GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11114010July 26, 2018
EXTERIOR LIGHTING
THE SUBURBAN IS NOT FULLY 3 YEARS OLD AND HAVING ISSUES WITH THE TAIL LIGHTS. IT IS 1700.00 TO REPAIR TAIL LIGHTS. THAT IS CRAZY. THE LIGHTS GO ON AND OFF. DAYS IT WORKS DAYS IT DOESN'T. I HAVE HAD 2 WARNINGS TO GET THEM FIXED. FIRST IT WAS JUST THE RIGHT ONE AND THE OFFICER NOTICED THAT THE LEFT KEEP GOING ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113226July 24, 2018
UNKNOWN OR OTHER
CRACK ON HUMP OF DASH AS WELL AS CRACK ON DASH NEAR PASSENGER AIR BAG. CERTAINLY COULD BE A SAFETY ISSUE IN THE EVENT OF A CRASH OR AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113471July 24, 2018
EXTERIOR LIGHTING
REAR BRAKE/TAIL LIGHTS ARE NOT WORKING ALL THE TIME. THEY GO IN AND OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113200July 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GMC BRAKE LIGHT FAILURE - I OWN A 2016 GMC YUKON XL AND AFTER ABOUT 45,000 MILES THE BRAKE LIGHTS HAVE STARTED INTERMITTENTLY NOT WORKING. AFTER HAVING A GMC TECHNICIAN TELL ME THAT ITS A KNOWN ISSUE AND SEEING HUNDREDS OF OTHERS POSTS ONLINE, IT IS EVIDENT THAT THIS IS A VERY WIDESPREAD PROBLEM. I WAS NEARLY INVOLVED IN A REAR END CRASH ON THE FREEWAY BECAUSE THE DRIVER TOLD ME I DID NOT HAVE ANY BRAKE LIGHTS. THIS IS A SERIOUS SAFETY ISSUE AND GMC NEEDS TO CORRECT IT. THEY WANT ME TO PURCHASE 2 REPLACEMENT LIGHT UNITS AT 750.00 EACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112882July 22, 2018
UNKNOWN OR OTHER
VEHICLE STALLS AND LOSES ALL POWER AT SPEED (60+MPH). AFTER A FEW MINUTES, IT RESTARTS, BUT STALLS AGAIN A FEW MILES OR A FEW HUNDRED YARDS DOWN THE ROAD. I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO GET IT FIXED, REPLACED FUEL PUMPS, SENSORS ETC. WITH NO LUCK. NO ERROR CODES SHOW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112766July 20, 2018
UNKNOWN OR OTHER
MY DRIVER SIDE LED TAILLIGHT WENT OUT. YOU CAN NOT JUST CHANGE A BULB OR THE LED STRIP. IT REQUIRES THE WHOLE ASSEMBLY BE REPLACED. MY VEHICLE IS 2 YEARS OLD. IT SHOULD NOT GONE OUT AFTER 2 YEARS, LET ALONE IT BEING AN LED WHICH IS SUPPPSE TO LAST MUCH MUCH LONGER THAN THAT. I WAS TOLD WHILE DRIVING, IT WOULD GO ON THEM OFF. IT WAS DUSK AND I WAS DRIVING ON A SURFACE STREET WITH LOTS OF TRAFFIC. THAT IS NOT SAFE. I HAVE MULTIPLE FRIENDS AND FAMILY MEMBERS WHO HAVE ALSO HAD THIS PROBLEM. THE INTERNET THREADS HAVE MANY MORE COMPLAINTS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110963July 12, 2018
SERVICE BRAKES
I WAS DRIVING ON 58 WEST IN STUART VA WHEN WE CAME AROUND A CURVE AND AN 18 WHEELER WAS BROKEN DOWN IN THE MIDDLE OF OUR LANE. TWO VEHICLES WERE STOPPED BEHIND THE TRUCK. I QUICKLY APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO MANEUVER BETWEEN THE STOPPED TRAFFIC AND THE ONCOMING VEHICLE IN THE OPPOSING LANE TO AVOID A CRASH. A BRAKE LINE HAD BLOWN CAUSING THE BRAKE FAILURE. I HAD ALREADY EXPERIENCED BRAKE FAILURE IN ANOTHER GM MODEL, AND WAS QUESTIONING HOW IT WAS POSSIBLE THAT ONE PERSON COULD HAVE TWO SEPARATE BRAKE LINE FAILURES ON TWO SEPARATE BUT SIMILAR VEHICLES. AS I RESEARCHED IT BECAME CLEAR THAT THIS TYPE OF BRAKE FAILURE WAS COMMON ON THESE TYPES OF VEHICLES. I'VE LIVED IN SOUTHWEST VIRGINIA MY ENTIRE LIFE, AND I HAVE OWNED 30-40 VEHICLES OF ALL MAKES AND MODELS, BUT I HAVE ONLY EXPERIENCED NEAR CATASTROPHIC VEHICLE FAILURE ON TWO OF THOSE VEHICLES, A 2001 CHEVROLET SUBURBAN AND A 2002 GMC YUKON. TO SAY THAT THESE BRAKE LINE FAILURES COULD BE AVOIDED THROUGH ROUTINE MAINTENANCE IS A BRAZEN ATTEMPT TO DEFLECT CULPABILITY TOWARDS A CONSUMER MARKET NEITHER DESIGNED NOR EQUIPPED TO DIAGNOSE PENDING FAILURE WITHOUT WARNING. THESE VEHICLES HAVE INNUMERABLE SENSORS TO INDICATE ALL TYPES OF OF POTENTIAL ISSUES, EVEN SO FAR AS TO REMIND THE DRIVER WHEN THE OIL NEEDS TO BE CHANGED. IF THE MANUFACTURER FEELS THE OWNER IS SO INEPT AS TO TRACK OIL CHANGES EVERY THREE THOUSAND MILES, HOW ON EARTH DO THEY EXPECT THOSE SAME PEOPLE WOULD BE ABLE TO DIAGNOSE THE DEGRADATION OF BRAKE LINES, MOST OF WHICH ARE HIDDEN? I'VE NEVER BEEN TO A SHOP AND BEEN ASKED AS PART OF THE MANY SERVICES THEY OFFER, INCLUDING STATE SAFETY INSPECTIONS, "WOULD YOU LIKE US TO TEST YOUR BRAKE LINES FOR POTENTIAL FAILURE?" CV AXLES, BALL JOINTS, BRAKE PADS, ALL ARE INCLUDED IN INSPECTIONS. NOT BRAKE LINES, BECAUSE THEY ARE NOT MAINTENANCE PARTS. GM IS WHOLLY RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110991July 12, 2018
EXTERIOR LIGHTING
BOTH BREAK LIGHTS WENT OUT, WEATHER HAS BEEN HOT IN THE HIGH 90S WHICH GMC DEALER EXPRESSED COMMON CONCERN AMONG OWNERS DURING SUMMER. VEHICLE IS USED 15MILES/DAY ON AVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110580July 10, 2018
EXTERIOR LIGHTING
REAR PASSENGER TAILLIGHT IS OUT. IT APPEARS TO BE A COMMON ISSUE BUT DEALERSHIP AND GM CUSTOMER CARE WILL NOT STAND BEHIND THEIR PRODUCT. TYPICAL RESPONSE "VEHICLE IS OUT OF WARRANTY NOW". NOW I HAVE TO PAY $600+ ON A PART PLUS LABOR. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110584July 10, 2018
ELECTRICAL SYSTEM
VEHICLE WAS TAKEN IN ON NOVEMBER 2017 DUE TO REAR TAILGATE/HATCH NOT OPENING PROPERLY AND MAKING NOISE SOMETIMES. STRUTS AND OTHER COMPONENTS REPLACED. VEHICLE IS NOW OUT OF WARRANTY AND REAR TAILGATE MODULE CAUGHT ON FIRE INSIDE THE VEHICLE AND BURNED UP. GM CUSTOMER CARE CASE 8-43560624XX WAS STARTED. PART SHOWS SIGNS OF FIRE, HEAVY COMPONENT DAMAGE BURN MARKS EVERYWHERE AND GROUND PLANES WITHIN THE PCB SHOW SIGNS OF EXTREME OVERHEATING, INSIDE OF THE VEHICLE SMELLS LIKE BURNT PLASTIC AND THE REAR TAILGATE COULD NOT BE OPEN. GM IS NOT CALLING IT A FIRE BUT IT IS OBVIOUS FROM THE PART THAT THERE WAS A FLAME AND A LOT OF HEAT. TRIED TO ESCALATE THIS PASSED GM CUSTOMER CARE SO GM ENGINEERS CAN AT LEAST LOOK AT IT BUT CHRIS (DID NOT PROVIDE LAST NAME AND/OR ID NUMBER) INFORMED ME THAT THERE IS NO MORE ESCALATION AT THIS POINT. WAS GIVEN THE TYPICAL SCRIPT "WE APOLOGIZE, BLAH BLAH BLAH, VEHICLE IS OUT OF WARRANTY".GM ENGINEERS SHOULD LOOK AT THE PICTURES AND THE PART TO MAKE SURE THIS IS NOT A SAFETY RELATED ISSUE. PICTURES ATTACHED OF THE "THERMAL" EVENT AS GM CALLED IT AS THEY CANNOT SAY IT CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11110252July 9, 2018
EXTERIOR LIGHTING
THE DRIVERS SIDE REAR TAIL LIGHT STOPPED WORKING. CHECKED MULTIPLE FORUMS AND THIS ISSUE CONTINUES TO BE A CHRONIC ISSUE FOR OWNERS OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104532June 28, 2018
EXTERIOR LIGHTING
BRAKE LIGHTS GO OUT (BOTH SIDES) INTERMITTENTLY. STARTED HAPPENING AT LESS THAN 1YR OLD, AND CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104143June 26, 2018
EXTERIOR LIGHTING
THE FIRST COMPLAINT IS ABOUT THE TAII LIGHTS. ONE OF THE RUNNING LIGHTS DOES NOT ILLUMINATE. I FIGURED IT WOULD BE A LAMP. NOPE. $500-$800 TO REPLACE THE ENTIRE ASSEMBLY! APPARENTLY IT IS SO COMMON THERE ARE SEVERAL PEOPLE ONLINE THAT HAVE BUSINESSES REPAIRING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103592June 23, 2018
EXTERIOR LIGHTING
PASSENGER SIDE TAIL LIGHT WORKS ONLY INTERMITTENTLY. THE TURN SIGNAL STILL FUNCTIONS, BUT THE BRAKE LIGHT ITSELF FAILS. I WAS PULLED OVER MY POLICE FOR A NON-FUNCTIONING TAIL LIGHT. NEW LIGHT ASSEMBLY IS $660 PER LIGHT TO REPLACE AT THE DEALERSHIP. THIS PROBLEM OCCURS REGARDLESS OF THE VEHICLE BEING IN MOTION OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102108June 15, 2018
SERVICE BRAKES
WHEN STARTING AND STOPPING (DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES) SUCH AS AT A LEFT TURN (WAITING FOR TRAFFIC) OR A DRIVE-THRU WINDOW, THE BRAKES STOP WORKING AND THE CAR ROLLS FORWARD EVEN WHEN THE BRAKE IS DEPRESSED. IF YOU PRESS REALLY HARD IT WILL USUALLY STOP- BUT IT DEFINITELY ROLLS FORWARD WHEN YOU ARE TRYING TO STOP. THE DEALERSHIP SAYS THAT A VACUUM PUMP IS FAULTY BUT THIS COULD RESULT IN AN ACCIDENT AS I ALMOST ROLLED INTO ONCOMING TRAFFIC WHILE WAITING IN LINE TO TURN LEFT AT A "LEFT TURN YIELD ON GREEN LIGHT".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101776June 14, 2018
EXTERIOR LIGHTING
TAIL LIGHTS INTERMITTEDLY DO NOT WORK. SOMETIMES IT'S THE RIGHT SIDE AND SOMETIMES IT'S THE LEFT SIDE. I'VE SEEN MANY OTHER COMPLAINTS ON LINE AS I HAVE BEEN RESEARCHING FOR PRICING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101640June 13, 2018
EXTERIOR LIGHTING
RIGHT BRAKE LIGHT HAS BEEN WORKING INTERMITTENTLY. THIS HAS BEEN AN ISSUE WHEN THE CAR IS BOTH PARKED AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101735June 13, 2018
EXTERIOR LIGHTING
I HAVE THIS EXACT SAME PROBLEM...I CAN NOT AFFORD TO FIX IT. BRAKE LIGHT STOPPED WORKING, GMC WANTS TO REPLACE THE WHOLE ASSEMBLY FOR $800. MY WARRANTY HAS EXPIRED BUT I THINK GMC SHOULD HAVE AWAY TO REPAIR THE LIGHT INSTEAD OF REPLACING THE WHOLE ASSEMBLY. A RECALL ON THIS SHADY WAY OF GETTING THE CONSUMER HARD EARNED MONEY. BECAUSE IT SHOULD LAST LONGER. I CAN?T DRIVE MY CAR IN FEAR OF GETTING A TICKET. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101324June 12, 2018
ELECTRICAL SYSTEM
THE PASSENGER BRAKE LIGHT IS OUT AND THE SMALL LED CANNOT BE INDIVIDUALLY REPLACED BY THE DEALER. GMC ONLY SELLS THE ENTIRE UNIT FOR OVER $850.00. THIS IS A KNOWN WARRANTY ISSUE THAT GM REFUSES TO ACKNOWLEDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101394June 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY TAIL LIGHT WILL QUIT WORKING INTERMITTENTLY. WHEN IT IS COOL, THEY WORK, WHEN IT GETS HOT, THEY QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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