GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11639992January 31, 2025
ENGINE
Vehicle was traveling down the freeway at 70 mph when suddenly the motor stopped running and it shifted automatically into neutral. We had to coast the car off of the freeway to the side of the road and stop. One stopped the motor no longer would start and we had to call a tow truck to get towed to the dealership. Dealership has stated that the motor will be need to be replaced. Wheel samples were taken and results were excessive metals found in the oil. Dealer noted likely it was a bearing issue that failed in caused the motor to fail. A complete engine replacement will be required from the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639576January 30, 2025
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639765January 30, 2025
ENGINE
The engine completely failed without warning. The vehicle stalled and would not restart. I was unable to put the Yukon in neutral in order to move it out of the way of traffic. As I was in the process of turning I was completely blocking oncoming traffic. When the vehicle was finally towed to the dealership they told me that there was no oil in the engine. I had checked the oil 2 days prior and the dipstick showed full. We had no leaks in the driveway and no low oil indicator came on to warn us. A dealership in Holland Michigan had just looked at the vehicle to take care of some recall updates and reset the oil indicator telling me that we could get it taken care of later as it was only 2000 miles since the previous oil change and the previous oil change company hadn’t reset the percentage indicator properly. In the case of LOW OIL there was no warning whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639641January 30, 2025
POWER TRAIN
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired and remained at the local dealer for further investigation. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V839000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639633January 30, 2025
ENGINE
Driving on a highway at 75 mph when car had multiple error messages popping up in screen (switching too fast to read) when the car made a loud noise & started to decrease speed. Nothing worked. Pulled off to side of road & car would not restart. Currently in the shop awaiting a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639491January 29, 2025
ENGINE
Relatively uneventful ownership history for new 2022 Yukon XL Denali purchased April 2022. Yesterday, started noticing knocking noise from engine. On way to dealership today, the engine died on the interstate without any warning messages and the vehicle ultimately stopped in the middle of the road off of the exit with my 3 young children on board. Dealership indicates that engine died and will need to be replaced. They stated that 3 other vehicles on the lot with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639420January 29, 2025
ENGINE
On or about September 28 while traveling N on US 67 it was necessary to stop at a construction stop light. As I started to accelerate a pinging started. I continued roughly 10 miles, to my daughters house. The truck was flat bedded back to Jones Auto Center in Monmouth Ill. The found a bent push rod and bad lifter in the #1 Cyl. Repairs were done per the attached Invoice. Milage was 103,000. On 11/5/2024 while traveling on US 116 @ 65+-MPH the engine froze, with instant stoppage. Flatbedded to Myler Automotive where the engine was replaced per the attached Invoices. Milage was 105907.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639395January 29, 2025
ENGINE
Engine failure - Yes, vehicle at dealer Engine failed on a busy road during rush hour, family in vehicle. Dealer confirmed engine needs replacement, lead time unknown. Expected later than Oct 2025. Inspected by certified dealer service dept. Warning lamps prior to failure, roughly .5 miles prior. Limited power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639238January 29, 2025
ELECTRICAL SYSTEM, ENGINE
Two weeks ago, while driving on the highway, our Yukon suddenly quit accelerating and flipped into neutral. We had to quickly pull over to the left shoulder with our entire family. We put the vehicle into park and tried to restart, which it wouldn’t do. We ended up having to call OnStar and having it towed to the nearest dealer. They “repaired it,” yet a week later, the same thing happened while pulling up to a stop light. This time we were 4 hours from home and on a weekend. While waiting for a tow truck, the police towed it to an impound lot. Lots of money, time and red tape to get it out of the impound lot to the nearest dealer to have it looked at. It’s been there almost a week and all I’ve heard is that it’s most likely the motor but they still haven’t confirmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639088January 28, 2025
POWER TRAIN
In June 2021 at approximately 168,000 miles the engine suffered catastrophic engine failure while driving. I was forced to replace the engine at my cost as it was out of the original warranty. I was told the cause of the engine failure was due to low oil pressure over an extended prior of time from worn engine bearings which resulted in a dropped value in cylinder #7 and #8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639086January 28, 2025
ENGINE
I was driving on the highway and my car signaled a "Low Oil Pressure". I pulled over and checked the oil level which confirmed I had the proper amount of oil in the engine. I turned on engine and began to drive again. Five minutes later I got a warning saying "No Oil. Turn Engine Off" and pulled over immediately. Had the car towed to GMC Beck and Masten Dealership the same day. Next day GMC Beck and Masten dealership ran diagnostics and didn't find any issues other than confirming the computer showed some "communication issues". They reset the computer system and called me and said I was good to go. I picked up my SUV and a mile away from home I notice the oil gauge was almost at zero. As I turned slowly to my street the SUV just stopped moving in the middle of a road while an 18 wheeler was behind me in a construction zone. 18 wheeler had to swerve to the right to prevent hitting me. I had the car towed again. The week after dealership called and said "you will stay in your rental and we are ordering an engine" casually. I called to understand what was going on but had to look in car forums to realize this was bigger than just a glitch in one car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638980January 28, 2025
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
2024 gmc Yukon with less than 2,000 miles decided not to start one day. Had a tow truck come to the house and pick it up to take to a local shop to get a new battery. Replaced the battery and the battery shop delivered to car back to our house and was totally fine…the next day we went to start it and again the battery was toast. So, got another tow truck to deliver to the dealership and had it checked out, the dealership says there are 12 codes popping up and they can’t figure out why the batteries are not holding at this point. This is a diesel Yukon. We had a 2022 Escalade that the motor went belly up on us 3 times before we bought this diesel Yukon thinking this problem would go away but I guess I was wrong. I will be returning this Yukon to the dealership and doing a buyback. We have been stranded way too many times with these gm vehicles and I’m starting to loose trust with General Motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638823January 27, 2025
POWER TRAIN, ENGINE
We were driving South on [XXX] when lights on the dash started flickering and the vehicle switched itself to Neutral and had a sudden loss of power. We were lucky enough to get out of traffic and spent 5 hours waiting on Roadside Assistance and a tow truck. It was a very dangerous situation. The service department at Sullivan GMC Ocala (352)-414-4962 first said that replacing the Fuel Module would fix it. 5 days later they said it needs a new engine. They plan to replace it with the same 6.2 engine. (same part number that is defective) The electrical safety system should be recalled. With no warning, the vehicle loses power and stops. GMC and every service department manager that I have spoke to knows about this issue. GMC continues to market and sell these engines and vehicles. Someone is going to get seriously hurt or killed because of GMC's negligence. GMC Case [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638744January 27, 2025
ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact stated that there was a loud clanking sound coming from the engine. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638303January 24, 2025
UNKNOWN OR OTHER, SERVICE BRAKES
Transmission Failed at 100,000 miles stalling vehicle brakes pushing back on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638235January 24, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2020 GMC Yukon XL. The contact stated that upon attempting to start the vehicle with the key fob, messages that the key fob was not connected, to put the key fob in the compartment, to push the brake, and that the battery light was low, were displayed. The contact stated that he was able to start the vehicle by pressing the Push to Start button. The contact stated that the failure occurred intermittently. Additionally, the contact stated that upon starting the vehicle, the engine made an abnormally loud banging sound, and then the engine made an abnormal clunking sound that persisted while the vehicle was idling. The contact turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed that two pistons had separated from the engine. The dealer recommended an engine replacement. The dealer also informed the contact that a manufacturer field technician would perform an additional inspection of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638406January 24, 2025
ENGINE
While traveling on vacation, my family and I experienced a catastrophic engine failure in our GMC Yukon Denali, leaving us stranded in a small Texas town. After having the vehicle towed to the nearest dealership, we were informed that the engine is seized and requires a full replacement. Unfortunately, the dealer has no estimated timeline for when GM will be able to provide the necessary replacement engine, leaving us in a difficult and uncertain situation. This has caused significant disruption and hardship for my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638387January 24, 2025
ENGINE
1/14/25 car lost acceleration, power steering, power braking while driving on the interstate. no warning. car switched to neutral and would not be put back into drive and stopped running. eventually restarted and drove towards a safe location with rough shifting for another few miles before the loss of power again and began making loud engine sounds. at this point the car died again and did not restart. this was the first time any check engine or warning light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638239January 24, 2025
ELECTRICAL SYSTEM
I have had this vehicle serviced twice for the electrical issue on the running boards. While driving and while parked the running boards constantly deploy and store on their own or get stuck at a half way position. This will happen even if I have them turned off or on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638219January 24, 2025
ENGINE, ELECTRICAL SYSTEM
While accelerating up to 55MPH, the vehicle automatically shifted into neutral without warning. We tried to shift it back into Drive, nothing happened. We pulled off the road to try and shift in a reduced speed and still nothing. We finally came to a stop and tried to shift it into Drive, still nothing. There was an error message: “conditions not correct for shift”. We place vehicle into Park, turned off the engine and tried to restart. The engine wouldn’t turn over. A police officer stopped and tried to jump the battery, nothing. The dashboard and lights turn on, but there was ZERO turn over with the ignition. We continued to try it to no avail. We had a tow company come and unplug the battery to try a system reset, and still nothing. Car was towed with no ability to get it into neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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