GMC Envoy Complaints

3,582 consumer complaints on file.

#10198162August 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TACHOMETER AND SPEEDOMETER DOES NOT WORK. TACH COMPLETELY DOES NOT WORK, SPEEDOMETER IS VERY ERRATIC, STOP STARTS AGAIN, OFF BY MANY MPH'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197530July 26, 2007
FUEL SYSTEM, GASOLINE:STORAGE
I OWN A 2003 GMC ENVOY. I AM THE ORIGINAL OWNER. THE SERVICE ENGINE LIGHT CAME ON SO WE VISITED THE LOCAL DEALERSHIP TO FIND OUT WHAT WAS WRONG. UPON TESTING THE VEHICLE THERE WAS A CRACK FOUND AT THE STEM OF THE FUEL TANK. IT HAD BEEN LEAKING FUEL AND LOOSING PRESSURE CAUSING THE LIGHT TO ILLUMINATE. THE REPAIR BILL IS AROUND $1400 FOR A SAFETY HAZARD THAT WAS NO FAULT OF MINE. THE SERVICE MANAGER SAID THAT IT WAS A BAD DESIGN DUE TO EPA REGULATIONS ON VENTING THE CAP AND THAT HE HAD SEEN MANY OF THESE. I CONTACTED GM AND THEY WERE NOT WILLING TO HELP. THEY OFFERED A DISCOUNT ON A NEW OR USED CAR. THERE IS NO CURRENT RECALL BUT THE MORE I LOOK INTO THIS, THERE HAVE BEEN MANY ISSUES OF THIS HAPPENING. THIS PROBLEM COULD KILL MANY PEOPLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197567July 26, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
PASSENGER SIDE SEAT DOES NOT MOVE BACK. STUCK IN THE POSITION UP BY THE DASH. COULD CAUSE MAJOR PROBLEMS IF SOMEONE WAS SITTING IN THIS SEAT AND AN ACCIDENT WERE TO OCCUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197211July 23, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I OWN A 2004 GMC ENVOY WITH APPROXIMATELY 85,000 "HIGHWAY" MILES. MY CHECK ENGINE LIGHT CAME ON A FEW MONTHS AGO AN I HAD IT ANALYZED AT A LARGE AUTO REPAIR CHAIN. IT INDICATED A VACUUM LEAK. THE MECHANIC DETERMINED THAT THE TOP OF THE PVC GAS TANK WHERE THE INLET VALUE WAS MOUNTED TO THE TANK DURING MANUFACTURING WAS LIKELY THE SOURCE AS THERE WAS FUEL STAINS RUNNING DOWN THE TANK FROM THIS LOCATION! TO ADD SOME ADDITIONAL SUPPORT TO THIS MATTER, THE MECHANIC STATED THAT ANOTHER GENERAL MOTORS VEHICLE OF THE SAME TYPE HAD THE SAME, EXACT PROBLEM THE WEEK BEFORE. OBVIOUSLY THIS IS NOT MY PROBLEM ALONE. I CONTACTED GENERAL MOTORS AND LONG STORY SHORT, THEY REFUSED TO REPLACE THE TANK BECAUSE IT WAS OUT OF WARRANTY. THE GMC MECHANIC INDICATED THAT IF IT HAD 60,000 MILES OR FEWER, HE WOULD LIKELY HAVE REPLACED IT FOR ME. I ATTEMPTED TO EXPLAIN THAT A FUEL LEAK IS A VERY DANGEROUS PROBLEM AND I WAS CONCERNED ABOUT MY FAMILIES SAFETY. TO EXPLODE OR BURN IN AN ACCIDENT, BECAUSE OF THIS PROBLEM WAS UNACCEPTABLE. THIS IS NOT A MILEAGE FACTOR AND IT IS NOT A WEAR PART, IT WAS SIMPLY NOT PROPERLY SEALED WHEN IT WAS BEING MANUFACTURED. I FEEL THAT GENERAL MOTORS SHOULD CHECK INTO THIS MATTER AS IT IS A SERIOUS SAFETY ISSUE THAT LIKELY AFFECTS MANY ENVOYS AND TRAIL BLAZERS. I HOPE THAT THIS NOTICE WILL START A FULL INVESTIGATION AND A RECALL. A DEATH FROM THIS DEFECTIVE PART IS VERY POSSIBLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197097July 21, 2007
ELECTRICAL SYSTEM
2005 GMC ENVOY - SINCE PURCHASE, THE HEADLIGHTS WILL DIM WHEN DRIVING AT NIGHT; SEEMS TO HAPPEN AFTER FIRST STARTING THE VEHICLE. THE BATTERY GAUGE WILL DROP DOWN TO UNDER 11 VOLTS WHEN THIS OCCURS. THE DEALER HAS TIGHTENED THE GROUND CONNECTIONS AND REPLACED THE ALTERNATOR TWICE; AFTER RETURNING THE VEHICLE TO THE DEALER A THIRD TIME, I WAS TOLD THAT THIS IS "NORMAL". THE VEHICLE IS NOW OUT OF WARRANTY WITH 50K MILES AND THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197074July 20, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
DRIVERS SIDE BRAKE LIGHT CONTINUES TO LOOSEN OR BURN OUT. WE HAVE REPLACED MULTIPLE TIMES WITHIN THE LAST YEAR AND WITHIN A MONTH THE LIGHT DOES NOT WORK AGAIN. THERE WAS A SIMILAR RECALL, 04V527000, ON XL MODELS, BUT GMC STATES THIS DID NOT AFFECT MY MODEL. THE RECALL SHOULD BE OPENED AGAIN AND BE EXTENDED TO ALL ENVOY, AS I SEE MANY ON THE ROAD WITH THE LEFT BRAKE/TAIL LIGHT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196676July 18, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE REAR WINDOW GLASS FELL HALFWAY OFF THE VEHICLE. THE VEHICLE WAS PULLED OVER BEFORE THE GLASS FELL COMPLETELY OFF. THE ADHESIVE FOR THE REAR GLASS HAD BEEN FAILING WHERE THE GLASS AND HINGE MEET. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 89,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196440July 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY ENVOY WAS PUT INTO PARK WHEN I WENT TO LOCK THE FRONT DOOR. WHEN I GOT OUT OF THE CAR AND TOOK TWO STEPS, IT SLIPPED OUT OF GEAR AND WENT ROLLING DOWN (VERY SLIGHT GRADE) THE DRIVEWAY IN REVERSE. I JUMPED IN TO TRY AND STOP IT BEFORE HITTING NEIGHBORS CARS. I GRABBED THE STEERING WHEEL TO PULL MYSELF IN, WHICH MADE THE ENVOY TURN TO MISS ON CAR, THEN IT THREW ME OUT, ALMOST RUNNING OVER BOTH OF MY LEGS WITH THE FRONT WHEEL. IT THEN PROCEEDED TO HIT A SATELLITE DISH, AND AIR CONDITIONING UNIT (WHICH ALL BUT RIPPED THE DOOR OFF THE HINGES.) IT THEN FINALLY STOPPED AFTER RUNNING THROUGH A FENCE AND IT RESTED WITH ONE WHEEL IN THE AIR ON A MOUND OF DIRT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10196462July 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACTS VEHICLE WAS REAR ENDED. THE DEALER STATED THAT THE GAS TANK WAS CRACKED ON THE VEHICLE. A GEICO REPRESENTATIVE ASSESSED THE DAMAGE AND STATED THAT THE CRACKED GAS TANK WAS THE RESULT OF SAFETY RECALL # 02V121000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE REAR BUMPER AND HITCH WERE DAMAGED DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 41,000. THE CONSUMER PROVIDED A POLICE REPORT AND PICTURES OF THE DAMAGED VEHICLE. UPDATED 11/08/07 *TR..UPDATED 02/20/15 *BF UPDATED 02/20/15*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10196514July 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE PROBLEM WAS FIRST NOTICED IN NOVEMBER OF 2006 WHEN I RECEIVED A SPEEDING TICKET, I WAS NOT SPEEDING ACCORDING TO MY SPEEDOMETER. THE DEALERSHIP SAID MY SPEEDOMETER WAS WORKING PROPERLY WHEN IN FACT IT WAS NOT. AFTER ANOTHER STOP BY POLICE, I TOOK THE TRUCK TO DIFFERENT DEALER AND I WAS TOLD THE SAME THING. I WAS AGAIN STOPPED ON 7/4/2007 FOR SPEEDING. I REMOVED THE GAUGE CLUSTER AND SENT IT TO SPECMO MYSELF FOR TESTING AND SPECMO FOUND THE SPEEDOMETER DEFECTIVE; WIRE CHAFFING AND SERVO MOTOR INTERMITTENT SHORTING, THEY REPAIRED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195931July 10, 2007
STRUCTURE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEATS
ENGINE, CHECK GADGES LIGHT APPEARS, SUV STALLS, RADIO LIGHTS AND STEERING LIGHTS KEEPS FAILING. I HAVE TAKEN MY 04 ENVOYXL INTO THE DEALERSHIP OVER 7 TIMES FOR THE SAME PROBLEM IN WHICH THEY HAVE NOT YET BEEN ABLE TO FIX/RESOLVE. MY ENVOYXL CHECK ENGINE AND CHECK GADGES LIGHTS KEEP POPPING ON AND THE VEHICLE CONTINUES TO CUT OFF/STALL THE DEALERSHIP HAS NOT YET FIXED THE PROBLEM, I HAVE TAKEN THE SUV IN OVER 6 TIMES FOR THIS PROBLEM. FROM 2004 UNTIL NOW 2007 THE PROBLEM CONTINUES. THE LIGHTS ON THE DASH BOARD KEEPS GOING OUT. THEY HAVE REPLACED THE LIGHTS AT LEAST 2 OR 3 TIMES BUT THEY KEEP GOING OUT. THESE LIGHTS ARE ON THE RADIO PART, THE BUTTONS WHICH OPERATE THE RADIO AND SWITCHES THE STATION. THE PANELS SEEMS TO GET VERY HOT. THE LIGHTS ARE CURRENTLY OUT NOW AFTER BEING REPLACED 3 TIMES AND NOW THE VEHICLE IS OUT OF WARRANTY. THE PAINT ON THE SUV IS VERY DULL AND THE LEATHER ON THE 2ND ROW SEAT IS CRACKING, COMPLETELY WORN AND VERY CHEAP. I COMPLAINED TO THE DEALERSHIP 1 YEAR AFTER I PURCHASED THE VEHICLE THAT THE LEATHER IS WORN OUT TOO FAST, NOTHING WAS DONE ABOUT THE 2ND ROW LEATHER SEATS. THE PAINT ON THE EXTERIOR IS DULL AND SPOTTY, I COMPLAINED TO THE DEALERSHIP BEFORE THE 36,000 MILE WARRANTY EXPIRED AND NOTHING WAS DONE ABOUT THE PAINT EITHER. THIS SUV IS A LEMON, IT CONTINUES TO CUT OFF ALTHOUGH MANY ATTEMPTS HAS BEEN MADE TO REPAIR THE PROBLEM, I THINK THEY SHOULD BUY THIS VEHICLE BACK SINCE IT CAN'T BE FIXED. THERE IS A DEFECT IN THE ELECTRICAL SYSTEM SINCE THESE LIGHTS ON THE INSTRUMENT PANEL CONTINUES TO WEAR OUT VERY FAST AND THE RADIO HAD TO BE REPLACED ALREADY BUT THE LIGHTS CONTINUES TO BLOW OUT ON THE INSTRUMENT PANEL AND THE STEERING WHEEL WHICH ALSO CONTROLS THE RADIO AND OTHER COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195444July 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER HAS BECOME ERRATIC ON MY 2004 GMC ENVOY XUV. I WAS TOLD BY A DEALERSHIP IT WILL REQUIRE REPLACEMENT IN THE RANGE OF 300 DOLLARS JUST FOR PARTS. THIS APPEARS TO BE A MANUFACTURING DEFECT THAT CONVENIENTLY APPEARS SHORTLY AFTER THE EXPIRATION OF THE WARRANTY. FROM WEB POSTS IT IS OBVIOUSLY A WIDESPREAD PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. I HAVE RECENTLY RECEIVED A SPEEDING TICKET AND MY INSPECTION IS DUE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195214July 3, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD TO REPLACE THE HEATER CORE 5 TIMES. THE FIRST TIME WAS 1 MONTH AFTER I PURCHASED THE JIMMY USED AT REEDMANS AUTO WORLD IN PA. 2 MONTHS AFTER THAT IT WAS REPLACED AGAIN 6 MONTHS LATER AND EVERY WINTER SINCE. I HAVE HEARD THERE WAS A IONIC PROBLEM WITH THE JIMMYS THAT SEND AND ELECTRICAL CURRENT THE MOTOR, CAUSING THE HEATER CORES TO JUST EAT AWAY CAUSING THEM TO BE REPLACE. I HAVE ALSO HAD THE UPPER AND LOWER BALL JOINTS REPLACE SINCE I HAVE HAD THE JIMMY( THEY WERE ALSO REPLACED BY THE ORIGINAL OWNER. I HAVE HAD TO REPLACE THE ENGINE MOUNTS AND MY READITOR SINCE THE MOTOR MOUNTS BROKE AND SENT THE ENGINE THRU MY RADIATOR. ALL PROBLEMS WERE FIXED MOSTLY AT THE DEALER. HOWEVER. THE HEATER CORE HAS NOW BLOWN AGAIN I HAVE NO HEAT OR AIR. IF I TURN THEM ONE THE COOLANT GUSHES OUT OF THE CAR. I NO LONGER HAVE A EXTRA WARRANTY(EXPIRED 8/06) AND CANNOT GET IT FIXED.. NOTHING SEEMS TO CORRECT THE HEATER CORE PROBLEM. 8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194784June 27, 2007
ENGINE AND ENGINE COOLING
2002 GMC ENVOY HAS A LOWER ENGINE NOISE. UNDER EXTENDED WARRANTY, ADJUSTER IS HOLDING UP REPAIR FOR OVER TWO WEEKS. VEHICLE HAS HAD REGULAR OIL CHANGES. VEHICLE HAS ONLY 57,800 MILES. WAS RECALLED FOR PMC VALVE AND HAD TRANS PROBLEM BRAND NEW. TOTALLY DISGUSTED WITH THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194110June 25, 2007
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SIDE-MIRRORS, PARTICULARLY ON THE DRIVER'S SIDE, MOVED TO DIFFERENT POSITIONS EVEN WITH ALL CURB PARKING FEATURES DISABLED. THE HAPPENED WITH ALMOST EVERY USE. 2. THE SPEEDOMETER GAVE FALSE READINGS AND FOR NO PARTICULAR REASON OR SPEED. IT MAY BE PEGGED AT 120 WHILE AT IDLE. IT WILL RANDOMLY RESET OR FAIL FREQUENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193862June 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 ENVOY XUV LEASE STARTED ACTING ERRATICALLY AFTER WARRANTY HAD RUN OUT. SHOWED 120 MPH AT RESTING SOMETIMES, OFTEN STUCK AT 120-130 MPH. THIS APPEARED TO BE A KNOWN DEFECT FROM MY RESEARCH, AND THE DEALER WANTED ME TO PAY FOR THIS WHEN TURNING THE CAR IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193395June 14, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I WAS DRIVING ON 6/13/07 & IT WAS RAINING I HAD THE WINDSHIELD WIPERS ON, AND WHEN IT STOPPED RAINING, APPROXIMATELY 45 MINUTES LATER, I TURNED OFF THE WIPERS. HOWEVER, THEY NEVER CUT OFF. I TRIED EVERYTHING TURNED THEM ON & OFF BUT THEY CONTINUED TO STAY ON. I TRIED TO FIND THE FUSES BUT COULDN'T. SO I WENT TO WILTON MOTORS NEARBY & THE SERVICE DESK PERSON CAME OUT AND TOOK OUT THE FUSE FOR ME. I MADE A APPOINTMENT FOR THE NEXT DAY 06/14/07. LATER, I LOOKED UP THE PROBLEM ON THE INTERNET & FOUND NHTSA RECALL 04V046000. ON THE WAY TO THE DEALER ON 6/14/07 I CALLED THE 800 NUMBER FOR GMC TO VERIFY THE RECALL. I WAS TOLD THAT THIS VEHICLE WASN'T A PART OF THAT RECALL. I TOLD THE REPRESENTATIVE THAT THIS VEHICLE HAD THE SAME PROBLEM AS STATED IN THE RECALL O & IT WAS THE SAME MODEL YEAR. I ASKED TO SPEAK TO A SUPERVISOR , WHO TOLD ME THE SAME THING EXCEPT THAT SHE WOULD CONTACT THE DEALER, AND THERE. IF THERE WAS WATER IN THE MODULE IT WOULD BE COVERED UNDER THE WARRANTY, WHEN I CALLED ABOUT THE SUV I WAS TOLD IT WOULD COST $320.00, BUT BECAUSE GMC DIDN'T HAVE IT ON A OPEN RECALL I WOULD HAVE TO PAY. THEY HAVE TO ORDER THE MODULE & IT MUST GO BACK THERE TOMORROW 06/15/07. I CALLED THE 800 # AGAIN & LEFT A VOICE MAIL MESSAGE EXPLAINING WHAT THE REPRESENTATIVE SAID. WOULD FILE A LAW SUIT IF THIS WAS NOT COVERED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193104June 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENVOY SPEEDOMETER REGISTERS 18 MPH IN THE PARKED POSITION. IT WILL NOT RETURN TO 0. I HAVE 45,000 MILES ON THE CLE AND IT HAS BEEN REGULARLY SERVICED BY THE SAME DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193144June 13, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CURRENT MILEAGE WAS 61,000. THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CRACKING AND HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192844June 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1) THE SPEEDOMETER STOPPED WORKING A FEW MONTHS AGO. 2) MY INSPECTION STICKER IS NOW DUE TO BE REPLACED, BUT I CAN'T GET ONE WITHOUT THE SPEEDOMETER WORKING. 3) CUSTOMER SERVICE THRU GMC WAS NO HELP AT ALL. THEY SAID I NEEDED TO TAKE IT TO THE DEALERSHIP TO HAVE IT LOOKED AT. WHICH I WILL HAVE TO PAY FOR, THEN THEY WILL REVIEW THE CASE. OH HOW NICE, REVIEW IT JUST TO TELL ME I HAVE TO PAY FOR IT?! I'VE SEEN THOUSANDS OF PEOPLE REPORTING THIS ON THE INTERNET. WHY HASN'T ANYTHING BEEN DONE? IF YOUR EVERYDAY AVERAGE JOE IS RESPONSIBLE FOR THE WORK/PRODUCTS HE/SHE PUTS OUT, WHY NOT THE BIG CORPORATIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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