Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11676846July 28, 2025
ELECTRICAL SYSTEM, SEAT BELTS, ENGINE
My car was making a rattling noise from the engine and would stutter at a stop and sometimes kick into park or turn off. No warning lights would turn on, on the dash board warning i was low on oil. The back passenger brake light warning light turned on. The Third seat middle seatbelt does not lock. I took into Hyundai to get it serviced and I had to pay for my car to be put on a diagnostic test. I was told I was low on oil. I never had any warning lights go on, on my Dashboard. My motor could have blown out. The only warning light I got was my back light is out. I never had any warning signal go on my dashboard saying my seatbelt doesn’t lock. I had it serviced 2025 and again the same back tail light is out. I have kept my vehicle maintenance up to date. I am going to have to schedule another appointment for my back tail light ( same side) to get repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676742July 28, 2025
UNKNOWN OR OTHER
I leased a brand-new 2025 Hyundai Palisade (Calligraphy trim) on June 27, 2025. Immediately after delivery, I noticed the rear air conditioning system was blowing only hot air, making the third-row seats unusable during summer. Despite calling the dealership and Hyundai Corporate right away, I was unable to receive a timely resolution. I had to take the vehicle in for service, which took several days due to part delays and multiple failed repair attempts. During that time, I was denied a loaner vehicle and had to rent a replacement at my own expense. The issue disrupted my plans, cost me money, and caused significant stress. I believe this is a quality control issue in the climate system, and Hyundai’s inability to promptly fix it made it an unsafe situation for families relying on the vehicle for travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676741July 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the highway using the adaptive cruise control feature in my 2025 Hyundai Palisade, the vehicle suddenly and aggressively braked for no reason — even though there was no vehicle or obstruction ahead. This happened in normal highway traffic and caused vehicles behind me to brake suddenly, putting me at extreme risk of a rear-end collision. It was a very dangerous and terrifying experience that made me unable to use the cruise control feature since. For a brand-new vehicle with advanced safety features, this type of malfunction is completely unacceptable. Hyundai has not provided a proper explanation or resolution. This poses a serious ongoing safety risk to myself and others on the road and must be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676739July 28, 2025
SERVICE BRAKES
While turning into a driveway at low speed (approximately 5 mph), I attempted to brake, but the brakes did not respond properly. The vehicle began to bump and resist braking, and failed to stop when expected, causing me to hit a fence. This model is equipped with automatic braking and collision avoidance systems that should have activated, but they failed to engage. This was a concerning failure for a brand-new vehicle equipped with advanced safety systems. Hyundai has not provided any clear answers or support. This appears to be a malfunction in the braking or electronic safety systems, and I believe it poses a serious risk to other drivers and pedestrians
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11676664July 28, 2025
SERVICE BRAKES, SUSPENSION, WHEELS
Unknown, but feeling a lot of issues in this area and very sensitive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676457July 27, 2025
SUSPENSION
- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hyundai Palisade trim levels. See on line chat forums; Google "Hyundai Palisade Rear Shck Failures". - Hyundai has failed to correct this safety issue and continues to manufacture and offer their self leveling rear shocks on certain model trims. This is a safety problem requiring an investigation by the NTSB. - As a note, 40 per cent of the writers mileage is highway, and there were no heavy loads or abusive driving practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676525July 27, 2025
SERVICE BRAKES
[XXX] - The brakes on Hyundai Palisade make grinding sound when backing out of my driveway. [XXX] - The brakes on Hyundai Palisade make grinding sound when as I was turning into the bay at car wash. [XXX] - As I was approaching stop sign brakes made grinding sound, vehicle was not slowing down and I had to pump the brakes 3 times. The brake pedal went all the way to the floor. If another car would have been in front of me, I could have hit them from behind. [XXX] - The brakes on Hyundai Palisade make grinding sound as I approach stop sign. Dry Blacktop surface. I do not feel safe driving this vehicle. My husband verified this as well and has video of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676504July 27, 2025
ENGINE
Engine is consuming too much oil causing oil light to come on and it continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676454July 27, 2025
SERVICE BRAKES
ABS activates when pressing the break slightly bumpy or uneven pavement causing a longer then normal stopping distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676366July 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676308July 25, 2025
SEAT BELTS
The second row seat belts will randomly unbuckle themselves while the car is in motion. As parents this is extremely concerning to us and we are worried about the safety of our children in the event of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676283July 25, 2025
SUSPENSION
Auto leveling suspension failed 3 times under 40,000 miles traveled. Numerous online complaints point to design flow or parts quality issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676128July 25, 2025
SERVICE BRAKES, SUSPENSION
driving down gravel and uneven road when trying to break at stop sign. Car would not slow down or break as another car was coming down the road. At this time is when I pushed the break petal all the way down car was still not slowing down, the car started to do the death wobble, shake violently and vibrating, pulsing back and forth side to side up and down, steering wheel shaking. I had to let off the break and press the gas to hurry and speed up before the oncoming car hit me with my 2 small children inside. I have taken my car to the dealer ship and they told me there is no recalls for the 2025 Hyundai palisade my car has 5,036 miles on it bought it brand new off the lot, the service representative states they will look into it that it may take 24-48 hours to get back to me, but this may also be a suspension component but they will look into the incident. There were warnings signs and I take this route everyday every time I would break I could never fully press the break down as it would start shaking and make metal on metal noise and I would have to ease off the break petal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676016July 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving at slow speeds the car’s ABS system kicked in when we transitioned from the road to the parking lot. The parking lot was an even surface and only a slight bump to drive into it. This has happened twice already and the car has 360 miles on the odometer. So comforting! Such great quality !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675979July 24, 2025
POWER TRAIN
When you were at a complete stop and go to make a turn, the backend makes a clunking noise it almost hesitates like it’s having a hard time going and feels like it wants to lock up. I brought it to the dealership. They told me it was my tires and I needed an alignment. I brought it to a tire shop. I got an alignment. They told me it was not my tires. They believe it to be a differential.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675971July 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car skidding when I hit the break on uneven surfaces, specifically going down an incline. My car almost skid into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675964July 24, 2025
SERVICE BRAKES
While approaching a stop sign there was a crack in the road and as wife was applying brakes she hit the crack and vehicle started shaking and brakes would not stop vehicle. This has happened three times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675793July 24, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION
The Lane Guidance and Lane assist malfunctions / failures numerous times at highway speeds. The vehicle tried to forcibly steer me into the next lane for no reason. Typically a vehicle is approaching from the rear and the acting by the Palisade would have caused a serious accident. This has been documented numerous time since November 25, 2024. The steering places excessive force on the steering which is very traumatic on the highway driving at posted speeds. In the event my wife was driving the 2025 Palisade, she wouldn't have been able to keep the vehicle centered in the lane, due to the forces on the steering wheel. This has occurred numerous times over the past 8 months. No real help from Hyundai Corporate Cust Serv, since Dec 2024. Claim 40091189 While going down a 4 lane road, Babcock Road, Palm Bay FL, the at around 40 mph the vehicle immediately reduced my speed to 20 mph. This nearly caused a major accident. There was no reason for the drop in speed so abruptly. I had not touched any controls, cruise control was not on, there wasn't a school zone. Something caused the vehicle to reach that way immediately. By pushing on the gas pedal did nothing. It remained at around 20 mph till I was able to turn off into a parking lot and the engine turned off. There are numerous intermittent problems with this 2025 Palisade that need to be addressed be for the vehicle causes a major accident and lives lost. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. There are photos, videos and other documentation available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675674July 23, 2025
SEAT BELTS
Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675578July 23, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Getting out of a parking lot onto the road with my family in the car. The car would not break in spite of hitting the breaks before making the turn onto the road, the oncoming vehicle stopped int time to prevent a T-Bone crash . After looking online , seems like a known issue with this model and the Hyundai will not acknowledge it. Please take action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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