GMC Acadia Complaints

5,595 consumer complaints on file.

#11589389May 17, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle stalls intermittently. Due to an earlier recall of the same model but not including the one I own. There is electrical shorting inside the fuse box in the ignition circuitry that causes this problem. This is a huge problem as there is no preemptive warning. Whether you're driving 5 mph or 55 mph it happens suddenly and without any warning. The incident is stored in OBDII codes. There are no warning lamps until after 5he vehicle stalls out. #PIT5643. GM#14515. YouTube channel "Sparky's Answers" 2014 GMC Acadia, Stalls Sometimes, Codes - P0689 , P1682
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588877May 15, 2024
ENGINE
The contact owns a 2019 GMC Acadia. The contact stated while driving at undisclosed speeds, the "Steering Assist - Reduce Speeds" message was displayed, and there was a loud roaring sound coming from the engine. The contact stated that the check engine warning light was illuminated. The failure recurred while the heat was turned off in the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty temperature gauge. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588631May 14, 2024
ELECTRICAL SYSTEM
When I put my car in park and try to turn it off, the dash shows an error message "SHIFT TO PARK". The car will either not turn off the ignition or allow me to leave the vehicle or lock/unlock the doors. It alarms incessently--even when trying to move the shifter around. Takes several times of restarting and shifting to get it to clear so I can put it into park and exit the vehicle. Local dealer is charging me over $2000 to repair the transmission control shifter assembly; BCM low signal; in-line shifter wire harness jumper--exactly one month after my warranty expired. It's a KNOWN Acadia (and other GM vehicle) issue--per several bulletins--NA-19-206 as an example.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588789May 14, 2024
AIR BAGS
GM has not yet fixed the driver's side air bag problem, by replacing it per GM Safety Recall # N232404980. We purchased this vehicle from Folsom Buick GMC, 12640 Auto Mall Cir., Folsom, CA 95630. It had 7,000 miles on it when purchased in 2014. The mileage now is 180,236., & it is TEN YEARS LATER! The below dealers have completed numerous work orders on this vehicle over the last 10 years except for #4 because my wife & I recently moved to Arizona. 1. Folsom Buick GMC, Folsom, CA PH: 916-400-2884. 2. Reliable Buick GMC, 400 Automall Dr., Roseville, CA. PH: 916-783-5233. 3. Cal Worthington Chevrolet, 350 Automall Dr., Roseville. PH: 916-945-9142. 4. Henry Brown Buick GMC, 1550 E. Drivers Way, Gilbert, AZ. PH: 480-630-3917. Without exception, each one of these dealers said that they cannot fix it because General Motors has not supplied the part(s) to remedy the problem. Per news reports over a decade +/- , this brand of defective driver's air bag can, and has, caused fatal injuries to drivers involved in accidents that caused the air bag to deploy. I would appreciate it very much if the NHTSA can, and will, cause (force) General Motors to replace this defective item, or supply a replacement vehicle that will not kill the driver should he/she be involved in an accident. Thank you. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588801May 14, 2024
FUEL/PROPULSION SYSTEM
My 2021 GMC Acadia only has 25,327 miles. I purchased it new from Mossy of Picayune. The fuel pump module has been replaced 3 times. The first 2 times I was able to drive it to dealership for repairs. The last time on march 29, I was crossing a very busy highway and my vehicle just stopped without warning. It stopped as I was crossing and vehicles were coming up behind me very fast and I was almost hit. This was very scary and dangerous for me and my family and also the other vehicles on the highway . I was able to coax it into the emergency lane. I called Mossy of Picayune and was told my vehicle was no longer under warranty and they didn’t have a tow truck available. I had it towed to a local repair shop and had repaired. The cost to tow to Mossy was high (40 miles). And I paid $100.00 to have towed to local shop. The cost of repairs was $285.00. There really needs to be a recall on this dangerous situation. I have read many reviews with others having the same problem with their 2021 Acadia. I am very worried to drive my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588469May 13, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588487May 13, 2024
ENGINE
bad torque converter lead to transmission replacement bad torque converter inspected by dealer car stopped starting difficulty shifting and catching up to speed while driving gmc california denied goodwill help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588560May 13, 2024
POWER TRAIN
The contact owns a 2017 GMC Acadia. The contact stated that upon reaching her destination and shifting the vehicle to park, the vehicle failed to recognize that the gear shifter was in park(P). As a result, the vehicle displayed a warning message reading, "Action Required - Please Shift to Park," and the contact was unable to lock the doors until the failure was resolved independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588318May 12, 2024
FUEL/PROPULSION SYSTEM
Vehicle engine shuts off randomly while driving, car goes into neutral, and I have to stop and try to restart it. Sometimes, the vehicle struggles to start up and requires multiple attempts before being able to drive again. The engine then misfires, the car shakes aggressively, and engine will shuts off again 1-2 more times before it will start smoothly. This is obviously a safety issue as it happens while driving and could lead to a major collision. Been to the dealership multiple times. First time, the dealership was unable to find anything wrong and could not replicate the problem. The problem continued to happen and returned to dealership where they replaced the purge valve in the fuel system. Problem started occurring again and returned to dealership. Dealership kept vehicle for a week and was unable to replicate the problem. Showed the dealership a video of the problem and they replaced the fuel pump control module. A few weeks out from the fuel pump control module replacement and the car shut off twice while driving to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588125May 10, 2024
ELECTRICAL SYSTEM
When I park my car and go to turn it off, it says "Shift to park". The dash indicates that it is in park and it will not allow me to turn the ignition off or lock the doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587996May 10, 2024
AIR BAGS
GM has had a pending recall for a couple of months minimum on this vehicle for a critical safety component, the airbags. I have a young child and this is our families only car so they should be fixing this immediately. I have had this same recall done on cars I owned in the past (Honda) and it has never taken this long or been an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587846May 9, 2024
AIR BAGS
I'm reporting on the timeliness of known recall #N232404980. It has been about a year since I've received the initial recall notice. I've contacted the dealer twice to see to check the status of the recall and they have stated that the parts are not yet available and they don't know when the parts will become available. I contacted the dealer approx. 6-7 months after receiving the initial recall notice and then again about 5 months later (that was today). The current status of the recall is: "Recall INCOMPLETE. Remedy not yet available" I'm not sure what is considered 'timely' with a recall of this nature but after a year it might be prudent for the manufacturer to issue an update stating the time frame when the parts should start to come available. While looking for this information, I attempted to find the information on the manufacturer's website but the page timed out and I was not able to find out any more information about this recall from the manufacturer or other sources. I found the following statement from the NHTSA while seeking information from the NHTSA website about this recall: "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. " This is the reason I am filing this online complaint. I would like the dealer to provide an update on when the parts will be available for this recall. It's a little uncomfortable knowing that we're driving around with an instrument (airbag/airbag inflator) that is supposed to save lives but it may actually cause death instead, if activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587864May 9, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587650May 8, 2024
UNKNOWN OR OTHER, STEERING, SUSPENSION
Not inspected by anyone else because they have no idea where to look because the light and actions happen on and off. Warning light and message appears. Service Traction Control and service Stabilink Light yes I will bring it in. It will turn on randomly at this point for about 4 months and the brakes are locking up the wheels while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587473May 7, 2024
POWER TRAIN, BACK OVER PREVENTION: WARNINGS
Vehicle placed in the park position on several occasions, but indication from monitoring system shows not in park position, vehicle rocks back and forward when foot taken off brake pedal. indicator requiring me to remove shifter from park and place back in park several times before indicator acknowledge vehicle in park. Transmission jerks and stalls when initial drive train mobolized and leaking fluid from transmission. Dealer never acknowledge issue after several visits, was told at last visit after over two years of complaining that seal was bad in transmission. Approximate dates of incident is over a 2 year span.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587557May 7, 2024
AIR BAGS
My air bag sensor is on and I fear for my life every time I drive my vehicle that if someone causes an accident that it could result in serious injury or death with me and my passengers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586712May 3, 2024
UNKNOWN OR OTHER
I would put my car in park but it would not let me turn the engine off, I would put it back in drive and then park again but it wouldn’t let me turn the engine off. I displayed a message that I needed to put the car in park. I repeated the process and then later it would let me turn the engine off. This happened several times. I took it to my car dealer and they fixed the problem but I had to pay for the repair. They said if there was a recall, they would refund my money. I saw where this same problem was a recall for my vehicle up to 2018. My car is a 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586736May 3, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586773May 3, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586776May 3, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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