over a bumpy surface like large gravel that causes the anti-lock system to kick in and apply pulsed braking resulting in the car having dangerously long stopping distances. I’ve had this occur twice. The first time was going downhill on a driveway with large gravel. I tried to apply the brakes to sow down, the anti-lock braking kicked in and just kept repeatedly cycling. If I would have needed to come to a stop, it wouldn’t have happened. The second time it occurred could have resulted in an accident. I was leaving a paved parking lot, preparing to pull out onto a busy highway. When I was preparing to stop at a traffic signal at the end of the parking lot, the lot was bumpy and the ABS kicked in. It kept pulsing and the car didn’t stop until I was past the terrific signal and I was partially into the road before it came to a stop. The ABS system needs recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668434June 22, 2025
SUSPENSION
Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668383June 21, 2025
SERVICE BRAKES
Braking on rough road before cross street engaged what felt like anti-lock. Brake pedal vibrated under foot, went all the way to the floor and car failed to stop as expected. Has to release brake completely and reengage to stop. Was quick enough to do do before moving into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668336June 21, 2025
SERVICE BRAKES
I was in stop and go traffic on a side road. I was traveling about 5-15 mph on an uneven road surface. The traffic stopped in front of me and I applied my brakes. I heard the grinding sound of the anti-lock brakes but my car did not stop. My foot was to the ground on the brake and it didn’t even slow down. I ended up hitting the car in front of me. This has happened before but I never hit anything before. It happens all of the time on uneven road surfaces such as man hole covered, rail road crossings, or construction or potholes.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11668305June 21, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
When braking on an off ramp, the vehicle began to shudder. The steering wheel and brake pedal were shuddering as well. The vehicle came to slower stop than usual almost causing us to rear end the vehicle in front of us. This has happened prior on uneven roads when slowing/coming to a stop. The dealership does not have an answer and couldn’t reproduce it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668254June 20, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668084June 20, 2025
SERVICE BRAKES
When I try to stop on a brick road the abs comes on and the breaks press up on my foot and the car does not stop immediately as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668008June 19, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I am stopped at a traffic light (or even when traffic comes to a stop on the interstate highway in traffic), when I begin to drive again, all of a sudden the automatic braking system engages and slams on the brakes when there is nothing in front of me that I could collide with (because the car in front of me has driven forward and out of the way). Each time it happens I am terrified the person behind me is going to rear end me because I have started to drive already and the car suddenly and inexplicably slams the brakes on hard. I can’t find a rhyme or reason to when this occurs - I can go weeks without it happening and then suddenly it will happen once or twice and then weeks again without it happening - making it tough to recreate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667983June 19, 2025
SERVICE BRAKES
On bumpy road, while at low speeds, the steering shakes violently and the brake does not engage. I have to keep hitting the brake multiple times for the car to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667629June 18, 2025
SUSPENSION
The rear shock absorbers and mounts fail. This is the second occurrence of this failure. The first occurrence was covered under warranty at 36,530 miles on [XXX]. The current failure was documented on [XXX] with 64,249 miles. This problem is a recognized issue and has been documented on numerous postings on [XXX] . No warnings from the vehicle other than clunking sounds from the rear of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667684June 18, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
AC FAILIRE IM SUMMER, just outside warranty but tsb issued. Holler Hyundai Service wants to charge me $350 diagnostic fee to take a look and diagnose. Extreme heat while having to use vehicle to go to work, run errands and transport children. No alternate vehicle is available and dealership is unreasonable to work with. Due to high humidity in Florida windows fog and hard to defog, visibility is impaired suddenly while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667698June 18, 2025
SEAT BELTS
The Right Captain Chair seat belt come unbuckled while we're driving down the road, this happened multiple times, every time when we visit dealer, they manually check it (without passenger in seat or simulate the issue) and said no issue with seat belt buckle. There is not option to reproduce and record the situation to prove while driving, however this is life threatening to my kids if the belt unlatched from the buckle while car is on the road. Note: This happened multiple times in 2024 and three times in 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667614June 18, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
Brand new car came with warped rotors and rattling noise unresolved. Major safety issue due to brake failure. A few times braking due to red light, upon braking the car would stutter stop and at times not start stopping until brake pedal fully stepped on, had a few near accidents. At a McDonalds and Wendy’s drive through, foot on brakes but car would still move forward even though was at a complete stop(car moved forward from a complete stop even though foot is still stepping on brake pedal). Have heard rattling on right side of car when braking, unknown cause, mentioned it but dealership completely ignored it due to cannot replicate(happens once in a while), was not documented on invoice, planning to bring into dealership and demanding a full panel diagnostic. Major safety concern because I have children and what if brakes fail at a busy intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667613June 18, 2025
SERVICE BRAKES
When driving at a low rate of speed to stop, when you hit a bump or uneven road, the brakes lock up, the vehicle will lurch, and will not stop. This has happened several times on pavement, gravel roads, and dirt roads. I have had to steer off the road to keep from going into oncoming traffic. It has also caused me to go through stop signs. I am terrified to drive this vehicle in fear of being in an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667205June 16, 2025
SEAT BELTS
Multiple times after the kids buckle in, their seatbelts will become unlatched while driving down the road. This occurs in the middle row and happens with everyone from the [XXX] to the [XXX] . In some instances it has happened when an adult is sitting in the second row as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667174June 16, 2025
SUSPENSION
2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Palisade