GMC Envoy Complaints

3,582 consumer complaints on file.

#10212657December 24, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
2004 GMC ENVOY XUV FAULTY SPEEDOMETER, THE SPEEDOMETER READS FALSE READING, TRAVELING ON HIGHWAY DOING WHAT I THOUGHT WAS 55 AND I WAS PULLED OVER FOR DOING 72 MILES IN A 55 ZONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212568December 22, 2007
FUEL SYSTEM, GASOLINE:STORAGE
I HAVE A 2002 GMC SLT, WHICH IS LEAKING GAS. I HAVE HAD MY VEHICLE TOWED TO MY MECHANIC, WHICH IS IN PROCESS OF GETTING A PART FROM THE CHEVROLET DEALER TO FIX THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212791December 21, 2007
TRAILER HITCHES
2004 GMC ENVOY UNSAFE HITCH. CONSUMER STATES THAT CLIP IS SUPPOSED TO HOLD THE HITCH PIN IN PLACE IS SO DESIGNED TO FIT OVER THE PIN TO HOLD IT IN PLACE, IS NOT SAFELY DESIGN. CONSUMER IS REQUESTING REIMBURSEMENT. *BF THE CONSUMER STATED A SAFER DESIGN FOR THE PIN AND CLIP WOULD BE TO HAVE A HOLE DRILLED INTO THE PIN WHEREBY THE CLIP COULD BE INSERTED INTO THE HOLE THEREBY ALLEVIATING THE POSSIBILITY OF THE CLIP BEING JARRED LOOSE FROM THE PIN. THE CONSUMER STATED WHILE DRIVING, THE TRAILER SLIGHTLY WENT AIRBORNE, FLIPPED ON THE PASSENGER SIDE, THEN ON THE DRIVERS SIDE, AND THE TONGUE OF THE TRAILER STARTED HITTING THE BACK OF THE VEHICLE. THE CONSUMER SOON DISCOVERED THE SAFETY CHAINS HAD COME LOOSE. THE MANUFACTURER OF THE HITCH DENIED THE CONSUMERS CLAIM. THEY STATED THAT THEIR PRODUCT WAS SAFE AND THERE WAS NO STRESS ON THE CLIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212318December 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN IM DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING FOR 3-4 MONTHS NOW. AND THE DEALERSHIP WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212330December 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON MY 2004 GMC ENVOY XL SLT READS INCORRECTLY AT ALL TIMES. BEGAN AS READING HIGH OCCASIONALLY, NOW IT IS ENTIRELY UNRELIABLE. SOMETIMES HIGH, SOMETIMES LOW, SOMETIMES 140MPH IN THE DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212365December 19, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT AND RIGHT REAR DOOR LOCKS WILL NOT REMAIN LATCHED, WHETHER LOCKED OR UNLOCKED. THESE LATCHES WERE REPLACED IN JULY 2006 AND THE REPLACEMENT LOCKS ARE NOW DEFECTIVE AS WELL. VAN DEVERE DEALERSHIP IN AKRON, OHIO CHARGED $100.15 TO DETERMINE LOCKS WILL NOT WORK; ADVISED ME TO CALL GM CUSTOMER SERVICE. CALLED GM CUSTOMER SERVICE 866-790-5600 X 32380 COMPLAINT FILE 71-585106455; ROBERT JOHNSON STATED THAT THE SERVICE MANAGER OF THE REPAIRING DEALER IN JULY 2006, PREMIER IN RITTMAN, OHIO WOULD NOT REPLACE LOCKS BECAUSE PARTS BEYOND 12 MONTH WARRANTY. I EXPLAINED THAT THIS WAS A SAFETY ISSUE, AND EXPLAINED THE DANGER OF DEFECTIVE LOCKS; ROBERT JOHNSON STATED THERE WAS NOTHING ELSE HE WOULD DO. ASIDE FROM THE POOR QUALITY, LOCKS ARE CRUCIAL TO VEHICLE SAFETY, AND LOCKS ON A 2005 VEHICLE SHOULD NOT FAIL IN 2006 AND 2007. MOREOVER, I AM APPALLED THAT GM WOULD NOT INSIST THAT THESE BE REPLACED IMMEDIATELY AT COMPANY EXPENSE, CONSIDERING THE SAFETY RISK AND EMBARRASSING LACK OF QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212107December 17, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
BOUGHT MY GMC IN APRIL OF THIS YEAR 2007. NEVER HAD TO USE THE 4X4. UNFORTUNATELY WITH 9 INCHES OF SNOW TRIED THE 4X4 FOR THE FIRST TIME AND IT DID NOT WORK. TOOK IT TO THE DEALER AND THEY SAID IT WAS THE TRANSFER CASE WAS NOT WORKING AND NEEDED TO BE REPLACED A 600 ESTIMATED SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212151December 17, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TOOK 2003 GMC ENVOY XL TO DEALER TO INVESTIGATE ENGINE SERVICE SOON LIGHT - FOUND PO422 CODE - SMALL LEAK AT GAS TANK FILLER NECK. CHECKED INTERNET FOUND SEVERAL OWNERS THAT HAVE EXPERIENCED SIMILAR PROBLEM - FIX IS TO REPLACE ENTIRE GAS TANK AT A COST OF $800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212037December 16, 2007
AIR BAGS
MY WIFE WAS INVOLVED IN AN ACCIDENT LAST NIGHT IN WHICH THE VEHICLE, A 2006 GMC ENVOY DENALI WAS TOTALED, BUT NEITHER AIR BAD DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10211893December 14, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I HAVE A FUEL LEAK AT THE POINT WHERE THE FUEL FILLER HOSE ENTERS THE FUEL TANK. I HAVE RESEARCHED THIS ON THE INTERNET TO FIND THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I FEEL THAT THIS IS PROBLEM HAS THE POTENTIAL TO CAUSE FIRES AND EXPLOSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211863December 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TACH GAUGE FOR SPEEDOMETER STARTED BE FAULTY. READ INACCURATE TO MY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211787December 13, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE OIL WARNING INDICATOR LIGHT ILLUMINATED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS STEERED TO THE SIDE OF THE ROAD AND TOWED. THE DEALER STATED THAT THE ENGINE LOCKED AND NEEDED TO BE REPLACED DUE TO AN OIL DRAIN PLUG THAT LOOSENED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211793December 13, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 20 MPH UPHILL IN ICY WEATHER, THE VEHICLE SLID OFF THE ROAD. NONE OF THE AIR BAGS DEPLOYED AND THE VEHICLE WAS COMPLETELY DESTROYED. THE PASSENGER WAS SEVERELY INJURED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. HE HAS A COPY OF THE POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 115,000. UPDATED 01/07/08 *BF UPDATED *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10211830December 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER/TACHOMETER IN MY 2004 GMC ENVOY READ INACCURATELY. THE NEEDLES READ WAY OFF OF WHERE THEY SHOULD BE (IE. READING 45 MPH AT IDLE AND TACH AT 8,000 RPMS AT IDLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211530December 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS ERRATIC OFTEN 30 TO 80 MPH OFF AND WILL NOT RETURN TO 0 MPH WHEN STOPPED. CURRENTLY IT READS ABOVE 120 MPH AND WILL NOT MOVE UP OR DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211553December 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS FROZEN @ 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211458December 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON 11/01/07 I NOTICED THE SPEEDOMETER ACTING ERRATIC; IT WOULD STAY ON 10 TO 20 MPH. WHEN I KNEW I WAS GOING FASTER. AT OTHER TIMES IT WOULD CREEP UP TO 75 OR 80 MPH. AND NOT GO DOWN WHEN I SLOW DOWN. OCCASIONALLY IT WOULD WORK FINE. THIS WENT ON ABOUT 3 WEEKS AND I THOUGHT IT MIGHT CORRECT ITSELF. IT FINALLY STOPPED WORKING ALTOGETHER COMING TO REST ABOVE 120 MPH. ON 12/07/07 I TOOK MY VEHICLE TO THE DEALERSHIP. THEY SAID THEY WOULD HAVE TO REPLACE THE WHOLE INTERMENT PANEL AT A COST OF AROUND $470.00. THEY ALSO SAID IF I DIDN'T HAVE OVER 60,000 MILES ON MY CAR IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY. I HAD 62,492 MILES ON THE DAY I TOOK THE CAR TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211305December 10, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE A 2004 GMC ENVOY XUV AND WHEN THE OIL WAS JUST RECENTLY CHANGED THE MECHANIC NOTICED THAT THE GAS TANK WAS LEAKING AT THE POINT WHERE THE FILLER MET THE MAIN BODY OF THE TANK. HE SAID SINCE THE TANK WAS PLASTIC THE GAS WAS CAUSING THE DETERIORATION AND THE ENTIRE TANK WOULD CAUSE A MAJOR ISSUE. AFTER CHECKING WITH OUR LOCAL GMC DEALER I DISCOVERED THAT THE VEHICLE IS JUST OUT OF THE 3 YR WARRANTY PERIOD AND SINCE IT WAS PURCHASED IN ARIZONA AND NOT CALIFORNIA IT IS NOT COVERED UNDER THE EXTENDED GMC WARRANTY. THIS SHOULD NOT BE PART OF A REPLACEMENT PLAN THE CONSUMER SHOULD BE PAYING FOR, NOT LIKE A REGULAR MAINTENANCE ITEM (CHANGING TIRES, OIL CHANGES, SPARK PLUGS, ETC.) CUTTING CORNERS TO MAKE THE VEHICLE LIGHTER AND THEN NOT SUPPORTING THE CHANGE IS NOT THE BEST WAY TO BE POPULAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211396December 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE APPLYING PRESSURE TO THE BRAKE PEDAL, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. A MECHANIC STATED THAT THE CAUSE OF THE FAILURE WAS THE SUSPENSION SYSTEM. SHE TOOK THE VEHICLE TO AN AUTHORIZED LOCAL DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V126000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT DID NOT FILE A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 79,000 AND CURRENT MILEAGE WAS 79,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210188November 28, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2004 GMC ENVOY FUEL PUMP MODULE FLANGE CORROSION, CAUSING LEAK ONTO TOP OF GAS TANK AND EXHAUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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