GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11650276March 24, 2025
ENGINE, STEERING
My wife was travelling down a two-lane road at 50mph when the engine suddenly shut off affecting steering. She was able to maneuver to the shoulder, but the vehicle would not restart. Could have been much worse. Had it towed to the dealer we purchased it from, and they informed us the engine had seized. There were no warning signs or dash lights indicating there may be an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649872March 22, 2025
POWER TRAIN
Transmission shudder lunching hard up and down shift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649890March 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is the 3rd Yukon I have owned all 2001-2003. Every one of them have had serious brake issues, ABS illuminated, Parking Brake does not work, and light is illuminated, brake fluid everywhere, which when hot starts eating away at electrical components, or in my case at cooling system hoses. Which all lead too one issue after another. I really think that this shoudl be address becasue eveyone i speak with has the same issue. It's exhausting anf expensive too fix, but i have no choice becausei need 3 rows too fit all my children and cannot afford a brand new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649607March 20, 2025
POWER TRAIN
When accelerating from a stop, the engines revs up to really high RPM's before shifting hard into 2nd gear, and again while shifting hard into 3rd gear. This started in the last week. The engine/trans currently have ~133,000 miles. Accelerating slowly, not exceeding 1,500-1,700 RPM will reduce this occurence, but it takes significantly longer to get up to speed, which is a problem when entering 55 MPH traffic. We've had to pull off the road to avoid causing an accident while merging with traffic since the transmission seems like it won't shift, causing me to have to let off the accelerator to try and allow the transmission to shift so I can continue accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649497March 20, 2025
ELECTRICAL SYSTEM
•What component or system failed or malfunctioned, and is it available for inspection upon request? Driver and passenger side rear view mirrors will not hold memory and auto adjust while driving at times. Been to the dealership 5 times. They could not repair and just said that a software update should fix it, but it did not fix it. I will program the mirrors to the preferred settings but when I re-enter the vehicle after shutting it down, it doesn't always retain the memory, and they go to random positions. This usually happens after 5 miles of driving the vehicle. The passenger side mirror will go down so I could see the curbs while in reverse but when I go into Drive, it does not go all the way back up. I will be flying to visit family but the vehicle will be at a different dealership from 3/26/2025 to 4/1/2025. •How was your safety or the safety of others put at risk? After adjusting the mirrors, I left my garage with my kids in the car and started driving to our destination. While entering the highway, I went to check my driver’s side rear view mirror and noticed that it was pointed to a random position. In that moment, I was trying to match the highway speed to enter, there was a vehicle in front of me, a vehicle behind me, and a vehicle on the highway exit/entrance lane that I was trying to be cognizant of location to adjust speed properly. I ended up doing multiple shoulder checks which caused me to lose visibility of the vehicle in front of me multiple times. •Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership says they can not reproduce but I was physically able to show the service writer, he saw it happen. I also asked the dealership to drive it around after reprogramming it, but I don’t think they did drive it because after I bring the car home from the dealership, it starts doing it again. I have a service write up where the service writer says he say it occur. •Has the vehicle or component been in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649468March 20, 2025
ENGINE, ELECTRICAL SYSTEM
Engine Failure (Engine Seizure) (Connecting Rod bearing Failure). Enige Failed on an interstate highway causing us to nearly be struck by traffic moving at a high rate of speed. Also, Engine failed on an extremely cold (-17) degree Minnesota Night. This cause extreme concern/anxiety with children in the car as we waited for recovery. Yes, the problem has been confirmed by a GMC dealership in Hudson WI. Yes, the vehicle component has been inspected by both GMC certified technicians as well as 3rd party warranty technicians. Zero warning lamps or messages prior to the failure.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11649174March 19, 2025
ENGINE
Engine failure while driving on highway due to lifter failure. Vehicle had to be towed home and then to dealer. No signs of failure prior to it happening. No check engine light or messages ever given, even after failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649127March 18, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I am writing to express serious safety concerns regarding our 2023 GMC Yukon XL Denali, which has been in our possession for less than two years and has only 24,000 miles. On multiple occasions, while driving at high speeds on the freeway with our four young children, the vehicle unexpectedly lost power and shifted into neutral without warning. This occurred approximately four times on March 9, 2025, when we contacted OnStar for assistance. Despite their response indicating no alerts on their end, we were advised to reach out again if the issue persisted. Unfortunately, the problem did occur again on March 16th, which prompted us to contact OnStar and have the vehicle towed to the nearest dealership for further evaluation. The service department has since informed us that the motor requires replacement. Upon conducting additional research, it seems this may be a known issue with many vehicles manufactured by GM around the same time. We are deeply concerned by this safety hazard, especially given that the malfunction could have led to a life-threatening accident. While we are grateful that we were fortunate enough to avoid any serious consequences, we believe a solution beyond standard repairs is necessary to restore our confidence in the safety of this vehicle. Our family’s well-being and trust in the reliability of our vehicle are of the utmost importance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649090March 18, 2025
ENGINE
During a cross country road trip on [XXX] we experienced the dreaded 6.2 gm engine failure. As I was driving I lost all power going up a steep grade in the fast lane of a 4 lane interstate. There was no room to pull over to the left side so I had to very quickly cross 4 lanes of traffic without any power. I was able to get the yukon off the interstate as safely as possible. Once I placed the vehicle in park it shut off completely. I tried to restart it several times. Finally got a message on the dash saying engine oil cooler was hot or oil was overheated. Called gmc and got a tow to nearest dealership. I rented a vehicle on my own dime and drove that back to north dakota where we live. We are still in the process of getting some of our expenses reimbursed. I called an Uber to pick my wife and 3 daughters up to get them to a near by hotel. My son snd I stayed with the vehicle on the side of the road till the tow truck arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648587March 16, 2025
ENGINE
While on the expressway driving at highway speed the engine started backfiring and many codes were displayed on dashboard including “ rear drive disabled” “ service ECU” and many others. Pulled over and Had GMC Yukon towed to dealer. I’ve seen many complaints of the same thing and found this recall on your site GENERAL MOTORS DCS6866 URGENT - DISTRIBUTE IMMEDIATELY Date: April 24, 2024 Subject: N232413430 - Customer Satisfaction Program The dealer said they would fix broken valves and I would have to pay for the new computer that’s not under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648515March 15, 2025
ELECTRICAL SYSTEM
Today while exiting an off ramp. I stopped for traffic signal. Truck immediately lost power and shifted to neutral. I placed my 4 ways 1. Put the people back in park restarted the ignition truck fired up. This is concerning as i've never had a vehicle with five thousand miles brand new shut off on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648119March 13, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The contact stated while driving 20 MPH and exiting the highway, the abnormal sound turned into a screeching, grinding, and squealing sound, and the vehicle lost motive power. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine had failed, and there were metal shavings in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure was to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 60,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648074March 13, 2025
ENGINE
Engine stopped and vehicle went into neutral. Family of 5 in the vehicle on a busy highway. Once pulled over safely from the highway and shut off ignition, the vehicle stayed in park and would not shift to neutral, the engine would not restart. Vehicle had to be towed into the GMC dealer. No warnings, messages or symptoms prior to the failure. The vehicle was just at the dealer for routine maintenance 4 days prior. Dealership found that the engine had seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647881March 12, 2025
ENGINE
The contact owns a 2013 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated; however, the "Service Engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the lifters needed to be replaced once again. The vehicle was repaired however, the failure persisted. The vehicle was taken to a dealer again to be diagnosed; however, the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647877March 12, 2025
ENGINE
The car all of a sudden started making wired noises during idling. While driving it would click and start shaking. Took it to a GM service center. They diagnosed as a flywheel. After investigating, it was not the fly wheel. They tore the motor apart as they though liftor 7 and 8 were bad. During that process, they found "large parts" of metal in the oil and found a rod barring failed. They are now replacing the entire engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647677March 11, 2025
ENGINE
I was driving my 3 children to a basketball tournament. I was going about 70 mph on the highway when my dash started flashing "Engine Oil Hot", a few seconds later my vehicle completely "shut off/died". I merged over to the shoulder of the highway and tried to restart my vehicle, yet it just "clicked" and seemed to be "dead". The safety of myself and my 3 children were at risk, being stranded on the side of the highway far from home waiting for the tow truck. To say I was scared is an understatement, there was no warning signs so I could prepare for this. My vehicle was towed into a dealership, later that week I received a call saying I will need a new engine. I was told this could take up to 1-4 months because so many other vehicles with the exact same failure are waiting for their engine replacements as well. I am a working mother of 3, and now I am out of a vehicle for 1-4 months. I bought this vehicle new to be a reliable and large enough for my family, little did I know I would be left with no means of transportation because of a faulty engine!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647626March 11, 2025
POWER TRAIN, ENGINE
1-'Engine Oil Low Add Oil' warning sign is being displayed. Vehicle is burning oil with no leakages. Warning sign has come on multiple times; authorized manufacture dealer service center finds no failure. Independent service center finds oil consumption to exist without leaks anywhere and beliefs this is due to a known engine failure in this model. 2-'Service Transmission Now Unable to Shift Soon' warning sign appears while driving but authorized manufacture dealer service center is unable to reproduce or determine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647451March 10, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On [XXX] my vehicle displayed an engine light on the dash. The light went on and off randomly throughout the day. The vehicle was hooked up to a computer that said there were no issues and everything was fine. On [XXX] I drove the vehicle over 240 miles to Pittsburgh and back with no lights. At one point the vehicle did make a loud noise for the drive but I took it out of cruise control and everything was fine. On [XXX] while driving to Poconos, PA with my family (husband, self, children ages [XXX] , [XXX] , [XXX] and [XXX] ) on [XXX} at approximately mile marker [XXX] the vehicle's engine quit working. The engine light came on and we were able to coast off of a bridge and onto the shoulder of the highway. We were unable to exit the vehicle due to high rates of speed of oncoming traffic and the shoulder not having much room. We contacted OnStar who sent a state trooper to assist with traffic control until a tow could get to our area. The vehicle was towed to Blaise Alexander in Bloomsburg, PA. My and my three youngest children had to ride with the state police officer and my husband and older son rode with the tow truck due to not having anything to fit a family of 6. The police officer told me that he had a 2024 GMC Yukon Denali have the same issue in the same spot on the highway a week ago. The vehicle has just over 25,054 miles on it. On 3/10/25 Blaise Alexander called to state that there was metal in the engine and the engine would need to be replaced. The service manager stated that they have had a few GMC Yukon Denali vehicles with this issue and that the engines may be on back-order. I have also had issues with radio presets resetting, audio not working with turn signals, navigation, radio and phone and alignment since I owned it for the last [XXX] days. From my research, this is a known problem with GM engines for the engines in the 2022 GMC Yukon Denali. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647335March 10, 2025
UNKNOWN OR OTHER
during my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a MAJOR concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647152March 8, 2025
VISIBILITY/WIPER
While in use on several different occasions, the front windshield wipers malfunction. They stop working for hours sometimes even days. This is a hazard especially if you are in the middle of driving and it’s storming. The a few days ago for instance I was driving and all of a sudden they stopped working while I was driving home in the rain, at night. I had to immediately pull onside the road and wait for the rain to stop because I tried everything to get them to start back working. Including observing and trying to make sure it wasn’t the wiper /signal switch. I even went under the hood and checked to see if the fuse had blown or if there was some kind of wiring undone. Still nothing. I have taken it to the dealership and several people complain about the same thing but no remedy has been presented. They just all of a sudden start back to working out of the blue. This is definitely a safety hazard and these wipers or wiper motor should be recalled and fixed immediately in my opinion. Please help. Save some lives before it’s too late. Thanks for helping with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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