GMC Envoy Complaints

3,582 consumer complaints on file.

#10100318November 22, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL TANK HAS LEAK AT JOINT WHERE FILLER PIPE AND TANK JOIN ALLOWING FUEL AND VAPORS TO ESCAPE. SMELLED FUEL INSIDE THE GARAGE. THE DEALER SERVICE MANAGER SAID THAT THE WELD HAD FAILED, THAT IT IS A MANUFACTURING DEFECT, AND THAT THEY HAD REPLACED THE FUEL TANK FOR 2 OTHER ENVOYS FOR THE SAME FAILURE. THERE WAS NO PRIOR REPAIR ON THE FUEL TANK OR REMOVAL OF THE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099101November 22, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE CHECK ENGINE LIGHT WAS ON. THE DEALER SAID THAT THE FUEL TANK FILLER NECK RUPTURED CAUSING A LEAK. THE FUEL TANK HAD TO BE REPLACED. THERE WAS NO PRIOR REPAIR ON THE FUEL TANK OR REMOVAL OF THE FUEL TANK. THE OWNER HAS CONTACTED THE MANUFACTURER TO EXPRESS THAT THE DESIGN OF FUEL TANK WAS BAD FOR THE ENVIRONMENT. *SC. ....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083661November 17, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
THE CONSUMER INVOLVED IN A ROLL OVER ACCIDENT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND THE FRONT PASSENGER'S SEAT BELT FAILED, THE PASSENGER WAS EJECTED FROM THE SEAT AND WAS KILLED. THE SEAT BELT AND AIR BAG EFFECTIVENESS WAS QUESTIONABLE. *AK *SC THIS COMPLAINT WAS NOT FILED BY THE CONSUMER. ODI FOLLOWED UP WITH THE PERSONAL INFORMATION PROVIDED AND THE CONSUMER WAS NOT AWARE OF THIS COMPLAINT. THE CONSUMER WHO WAS DRIVING THE VEHICLE WAS JUST RELEASED FROM THE HOSPITAL. THE CONSUMERS WIFE WAS KILLED IN THE CRASH AND COULD NOT REMEMBER THE DETAILS OF THE INCIDENT. CW POLICE DEPARTMENT WAS CONTACTED BY ODI. THE DRIVER LOST CONTROL WHILE TRAVELING ABOUT 68 MPH. MULTIPLE ROLLOVER. SEAT BELT ON PASS SIDE BUCKLED AFTER CRASH WITH SOME LOAD MARKS ON THE WEBBING. PASSENGER SIDE DOOR TORE FROM THE HINGE. CAUSE UNKNOWN. OFFICER INVESTIGATING CRASH DID NOT THINK A VEHICLE DEFECT WAS RESPONSIBLE FOR THE FATALITY. CRASH EXTREMEMLY SEVERE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10101068November 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 20 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER TO SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098910November 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY ENVOY XUV (8CYL) HAS ENGINE TROUBLE, WHICH GMC SAYS IS NORMAL. IT OCCASIONALLY HAS EXTREMELY ROUGH IDLE, MORE TIMES THAN NOT, IT HESITATES AS IF TRYING TO DECIDE IF IT'LL STALL OUT OR NOT. USUALLY THIS HAPPENS WHEN ATTEMPTING TO RESUME DRIVING AFTER SITTING AT A LIGHT OR AFTER OTHER COMPLETE STOP. I FEEL THAT THIS ONE DAY MAY GET ME REAR ENDED OR T-BONED BY ANOTHER CAR. SADLY, I NOTICED THIS SINCE THE FIRST DAY I DROVE IT OFF THE LOT BRAND NEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098718November 12, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
I OWN A 2004 ENVOY. I HAD TAKEN THE VEHICLE IN FOR SERVICE PREVIOUSLY FOR ELECTRICAL ISSUES. THE HEADLIGHT AND INTERIOR LIGHTS WOULD CONSTANTLY FLICKER AS YOU DROVE. THE DRIVERS DOOR ALSO LOCKED ITSELF WHEN EXITING THE VEHICLE. THE PROBLEMS WERE INTERMITTENT, HAPPENING ABOUT 3 TO 4 TIMES A MONTH. SINCE THE PROBLEMS PERSISTED, I AGAIN TOOK THE VEHICLE FOR SERVICE. ANOTHER ELECTRICAL PROBLEM HAD ARISEN ALSO. THE HORN, AT TIMES, WOULD NOT WORK. AGAIN THIS WAS AN INTERMITTENT PROBLEM. THE DEALER SAID THEY COULD NOT LOCATE THE PROBLEM UNLESS IT WAS OCCURRING WHEN THEY HAD THEY WERE CHECKING IT. I CALLED GM CUSTOMER ASSISTANCE TO FILE A COMPLAINT. THEY THEN TALKED WITH THE DEALER. THE CAR WAS KEPT FOR SEVERAL MORE DAYS AND RETURNED WITH THE DIAGNOSIS THAT THE PROBLEM COULD NOT BE LOCATED SINCE IT WAS NOT OCCURRING WHEN THEY HAD THE VEHICLE. THEY DID NOTE THAT THE HORN HAD QUIT WORKING AND THEN STARTED WORKING AGAIN WHILE THEY HAD THE VEHICLE BUT WERE STILL UNABLE TO DIAGNOSE AND CORRECT. I CONTACTED GM CUSTOMER ASSISTANCE AND WAS INFORMED THEM I CONSIDERED THESE PROBLEMS A SAFETY ISSUE, SINCE I WAS UNSURE IF THE FLICKERING CONDITION IN THE LIGHTS MIGHT CAUSE THEM TO GO OUT WHILE DRIVING, AND THE FACT THE HORN MAY OR MAY NOT WORK WHEN NEEDED. I WAS INFORMED THERE WAS NOTHING ELSE THEY COULD DO UNLESS THE PROBLEM BECAME CONSISTENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101375November 9, 2004
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
ONE OF THE SEATS LATCH HOOKS WAS SEWN ON UPSIDE DOWN. *NM COSCO ALPHA OMEGA (MODEL#22155HMR) *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099594November 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATED THE ROTORS AND BRAKES WERE RUSTED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098370November 6, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
FAILURE OF ENGINE COOLING SYSTEM AND FOUR WHEEL DRIVE SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099326November 3, 2004
AIR BAGS:FRONTAL
AFTER BEING STRUCK HEAD ON BY A SEMI TRAILER AT 40 MPH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10099287November 3, 2004
AIR BAGS:FRONTAL
WHEN CONSUMER'S VEHICLE WAS HIT IN THE FRONT AND REAR AT 40 MPH THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER AN DPASSENGER SUSTAINED INJURIES. VEHICLE WAS TOWED. THEN, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10096707November 3, 2004
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY:GLASS, SIDE/REAR, FUEL SYSTEM, OTHER, EQUIPMENT:ELECTRICAL
THE CONSUMER TOOK THE VEHICLE IN FOR THE INSTRUMENT PANEL NOT WORKING. THE ODOMETER DID NOT SHOW A READING. THE SIDE MIRRORS MOVED ON THEIR OWN. *JB THE RADIO WAS INOPERATIVE, THERE WERE PROBLEM WITH ON STAR, THE A/C FREON WAS GOING INTO THE VEHICLES INTERIOR, FUEL LEAKED FROM THE TANK AND HAD RUN DOWN THE LEFT SIDE OF THE VEHICLE/DOOR, THE BELL LIGHT AND MESSAGE WARNED LOW FUEL WHEN THE TANK WAS AT IT'S CAPACITY, THE LIFTGATE WOULD NOT LATCH. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098084November 1, 2004
ELECTRICAL SYSTEM
WE HAVE HAD SEVERAL PROBLEMS FROM THE REAR WINDOWS IN THE REAR OF THE VEHICLE. THE REGULATORS HAVE BROKEN ALLOWING THE WINDOW TO FALL DOWN INTO THE DOOR. THIS USUALLY HAPPENS A BAD TIME SUCH AS IN A STORM. THE DEALER HAS REPLACED THE REGULATOR. THE BRAKE LIGHT HAS BEEN REPLACED SEVERAL TIMES FOR FAILURE TO WORK PROPERLY. THE DEALER HAS REPLACED THE CIRCUIT BOARD TWICE. THE FOUR WHEEL DRIVE SWITCH WOULD SHUT OFF AFTER YOU TRIED TO PUT IT BACK INTO 2-WHEEL DRIVE. THE DEALER REPLACED A FAULTY SWITCH. SEVERAL TIMES THE ENGINE WOULD STALL AND THE INSTRUMENT PANEL WOULD GO CRAZY. NOW, THE CAR IS SITTING IN MY YARD AND WILL NOT START. WHEN YOU TURN THE IGNITION, THE INSTRUMENT PANEL SHOWS THAT THERE IS 40 POUNDS OF OIL PRESSURE AND THE MPH IS 90 AND THE CAR IS NOT EVEN RUNNING. THE DIC SAYS THAT THE BRAKE SYSTEM NEEDS SERVICING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098980October 28, 2004
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH, STRUCTURE
CONSUMER COMPLAINED ABOUT TAIL LIGHTS MALFUNCTIONING. ALSO, WHILE DRIVING, CONSUMER COULD HEAR THE AIR COMING INSIDE THE VEHICLE. IN OTHER WORDS, THE VEHICLE WAS NOT AIR TIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096269October 23, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
TAILLIGHT BULB HOLDER IS FAILING. HAVE BEEN THROUGH THREE. WHEN A PARTS MAN AT KELLY CHEVROLET WAS ASKED ABOUT THIS, HIS RESPONSE WAS BUY THEM IN BULK????? CALLED GMC CUSTOMER SERVICE. WAS TOLD I WOULD HAVE TO PAY FOR A DIAGNOSIS(FILE # 1-270417936) I NOTICE ALOT OF ENVOYS ON THE ROAD WITH BRAKELIGHTS OUT. I THINK IT WARRANTS A REDESIGN AND RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096096October 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WIPER MALFUNCTION WITH EXACT SYMPTOMS THAT THE NEWER GMC SUV ARE HAVING. MECHANICS ARE USING THE SAME PART ON ALL VEHICLES AND IT OCCURS SPIRATICALLY. DEALERS ARE SAYING THIS CONTROLLING DEVICE IS COMMON TO HAVE THIS OCCUR. THE WIPER MOTOR SOMETIMES JUST STOP OR CHANGE SPEED ON IT'S OWN AND IT HAS BE OCCURING FROM 96 TO CURRENT AND THEY ONLY WANT TO REPLACE CERTAIN ONES. I OWN A 98 GMC ENVOY AND THIS PROBLEM IS HAPPENING. IT DOESN'T HAPPEN ALL THE TIME, BUT WHEN IT DOES IT IS DANGEROUS TO BE DRIVING IN THE VEHICLE ESPECIALLY TRAVELING AT HIGHER SPEEDS WHEN IT IS RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092809October 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL WAS SET TO 55 MPH VEHICLE LURCHED FORWARD AND THEN ROLLED OVER. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. THE DEALERSHIP WILL BE NOTIFIED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10096904October 14, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER GLASS EXPLODED. THE TEMPERATURE WAS NOT HOT OUTSIDE, 68 DEGREES. THERE WAS NO ONE IN THE VEHICLE AT THE TIME. THE CONSUMERS WIFE HEARD A SOUND LIKE A WATER BALLOON HAD JUST BEEN POPPED. THE CONSUMER STATED NOTHING HIT THE VEHICLE. THE VEHICLE WAS PARKED IN THE CONSUMERS DRIVE WAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093862October 9, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER READING THE FOLLOWING ARTICLE, I CHECK AND MY REAR BREAK LIGHT BULB DRIVER SIDE WAS BURNED OUT. PLEASE, MOVE FORWARD WITH THIS RECALL!! I HAVE A 2002 ENVOY SLT THAT IS AT 40K MILES. ALSO, MY REAR DRIVER'S SIDE ELECTRIC WINDOW MECHANISM UNEXPECTEDLY BROKE. SOME CABLE INSIDE. THE DEALER WANTS TO CHARGE $500 TO REPLACE THE WHOLE ASSEMBLY. CAN YOU SAY HIGHWAY ROBBERY? LIKE MILEAGE HAS ANYTHING TO DO WITH WINDOW USAGE. HTTP://AP.TBO.COM/AP/BREAKING/MGBHYYS0SXD.HTML. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096868October 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FAILED INTERMITTENTLY. MOTOR REQUIRED SEALING OR REPLACEMENT. *BF THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE WINDSHIELD WIPER MOTOR, HOWEVER IT TOOK ONE MONTH TO GET AN APPOINTMENT. WHEN THE CONSUMER DID DROP OFF THE VEHICLE HE WA ASSURED THE VEHICLE WOULD BE READY BY THE END OF BUSHINESS. THE CONSUMER RECEIVED A PHONE FROM THE DEALER STATING THE VEHICLE HAD NOT BEEN LOOKED AT. THE CONSUMER STATED A 15 MINUTE INSPECTION AND POSSIBLY AN ADDITIONAL 15 MINUTES IT THE MOTOR REQUIRED SEALING OR REPLACEMENT WOULD HAVE BEEN AN EXTRA DAY THE DEALER NEEDED TO PERFORM THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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