GMC Acadia Complaints

5,595 consumer complaints on file.

#11551394October 23, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551435October 23, 2023
AIR BAGS
This recall has been out for months with no remedy. The website says, " An inﬂator rupture may cause sharp metal fragments to pass through the airbag and into the vehicle interior at high speed, striking you or your loved ones, which may result in injury or death to passengers." This is unacceptable. It is dangerous to drive my car right now. I need someone (GM or Takata) to provide a loaner car until they can provide the fix to make my car safe once again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551451October 23, 2023
SEAT BELTS, WHEELS
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551153October 21, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
front and rear camera not working blind spot indicator not working side mirrors warning of oncoming vehicles not working radio not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550963October 20, 2023
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact stated that when the front driver’s side seat was adjusted, the air bag warning light illuminated, and a message displayed on the instrument panel “Service Air Bags”. The vehicle was taken to the dealer where it was diagnosed; however, the contact was informed by the mechanic not to adjust the front driver’s side seat due to adjusting the seat triggering the sensor. The contact was concerned for her safety while operating the vehicle. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550795October 19, 2023
STEERING, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Vehicle refuses to turn off due to "Shift to Park" error being displayed. Vehicle also gives "Driver assist unabled. Drive safely" message and AC will not cool and vehicle coolant gauges will not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550874October 19, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550751October 19, 2023
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
The car stopped working all of a sudden, I was driving the car with no issues that morning and parked & shut off car to go to my appt. I turned the car back on and worked fine as I was putting in my address on the GPS my car just stopped and shut off by itself. I pushed the start button and it sounded like it wanted to start but it wouldn't and the whole engine shooked. Called GM and car still under warranty had it towed to the nearest GM. They diagnosed it and said it was the fuel injector module that went bad. It's 2021 with only 23800 miles. After a week, just got it back for a day and now the cooling fan has a loud noise, check engine light on, coolant stays on C even after driving it more than 10 mins, ac blows hot air, I get an alert with steering assist is reduced and to drive with care.....seems like something is wrong with the thermostat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550576October 18, 2023
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550654October 18, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550687October 18, 2023
ELECTRICAL SYSTEM, STEERING
After noticing my AC was not cooling, I began receiving a “steering assist is reduced drive with care” notice every time my car was started. My car is more difficult to steer. It has been assessed by a certified mechanic and found that the coolant temperature probe is malfunctioning and the ECM will either need to be fixed or replaced. Due to malfunctioning power steering, I do not feel safe driving this vehicle until it is fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550396October 17, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550448October 17, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550455October 17, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550214October 16, 2023
AIR BAGS
There is an open safety recall and GM is unable to fix it. Because of this recall my vehicle is not safe to drive, no dealer or private seller wants to buy or give fair market value for a vehicle with a safety recall that can’t be fixed. I have seen the resale value drop from $12K to less than $2K since the recall. I should not be forced to drive an unsafe vehicle for an unknown amount of time. This needs to have a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550136October 16, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550151October 16, 2023
AIR BAGS
Received GM safety recall notice dated June, 2023. Dealership says no solution yet. When will this be resolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549766October 13, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549775October 13, 2023
AIR BAGS
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549814October 13, 2023
ENGINE, STEERING
The check engine light has come on multiple times in the past 6 months. I have taken it 3 times to be repaired and finally the found out what was wrong. The first time that I brought it in, May 2023, the Bank 1 Lean Code was coming up on the diagnostic. They replaced a sensor for $300. 2 weeks later the check engine light came on again. They got the same codes and didn't know what exactly was causing it so they fixed a bunch of things which cost me $2,200. 3 months later, the check engine light came back on again. This time they're telling me the repairs cost $3,725 and it's related to this bulletin [XXX] ). This seems like a safety hazard that I should not have to pay for. My car only has 58,000 miles. I already paid $2,500 in misdiagnosed problems and now they want me to pay another $3,725. I don't have my bills to upload because they're in my glove box and my car is with the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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