GMC Envoy Complaints
3,582 consumer complaints on file.
- #10189560May 2, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING 65 MPH THE AIRBAG ACTIVATION LIGHT TURNED OFF WITHOUT WARNING. THE DEALER STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. ALSO, THEY FOUND A BOX OF KLEENEX UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THE VEHICLE HAD THE SAME PROBLEM APPROXIMATELY THREE OTHER TIMES. THE AIRBAG SENSOR LIGHT WILL NOT REACTIVATE. THE DEALER STATED THAT THE AIRBAG OCCUPANT SENSOR SYSTEM WAS WORKING PROPERLY. THE DEALER ADVISED THE CONTACT THAT SHE WAS TOO SMALL TO ACTIVATE THE AIRBAG OCCUPANT SENSOR. THE CURRENT MILEAGE ON THE VEHICLE WAS 26,000 AS OF 05-02-07. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189365May 1, 2007EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL* THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING THE VEHICLE APPROXIMATELY 30 MPH THE HIGH BEAMS BEGAN TO BLINK WHEN THE CONTACT REMOVED THE FOOT FROM THE ACCELERATOR PEDAL. THE CONTACT WAS DRIVING BEHIND A POLICE OFFICER, AND WHEN ATTEMPTING TO DECELERATE, THE HIGH BEAMS STARTED BLINKING. THE OFFICER STOPPED HIM AND STATED THAT IT WAS A SAFETY PROBLEM. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR, BUT WAS UNABLE TO PERFORM REPAIRS. AFTER THE VEHICLE LEFT THE SHOP THE FAILURE OCCURRED AT 50 MPH. THE MECHANIC PERFORMED A DIAGNOSTIC, AND FOUND NO FAILURES. THE GMC TECHNICAL SUPPORT REPRESENTATIVE STATED THAT THEY WERE AWARE OF THE FAILURE, BUT DID NOT KNOW HOW TO PERFORM THE REPAIRS. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 1,000. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189219April 29, 2007ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I WAS DRIVING IN TOWN AND MY SPEEDOMETER STOPPED WORKING AT 0. THE OIL GAUGE IS NOT WORKING, PEGGED OUT AT THE MAX AND MY ENGINE LIGHT IS NOW CONSTANTLY ON. THESE EVENTS, PARTICULARLY THE SPEEDOMETER NOT WORKING, IS A MAJOR SAFETY HAZARD. NOT DRIVING AT CONTROLLABLE SPEEDS CAN LEAD TO AN ACCIDENT AND DEATH. THE PARTS AND LABOR TO FIX THIS PROBLEM IS $550. WHILE RESEARCHING THIS PROBLEM ON THE INTERNET, I'VE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH GMC'S IN THIS YEAR. THERE SHOULD BE A RECALL WITH THE CLUSTER UNIT ON 2004 GMC ENVOYS. GMC SHOULD TRY TO PREVENT DEATHS THAT THEIR PRODUCTS MAY CREATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188630April 23, 2007FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED AND THE VEHICLE SMELLED OF GASOLINE. THE DEALER DIAGNOSED THE FAILURE AS NEEDING A NEW FUEL TANK ON THREE SEPARATE OCCASIONS. THE CONTACT HAS THE REPAIR INVOICES. THE CURRENT MILEAGE IS 150,000, AND FAILURE MILEAGE WAS 16,742.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188633April 23, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 GMC ENVOY (UNDER 26,000 MILES). I HAVE NOTICED THAT AFTER THE SUV RUNS FOR ABOUT 1/2 HR THE SPEEDOMETER WILL DISPLAY MY SPEED BEING BELOW ZERO. IN REALITY I AM GOING ABOUT 50 MPH. THE SPEEDOMETER IS BEING ACTING VERY ERRATIC. IS THERE ANYTHING THE GM CAN DO FOR THIS PROBLEM. I AM IN THE PROCESS OF TALKING TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. I HAVE READ ABOUT THE SIMILAR PROBLEM TO OTHER ENVOY OWNERS ON THE INTERNET. I HAVE ALSO SEEN THE SAME ISSUE IN OTHER GM BRANDS. I THINK GM SHOULD RECALL 2004 ENVOYS FOR THIS PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188669April 23, 2007FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE VEHICLE WAS PURCHASED ON SEPTEMBER 29, 2004 AND THE MILEAGE WAS 90. ON MARCH 27, 2007 TIGHTENED GAS CAP LIGHT CAME ON. ON MARCH 30, 2007 THE DEALER STATED THAT THERE WAS A LEAK COMING FROM THE NECK HOSE CONNECTED TO THE GAS TANK AND THE FUEL PUMP. THE DEALER STATED THAT THE GAS TANK HAD TO BE REPLACED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED CONSIDERING THE YEAR OF THE VEHICLE. THE FAILURE MILEAGE WAS 38,200, AND THE CURRENT MILEAGE WAS 39,600. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188234April 18, 2007TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE VEHICLE HAD A FLAT TIRE. WHEN TRYING TO LOWER THE SPARE ACCORDING TO THE INSTRUCTIONS THE SPARE WOULD NOT DROP DOWN. THE CAR NEEDED TO BE BROUGHT TO A CHEVROLET DEALERSHIP, WHO CHARGED $350 TO REPLACE THE SPARE TIRE MECHANISM BECAUSE IT WAS BROKE DUE TO ROAD WATER, DIRT, SALT DETERIORATING IT OVER TIME.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188257April 18, 2007VEHICLE SPEED CONTROL
NON LINEAR THROTTLE RESPONSE MAY CAUSE LOSS OF CONTROL OF THE VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187889April 15, 2007ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
VEHICLE HAS INTERMITTENT THROTTLE PROBLEM THAT CAUSES THE THROTTLE TO SURGE AND THE HEADLIGHTS TO GO DIM TO BRIGHT AND DASH LIGHTS TO GO DIM TO BRIGHT. THIS CONDITION HAPPENS INTERMITTENTLY, AND THE DEALERSHIP STATES THERE IS NO PROBLEM. THIS CONDITION IS MOST DANGEROUS WHEN DRIVING IN CONFINED SPACES SUCH AS PARKING LOTS. I HAVE TAKEN THIS PROBLEM TO THE SELLING DEALERSHIP FOUR TIMES SINCE JULY 2006 AND CONTINUE TO BE TOLD THERE WAS NO PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187642April 12, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DASH INDICATOR LIGHTS COME ON AND STAY ON WHEN TEMPERATURES ARE COLD, MOSTLY AIR BAG, ABS, PARKING BRAKE LIGHT, ALL GAUGES DO NOT WORK EXCEPT SPEEDOMETER. THIS PROBLEM HAS NO TREND OTHER THAN WHEN IT IS COLD OUTSIDE, COULD BE COINCIDENTAL. AT TIMES THE CHECK ENGINE LIGHT WAS ON WITH OTHER LIGHTS. MY VEHICLE ONLY HAD 18,000 MILES ON IT WHEN THIS STARTED, BUT THE 3 YEAR WARRANTY WAS OVER. GMC WILL NOT TROUBLESHOOT THIS PROBLEM UNLESS I PAY THEM ALMOST $100 TO START, AND THEN A HOURLY FEE. AT TIMES, THESE CONDITIONS EXIST AND THEN LATER THE INSTRUMENTS START WORKING. DOES NOT SEEM TO CORRELATE TO VEHICLE TEMPERATURE. LIGHTS OFTEN STAY ON DURING ENTIRE TRIP AND GAUGES ARE ALL OFF. WHEN EVERYTHING SUDDENLY STARTS WORKING CORRECTLY IT DOES NOT APPEAR TO BE BECAUSE OF A BUMP OR WARMING OF THE VEHICLE. IN DECEMBER I TOOK VEHICLE TO GMC, AND THE SERVICE REPRESENTATIVE INDICATED PROBLEMS ON WORK ORDER. HE PUT CHECK BATTERY, OF COURSE NO TROUBLESHOOTING TOOK PLACE. SINCE THEN I HAVE CONTACTED SEVERAL GMC DEALERSHIPS, THEY ALL WANT RIDICULOUS FEES TO CHECK IT OUT. THIS VEHICLE HAS BEEN KEPT IN THE HEATED GARAGE AND BARELY DRIVEN UNTIL JANUARY 2007. I THINK THIS IS A SAFETY ISSUE BECAUSE I DON'T KNOW IF IT COULD CAUSE A FIRE IN THE WIRING. WHEN THE GAUGES ARE OUT, IT IS NOT POSSIBLE TO SEE HOW MUCH GAS YOU HAVE OR IF OIL/WATER IS LOW. THERE IS NO WAY TO MONITOR THE FUNCTIONING OF THE VEHICLE, OR THE AIR BAGS OR THE BRAKE SYSTEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187958April 10, 2007POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THERE WAS A VIBRATION IN THE VEHICLE WHEN THE GAS PEDAL WAS APPLIED WHILE TRAVELING BETWEEN 30 AND 40 MPH. THE VEHICLE WOULD ALSO VIBRATE AT ANY SPEED. IT FELT AND SOUNDED AS IF IT NEEDED TO SHIFT GEARS, AS IN A MANUAL VEHICLE, BUT WAS IN THE WRONG GEAR. IT WAS INVOLVED IN A CRASH IN NOVEMBER 2006. TWO DEALERS STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN THAT REFERENCED THE FAILURE, BUT THERE WAS NOTHING THEY COULD DO TO CORRECT IT. WHEN ENGAGING THE BRAKE THE VEHICLE WOULD MOVE FORWARD AND A NOISE COULD BE HEARD. THE NOISE FREQUENTLY OCCURRED AFTER A QUICK STOP. THIS FAILURE HAD OCCURRED DURING THE SAME PERIOD OF TIME. THE DEALER DIAGNOSED THE FAILURE, AND STATED THEY HAVE REPAIRED THE NOISE, BUT IT CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 14,000, AND THE FAILURE MILEAGE WAS 13,118.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187245April 7, 2007VEHICLE SPEED CONTROL
SPEEDOMETER WAS NOT WORKING. TOOK 2003 GMC ENVOY TO DEALERSHIP 4 TIMES WHEN IT WAS UNDER WARRANTY AND TECHNICIAN SAID NOTHING WAS WRONG WITH SPEEDOMETER. HOWEVER, THE SPEEDOMETER STOPPED ON 50 MPH WHEN TRUCKWAS SITTING STILL, SOMETIMES HIGHER NUMBER. CALLED GMC REGARDING THE SPEEDOMETER, NO CALL BACK, AND THERE WAS NOTHING THEY COULD DO ABOUT. TRUCK IS CURRENT NOT UNDER WARRANTY. NOW HAVE TO PAY $800 OUT OF POCKET FOR REPAIRS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187103April 5, 2007FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
LEAKING FUEL PUMP ASSEMBLY IN TANK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186928April 3, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 GMC ENVOY FUEL SMELL. TOOK TO 2 DIFFERENT GM DEALERS BEFORE PROBLEM WAS FOUND. THE 2ND GM DEALER FOUND IT TO BE THE FUEL PUMP MODULE WHICH WAS RUSTED AND LEAKING GAS. GM WOULD NOT STAND BEHIND THIS PROBLEM AS SHE WAS THE SECOND OWNER. THE PROBLEM IS THE WAY METAL FUEL PUMP MODULE SITS IN THE RECESSED PORTION MIDDLE OF THE PLASTIC FUEL TANK INVITES MOISTURE, RUST , SALT, CORROSION ETC. REPLACED AT OUR EXPENSE OF $520.00 THIS IS A DESIGN PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186363March 28, 2007EXTERIOR LIGHTING:HEADLIGHTS
2004 GMC ENVOY, HEADLIGHTS FLICKERED WHILE DRIVING. ONCOMING TRAFFIC THOUGHT I WAS FLASHING AT THEM, CAUSING THEM TO PULL OVER OR FLASH ME BACK, SAFETY HAZARD. TOOK CAR TWICE TO DEALERSHIP, BUT THEY FAILED TO FIND THE CAUSE OF THE PROBLEM. E FOUND ON ONLINE FORUMS WHERE MANY PEOPLE HAVE SIMILAR PROBLEM WITH NO ANSWERS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186416March 28, 2007VEHICLE SPEED CONTROL
ON MY 2004 GMC ENVOY XL THE SPEEDOMETER HAS FAILED AT ABOUT 39000 MILES. IT DOES NOT INDICATE AN EXACT SPEED, SOMETIMES IT MOVES, SOMETIMES IT DOESN'T. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186434March 28, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE DURING HIGHWAY DRIVING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186250March 27, 2007SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SEAT BELT LOCKS UP RANDOMLY AND CAN NOT BE PULLED OUT TO FASTEN ACROSS THE DRIVER. IT CAN TAKE VARYING LENGTHS OF TIME TO MANIPULATE IT TO FINALLY RELEASE IT - ANYWHERE FROM A FEW SECONDS TO SEVERAL MINUTES. HALF OF THE TIME I HAVE TO GET OUT OF THE VEHICLE TO STRUGGLE WITH IT. ONE TIME I WAS NOT ABLE TO RELEASE IT (ONE COMPLETE FAILURE) AND HAD TO DRIVE HOME WITHOUT MY SEATBELT FASTENED. THE REASON FOR FILING THIS COMPLAINT IS BECAUSE I HAVE AN AVERAGE OF 1 FAILURE A DAY SINCE I'VE OWNED THE VEHICLE. THIS IS EXTREMELY FRUSTRATING, EMBARRASSING, AND TIME CONSUMING. BUT MY PRIMARY CONCERN IS OVER MY SAFETY IN THE VEHICLE WITH A SEAT BELT I CAN'T RELY ON. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186283March 27, 2007FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I TOOK MY VEHICLE IN FOR SERVICE BECAUSE IT FAILED EMISSION TESTING AND THE REPAIR SHOP TOLD ME THAT THEY HAVE SEEN SEVERAL VEHICLES LIKE MINE WITH A SIMILAR PROBLEM. I FOUND THAT YOUR NHTSA ACTION NUMBER PE07014 IS THE PROBLEM THAT THE REPAIR SHOP FOUND. I UNDERSTAND THAT THE INVESTIGATION INTO THIS IS STILL OPEN. THE REPAIR SHOP TOLD ME TO CONTACT THE GMC DEALER BECAUSE THEY FELT THAT THE DEALER SHOULD STAND BEHIND THE PROBLEM AND IT IS A SAFETY ISSUE. WILL THIS BECOME A RECALL ISSUE AND WILL THE DEALER NEED TO REPLACE THE FUEL TANK AT THEIR EXPENSE? *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186321March 27, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL PUMP MODULE (FUEL SENDING UNIT) CORRODES AND LEAKS FUEL. AND GIVE FAULTY READING AT THE GAS READING GAUGE. NOT ABLE TO CHECK IF TANK IS EMPTY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0