GMC Acadia Complaints

5,595 consumer complaints on file.

#11557594November 30, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The touch Display screen. It has started to constantly go through every setting on the car while driving. I’ve tried turning the screen off. It works for a few minutes and then turns itself back on. It will change radio stations. It will make phone calls if a phone is detected. It is a constant distraction while driving GMC is obviously aware of the problem. You can call a service center. They will tell you that it happens all the time and that the part will cost you around 800$ not including service charges. With how many people depend on display screens in today’s technological ways. It’s only a matter of time before a serious accident occurs from this, if not already that hasn’t been reported. Also this affects more than just my vehicle. It’s across most of GMC models. Several public forums related to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557598November 30, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557721November 30, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). I have taken to many shops, it was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start with no good reason/cause. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock fob doesn't work, replaced battery multiple times. My windows and sunroof power windows do no work and unable to fully close on/off at times. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, some have not been able to pin point the problem for some of these issues or have been charged unaffordable amount before fixing, and only diagnosing problem. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557765November 30, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557777November 30, 2023
AIR BAGS, UNKNOWN OR OTHER
Look on the original report here. “Airbag module” “If the driver airbag deploys may result in injury or death.” It’s been since May 10, 2023 and no replacement or solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556917November 27, 2023
AIR BAGS
With the number of deaths and injuries reported due to the airbag malfunction, GM has done little to remedy this issue. At the time of the 5/10/23 notification of the airbag recall, my vehicle was "grounded" out of a concern for my safety. Since six months has passed since the recall was initiated, GM has appeared to have assessed the situation and decided that the price of one life will cost them less than the cost of one replaced airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556972November 27, 2023
AIR BAGS
The contact owns 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556823November 26, 2023
AIR BAGS, ELECTRICAL SYSTEM
Passenger Airbag indicator light stays "On" at all times(with or without a seated front passenger) Indicating that "Passenger Airbag is " OFF". Concern that the Airbag System is not functioning properly, thus exposing the front seat passenger to injury in the event of an accident. YES. On 02/24/2023 the vehicle was inspected by an independent service center. Note: a copy of the report/findings is available. The tech determined that two conditions existed; Codes B0023 and B0085. Only my independent service center has inspected/tested the vehicle. On 11/24/2023 I contacted my GMC Dealer to discuss the issue. I was informed of my options. It is my intention to schedule an appointment ASAP. The problem began in January 2023 with the indicator lamp coming on randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556493November 22, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556501November 22, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556222November 21, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555857November 18, 2023
UNKNOWN OR OTHER
The vehicle will not shift into park. This is a common problem with this vehicle, many lawsuits. When you walk away one has concerns that the vehicle is actually in park or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555568November 17, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555584November 17, 2023
AIR BAGS
Recall still in not fixed and no update my airbag light is on and i got it checked out it's for the recall. This recall is from May 10th something needs to be done!! Please take action make GMC give out loaner cars until it is fixed at the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555642November 17, 2023
AIR BAGS
In June 2023, I was notified of recall N232404980. The reason for recall is, a driver’s-side front airbag inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. It has been 5 months and the manufacturer has no current plan in place to replace the driver’s airbag module. After speaking with a GMC Customer Assistance Center representative today, 11/17/2023, I was told that there is no estimated time when the repair will be available. Based on the possibility of death, five months and no plan for when a repair/replacement will be available feels negligent and as though the repairs are not being completed in a reasonable time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555668November 17, 2023
AIR BAGS
Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 Recall StatusRecall Incomplete, remedy not yet available Summary General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. Safety Risk An inﬂator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. General Motors has failed to repair this in a timely manner. My vehicle is unsafe to drive, is a risk to myself and my children. I cannot afford to pay my loan for the car that I’m not supposed to drive and buy another safe vehicle. Gmc has let this go for months. It is now November they refuse to offer a loaner or any kind of discount on a new vehicle, my vehicle has lost trade in value and is basically a pile of junk in my driveway. I want this issue remedied immediately. I have contacted numerous employees and service places and nobody can repair the air bag. I want my vehicle replaced!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555442November 16, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555341November 15, 2023
AIR BAGS
GM has a recall on my vehicle since May. The recall states possible death to vehicle occupants. I have called weekly and they continue to tell me a remedy will be available soon, last week they even told me one was available which turned out to be false. The fact that GM has yet to handle this recall, and continue to force myself and my family to drive a dangerous vehicle around, is absolutely ridiculous. They refuse to give me a loaner vehicle or help with any info. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555365November 15, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
The stabilizer/traction control keeps going off and it will stay off.i can turn,hit a bump or start it up and the traction control/stabilizer system is off.i almost had a accident on the freeway in the rain because it turned off out of nowhere and I almost lost control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555247November 15, 2023
UNKNOWN OR OTHER
When I put my car in Park and go to shut it down, it is not recognizing that it is in park, and will not shut down. I have to spend 30 plus minutes messing with the shifter to try to get it to recognize it is in park when it is indeed in park. I have to start and stop my car a number of times to do so. There have been a number of complaints for this over the years and NOTHING has been done with this. This can be a costly repair as I have seen results in a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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