GMC Envoy Complaints

3,582 consumer complaints on file.

#10117222March 31, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
DRIVER APPLIED THE TURN SIGNAL AND THE TURN SIGNAL FAILED TO WORK PROPERLY. DRIVER NOTICED THAT THE RIGHT TURN SIGNAL WOULD COME AND OFF ON ITS OWN. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE TURN SIGNAL UNIT NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116029March 29, 2005
AIR BAGS
MY GMC ENVOY IS NOT A YEAR OLD....BOUGHT MAY 2004. AND SOMETIMES THE BRAKES DO NOT WORK. AS I AM APPROACHING THE TRAFFIC STOP AND I STEP ON THE BRAKES..MY VEHICLE IS NOT STOPPING UNTIL I GET VERY CLOSE TO TRAFFIC. I DO NOT FEEL SAFE IN MY VEHICLE BUT ITS MY ONLY LIABLE TRANSPORTATION. I TRIED TAKING IT TO MY DEALER, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY JUST ADVISED ME THAT THE ABS IS DOING IT'S JOB. I THINK THAT IF THE ABS IS DOING ITS JOB, THE VEHICLE WOULD STOP RIGHT AWAY, NOT WENT I'M NEAR KILLING MYSELF AND OTHERS!!! MY DEALER SAYS THAT I SHOULD TRADE IT IN, BUT I OWE ALOT ON THIS VEHICLE ALREADY!!! WHAT ELSE CAN I DO? I HAD 3 INCIDENTS ALREADY. THE LAST INCIDENT DATE IS RECORDED BELOW. I ALSO HAD OTHER THINGS HAPPEN TO MY VEHICLE AS WELL, SUCH AS TROTTLING NOISE IN THE ENGINE AND ONCE THE VEHICLE COMPLETELY STOP AND THERE WAS MAJOR NOISE FROM THE ENGINE. THE CHECK ENGINE MESSAGE ALSO LIGHTS UP EVERY ONE IN A WHILE. I FEEL THAT MY DEALER WHICH IS CALLED PERFORMANCE OF FARMINGTON NEW MEXICO, ARE WAITING UNTIL MY WARRANTY ENDS OR UNTIL I HAVE A VEHICLE ACCIDENT. I NEED SOME HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115861March 25, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER WAS UNABLE TO HAVE THE REPAIRS ON THE BRAKE LIGHT RECALL DONE SINCE THE PARTS HAVE NOT BEEN MADE AVAILABLE TO THE DEALERS IN THE CONSUMER'S AREA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115900March 25, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER RECEIVED NHTSA RECALL CAMPAIGN 04V046000 CONCERNING VISIBILITY:WINDSHIELD WIPER/WASHER. SINCE ABOUT A WEEK AGO CONSUMER MADE AN APPOINTMENT FOR SERVICE BUT DEALER HAS NOT HAD PARTS AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115771March 24, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
RECALL CAMPAIGN 04V525000 CONCERNING BRAKE LAMP FAILURE. CONSUMER UNABLE TO GET THE DEALER TO HONOR MANUFACTUERER'S RECALL NOTICE DUE TO NO PART BEING AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108587March 24, 2005
ENGINE AND ENGINE COOLING
AFTER STARTING THE VEHICLE, LETTING IT WARM, THE CONSUMER ENTERED THE HIGHWAY AT 65 MPH , THE VEHICLE SUDDENLY LOST POWER, THE CHECK ENGINE LIGHT AND THE ENGINE POWER REDUCED LIGHT CAME ON. THE VEHICLE WOULD ONLY DO 10 MPH. THE CONSUMER WILL HAVE THE VEHICLE SERVICED SINCE THIS IS THE SECOND OCCURRENCE. *NM WHENEVER THE VEHICLE WAS COLD, THE ENGINE LIGHT WOULD COME ON AND THEN THE VEHICLE WOULD LOSE TOTAL SPEED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115644March 23, 2005
LATCHES/LOCKS/LINKAGES
WHILE SITTING IN A DRIVE THROUGH WINDOW AT A RESTAURANT WITH THE VEHICLE IN DRIVE TWO MEN ENTERED THE REAR OF THE VEHICLE, SHOT THE CONSUMER, AND TOOK THE VEHICLE. CONSUMER WAS CONCERNED AS TO HOW THE MEN ENTERED THE REAR OF VEHICLE SINCE THE VEHICLE WAS IN GEAR, AND ALL DOORS WERE SUPPOSE TO BE SECURED. AFTER RECEIVING THE VEHICLE BACK DEALER MADE THE NECESSARY REPAIRS, AND TOLD THE CONSUMER THAT THE AUTOMATIC LOCKS WERE PROGRAMMED BY THE CONSUMER, EVEN THOUGH THE MANUAL STATED THEY WERE PROGRAMMED FROM THE FACTORY. CONSUMER PROGRAMMED THE LOCKS, AND THEY WORKED FOR THREE DAYS. THEN, CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND THEY PROGRAMMED THE LOCKS. IT LASTED FOR THREE WEEKS, AND THEN CHANGED AGAIN, ALLOWING THE REAR LOCKS TO ALLOW ENTRY WHEN THE VEHICLE WAS IN GEAR. THIS PROCESS CONTINUES, AND THE VEHICLE LOCKS WERE STILL DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10114201March 16, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE 2003 ENVOY WE PURCHASED GAVE US NUMEROUS PROBLEMS, INCLUDING A NUMBER OF THE ONES OTHER OWNERS MENTIONED HERE, LIKE THE GLASS LIFTGATE THAT DOES NOT OPERATE PROPERLY, VARIOUS ELECTRICAL PROBLEMS, BUT ESPECIALLY THE OUTSIDE REAR VIEW MIRRORS THAT MOVE ON THEIR OWN NO MATTER HOW MANY TIMES THEY WERE SUPPOSEDLY FIXED BY SERVICE TECHNICIANS. THEY DO NOT STAY IN THE POSITION WE SET THEM IN, AND THE FUEL TANK LEAKING IS VERY DANGEROUS AS WELL AS INHALING FREON BECAUSE OF MALFUNCTIONING A/C SYSTEM. WHY IS GMC DOING NOTHING TO SOLVE THESE PROBLEMS? I CAN'T UNDERSTAND HOW THEY ARE GETTING AWAY WITH THIS SEEING THAT SO MANY OWNERS ARE HAVING THE SAME PROBLEMS. WHAT DO WE HAVE TO DO TO GET SOME HELP?*AK
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10114108March 15, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WASHED MY ENVOY AT A CAR WASH BY HAND I WANTED TO SEE IF THE SELLS MAN WAS RIGHT ABOUT YOU CAN WASH THE INSIDE OF THE TRUCK WHEN I FINISHED THE BACK HATCH WOULD NOT CLOSE IT TOOK AN HOUR TILL IT DRIED TO CLOSE. THEN IT RAINED AND I HAD TO OPEN THE BACK GATE AND IT WOULD'T CLOSE I TOOK IT TO THE DEALER RIGHT AWAY AND THEY REPLACED THE ELECTICAL PARTS BECAUSE THEY SAID THEY HUNG DOWN TO LOW AND GOT WET THEN WHEN I PICKED UP MY ENVOY THE BACK WINDOW WOULD GO DOWN WITH THE KEY BUT WOULD'NT GO BACK UP SO I WENT IN AND ASKED ABOUT THAT HE SAID THAT IS ONE THING WE DID NOT ORDER A PART FOR SO YOU WILL HAVE TO COME BACK WHEN WE GET THAT PART IN. NOW AFTER EVERYTHING HAS BEEN REPLACED I HAD PROBLEMS AGAIN THIS TIME IT WAS COLD NOT RAINING IAM TAKING IT BACK ON THURSDAY TO SEE WHAT HAS WENT WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114094March 14, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST, VISIBILITY:REARVIEW MIRRORS/DEVICES
THE ONLY PROBLEM IS WITH THE MEMORY SEATS AND MIRRORS. ON PRIOR YEAR ENVOYS, WHEN YOU PRESSED THE UNLOCK BUTTON ON THE REMOTE, THE SEATS AND MIRRORS WOULD RECALL TO THAT DRIVERS POSITION. NOW YOU HAVE TO PUSH THE 1 OR 2 BUTTON ON THE DOOR, WHILE IN PARK, TO RECALL THE SEAT AND MIRROR POSITIONS. THERE IS NO TIE WITH THE REMOTE AND THE MEMORY SEATS. I DON'T KNOW WHY GM WOULD DO AWAY WITH THIS FEATURE, BUT IT IS VERY INCONVENIENT AND IN MY OPINION - A BIG STEP BACKWARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113958March 11, 2005
SEATS:FRONT ASSEMBLY:RECLINER
I WAS A FRONT SEAT PASSENGER IN A 2004 ENVOY WHEN WE WERE REAR ENDED BY A SEMI TRUCK. THE SEAT I WAS IN TWISTED SIDEWAYS TOWARD THE DRIVER'S SEAT. I WANT TO KNOW IF THIS IS A COMMON OCCURRENCE IN ENVOY ACCIDENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10113454March 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE HAS A CRACK IN THE FUEL TANK, AND FUEL IS LEAKING AT THE FILLER NECK WHERE THE NECK ATTACHES TO THE FUEL TANK. OWNER CONTACTED THE MANUFACTURER, WHO WAS NOT WILLING TO ASSIST THE OWNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112018February 23, 2005
EXTERIOR LIGHTING:TAIL LIGHTS
REFERENCE RECALL 04087 - I HAVE BEEN TRYING TO GET MY 2002 ENVOY GMC RECALL SINCE DECEMBER. ALL I GET IS THE PARTS ARE BACK ORDERED AND TO CALL BACK. NOW I GET A NOTICE FROM GMC THAT I HAVE NOT HAD THIS COMPLETED. TO DATE I HAVE CALLED 3 TIMES WITH NO RESULT. STILL BACK ORDER PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111857February 20, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:FRONT:CONTROL ARM, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, STEERING:RACK AND PINION:PINION SHAFT, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
10234, DOOR TRIM COMES OFF; 17660, HINGE HOOD RATTLES; 26510, IDLER ARM HAD TO BE REPLACED; 44938, PINION SEALS & POWER STEERING SEALS WERE LEAKING; 56785, CD PLAYER HAD TO BE REPLACED; 72375, TRANSMISSION WENT OUT; 95819, COMPUTER HAD TO BE REPLACED; 106169, RIGHT HEADLAMP HAD TO BE REPLACED (FOR ALMOST $800!!!); AND SPORADIC INCIDENCES OF DIFFERENT DASH LIGHTS COMING ON & STAYING ON. OBVIOUSLY, ALL OF THESE PROBLEMS WEREN'T ON THE DATE LISTED BELOW, BUT THAT'S THE DATE OF THE FIRST ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111732February 17, 2005
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER SMELLED GAS, TOOK THE VEHICLE IN AND THE FUEL RAIL WAS REPLACED. LATER GAS WAS SMELLED AGAIN, THERE WAS A VAPOR EMISSION LEAK. THEN THE CHECK ENGINE LIGHT CAME ON AND THE FUEL TANK IS BEING REPLACED TWICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112836February 16, 2005
ELECTRICAL SYSTEM, SEATS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SAFETY PROBLEM REGARDING CONTROL OF DRIVER'S REAR VIEW MIRROR ON 2003 GMC ENVOY. *BF THERE HAD BEEN A STRANGE COMBINATION OF ELECTRICAL EVENTS CENTERED AROUND THE ACCESSORIES IN THE LEFT FRONT OF THE VEHICLE AND THE LEFT DOOR MIRROR. OTHER PROBLEMS: THE SEAT WOULD MOVE ERRATICALLY WHEN STARTING AND SHUTTING DOWN, THE DRIVER'S SIDE DOOR DID NOT LOCK IN SYNC WITH THE OTHERS, THE LOCKS WOULD CLICK 4 TIMES AFTER DRIVING ONE MILE, AND THE CONTROL BUTTON LIGHTS ON THE DRIVERS ARM REST WAS COMING OFF. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102077February 16, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE DRIVER'S SIDE DOOR DID NOT CLOSE PROPERLY. WHEN THE DOOR WAS LOCKED, IT WOULD COME OFF OF THE HINGE AND WAS PARTIALLY OPEN. THE MANUFACTURER HAS BEEN CONTACTED. *AK THIS WOULD OCCUR WHEN THE VEHICLE WAS IN MOTION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110522February 14, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILURE AT 47000 MILES ON A 2002 GMC ENVOY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111298February 10, 2005
AIR BAGS:SIDE/WINDOW
COMPLAINT RECEIVED VIA E-MAIL. MY WIFE WAS IN HER 2005 GMC ENVOY WHEN IT WAS HIT ON THE DRIVER'S TIRE, AND WAS DRIVEN INTO A CONCRETE POWER POLE AT 40 MPH HEAD ON. THE POWER LINES WERE KNOCKED DOWN. DRIVER'S SIDE AIR BAG NEVER DEPLOYED, AND HER HEAD HIT THE STEERING, CAUSING A BUMP ON THE HEAD, A BLACK EYE AND A CUT LIP.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10110098February 8, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE FIRST TIME THE WIND NOISE BECAME SUCH AN ISSUE IS WHEN THE CAR HAD ONLY A FEW THOUSAND MILES ON IT AND I WAS DRIVING ON AN INTERSTATE WITH A STIFF CROSS WIND. THE NOISE WAS SO LOUD THAT WHEN I TRIED TO USE THE ONSTAR TO CALL THE DEALER AND HAVE HIM LISTEN TO THE NOISE, THE ONSTAR KEPT SAYING SLOWER PLEASE, SLOWER PLEASE EVEN THOUGH I WASNT YET SPEAKING. IT WAS THE WIND THE ONSTAR WAS LISTENING TO. I HAVE VISITED THE DEALER IN MOOREHEAD SEVERAL TIMES AND THE GMC PLACE IN MINOT TO TRY TO STOP THE NOISE AND THE HAVE REDUCED THE WIND NOISE BUT I STILL GET AN UNACCEPTABLE LEVEL OF NOISE. I HAVE TO TAKE A VACATION DAY TO TAKE THE VEHICLE INTO THE DEALER 90 MILES AWAY AND THEN EVEN THO I KNOW THEY ARE TRYING, THEY JUST SEEM TO MOVE THE NOISE AROUND. A CAR THAT WINDOWS FOR ALMOST 40K SHOULD BE AT LEAST AS QUIET AS MY DAUGHTER 6 YEAR OLD NEON. WOULDN'T YOU SAY? I BELIEVE THAT THIS VEHICLE WILL NEVER BE QUIET UNLESS YOU ARE TRAVELING LESS THAN 30 MPH DOWN THE ROAD AND WITH THE WIND. I HAVE VISITED THE DEALER SHIP AT LEAST 4 TIMES FOR THIS SPECIFIC PROBLEM AND THEY HAVE REPLACED WINDO SEALS AND LINERS AS WELL AS BENDING THE DOORS BUT I AM NOT SATISFIED. THEY SAY I AM AN ISOLATED COMPLAINT BUT IN THE SMALL TOWN I LIVE IN THERE IS ONLY ONE OTHER 2003 ENVOY AND THE OWNER SAYS HER NOISE IS EVEN WORSE. AFTER 2 1/2 YEARS AND 18000 MILES HOW MUCH MORE SHOULD I HAVE TO ENDURE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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