GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11309700February 17, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED MY VEHICLE OCTOBER 31'ST 2019 FROM A LOCAL DEALERSHIP. THE MILAGE WAS ABOUT 74K MILES. I HAVE ONLY HAD THIS VEHICLE FOR A FEW MONTHS. MY CONCERN IS THE FOLLOWING. WHILE DRIVING, AT LEAST 7 TO TEN TIMES THE VEHICLE COMPLETELY STALLS. IN OTHER WORDS IT COMPLETELY STOPS. THE STEERING WHEEL LOCKS. ALL POWER IS LOST. NO LIGHTS NO NOTHING. THIS HAS HAPPENED AT INTERSECTIONS, IT HAS HAPPENED WHEN TURNING LEFT, IT HAS HAPPENED WHEN TURNING RIGHT. IT HAPPENS WHEN WE ARE YIELDING. SOMETIMES THE DASH STARTS TO FLICKER AND ALSO THE CONSOLE. SOMETIMES LIKE TODAY WITHOUT ANY WARNINGS. THIS IS PUTS ME AND MY FAMILY IN A VERY DANGEROUS SITUATION. PLEASE RESPOND ASAP. I CURRENTLY HAVE 86K MILES ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309161February 14, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING IN ANOTHER VEHICLE BEHIND HIS WIFE HE NOTICED THAT THE REAR PASSENGER'S SIDE BRAKE LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO CRAWFORD BUICK GMC LOCATED AT (6800 MONTANA AVE, EL PASO, TX 79925) WHERE THEY REPLACED REAR PASSENGER BRAKE LAMP BULB. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LAMP ALSO BECAME INOPERABLE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309043February 13, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
THE YUKON'S AUTOMATIC TRANSMISSION CAN GET VERY JERKY WHEN ACCELERATING FROM A STOP, ESPECIALLY WHEN THE ENGINE IS COLD (FIRST 10-15 MINS OF DRIVING). CITY DRIVING SEEMS TO BE THE MAIN ENVIRONMENT WHEN THE TRANSMISSION JERKINESS OCCURS. THE JERKINESS STARTED SUBTLY AROUND 75,000 MILES, AND NOW AT ALMOST 100K MILES, THE ISSUE HAS ONLY GOTTEN MORE SEVERE. ACCELERATING FROM A STOP UPHILL AND AROUND TURNS ARE TIMES WHEN IT'S MORE PRONE TO JERK. THE BEST WAY I CAN DESCRIBE IT WOULD BE A LAG IN GEAR SHIFTING CAUSED BY SOME TYPE OF DELAY THE CAR'S ELECTRONIC CONTROL SYSTEM. THE LAG HAS OCCURRED SO VIOLENTLY AT TIMES, IT FEELS LIKE I'VE BEEN IN A REAR-END COLLISION. I WOULD HESITATE TO ALLOW BABIES TO RIDE IN THIS CAR DUE TO THEIR INABILITY TO BRACE WHEN THESE JERKS OCCUR; THERE'S DEFINITELY ENOUGH FORCE TO CAUSE WHIPLASH TO A BABY. I WOULD SAY THE JERK HAPPENS 2-3 TIMES EVERY TRIP, EVEN IF I SLOWLY ACCELERATE TO PREVENT QUICK GEAR SHIFTS FROM HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308410February 11, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LEFT AND RIGHT BRAKE/RUNNING LIGHTS WORK INTERMITTENTLY. OCCASIONALLY ONE SIDE WILL WORK AND THE OTHER DOESN'T AND VISE VERSA. MORE OFTEN THAN NOT, NEITHER SIDE WORKS. GM KNOWS ABOUT THIS DEFECT AND REFUSES TO CORRECT THE PROBLEM THAT THEIR MANUFACTURING CAUSED. THIS IS A MAJOR SAFETY CONCERN AS MY WIFE AND THREE YOUNG CHILDREN USE THIS VEHICLE ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308521February 11, 2020
EXTERIOR LIGHTING
RIGHT TAIL LIGHT DOES NOT ILLUMINATE. GMC WILL NOT COVER THIS REPAIR EVEN THOUGH IT IS A KNOWN ISSUE SINCE MY VEHICLE HAS OVER 72,000 MILES. THIS SHOULD BE COVERED INDEFINITELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307728February 7, 2020
EXTERIOR LIGHTING
REAR BRAKE LIGHT DOES NOT WORK. GM DEALERSHIP STATES THAT THIS LED BRAKE LIGHT WAS DESIGNED TO BE LIFETIME. RECEIVED LETTER FROM GM STATING THAT THEY ARE ONLY COVERING THE FREE REPLACEMENT THRU 72,000 MILE. MY VEHICLE HAS MORE THAN 72,000 MILES. COST TO REPAIR $800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307732February 7, 2020
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THERE WAS A DELAY FOR THE BRAKES TO ENGAGE CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE CONTACT STATED WAS AWAITING AN INSPECTION BY A MANUFACTURER FIELD INSPECTOR. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN BRAKE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 59,600. *DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11307803February 7, 2020
ELECTRICAL SYSTEM
BRAKE LIGHT ASSEMBLY HAS GONE OUT FOR 3RD TIME. $700 TO REPAIR EACH TIME. LOTS OF COMPLAINTS ON LINE ABOUT THIS. GM HAS REFUSED TO ACKNOWLEDGE THIS HAS BEEN A PROBLEM. SHOULD BE A RECALL FOR THIS AND ALL OF US WHO HAVE HAD TO REPAIR THIS SHOULD BE REIMBURSED. THEY ARE REPLACING FAULTY BRAKE LIGHT UNITS WITH FAULTY UNITS SO IT REPEATEDLY RECURS. THEY HAVE ALSO FAILED TO ACKNOWLEDGE ISSUE UNTIL VEHICLES HAVE ACCUMULATED OVER 72,000 MILES SO THEY CAN CLAIM OUTSIDE SPECIAL WARRANTY PERIOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307502February 6, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
THE BRAKE AND TAIL LIGHTS ON THIS GMC YUKON ONLY RANDOMLY LIGHT UP. HAVE BEEN TOLD RANDOM TIMES BY OTHER MOTORIST THAT BRAKE OR TAIL LIGHTS ARE NOT WORKING ON HIGHWAY. I'VE CONTACTED GM MULTIPLE TIMES ON PHONE AND AT DEALER AND THEY WANT ME TO PAY OUT OF POCKET TO FIX THIS SAFETY ISSUE. THEY FINALLY SENT A LETTER OUT TODAY NOTING THERE AWARE OF THIS PROBLEM BUT STILL WANT FIX MINE BECAUSE IT'S OVER 72K ON YUKON. SAFETY HAS NO MILEAGE LIMIT AND GM NEEDS TO FIX THESE PROBLEMS. GOOGLE THIS ISSUE AND YOU WILL SEE THE INTERNET IS FULL OF COMPLAINTS ABOUT GM LED BRAKE AND TAIL LIGHTS GOING BAD. THANKS FOR ANY HELP WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307540February 6, 2020
ELECTRICAL SYSTEM, SEATS
MY SEAT HEATER MALFUNCTIONED, BURNING A HOLE IN MY SEAT BACKREST, AND BURNING A HOLE IN MY JACKET! 30 SECONDS AFTER LEAVING MY HOME, DRIVING ON A RESIDENTIAL STREET, I SUDDENLY FELT A SHARP POKING IN MY BACK. WHEN I REACHED BACK I WAS SHOCKED TO FEEL THE SEAT BURNING AND A HOLE IN THE SEAT! I REACTED IMMEDIATELY, TURNING OFF THE SEAT HEATER AND PULLING OVER. MY CAR HAD SMOKE AND SMELLED OF BURNING PLASTIC. I LOOK AT THE BACK OF MY DRIVERS SEAT AND THERE WAS A HOLE IN THE SEAT WHERE IT BURNED STRAIGHT THROUGH. AND WHEN I TOOK OFF MY JACKET I FOUND A HOLE THERE AS WELL WHERE THE SEAT BURNED THROUGH IT AS WELL. I HAD A SMALL BURN, BUT IT WAS ONLY MINOR. IT WAS A DISTURBING SITUATION THAT COULD HAVE BEEN WORSE IF I DIDN'T REACT IMMEDIATELY OR WAS DRIVING ON THE HIGHWAY. TODAY I TOOK IT INTO MY LOCAL GMC DEALER WHO DIDN'T SEEM VERY CONCERNED AND LET ME KNOW IT WOULD BE EXPENSIVE TO GET IF FIXED. I DECLINED THE SERVICE AT THIS TIME. I THEN CALLED GMC CUSTOMER SERVICE WHO DOCUMENTED MY SITUATION, BUT ALSO DIDN'T SEEM CONCERNED. I WOULD HAVE HOPED GMC WOULD HAVE WANTED TO AT LEAST DIAGNOSE ROOT CAUSE TO ENSURE THERE IS NOT A LARGER PROBLEM ON THEIR HANDS. I AM NOT LOOKING FOR A PAYDAY HERE. I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO OTHERS AT A TIME THAT IT COULD CAUSE A MORE SERIOUS ACCIDENT OR INJURY.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11306916February 4, 2020
EXTERIOR LIGHTING
LEFT (DRIVER SIDE) REAR TAIL LIGHT ASSEMBLY IS COMPLETELY DEAD. THIS IS THE SECOND TIME IN TWO YEARS. WILL BE THE THIRD ASSEMBLY ON THE VEHICLE IN THE FIVE YEARS I HAVE OWNED IT.THE ASSEMBLY DOES NOT LAST. ALL THE LED'S STOP WORKING. THERE DOESN'T APPEAR TO BE ANY PARTICULAR REASON THAT THE SHOP CAN FIND THAT IT CAUSING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307063February 4, 2020
SERVICE BRAKES
FULL BRAKE FAILURE IN 7/19 AND AGAIN IN 10/19. WE WERE ABLE TO AVOID HITTING OTHER VEHICLE AS LITTLE TRAFFIC. HAD THEM COMPLETELY REPAIRED BOTH TIMES. 1/20 BRAKES FAILED AGAIN CAUSING US TO AVOID HITTING OTHER VEHICLES BY JUMPING A CURB AND HITTING A MILE MARKER SIGN A PARKWAY. THAT IS 3 BRAKES FAILURES IN 7 MONTHS. VEHICLE IS NOW TOTALED. THIS SEEMS TO BE A HUGE ISSUE! NO INJURIES, THANK GOD!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306859February 3, 2020
STEERING
INTERMITTENT POWER STEERING LOSS, LOW SPEEDS. THE STEERING RACK WAS RECENTLY REPLACED. I SEE ONLINE THAT THERE IS AN ELECTRIC PANEL THAT MIGHT CAUSE THIS. WILL BRING BACK TO LOCAL SHOP TOMORROW. NOT SURE HOW THAT IS TESTED VS PUMP/LINE OR THE NEW RACK DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306887February 3, 2020
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
LED BRAKE LIGHTS DON'T WORK CAR SHAKES AND TRANSMISSION SHUDDERS WHILE DRIVING 35-45MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306231January 31, 2020
EXTERIOR LIGHTING
TAILLIGHT FAILURE: THE FAILURE OF LED LIGHT IS A DIRECT RESULT OF THE ALLOY BASE CIRCUIT USED TO MAINTAIN CONTINUITY. THE ALLOY'S INABILITY TO EXPAND AND CONTRACT DUE TO THE CURRENT DESIGN, CAUSES FAILURE OF THE PRODUCT. EVIDENT BY THE VIDEOS OF REPAIRS ONLINE. THE ALLOY IS BREAKING, INTERRUPTING THE CURRENT FROM MAINTAINING CONTINUITY RESULTING IN FAILURE. THIS IS A MANUFACTURING DEFECT WHERE THE PRODUCT SHOULD HAVE HAD EXPANSION AND CONTRACTION POINTS ON SUCH A PART TO PREVENT PREMATURE FAILURE. THE LIGHT IS NONREPAIRABLE WITHOUT BREACHING THE PERMANENTLY SEALED SHELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306161January 30, 2020
EXTERIOR LIGHTING
TAIL LIGHTS SUDDENLY STOPPED WORKING. CALLED THE DEALER AND WAS TOLD $800. TO REPLACE. THE DEALERSHIP TOLD ME EVERYONE IS HAVING THIS PROBLEM WHY IS IT NOT A RECALL? I RESEARCHED THE PROBLEM ONLINE AND EVERYBODY IS COMPLAINING ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302758January 29, 2020
AIR BAGS
TL* TAKATA AIRBAG RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V383000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302470January 28, 2020
AIR BAGS
MY TAKATA RECALL COMES BACK AS "INCOMPLETE - WORKING ON A SOLUTION". THIS HAS BEEN GOING IN FOR YEARS. IS MY CAR SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302481January 28, 2020
AIR BAGS, UNKNOWN OR OTHER
I WORK IN A DEALERSHIP AND PURCHASED MY VEHICLE USED IN APRIL 2016. AT THE TIME IT HAD SMALL CRACKS THAT EXTENDED FROM THE DASH AIRBAGS ABOUT 1" OR SO TOWARDS THE WINDSHIELD. THE CRACKS ARE NOW QUITE LARGE. IF THE AIRBAGS WERE TO DEPLOY, THE PLASTIC FROM THE DASH WOULD ALSO BECOME AIRBORNE. THIS HAS BECOME A SERIOUS SAFETY CONCERN TO MYSELF WHILE DRIVING AS WELL AS ANYONE WHO MAY SIT IN THE FRONT SEAT, INCLUDING MY GRANDCHILDREN. THESE CRACKS ARE NOW ABOUT 1/4" IN WIDTH AND ABOUT 3" LONG AND EXTEND FROM THE EDGE OF THE AIRBAG AND END AT THE DEFOGGER VENTS UNDER THE WINDSHIELD. I FEEL THAT THIS IS SOMETHING THAT GM SHOULD BE CONCERNED ABOUT AS WELL. IT WOULD BE TO GM'S ADVANTAGE TO TAKE CARE OF THIS NOW, RATHER THAN WAIT UNTIL THE UNTHINKABLE HAPPENS. I WILL FORWARD PICTURES IF YOU REQUEST. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301811January 25, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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