GMC Acadia Complaints

5,595 consumer complaints on file.

#10394275April 5, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WE HAVE HAD SEVERAL TPMS VALVE STEMS BREAK DURING ROUTINE AIR CHECKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390572March 18, 2011
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHEN ATTEMPTING A TURN AT ANY SPEED, THE CONTACT COULD HEAR A GRINDING NOISE COMING FROM THE STEERING COLUMN. DURING THE FAILURE THE CONTACT ALSO NOTICED THAT THE STEERING WHEEL WOULD NOT OPERATE AS SMOOTHLY AS IT NORMALLY WOULD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390580March 18, 2011
EXTERIOR LIGHTING
I WAS DRIVING MY 2008 GMC ACADIA SLT IN THE EVENING, AND WHEN I SWITCHED FROM HIGH BEAMS TO LOW BEAMS, EVERYTHING WENT BLACK. I THOUGHT MAYBE MY BULBS HAD BURNT OUT, SO TOOK IT TO THE DEALERSHIP THE NEXT DAY. TO MY SURPRISE, THEY DISCOVERED THAT THE BULBS HAD MELTED THE CONNECTORS, AS WELL AS THE WIRING HARNESS, AND EVERYTHING HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390262March 15, 2011
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:REAR
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. WHILE DRIVING APPROXIMATELY 35-45 MPH, THE CONTACT STATED THAT THE LEFT REAR WHEEL LOCKED WITHOUT WARNING, CAUSING THE VEHICLE TO ROLL OVER AND CRASH INTO A DITCH. THE CONTACT DIDN'T INDICATE IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE DEALER OFFERED TO HAVE A SERVICE MANAGER PROVIDE HIM WITH THE CONTACT INFORMATION FOR THE MANUFACTURER. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 7,000. UPDATED 05/03/11*LJ THE CONSUMER ALSO STATED MAYBE IT WAS THE DIFFERENTIAL THAT LOCKED UP. UPDATED 05/11/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10389761March 10, 2011
SEATS
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE HEADREST WAS ABNORMALLY FORCING HIS HEAD FORWARD WHEN DRIVING AND PREVENTING HIM FROM BEING ABLE TO COMFORTABLE REST HIS SHOULDERS BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 1,813 AND THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386978March 9, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE FRONT PASSENGER AIR BAG ON/OFF WARNING INDICATOR WOULD FLUCTUATE EVEN THOUGH AN OCCUPANT WAS IN THE FRONT SEAT. THE FAILURE WAS SPORADIC. THE CONTACT INQUIRED WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 07V062000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE) BUT WAS ADVISED THAT HIS THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386998March 9, 2011
AIR BAGS
PASSAGER AIR BAG LIGHT GOES ON AND OFF AND GET SEVICE AIR BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389624March 9, 2011
STEERING
I OWN A 2009 GMC ACADIA FWD SLT-1, THE VEHICLE WAS PURCHASED NEW. WE HAD MINOR ISSUES WITH THE VEHICLE AND UNTIL RECENTLY, WERE VERY SATISFIED WITH THE BUILD QUALITY, PERFORMANCE, AND THE VEHICLE OVERALL. WHILE EN-ROUTE TO PICK UP OUR KIDS, THE POWER STEERING APPEARED STIFF. THERE WAS NO POWER ASSIST OF THE STEERING AT LOW / IDLE ENGINE SPEEDS, WHICH MADE SLOW MANEUVERING EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. THE PERFORMANCE OF THE POWER STEERING BECAME WORSE AND WORSE, TO THE POINT WHERE MY WIFE FELT UNSAFE DRIVING THE VEHICLE. SHE WAS UNCOMFORTABLE TURNING AT INTERSECTIONS, AND MANEUVERING IN SLOW-SPEED CONDITIONS SUCH AS PARKING LOTS. WE IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT WITH OUR LOCAL DEALERSHIP. THE SERVICE TEAM ADVISED US THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE DEALERSHIP DECLINED TO REPAIR THE VEHICLE AT THEIR COST BECAUSE IT WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS PURCHASED ON 9/30/2008; IT IS ONLY TWO AND HALF YEARS NEW WITH 46,491 MILES. IT IS DISAPPOINTING THAT THE VEHICLE WOULD REQUIRE SUCH A REPAIR. YOU MAY OR MAY NOT BE AWARE THAT THIS DEFECT WITH THE POWER STEERING PUMP IS BEING REPORTED BY MANY ACADIA OWNERS. IN ADDITION, THERE IS AN ISSUE WITH THE STEERING RACK THAT WAS DOCUMENTED IN A SERVICE BULLETIN. WE INFORMED THE SERVICE AREA OF THE UNUSUAL NOISES BUT THEY STATED THAT THERE IS NO CLEAR CONNECTION WITH THIS REPAIR. AT THIS TIME, THEY RECOMMENDED REPLACING THE STEERING PUMP AT A COST OF $522.16. THIS IS CLEARLY A DESIGN/MANUFACTURING PART ISSUE; GM SHOULD PUBLISH A SERVICE ALERT TO WARN OWNERS OF THIS KNOWN ISSUE THAT CAN LEAD TO SERIOUS INJURY IF FAILURE OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384002February 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHEN IN PARKED OR IDLING, THE VEHICLE WOULD ROLL BACKWARD WITHOUT ANY WARNING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY ALTERED THE TRANSMISSION SO IT WAS PERFORMING ACCORDING TO ITS DESIGN. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR SINCE 2010. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED EVOQ 03/01/11. UPDATED 4/01/11*BF UPDATED 05/06/11................UPDATED 07/19/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383389February 20, 2011
STEERING
2007 GMC ACADIA FWD POWER STEERING FAILURE. FIRST INSTANCE FEB 2008 (VEHICLE 9 MONTHS OF AGE 38K MILES), STEERING HAD A WHINE NOISE AND BECOME VERY DIFFICULT TO TURN. STEERING VERY HEAVY. TOOK TO DEALER, POWER STEERING PUMP WAS REPLACED. NOV 2008 STEERING STARTING FAILING AGAIN WITH THE SAME SYMPTOMS. TOOK TO DEALER AND ONCE AGAIN THEY REPLACED THE POWER STEERING PUMP (MILEAGE AT 79K). FEB 2009 STEERING AGAIN STARTED FAILING WITH SAME CONDITIONS. TOOK IT TO THE DEALER AND THEY NOW REPLACE THE STEERING GEAR (MILEAGE 89K). NOV 2010 STEERING BEGAN FAILING AGAIN. TOOK IT TO THE DEALER AND THEY SAID IT NEEDED ANOTHER POWER STEER GEAR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383201February 18, 2011
STEERING, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD LOCK AND THE VEHICLE WOULD MAKE A GRINDING NOISE WHEN MAKING TURNS. SHE ALSO STATED THAT THE GAS GAUGE FLUCTUATES AND DOES NOT DISPLAY THE ACCURATE AMOUNT OF GAS LEFT IN THE VEHICLE. AN INSPECTION WAS DONE BY THE DEALER AND THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE RUBBER ON THE STEERING COLUMN AND THE GAS GAUGE. THE STEERING REPAIR WAS COMPLETED BUT NOT THE GAS GAUGE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379959February 2, 2011
AIR BAGS
OUR 2008 GMC ACADIA WAS PURCHASED IN OCTOBER 2008. A FEW MONTHS LATER WE TOOK THE CAR IN FOR SERVICE BECAUSE THE PASSENGER SIDE AIRBAG WOULD INTERMITTENTLY GO OFF WHEN AN ADULT WAS IN THE SEAT. THE LIGHT WOULD NEVER COME ON WHEN OUR SON, THEN 100 LBS, SAT IN THE SEAT. BECAUSE OF HIM, WE WERE ABLE TO DUPLICATE THE PROBLEM. HAD THE CAR IN FOR SERVICE FOUR MORE TIMES OVER THESE PAST TWO YEARS FOR THE SAME REASON. AT ONE POINT, THE DEALERSHIP EVEN HAD ONE OF THEIR EMPLOYEES, 27 YEAR OLD MAN, APPROX. 125 LBS., SIT IN THE SEAT - LIGHT NEVER CAME ON. THEY HAD HIM SIT ON A BOARD, STRAIGHT UP, GET OUT, TURN THE CAR OFF THEN ON, GET BACK IN ETC. (IT WAS RIDICULOUS) . .LIGHT NEVER CAME ON. WE HAVE BEEN TOLD "CANNOT DUPLICATE THE PROBLEM," "DON'T HAVE PEOPLE WHO DON'T SET IT OFF SIT IN THE SEAT." THE LIGHT WILL BE ON FOR SOME PEOPLE AND THEN SHUT OFF WHILE YOU ARE DRIVING DOWN THE ROAD. YOU CAN BOUNCE UP AND DOWN AND SHIFT AROUND, BUT THE LIGHT DOES NOT COME BACK ON. OUR SON, TODAY 112 LBS, 5'7", STILL NEVER TURNS THE PASSENGER SEAT AIRBAG ON AND WE ARE STILL TOLD "THERE IS NO PROBLEM." WE HAVE SPOKE TO GMC HEADQUARTERS AND THEY WILL NOT HELP BECAUSE THE DEALERSHIP SAYS THERE IS NO PROBLEM. WE ASKED WHAT WOULD HAPPEN IF WE TOOK THE CAR TO ANOTHER DEALERSHIP AT THIS POINT AND THEY FOUND A PROBLEM. HEADQUARTERS SAID THEY WOULD NOT COVER THE COST OF REPAIR BECAUSE IT COULD BE A NEW PROBLEM. WE INTEND TO TAKE IT TO ANOTHER DEALERSHIP, BUT WONDER WHY WE HAVE TO. WE HAVE OTHER PROBLEMS WITH THIS CAR AS WELL, BUT NOT AS SERIOUS AS THIS ONE. WE DO NOT FEEL SAFE IN OUR SUPPOSED 5 STAR SAFETY RATING CAR. WE NO LONGER WANT THIS CAR AND WILL NEVER BUY GMC AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379417January 28, 2011
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY
FRONT AND REAR WIPER AND SPRAY CONTROL WORKING BACKWARDS. THE FRONT CONTROL SWITCH ACTIVATES THE FRONT WIPERS AND REAR SPRAY AND THE REAR CONTROL SWITCH OPERATES THE REAR WIPERS AND FRONT SPRAY. THIS APPEARS TO HAVE OCCURRED AFTER SERVICE RECALL FOR HEATING AND SNOW/ICE ISSUES AS IT WORKED PROPERLY BEFORE THE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379418January 28, 2011
STEERING
POWER STEERING MAKES LOUD HUMMING NOISE. ISSUE DISCUSSED WITH SERVICE TECH DURING INITIAL WARRANTY PERIOD AND TOLD NOISE WAS DUE TO PRESSURE IN PS SYSTEM. OWNER TOLD THIS IS NORMAL, BUT OVER THE YEARS THE NOISE HAS GOTTEN WORSE AND ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378439January 24, 2011
STEERING
I OWN A 2008 GMC ACADIA AND ON JAN 10. 2011 THE POWER STEERING FLUID HAD COMPLETELY SPILLED OUT FROM THE FRONT OF THE VEHICLE. THE REPAIR MECHANIC SAID IT WAS THE POWER STEERING COOLER THAT HAD BEEN DEFECTIVE. AFTER RESEARCHING ONLINE FOR COMMON ISSUE WITH THIS MODEL I AM WONDERING WHY GMC IS DOING NOTHING ABOUT A KNOWN PROBLEM WITH THE POWER STEERING SYSTEM WITH THIS MODEL AND YEAR. LUCKILY I WAS NOT DRIVING OR WE COULD HAVE BEEN IN A BAD ACCIDENT. A CAR THAT IS LESS THAN 3 YEARS OLD AND ONLY 46,000 SHOULD NOT HAVE POWERS STEERING ISSUES. THIS PROBLEM NEEDS TO BE ADDRESSED AS CONSUMERS ARE PAYING ALOT OF MONEY FOR REPAIRS THAT ARE A COMMON ISSUE WITH THIS VEHICLE. IS IT GOING TO TAKE SOMEONE DYEING BEFORE ANYTHING IS DONE. UNFORTUNATELY FOR US WE ARE STATIONED IN GERMANY AND IT IS DIFFICULT TO FIND SOMEONE TO REPAIR OUR VEHICLE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376482January 13, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT WAS DRIVING 70 MPH AND THE VEHICLE STARTED SPUTTERING AS IF THE VEHICLE WAS OUT OF GASOLINE AND THEN IT STALLED. THERE WAS GASOLINE IN THE FUEL TANK AT THE TIME OF THE FAILURE. THE CHECK ENGINE LIGHT CAME ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER THREE DAYS, THE CONTACT WAS TOLD THAT THERE WAS AN ENGINE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 9,000. ACCORDING TO THE INVOICE, THE VALVE SPRING BROKE AND WENT THROUGH THE CYLINDER AND SEIZED. UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376337January 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 ACADIA 50,000 MILES. A WHINNING NOISE FROM THE TIME I START THE CAR UNTIL THE CAR IS CUT OFF. REPAIRMAN STATED THAT THEY WERE AWARE OF THE PROBLEM AND THEY HAD NO FIX FOR IT NOW. HE TOLD ME IT WOULD BE OKAY TO DRIVE..........NOT VERY HAPPY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375354January 10, 2011
EXTERIOR LIGHTING
MY PASSENGER SIDE HEAD LIGHT WENT OUT ON MY 2007 GMC ACADIA. I TOOK IT TO THE DEALER IT IS NOT UNDER WARRANTY ANY LONGER IT HAS 45,000 MILES ON IT. THIS WILL BE THE 3RD TIME I'VE NEEDED MY HEAD LIGHTS TO BE REPLACED AND THEY TELL ME THAT THE HARNESS IS MELTED. FROM READING ONLINE I SEEM TO NOT BE THE ONLY ONE WITH THIS SAME ISSUE. THE DEALER TOLD ME THEY WILL HAVE TO LET ME KNOW HOW MUCH IT WILL COST TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374734January 5, 2011
AIR BAGS
VEHICLE IS A 2007 GMC ACADIA. THE PASSENGER SIDE AIRBAG TURNS OFF WHEN THERE IS A PERSON SITTING IN THE SEAT WHENEVER THEY MOVE. SOMETIMES THE AIRBAG REMAINS OFF FOR 10 TO 15 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS A BAD OCCUPANCY MODULE AND LOOP CONNECTOR. THERE IS ALREADY A RECALL FOR THESE ISSUES, HOWEVER MY VIN NUMBER IS NOT INCLUDED IN THE RECALL. AFTER TALKING TO GMC, THEY SAID THAT THERE WAS NOTHING THEY COULD DO AND I SHOULD PAY THE $1700 TO CORRECT THE PROBLEM AND HOPE THAT I GET REIMBURSED AT A LATER DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373398December 30, 2010
STRUCTURE
KNOWN ISSUE WITH THIS VEHICLE- WAS NEVER NOTIFIED OF DEFECT. SIGNIFICANT WATER LEAK FROM SOMEWHERE IN ROOF INTO PASSENGER COMPARTMENT AT A POSTS AND INTO DASH AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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