GMC Acadia Complaints

5,595 consumer complaints on file.

#11549834October 13, 2023
ELECTRICAL SYSTEM
I have been having the same issue with my car for 11 months now. My car has been in the shop more than in my possession. I have paid for repairs that did not solve the problem as well as thousands in car rental fees. When I am driving my car at over 70 MPH on the expressway the dash board lights up with a check engine light and then reads traction control turned off, service stabilitrak and the reduced engine power. The car then reduces down to just over 30 MPH right in the middle of the expressway. I've barely missed several accidents that could have killed someone. I have been in and out of the dealership as well as contacted GMC directly. This seems to be a common issue in this make and model of GMC (2014 ACADIA) and I am getting no where with any help or compensation from them. I was just quoted today for another almost $1900.00 repair that may not even solve the issue. I am still paying on this vehicle and am a front line worker who relies on this vehicle as I am a traveling Occupational Therapist. I don't think it's right that big business can just run over the little guys like this, not to mention the safety aspect and possible death can result in this issue. They have also not fixed the recall on the air bags which can lead to death as well. Please tell me there is something can be done about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549852October 13, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549539October 12, 2023
UNKNOWN OR OTHER
There is a shift to park issue. When I place the shifter into park and the car is in park, I turn the vehicle off and I have a message action required “shift to park”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549311October 11, 2023
STEERING, POWER TRAIN
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549326October 11, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549373October 11, 2023
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549436October 11, 2023
POWER TRAIN
Vehicle shifts hard from 1st and while driving when getting up to speed from 2nd gear and 3rd, etc. Happens every time it's driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549122October 10, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548982October 9, 2023
AIR BAGS
Safety recall N232404980 was issued on my vehicle on May 10, 2023. As of today, October 9, 2023, GMC is still not able to make the repair for the safety recall, which as stated, can result in serious injury or death if the airbag deploys. It has also rendered my vehicle almost worthless. I feel like 5 months is way too long to wait for a safety recall such as this. This is not timely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548668October 6, 2023
TIRES:TREAD/BELT
10/6/2023 The vehicle shakes all over the vehicle when driving at highway speeds the shop I brought it to says that the tire tread is slipped and you can see the tread is wavy when running on the lift and is most likely the cause of the vibration. It is actually all 4 tires but a couple of them are the more worse than others. P255/55R20 is the tire size and were bought 9/9/2021 but only have 20K miles on them. I just wanted to report so if there is other complaints about this with the same tire something may be able to be done to resolve this in case this issue gets worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548716October 6, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548564October 6, 2023
SEAT BELTS
My grandson used the safety restraint in the middle second row seat. He pulled the belt out to put it on and it would not retract. I have taken it to the dealership to have it fixed but there is a fee of $515 to fix it. I do not feel I should have to pay the since it seems to be an ongoing problem with the Acadia model. I purchased a 2018 model before this one and the same thing happened with the middle safety restraint in the second row seat. I have contacted GM and they informed me there is nothing they can do to waive the fee of fixing this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548413October 5, 2023
AIR BAGS
I am filing a complaint for the Takata air bag replacement. The recall was issued in May, 2023. It is now October and GM does not have a date when they can fix it. 5 months to come up with a repair parts for a airbag that could kill my family seems a bit to long. They will not offer a loaner car, special rebate, etc. GM just expects us to drive around with a possible grenade right in front of our chest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548159October 4, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548221October 4, 2023
AIR BAGS
Safety Recall for this vehicle was sent received in June 2023. Dealer was contacted (Joe Holland Chevrolet in Charleston WV) and indicated there was no present fix and parts were not available. Same Dealer was contacted today (4 Oct 23) and again the Dealership said parts were not available due to the UAW strike. They have no idea when they will receive parts to fix this issue. A critical safety issue still unresolved after four plus months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548255October 4, 2023
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548279October 4, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548177October 4, 2023
VEHICLE SPEED CONTROL, ENGINE
Shortly after leasing the vehicle in December of 2022 I noticed the transmission would slip when accelerating. It also jumps when down shifting as I'm slowing down - as well as after place the car into drive. I did bring the vehicle back to GMC in early 2023 explaining the aforementioned. I was told that there was too much transmission fluid which was the causing the issues I was experiencing. They reduced the fluid levels and sent me on my way. Unfortunately their assessment and solution did not remedy the problem. I intend to bring the vehicle in again, but based on past experience, I will be told nothing is wrong. Lastly, I've done some research and it appears I'm not the only person experiencing the same issue. I'm hoping that reporting this issue will lead to an investigation of potential safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547962October 3, 2023
UNKNOWN OR OTHER
Shift to Park is not working properly. Have to start engine and shift to park as much as three times to get the light to go off and radio and bells to quit dinging. I can't tell if car is in park or not and could be dangerous to leave it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548005October 3, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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