GMC Envoy Complaints

3,582 consumer complaints on file.

#10104309December 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ON ROAD AND HEARD LOUD CLATTERING NOISE AND THEN ENGINE DIED. LOST ALL POWER! BROUGHT TO DEALER BY FLATBED AND FOUND CAMSHAFT BROKE OFF DUE TO LOSS OF OIL. DEALER IS SUPPOSEDLY FIXING PROBLEM. 35,000 MILES ON IT. JUST BOUGHT IN MARCH OF 04. WE THINK IT IS ENGINE DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104326December 22, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHEN RIGHT DIRECTIONAL SIGNAL WAS ACTUATED, INTERMITTENTLY WOULD ALSO ACTIVATE HAZARD (4-WAY) FLASHERS. DEALER REPLACED FLASHER MODULE (REF TSB 30842014) AND HAS BEEN OK SINCE THEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104271December 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I NOTICED THE BRAKES PULSING BADLY ON MY 2002 GMC ENVOY AT 27,000 MILES. THE DEALERSHIP STATED THAT BRAKES ARE COVERED UP TO 21,000 MILES AND ROTORS COVERED TO 24,000. ALL 4 ROTORS AND BRAKE PADS HAD TO BE REPLACED AT MY EXPENSE. I GUESS THAT I SHOULDN'T HAVE ASSUMED THAT A WARRANTY OF 3 YEARS OR 36,000 MILES MEANT THAT EVERYTHING WAS COVERED. HOW CONVENIENT IT IS FOR THE WARRANTY COVERAGE ON BRAKES AND ROTORS EXPIRES PRIOR TO THE 3 YEAR 36,000 MILE WARRANTY. THAT TELLS ME THAT GM KNOWS WHEN THE CHEAPER PARTS THEY ARE USING ARE GOING TO FAIL. THE 3 YEAR 36,000 WARRANTY IS VERY MISLEADING. IN MY 27 YEARS OF DRIVING, I'VE NEVER SEEN ROTOR AND BRAKE PAD FAILURE AT 27,000 MILES. GOOD BRAKE PARTS ARE VITAL IN THE SAFETY OF A VEHICLE, I DON'T UNDERSTAND HOW THEY ARE ALLOWED TO USE INFERIOR MATERIALS. THANK GOD MY PREGNANT WIFE DIDN'T HAVE AND ACCIDENT WHILE DRIVING THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103027December 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I FIRST BOUGHT THE VEHICLE THE TRANSMISSION WAS SHIFTING ERATIECLY FOR A WHILE. I TOOK VEHICLE TO DEALER, AND THEY SAID NOTHING WAS WRONG DRIVE IT UNTIL IT BREAKS. 3 MONTHS AND ABOUT 3,000 MILES LATER I HAD NOT HAD ANOTHER PROBLEM. UNTIL I PULLED UP TO A STOP SIGN AT A BUSY INTERSECTION. I CHECKED FOR TRAFIC AND WENT TO PULL OUT EXCEPT THAT THE ENVOY WOULD BARELY MOVE. IT WAS LIKE THE BRAKES WERE ON OR SOMETHING WAS HOLDING THE VEHICLE BACK FROM MOVING. THE CROSS TRAFFIC WAS QUICKLY APPROACHING AND I HAD NO CHOICE BUT TO SLAM ON MY BRAKES AND HOPE THE OTHER PERSON DIDNT HIT ME AS I WAS STICKING OUT IN THE INTERSECTION. THE OTHER PERSON SWERVED AND MISSED ME. I PUSHED DOWN ON THE ACCELERATOR AGAIN AND SLOWLY ROLLED THROUGH THE INTERSECTION. I STOPPED ON THE OTHER SIDE OF THE INTERSECTION AND TRIED TO START AGAIN. THE SAME RESULT OF NO ACCELERATION AS THE CAR SLOWLY BEGAN ROLLING AND CONTINUED TO ACCELERATE TO A NORMAL SPEED BUT AT MUCH HIGHER RPM. I TOOK IT TO THE DEALER AND THEY SAID THAT IS WAS STUCK IN SECOND GEAR. PARK AND REVERSE ALSO WORKED BUT NONE OF THE OTHER FORWARD GEARS WORKED MANUAL SHIFTING THE TRANSMISSION OR SETTING AT ANY OTHER DRIVE POSITION. THEY SAID THEY FIXED IT BECAUSE OF A SERVICE BULLTIN PUT OUT BY GM. THEY TOLD ME THEY FIXED A WIRING HARNESS, REPLACED THE IGNITION SWITCH AND CLEARED ALL THE CODES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103029December 15, 2004
EXTERIOR LIGHTING:TURN SIGNAL
WHEN YOU TURN ON THE TURN SIGNALS THE 4-WAY EMERGENCY FASHERS ARE ACTIVATED, CAUSING A CONFUSING SITUATION FOR OTHER DRIVERS WHO CANT TELL WHAT YOU WANT TO DO. THIS IS AN INTERMITTENT PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103710December 14, 2004
AIR BAGS
CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WILL NOTIFY MANUFACTURER.*AK....POLICE REPORT INCLUDED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10102660December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2004 GMC ENVOY SLID INTO A CURB AND ROLLED ON ITS SIDE. I BELIEVE THAT THE ACCIDENT WAS CAUSED BY BALL JOINT FAILURE. I COULD NOT GET ANY ASSISTANCE IN THE INVESTIGATION, BUT I KNOW THAT THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE AND HAVE PICTURES AND WITNESSES FOR THIS ACCIDENT. THE VEHICLE WAS TOTALED AS A RESULT OF THIS ACCIDENT. THIS VEHICLE WAS PURCHASED NEW AND NEVER HAD ANY REPAIRS OR WORK DONE ON THE DRIVERS SIDE FRONT WHEEL. IT WAS A 2004 MODEL WITH AROUND 20000 MILES. I WOULD ANY INFORMATION THAT YOU CAN PROVIDE AND WOULD ALSO LIKE TO GO ON THE RECORD WITH THIS COMPLAINT AGAINST GMAC. I WOULD HOPE TO KEEP SOMEONE FROM LOSING THEIR LIFE DUE TO THIS MECHANICAL PROBLEM. THE LOSS DUE TO THIS ACCIDENT WAS OVER 30,000 DOLLARS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101305December 10, 2004
ENGINE AND ENGINE COOLING
THE CONSUMER WAS HAVING A PROBLEM WITH THE FUEL INTAKE WHICH WAS CAUSING THE VEHICLE TO SHUT DOWN. THE VEHICLE HAD BEEN AT THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SAME DEFECT, BUT THE PROBLEM RECURRED. THE CONSUMER CONTACTED THE MANUFACTURER, BUT THERE WAS NO HELP GIVEN TO REMEDY THE PROBLEM. *AK THE RPM'S WOULD DROP WHILE APPLYING GAS, WITHIN 2-3 SECONDS, THE MPH DROPPED TO 30-40 MPH WITH NO WARNING. THE CONSUMER EXPERIENCED 2-3 CLOSE ENCOUNTERS WITH OTHER VEHICLES DRIVING BEHIND HIM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102267December 7, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR POWER REAR VIEW MIRRORS WILL NOT STAY IN SAME POSITION. THE MIRRORS ARE TO AUTOMATICALLY MOVE INTO PROPER POSITION WHEN THE KEY FOB IS DEPRESSED. MAJORITY OF THE TIME THE MIRRORS STOP IN THE WRONG POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102325December 7, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
ON DEC. 7, 2004, IT WAS A VERY RAINY DAY AND OF COURSE MY WINDSHIELD WIPERS WERE NOT WORKING PROPERLY. THEY WOULD TURN OFF, OR THEY WOULD TURN ON TO FULL WIPING WHEN I HAD THEM SET FOR INTERMITTENT WIPING. THEY ALSO WOULD NOT TURN OFF WHEN I TURNED THEM OFF. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED. THIS FIRST HAPPEND IN OCTOBER OF 2002. I BROUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. THE PROBLEM IS THAT IT ONLY HAPPENS ONCE IN AWHILE, BUT WHEN YOU BRING IT TO THE DEALER, IT DOESN'T HAPPEN! I NOTIFIED GENERAL MOTORS ABOUT THIS ON AUGUST 11, 2003. CONFIRMATION NUMBER 1-128999107.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102087December 3, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I WAS STOPPED AT A DRIVE UP ATM AND THE CHECK ENGINE LIGHT CAME ON. I CALLED ONSTAR AND THEYASKED THAT I CHECK THE GAS CAP WHICH I DID. LATER THAT DAY WHILE PARKED ON A SLOPING DRIVEWAY FOR AN HOUR I FOUND GASOLINE LEAKED AND COVERED THE DRIVEWAY. THE CAUSE WAS A CRACK IN THE GAS TANK JUST BELOW THE FILLER NECK. I WAS OUT OF THE STATE; MY SON'S MECHANIC SAID THAT I CAN DRIVE HOME AS LONG AS THE TANK IS LESS THAN HALF FULL. NO PRIOR REPAIR ON THE FUEL TANK OR REQUIRED ITS REMOVAL. I CALLED GMC ANDWAS TOLD THAT THERE WAS NO RECALL BUT THE PERSON (TRACY) THAT I SPOKE TO SAID THAT THIS HAS OCCURED TO A NUMBER OF VEHICLES GMC ENVOY XL 2003. MY DEALER EVEN STOCKS THE FUEL TANKS FOR THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102002December 2, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
RECALL 04V289000 CONCERNING ELECTRONICALLY CONTROLLED AIR SUSPENSION. VEHICLE EXPERIENCED ENGINE STALLING AT LOW SPEED. VEHICLE HAD BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101930November 30, 2004
AIR BAGS
WHILE DRIVING, UPON IMPACT THE AIR BAGS DID NOT DEPLOY AFTER BEING STRUCK IN A SERIOUS FRONT END COLLISION. *BF *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101796November 30, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
RECALL 04V046000/WINDSHIELD WIPER ASSEMBLY: AFTER TAKING THE VEHICLE TO THE DEALER FOR THIS REPAIR WASHER FLUID FAILED TO OPERATE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND LEARNED THAT THE DEALER FAILED TO REPLACE THE ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101831November 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE LOW BEAM HEAD LIGHT ON THE DRIVER SIDE WOULD GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. THE PROBLEM WAS CAUSED BY THE PLUG MELTING AND CAUSING THE BUILB TO GO OUT. VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE HEADLIGHT UNIT NEEDED TO BE REPLACED INSTEAD OF THE PLUG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101861November 30, 2004
EXTERIOR LIGHTING:FOG LIGHTS, STRUCTURE:BODY:BUMPERS
WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100693November 29, 2004
AIR BAGS:FRONTAL
THE CHECK ENGINE LIGHT CAME ON AND I SMELLED GAS. THE DEALER INFORMED ME THAT THERE WAS A CRACK BETWEEN GAS TANK AND THE FILLER NECK. THE FUEL TANK WAS NEVER WORK ON OR REMOVED BEFORE. BECAUSE I DID NOT HAVE THE EXTEND WARRANTY AND HAD 56,00 MILE THERE WAS NOTHING THEY COULD DO FOR ME. THEY ALSO TOLD ME THAT THIS WAS A RARE THING BUT THEY ARE STILL NOT WANTING TO ASSIST ME IN THE REPAIR WHICH WILL COST A $1,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100501November 24, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100407November 23, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
I PURCHASED A "NEW" 2004 GMC ENVOY, THE VEHICLE IS APPROXIMATEYL 11/2 TO 21/2 INCHES HIGHER ON TH LEFT SIDE. THE VEHICLE LEANS TO THE RIGHT, I TOOK THE VEHICLE TO THE DEALER FO THEM TO INVESTIGATE THE PROBLEM. THEY REFUSED TO DO ANYTHING BECAUSE "GM" TOLD THEM NOT TO DO ANYTHING UNTIL THERE WERE A CERTAIN AMOUNT OF MILE ON THE VEHICLE. I FEEL THIS PROBLEM SHOULD BE INVESTIGATED AS THE CENTER OF GRAVITY IS CHANGDE AND COULD CREATE A "ROLL OVER " SITUTAION IF THE PROBLEM ISN'T ADRESSED. PERHAPS THE DEFECT HAS ALREADY CAUSED SOME ROLL OVER ACCIDENTS.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100444November 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 ENVOY XL WITH A V-8 MOTOR. I HAVE COMPLAINED TO THE DEALER, WHO STATES THEY CAN'T FIND A PROBLEM, THAT THE TRANSMISSION JERKS EXTREMELY BAD WHEN IT CHANGES INTO 2ND GEAR AND THEN AGAIN WHEN IT SHIFTS INTO DRIVE. I HAVE BEEN TOLD BY OTHER ENVOY OWNERS THAT THEY HAVE ACTUALLY HAD THEIR TRANSMISSIONS REPLACED, AND ONE FRIEND HAD EVEN HAD HIS VEHICLE EXCHANGED UNDER THE LEMON LAW. THE DEALER HAD VIRTUALLY DONE NOTHING TO CORRECT THE PROBLEM. OTHER DEALERS IN MY AREA DON'T WANT TO MESS WITH THE VEHICLE, AND IT ONLY HAS 6500 MILES ON IT. I'M BEGINNING TO BELIEVE THAT I'VE BEEN STUCK WITH A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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