GMC Envoy Complaints

3,582 consumer complaints on file.

#10206941October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XUV SPEEDOMETER DOES NOT WORK EXCEPT ON OCCASSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206945October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I JUST BOUGHT A USED 04 GMC ENVOY WITH 30,000 MILES ON IT. NOW ABOUT A MONTH AFTER I BOUGHT IT I'M HAVING PROBLEMS WITH THE SPEEDOMETER. SOMETIMES IT WORKS SOMETIMES IT DOESN'T. WHEN IT DOES NOT WORK IT READS TO HIGH OR TWO LOW. I CAN BE DRIVING DOWN THE ROAD AT 65 AND IT WILL DROP BELOW 0. OR I CAN BE STOPPED AT A LIGHT AND IT SHOWS 40. A QUICK SEARCH ON THE WEB SHOWS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I FEEL GM AND GMC SHOULD HAVE TO DO A RECALL ON THIS AS IT COULD BE A LIFE AND SAFETY ITEM. FOR EXAMPLE ONE COULD SLOW TO THE RECOMMEND SPEED FOR A CURVE OR A TURN. IF THE SPEEDOMETER IS READING TWO LOW THEN THE PERSON WOULD BE TRAVELING TWO FAST FOR THE TURN. I SEE ALSO WHERE A CLASS ACTION LAW SUIT IS IN THE WORKS ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206946October 25, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CHECK ENGINE LIGHT ON AND TAKEN TO ADVANCE AUTO PARTS WAS TOLD THAT THERE WAS A SMALL LEAK. THEY ADVISED THAT HOSES ARE TO BE CHECKED. HOSES WERE CHECKED AND CHECK ENGINE LIGHT REMAINED ON. TAKEN TO THE DEALER AND FOUND OUT THAT THERE IS A LEAK IN THE FUEL TANK. WAS TOLD THAT THIS WAS NOT A RECALL ITEM. BUT THIS IS A VERY DANGEROUS DEFECT. NOW WAITING FOR PART TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206732October 24, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER A FEW SECONDS. SHE ALSO NOTICED A GASEOUS ODOR AND A FUEL LEAK UNDERNEATH THE VEHICLE. THE MECHANIC STATED THAT A RUSTED FUEL MODULE CAUSED THE FAILURE AND HE REPLACED THE FUEL MODULE. THERE HAD BEEN NO OTHER OCCURRENCES. THE CURRENT AND FAILURE MILEAGES WERE 65,417.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206161October 18, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
(2) FUEL TANK LEAKS AT FILLER TUBE (3) FUEL TANK WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205710October 15, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
2002 GMC ENVOY BEGAN TO EMIT OVERWHELMING ODORS. THE INTERIOR OF THE CAR AND EXTERIOR OF THE CAR SMELLS STRONGLY OF LEAKING FUEL. THE VEHICLE MUST BE PARKED IN MY DRIVEWAY TO PREVENT VAPORS FROM ACCUMULATING IN MY GARAGE AND SEEPING INTO MY HOME. THE LEAKING ODORS INTO THE GARAGE AND HOUSE HAVE CAUSED ME TO HAVE SEVERE HEADACHES. THE CAPTURED VAPORS IN MY GARAGE PRESENTED A SEVERE FIRE HAZARD. I TOOK MY VEHICLE TO A LOCAL MECHANIC WHO REPORTED TO ME THAT THE FUEL PUMP ASSEMBLY ON TOP OF THE FUEL TANK WAS LEAKING DUE TO CORROSION ON SEVERAL OF THE TUBES THAT TRANSPORT FUEL. HE STATED THIS IS AVERY COMMON PROBLEM ON THE GMC ENVOYS AND THAT HE HAS REPAIRED MANY OF THEM FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205738October 15, 2007
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
TL*CONTACT OWNS A 2003 GMC ENVOY. THERE WAS A RECALL ON THE WINDSHIELD WIPER MODULE. THERE WAS A POTENTIAL FOR WATER TO LEAK IN. WHEN THE VEHICLE HAD APPROXIMATELY 20,000 MILES, THE RECALL REPAIR WAS PERFORMED. AT 60,000 WHEN USING THE WINDSHIELD WIPER WASHER, IT CONTINUED TO ENGAGE UNTIL THE PUMP BURNED OUT. THE WINDSHIELD WIPER MODULE WAS DISCONNECTED. HE CALLED GM STATED AND TOLD THEM THAT WHEN THE RECALL WAS PERFORMED THE MECHANIC SEALED MOISTURE IN AND IT CORRODED. THE DEALER CONFIRMED THAT IT CORRODED AND NEEDED TO REPLACE THE WIPER MODULE. THE DEALER REFUSED TO REPAIR IT AGAIN AT NO COST TO THE OWNER. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 11/1/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205775October 15, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. FUEL TANK GAUGE STARTED TO CONTINUALLY SHIFT FROM WHATEVER STATE THE FUEL TANK WAS IN TO EMPTY THEN AFTER SOME TIME REVERT BACK TO NORMAL FUEL CAPACITY AT THE TIME. CONTACTED ONSTAR FOR A DIAGNOSTIC AND THEY STATED THERE IS A PROBLEM WITH THE FUEL SENDING UNIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205416October 11, 2007
EXTERIOR LIGHTING:TURN SIGNAL
GMC DOES NOT INCLUDE MY VIN INTO RECALL CAMPAIGN 05V198000. MY CAR EXHIBITS EXACTLY THE SAME PROBLEM AS IN THIS CAMPAIGN - WHILE MAKING RIGHT TURN SIGNAL HAZARD WARNING LIGHTS ARE FLASHING AS WELL. THIS MAY CREATE UNSAFE DRIVING CONDITIONS BY CONFUSING OTHER DRIVERS. GMC DEALERSHIP HAS REPORTED FAILED PART AS "FLASHER MODULE", WHICH IS EXACTLY THE PART ADDRESSED IN NHTSA CAMPAIGN. IT SEEMS THAT FAULTY PART WAS INSTALLED IN MUCH LARGER NUMBER OF VEHICLES THEN GMC IS RECALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205425October 11, 2007
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2 COMPLAINTS NOTICED ENGINEE RUNNING HOT, ADDED FLUID TO RADIATOR, NEAR EMPTY. A COUPLE OF MONTHS LATER, SAME THING. 3 MONTHS LATER, DURING OIL CHANGE, MECHANIC INDICATED WHILE DOING CHECKS THAT THE RADIATOR FLUID WAS LOW. TOLD HIM THIS WAS THE THIRD TIME, HE ADDED FLUID, PRESSURE CHECKED RADIATOR - NO HOLES OR LEAKS. SEEMS TO BE EVAPORATING. AIR CONDITIONER BLOWING HOT AIR (EXCLUDING THE FACT THE PANEL WITH AC CONTROLS QUICK WORKING A LOOOONNG TIME AGO). TOOK IN TO DEALER FOR REPAIR. AFTER $600 AND ALL DAY VISIT WITH DEALER, THE PIECE BROKEN WAS THE SIZE OF A 2"-4" BLOCK OF PLASTIC. THIS LITTLE PIECE JUST QUICK WORKING, IT WAS REFERRED AS A CONTROL SWITCH OF SOME SORT UNDER THE DASH BOARD. SOUNDED KINDA HOKEY TO ME - I CAN IMAGINE A COMPRESSOR GOING OUT AND YOU DO NOT HAVE COLD AIR - THE NAME OF IT ESCAPES ME - BUT THE MECHANIC DID INDICATE THERE WAS SOME SORT OF TECHNICAL REPORT OUT THERE ON IT AS WELL. JUST FOUND OUT FROM HUSBAND THE NAME OF THE PIECE - THE ACTUATOR DOOR QUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204849October 4, 2007
EXTERIOR LIGHTING:HEADLIGHTS
AT VARIOUS TIME, ESPECIALLY WHEN DEPRESSING THE BRAKE PEDAL, THE HEADLIGHTS AND INTERIOR LIGHTS DIM. GM KNOWS ABOUT THE PROBLEM - TSBS 05-08-42-001 AND 06-06-03-004 BUT DOES NOT HAVE A FIX. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR UPDATED 10/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204864October 4, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. GASOLINE FUMES ENTERED THE PASSENGER COMPARTMENT OF THE VEHICLE. THE DEALER STATED THAT THE FUEL SENDING UNIT WAS CORRODED THE MODULE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44,300. UPDATED 01-15-08. *KB UPDATED 12/12/07*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204723October 2, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2003 GMC ENVOY AND 3 OF THE 4 POWER WINDOW MOTORS HAVE HAD TO BE REPLACED. THIS IS A VERY EXPENSIVE REPLACEMENT AT THE DEALERSHIP. ONE WAS REPLACED WHILE UNDER WARRANTY BUT THE OTHER 2 HAPPENED AFTER THE WARRANTY EXPIRED. EACH WINDOW COST WAS $580.00 FOR THE MOTOR AND LABOR. I THINK THAT THIS PART IS DEFECTIVE AND SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204147September 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 GMC ENVOY CONTINUES TO HAVE THE SAME PROBLEM OVER AND OVER. I'M TAKING IT IN AGAIN TODAY FOR THE 4TH TIME. IT LOSES POWER GOING UP HILLS. IT'S LIKE THE ENGINE IS STALLING, AND IT HAS ACTUALLY CUT OFF ON ME. THE FIRST 2 TIMES THEY COULD FIND NOTHING WRONG. SO IT DIDN'T GET FIXED. THE 3RD TIME THE CHECK ENGINE LIGHT FINALLY CAME ON. THEY SAID IT WAS THE OXYGEN SENSOR, AND CARBON BUILD UP ON THE FUEL SOLENOID. ONCE AGAIN THE CHECK ENGINE LIGHT IS ON. THIS TIME I HAD ONSTAR DO A DIAGNOSTIC TEST. I WAS INFORMED THAT THERE IS A POWER TRAIN SYSTEM MALFUNCTION. WHICH IS THE PART OF THE ENGINE SYSTEM THAT PROVIDES POWER TO MOVE THE VEHICLE. OBVIOUSLY THIS HAS BEEN THE PROBLEM ALL ALONG THAT THE DEALERSHIP CAN NOT SEEM TO FIX. OF COURSE THE GAS MILEAGE IS TERRIBLE DUE TO THIS SITUATION, AND WITH GAS PRICES THE WAY THEY ARE IT'S KILLING ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203958September 24, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE LOW FUEL INDICATOR ILLUMINATED WHEN THE GAS TANK WAS FULL. THE MECHANIC STATED THAT THE FLOAT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 44,000 AND CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204032September 24, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION:FRONT:WHEEL BEARING
NOTICED THE SMELL OF GAS. TOOK TO DEALER WHERE PURCHASED. FUEL PUMP WAS FINE, BUT THE TUBE HAD CORRODED. EXTENDED WARRANTY PURCHASED WILL NOT COVER THIS BECAUSE THE PUMP DID NOT FAIL. FAILURE WAS DUE TO CORROSION. THE VEHICLE IS ONLY 5 YEARS OLD! COST ESTIMATE IS OVER $600.00 TO FIX. HAVE TO REPLACE PUMP ALSO. WHEN REPAIRED, I WILL ASK FOR THE OLD PART. THIS VEHICLE HAS BEEN IN SHOP FOR REPAIRS MORE THAN ANY ONE I HAVE EVER OWNED. (FRONT WHEEL BEARINGS WENT AT ABOUT THE SAME TIME, BUT WERE COVERED UNDER THE WARRANTY). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203431September 19, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE'S "CHECK ENGINE" LIGHT CAME ON 2 DAYS PRIOR TO FAILING A VEHICLE EMISSIONS TEST FOR FUEL TANK LEAK. DEALER STATED THAT THERE WAS A "SPECIAL POLICY" IN PLACE AS THE MANUFACTURER RECOGNIZED THIS SAME DEFECT ON OTHER VEHICLES. THE VIN NUMBER WAS NOT INCLUDED IN THE "SPECIAL POLICY" BUT WAS THE SAME DEFECT. THE DEALER IS ADVISING NOT TO CONTINUE TO DRIVE THE VEHICLE UNTIL REPAIRED. THE DEALER OPINION IS THAT DUE THE "SPECIAL POLICY" THERE ARE NO FUEL TANKS AVAILABLE SO THE VEHICLE IA LOCATED AT THE DEALER UNTIL REPAIRED. OLD PART CAN BE MADE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203202September 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND APPROACHING A STOP FOR A RED LIGHT, THERE WAS A VERY LOUD CRASHING SOUND FROM UNDER THE VEHICLE. THE VEHICLE WAS NO LONGER ABLE TO DRIVE IN 1ST GEAR OR REVERSE. THE VEHICLE WAS ABLE TO PROPEL ITSELF IN 'D', BUT WAS VERY SLUGGISH AS IF TRYING TO START DRIVING A MANUAL TRANSMISSION IN 2ND OR 3RD GEAR. WHILE THE VEHICLE WAS IN NEUTRAL IT WOULD STILL PROPEL ITSELF WHEN THE ACCELERATOR WAS DEPRESSED. IT WAS NO LONGER ABLE TO BE MOVED MANUALLY BY PUSHING, IT WOULD ONLY MOVE WHEN DRIVEN FORWARD OR WHEN THE REAR WHEELS WHERE LIFTED OFF THE GROUND WHEN IT WAS TOWED. THE DEALER HAS RECOMMENDED A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203265September 17, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE ENGINE MADE A LOUD KNOCKING NOISE WHEN DRIVING. WHILE DRIVING UPHILL, THE VEHICLE DRAMATICALLY DECELERATES AS IF THE ENGINE WAS STALLING. THE ENGINE AND OIL LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SHE TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE, BUT THE OIL LIGHT REMAINED ILLUMINATED. SHE TOOK THE VEHICLE TO A LOCAL DEALER FOUR TIMES AND THEY REPROGRAMMED THE P.C. ANOTHER DEALER STATED THAT THE ENGINE DRAGS WHEN TRAVELING UPHILL, WHICH WAS PROBABLY DUE TO THE CLUTCH FANS. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM DOES NOT WORK. AFTER ALL FOUR REPAIRS WERE PERFORMED, HER VEHICLE CONTINUES TO EXPERIENCE THE SAME FAILURES. SHE CONTACTED THE MANUFACTURER AND THEY STATED THAT THEY WOULD NOT PROVIDE ANY FINANCIAL ASSISTANCE BECAUSE THE EXTENDED WARRANTY EXPIRED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,809 AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202804September 12, 2007
ELECTRICAL SYSTEM:IGNITION
ON-GOING ISSUES WITH MY 2004 GMC ENVOY SINCE PURCHASE. LEAVE HOME, TRAVEL TO DESTINATION, USUALLY A SHORT DISTANCE, WHEN TRYING TO RESTART VEHICLE ALL DASH LIGHTS COME ON, RADIO WORKS, WINDOWS WORK, ETC., TURN THE KEY TO START AND NOTHING HAPPENS, NO ATTEMPT AT STARTING WHAT-SO-EVER. MAKES NO DIFFERENCE WITH TEMPERATURE, TIME OF DAY, RAIN/SHINE, ETC. OFTEN IF YOU LEAVE THE VEHICLE TO SIT FOR AN HOUR, IT WILL RESTART, SOMETIMES SOONER, SOMETIMES NOT AT ALL. FIRST INCIDENT HAPPENED WHEN WE HAD 308 KM ON THE VEHICLE, NOW WE HAVE 68,000 KM AND PROBLEM STILL EXISTS. THEY HAVE CHANGED THE IGNITION SWITCH NUMEROUS TIMES, REPROGRAMMED THE SETTINGS FOR INTERNATIONAL VS DOMESTIC IN REGARDS TO THE APPARENT SECURITY SYSTEM THAT I HAVE, WHICH WE DISCOVERED HAS NEVER WORKED EITHER. NUMEROUS ISSUES WITH THE ABS COMING ON WITH DRY PAVEMENT. WATER IN REAR BACKUP LIGHTS, THEY WERE DRAINED AND RE-SEALED. RUST ON ALL INTERIOR DOOR PANELS, BACK DOOR AND HOOD WHERE JOINTS MEET, REPAIRED. WATER ON THE FLOOR AT THE DOOR WHEN IT RAINS, FIXED SEAL AT DOOR. DRIVERS SIDE DOOR LOCKED WHEN YOU LEFT THE VEHICLE WITHOUT LOCKING IT MYSELF, REPROGRAMMED. INTERIOR DOOR TRIM/SEAL REPEATEDLY FALLS OFF FROM BACK RIGHT PASSENGER DOOR. 10 MONTHS LEFT ON OUR LEASE....CAN'T WAIT TO FIND A NEW VEHICLE. COMPLETELY NOT SATISFIED WITH THE VEHICLE OR BY THE SERVICE WE HAVE RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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