GMC Envoy Complaints
3,582 consumer complaints on file.
- #10111589February 7, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
THE VEHICLE WOULD NOT START, DUE TO AN OPEN IGNITION SWITCH. *BP THE VEHICLE CONTINUED TO HAVE THE SAME ISSUE OF AN OPEN IGNITION SWITCH. THE CONSUMER REQUESTED THAT THE MANUFACTURER REPLACE THE VEHICLE. *SC *TC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109380January 31, 2005VISIBILITY:REAR WINDOW WIPER/WASHER
WHILE THE VEHICLE WAS PARKED DRIVER HEARD A LOUD KNOCKING NOISE. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE REAR WINDOW BROKE ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDOW NEEDED TO BE REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127956January 27, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 GMC ENVOY HAS DEFECTIVE BRAKE ROTORS.***NO ANSWER REQUIRED***. *MR THE BRAKE ROTORS WERE CRACKING AT THE EDGES AND IN DANGER OF CRACKING. THE CONSUMER WROTE TO THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE. THE CONSUMER BELIEVES THERE IS A DEFECT IN THE STEEL USED TO PRODUCE THE ROTORS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108009January 27, 2005ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
1. ENGINE WILL SHUT OFF WHEN MAKING A HARD TURN: AFTER STOPPED AT A STOP SIGN, I WAS TRYING TO MAKE A HARD TURN (STEERING WHEEL REACHED THE MAXIMUM TURNING ANGLE) WHEN THE ENGINE SUDDENLY SHUT OFF ITSELF. IT HAPPENED THREE TIMES EITHER TUNING LEFT OR RIGHT (TODAY), BUT ALWAYS AFTER STOPPING AND WITH A HARD TURNING ANGLE. IT IS SUCH A HUGE SAFETY DEFECT WITH ALL THE CARS INFRONT AND BEHIND YOU. NO REPAIR ACTION HAS BEEN TAKEN. THE PROBLEM MAY BE REPRODUCED. 2. TURNING SIGNALS NOT WORKING AFTER EMERGENCY LIGHTS USED: IT HAPPENED TWO TIMES. TURNING SIGNAL LIGHTS (LEFT OR RIGHT) WILL NOT WORK CORRECTLY AFTER THE EMERGENCY LIGHTS WERE IN USE; INSTEAD BOTH LEFT AND RIGHT TURNING LIGHTS WILL FLASH AT THE SAME TIME. IT CAN BE REPRODUCED. NO REPAIR ACTION TAKEN YET. 3. DIFFICULT TURNING AT A HARD TURN WITH 4-WHEEL-DRIVE IS ON: IT IS ALMOST IMPOSSIBLE TO MAKE A HARD TURN WHEN THE 4-WHELL-DRIVE IS ON. IT HAPPENS EVERY TIME. NO REPAIR ACTION TAKEN YET.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105532January 24, 2005POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE CONSUMER EXPERIENCED A PROBLEM WITH THE FOUR WHEEL DRIVE. THE OWNER SAYS THAT THE LIGHT FOR SERVICING COMES ON AND THE VEHICLE HAS BEEN TO THE DEALER FOR SERVICING ON 9 OCCASIONS IN THE LAST 18 MONTHS. THE DEALERSHIP DOESN'T SEEM TO KNOW WHAT THE PROBLEM IS ALL ABOUT. *JB THE DIAGNOSIS ARE AS FOLLOWED: ON THREE OCCASIONS NO PROBLEM WAS FOUND, THERE WERE THREE TRANSFER CASE REPAIRS, THERE WAS A FAULTY IGNITION SWITCH FOUND RELATED, WIRING HAD TO BE REPLACED AND A VDB WAS INSTALLED. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10103904January 19, 2005AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONT COLLISION ACCIDENT AT 15 MPH DUE TO WEATHER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER WAS INFORMED BY CONSUMER. *AK THE CONSUMER STATED THAT THE VEHICLE COULD ONLY BE TURNED OFF BY CUTTING THE BATTERY CABLES. *TC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10106548January 18, 2005STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHEN DRIVING THE BACK HATCH MAKES A POPPING NOISE AND REAR HATCH OPENS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106500January 17, 2005ELECTRICAL SYSTEM
I WAS DRIVING ALONE AND THE DASH BOARD LIGHT WENT OUT I AND THE 4WD LIGHT CAME ON I COULD NOT SEE THE SPEEDOMETER. I PULLED OVER AND COULD NOT REMOVE THE KEY FROM CAR OR PUT THE CARD BACK INTO DRIVE .THE CAR SHOP HAD TO REROUTE SOME WIRE BUT I DON'T HAVE ANY AFTERMARKET ADD ONS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106298January 14, 2005POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY VEHICLE IS A 2002 GMC ENVOY. I HAVE HAD 3 INCIDENTS WITH THE 4 WHEEL DRIVE SYSTEM IN THIS VEHICLE SINCE DECEMBER 2003. THE NEWEST FEATURE WITH THESE VEHICLES, AS WITH THE CHEVEROLET TRAILBLAZERS IS THE AUTOMATIC 4 WHEEL DRIVE SYSTEM. THIS SYSTEM ALLOWS THE DRIVER TO PUT THIS LEVER IN AND THE VEHICLE WILL BE IN 2 WHEEL DRIVE AND WILL SWITCH TO 4 WHEEL DRIVE WHEN ROAD CONDITIONS ARE A NECESSITY FOR 4 WHEEL DRIVE. MY VEHICLE'S 4 WHEEL DRIVE SYSTEM BROKE IN DECEMBER 2003. IT WAS REPORTED TO ME FROM ALASKA SALES AND SERVICE WHO REPAIRED THE VEHICLE THAT THE FRONT DIFFERENTIAL HAD TO BE REPLACED DUE TO THE 4 WHEEL DRIVE SYSTEM. THEN THERE WAS A LEAK OF SOME FLUID UNDER THE VEHICLE NOTICED APRIL THROUGH MAY 2004. THE VEHICLE WAS IN THE SHOP AT ALASKA SALES/SERVICE AGAIN AND A TRANSFER CASE WAS REPLACED IN THE VEHICLE. COME WINTER IN 2004, MY 4 WHEEL DRIVE NEEDED TO BE USED AGAIN DUE TO WEATHER IN ALASKA. MY VEHICLE WAS IN FOR A MAJOR CHECKUP ON DEC 14TH, 2004 AND I WAS TOLD THE 4 WHEEL DRIVE SYSTEM WAS IN GOOD SHAPE. I HAD THE VEHICLE BACK IN THE SHOP WITHIN 2 WEEKS FOR A LOUD NOISE IN THE 4 WHEEL SYSTEM. AGAIN THE VEHICLE WAS IN THE SHOP AND ANOTHER TRANSFER CASE WAS REPLACED. MY MAJOR COMPLAINT TO THE FEDERAL CONSUMER COMPLAINT SYSTEM IS THAT THIS VEHICLE IS A 2002, AND THIS VEHICLE HAS BEEN IN THE SHOP FOR THE SAME PROBLEM MORE THAN 3 TIMES UNDER THE 3 YEAR NEW CAR WARRANTY. I FEEL THAT THE GENERAL MOTORS CORPORATION SHOULD BUY THIS VEHICLE BACK OR PURCHASE A NEW VEHICLE FOR ME DUE TO THE PROBLEMS I HAVE HAD TO ENDURE. I AM IN THE PROCESS OF FINDING A LAWYER IN ALASKA THAT WILL SUPPORT THE AUTOMOBILE LEMON LAW. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106201January 12, 2005SUSPENSION:FRONT:HUB
BOTH FRONT WHEEL HUBS HAD TO REPLACED, FIRST TWO TIMES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106204January 12, 2005SUSPENSION:FRONT:HUB
BOTH FRONT WHEEL HUBS HAD TO BE REPLACED, THE SECOND TWO TIMES . *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10107086January 10, 2005VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
RECALL 04V046000/WINDSHIELD WIPER VISIBILITY. OWNER RECEIVED NOTIFICATION FOR THIS RECALL FROM THE MANUFACTURER IN OCTOBER, 2004. OWNER TOOK THE VEHICLE TO THE DEALER, AND HAD A SEALER KIT INSTALLED WHICH WAS A PATCH TO COVER A HOLE FOR THE WINDSHIELD MOTOR. CORROSION GOT INSIDE BECAUSE OF THE WATER LEAKING INTO THE MOTOR. BECAUSE OF THE LEAKING WATER IT CAUSED THE P.C. BOARD TO SHORT OUT. NOW THE MOTOR IS DEAD BECAUSE OF THE CORROSION. *AK.....*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106987January 7, 2005POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE( 4-WHEEL DRIVE) WASN'T ENGAGING. VEHICLE WAS INSPECTED BY A DEALERSHIP, WHO INDICATED THAT THE TRANSFER CASE SHIFT CONTROL MODULE WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THEY ALSO INDICATED THAT THE PART HAD TO BE ORDERED. A WEEK LATER WHEN THE CONSUMER CONTACTED THE DEALERSHIP TO INQUIRE ABOUT WHEN THE PART WILL ARRIVE THEY WERE INFORMED NOT UNTIL MARCH DUE TO THE PART BEING BEING RE DESIGNED. THE PART # WAS 12590220.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10103144January 6, 2005VISIBILITY:REARVIEW MIRRORS/DEVICES
MIRRORS WILL NOT STAY IN POSITION ,AND THAT MAKES IT HARD TO DRIVE IN TRAFFIC. DEALER HAS REPLACED SEVERAL PARTS. HOWEVER, THE MIRRORS ARE STILL DEFECTIVE.*AK THE CONSUMER STATED THAT THE MIRRORS MUST BE RESET EVERY TIME THE VEHICLE IS STARTED. THE VEHICLE WAS IN AN ACCIDENT DUE TO THE MIRROR DEFECT WHILE DRIVING AT NIGHT. THE CONSUMER WOULD LIKE THE MIRROR PROBLEM ADDRESSED. *TC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101804January 5, 2005FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT TURNED ON. TAKEN VEHICLE TO THE DEALER AND FOUND THAT THERE WAS A LEAK AT THE FILLER PIPE AND FUEL TANK WHICH ALLOWED FUEL AND VAPORS TO ESCAPE. DEALER WILL REPAIR FOR $900.00. *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105596December 30, 2004POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
COMPUTER THAT ACTIVATES THE FOUR WHEEL DRIVE IS INOPERABLE. IT GOES INTO SLEEP MODE AND CONSUMER DOESN'T KNOW THAT HE IS IN 4-WHEEL DRIVE. CONSUMER CONTACTED THE DEALER, WHO UPDATED THE COMPUTER. IT SEEMS TO BE FINE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105334December 27, 2004EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING 73 MPH WITH CRUISE CONTROL ON HEADLIGHTS WILL SHUT OFF. CONSUMER WAS ABLE TO RESTART THE VEHICLE AND CORRECTED THE PROBLEM. DEALERSHIP WAS NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105356December 27, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN REACHING A STOP SIGN CONSUMER APPLIED PRESSURE ON THE BRAKES, INSTEAD OF VEHICLE COMING TO A STOP, IT ACCELERATED AND RAN ONTO TWO CURBS, FINALLY CRASHING INTO A PLAY GROUND. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109431December 23, 2004VISIBILITY:REARVIEW MIRRORS/DEVICES
THE 2002 GMC ENVOY ELECTRONIC OPERATION OF SIDE VIEW MIRRORS DOES NOT WORK CONSISTENTLY. *BF THE MIRRORS WOULD REPOSITION THEMSELVES RANDOMLY WHILE THE VEHICLE WAS IN MOTION. GMC HAD SERVICED THE VEHICLE NUMEROUS TIMES, ALTHOUGH THE COMPUTER HAD BEEN UPGRADED, THE MIRROR MOTORS HAVE BEEN REPLACED MORE THAN ONCE AND THE MIRRORS HAVE BEEN RESET SEVERAL TIMES UNDER WARRANTY, BUT THE PROBLEM CONTINUED. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10104387December 23, 2004ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN STARTING THE TRUCK THERE IS A VERY NOTICEABLE TICKING SOUND COMING FROM THE FRONT OF THE ENGINE. THE TICKING WILL CONTINUE UNTIL THE VEHICLE WARMS OR FOR A MAX. OF 3-5 MIN. ACCELERATING THE ENGINE WILL NOT STOP THE TICKING. INQUIRIES REVEALED OTHER ENVOY OWNERS ARE EXPERIENCING THE SAME PROBLEM. WHAT IS THE CAUSING THE PROBLEM. REPLY NEEDED AS SOON AS POSSIBLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0