GMC Yukon XL Complaints
2,896 consumer complaints on file.
- #11132450October 1, 2018ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132460October 1, 2018ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132334September 30, 2018POWER TRAIN
VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132337September 30, 2018STRUCTURE:BODY, ELECTRICAL SYSTEM
UPON DRIVING VEHICLE WATER WAS OBSERVED TO DRIP FROM UPPER LEFT HAND DRIVERS COMPARTMENT ONTO DRIVER. THE WEATHER HAD PREVIOUSLY BEEN RAINING. ROOF FABRIC WAS SATURATED AND WATER WAS ACTIVELY FALLING. THE DEALER CONFIRMED THE ANTENNA ASSEMBLY ON THE ROOF WAS A KNOWN FAILURE MODE FOR THIS HAZARD. WATER CAN PASSIVELY MIGRATE THROUGH INTERIOR COLUMN. VEHICLE HAD NOT BEEN THROUGH ANY MECHANICAL OR AUTOMATED WASHING SYSTEM. VEHICLE HAD NOT BEEN SUBJECT TO ANY EXTERNAL CAUSE. FAILURE WAS CAUSED BY FAULTY MANUFACTURING ASSEMBLY PROCESS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132338September 30, 2018ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING WITH THE NAVIGATION SYSTEM ACTIVELY NAVIGATING THE DESTINATION PATH, THE CENTER CONSOLE DISPLAY SCREEN TURNS TO A BLACK SCREEN WITH NO NAVIGATION FEATURES. THE CONSOLE RANDOMLY REBOOTS AND MUST RESTART. THIS FAILURE MODE CAN CAUSE EXTREMELY HAZARDOUS DRIVING CONDITIONS BY DELAYING THE DRIVERS ABILITY TO FOLLOW THE CORRECT ROUTE. THE DEALER IDENTIFIED THE CAUSE TO BE THE RADIO ASSEMBLY. RADIO REPLACED. SIMILAR SITUATION CONTINUE TO OCCUR WITH THE REPLACEMENT RADIO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132339September 30, 2018ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING, THE CHECK ENGINE LIGHT INTERMITTENTLY FLASHES. VEHICLE RUNS EXTREMELY ROUGH, SLUGGISH AT TIMES. DEALER CHECKED VEHICLE OVER A PERIOD OF TIME AND EVENTUALLY CONFIRMED RANDOM MISFIRES. UNABLE TO FIX ISSUE. UNABLE TO DETERMINE CAUSE. VEHICLE WAS LATER CONFIRMED TO HAVE A FAULTY TRANSMISSION TRANSMISSION REPLACED BY DEALER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132014September 27, 2018SERVICE BRAKES
ON 9/25/18 WHILE APPLYING BRAKES THE BRAKE PEDAL BECAME EXTREMELY HARD TO PRESS AND VERY HARD TO STOP THE VEHICLE. THANK GOD IT WAS IN MY DRIVEWAY THIS OCCURRED. MY SIGNIFICANT OTHER CAME HOME FROM WORK ON 9/27/18 AND CHANGED PADS, LUBED CALIPER SLIDERS, AND VERIFIED PROPER CALIPER OPERATION. SPENT 9/26/18 TALKING WITH THE DEALER AND CHECKING RECALLS. ALL THESE REPAIRS WERE SUGGESTED BY THE LOCAL DEALER, BY THEM OF COURSE. UPON TEST DRIVE AFTER NEW PADS WERE INSTALLED, THE SAME ISSUE HAPPENED. DRIVING FORWARD THE BRAKES OPERATE AS THEY SHOULD OR AT LEAST FEEL NORMAL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132488September 25, 2018POWER TRAIN
DRIVING ON THE HIGHWAY THE VEHICLE WOULD NOT SHIFT GEARS CAUSING THE DRIVER TO PROCEED WELL UNDER THE POSTED SPEED LIMIT. THE DRIVER ATTEMPTED TO INCREASE SPEED SLOWLY AND THE VEHICLE HESITATED, THE ENGINE REVER BUT THE SPEED WOULD NOT INCREASE. THIS CAUSED CARS AT THE CORRECT SPEED TO VEER OUT OF THE LANE TO AVOID A CRASH. ONCE OFF THE HIGHWAY THE VEHICLE WAS HESITANT TO SHIFT GEARS AND EMITTED LOUD REVVING SOUNDS FROM THE ENGINE. PROCEEDING FROM A STOP AT A RED LIGHT THE VEHICLE HESITATED MOVEMENT CAUSING THE WHEELS TO SPIN ON THE PAVEMENT AND AGAIN CARS TO VEER QUICKLY OUT OF THE PATH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130702September 21, 2018EXTERIOR LIGHTING
ISSUES WITH BACK LED TAIL LAMPS NOT WORKING. I HAVE SEEN MANY ISSUES WITH PEOPLE HAVING THE SAME PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130024September 17, 2018EXTERIOR LIGHTING
MY DRIVERS SIDE TAIL LIGHT JUST WORKS INTERMITTENTLY WHEN I AM OUT ON THE ROAD DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129675September 15, 2018UNKNOWN OR OTHER
DASHBOARD CRACKED ON CORNER OF AIRBAG.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129542September 14, 2018UNKNOWN OR OTHER
THE DASHBOARD COVER IS CRACKING IN MULTIPLE PLACES AROUND THE AIRBAGS AND ABOVE THE INSTRUMENT PANEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129424September 13, 2018ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY RIGHT REAR TAIL LIGHT WORKS ON AND OFF FOR ABOUT A YEAR . I HAVE 41,000 MILES ON MY CAR AND NOW THE LEFT TAIL LIGHT GOES IN AND OUT ALSO SO I POTENTIALLY COULD HAVE TWO BRAKE LIGHTS OUT AT THE SAME TIME. I'VE SEEN SEVERAL OF THE SAME CAR IS ON THE ROAD WITH THE SAME PROBLEM GMC DENIES THE PROBLEM AND CHARGES $800 PER TAIL LIGHT TO FIX IT'S A HUGE SAFETY CONCERN AND I DON'T FEEL LIKE MY FAMILY IS SAFE AND I DON'T THINK WE SHOULD BE LIABLE FOR THEIR FAULTY LIGHT EQUIPMENT. THEY WON'T RECOGNIZE THEY ARE RESPONSIBLE FOR THE ISSUE IT'S COMPLETELY UNACCEPTABLE AND A HUGE SAFETY CONCERN. WHEN LOOKING UP THE PROBLEM ONLINE THERE ARE HUNDREDS OF PEOPLE WHO ARE HAVING THE SAME ISSUE WITH THE SAME MODEL CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129111September 12, 2018EXTERIOR LIGHTING
LED TAILLIGHTS AND BRAKE LIGHTS WORK INTERMITTENTLY ON BOTH DRIVER AND PASSANGER SIDE. PROBLEM HAS BEEN LONG TERM AND APPEARS TO BE FAILING MORE FREQUENTLY NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11128422September 10, 2018AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON XL. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME WHILE WAITING TO RECEIVE THE PART FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER (THOMAS BEDFORD CHEVROLET, 4003 US-220 BUS, BEDFORD, PA 15522, 1-(814) 623-8131) AND THE MANUFACTURER WERE UNABLE TO PROVIDE A SPECIFIC DATE THAT THE PART MAY BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11124603September 5, 2018UNKNOWN OR OTHER
THIS WILL BE THE 3RD TIME IN THE LAST 4 YEARS I HAVE EXPERIENCED MY YUKON XL 2004 MODEL COMPLETELY SHUTTING DOWN WHILE ALL 3 TIMES DRIVING ON THE HIGHWAY AT A SPEED AVERAGE OF 65 MPH. WITH NO WARNING AT ALL. ALL 3 TIMES HAVE BEEN WHILE DRIVING THIS VEHICLE OVER A 4 HOUR PERIOD FOR FAMILY VACATION. MOST RECENTLY WAS THIS PAST LABOR DAY WEEKEND. WE HAVE REPLACED SENSORS, FUEL PUMP, AND MOST RECENTLY HAD THE ENGINE REPLACED WHICH IS WHY I KNOW FOR CERTAIN IT CANNOT BE RELATED TO ANY OF THE ABOVE. THANKFULLY I WAS NEAR A EXIT RAMP EACH TIME AND WAS ABLE TO PULL OVER SAFELY. ALL 3 TIMES I HAVE WAITED ABOUT 15 MINUTES AND THE CAR WILL START BACK UP -AND NO ONE SEEMS TO KNOW WHAT IS WRONG WITH IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123998September 2, 2018EXTERIOR LIGHTING
FRONT RIGHT LED DAYLIGHT LIGHT IS OUT. CAR IS OUT OF WARRANTY, AND PART IS APPROXIMATELY $750 TO REPLACE, VICE JUST A BULB SWAP. CAR HAS ABOUT 90K MILES ON IT. LED DAYLIGHT IS NOT ABLE TO BE REPAIRED. I BELIEVE IT'S REFERRED TO AS DRL. DEALERSHIP WILL NOT REPLACE IN WARRANTY, BECAUSE CAR IS OUT OF WARRANTY - AND REPLACEMENT FOR A LIGHT IS OVER $700....ABSOLUTELY UNACCEPTABLE AND UNSUSTAINABLE. ESPECIALLY SINCE THIS MODEL IS A 2015 MODEL. OVER THE LIFE OF THIS VEHICLE, HOW MANY TIMES AM I EXPECTED TO REPLACE A $750 LED HOUSING?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123189August 29, 2018AIR BAGS
TAKATA RECALL - THIS RECALL HAS BEEN OUTSTANDING FOR OVER TWO YEARS AND IS STILL INCOMPLETE WITH NO REMEDY AVAILABLE. THAT SEEMS LIKE TOO LONG A PERIOD OF TIME FOR A FAULTY AIRBAG TO NOT BE REPAIRED AND NO REMEDY TO BE AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11122956August 28, 2018ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PROGRESSIVE INTERMITTENT BRAKE LIGHT FUNCTIONALITY THAT EVENTUALLY CULMINATED WITH COMPLETE INOPERABILITY; ONLY THE RIGHT/LEFT BRAKE LIGHT ASSEMBLIES ARE AFFECTED; REVERSE LAMPS OPERATE; UPPER CENTER BRAKE LIGHT FUNCTIONS NORMALLY; THIS IS A KNOWN PROBLEM WITH GMC BRAKE LIGHT ASSEMBLIES PER MULTIPLE FORUMS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123144August 28, 2018ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MULTIPLE COMPLAINTS HAVE BEEN FILLED WITH GMC ABOUT THEIR POOR BRAKE DESIGN ON THEIR 2015- 2019 YUKONS THE CIRCUIT BREAKS AND THE TAIL LIGHT ASSEMBLY QUITS WORKING. YUKON SAYS THEY HAVE NOT HEARD OF SUCH COMPLAINTS. AND WILL NOT RECALL THEIR POOR ASSEMBLY DESIGN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0