GMC Acadia Complaints

5,595 consumer complaints on file.

#10410196July 1, 2011
AIR BAGS, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE AIR BAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENTL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AT A LOW SPEED THE VEHICLE SUDDENLY STALLED. SHE WAS UNABLE TO RESTART THE VEHICLE AND HAD TO PUSH IT TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408912June 25, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2008 GMC ACADIA SLT HAS SERVE WATER LEAKAGE INSIDE THE CABIN THAT CAUSE SIGNIFICANT DAMAGE TO INTERIOR CARPETING AND PANELS. ELECTRICAL PROBLEMS ALSO BEGIN TO HAPPEN SUCH AS BACK UP ASSIST DISABLED, AIR BAG LIGHT FLASHING, REAR WINDSHIELD WIPERS NOT SHUTTING OFF AND MORE I AM SURE WILL HAPPEN AS WATER ENTERS THE CABIN AND AREAS THAT YOU CANNOT SEE. THIS IS A POTENTIALLY DANGEROUS CONDITION THAT NEEDS TO BE RECALLED AND ADDRESSED BY GENERAL MOTORS. FIRE HAZARDS AND INJURIES DUE TO MALFUNCTIONING EQUIPMENT MIGHT OCCUR. THERE ARE VIDEOS AND PLENTY OF COMPLAINTS FROM OTHER OWNERS ON THE INTERNET OF THIS SAME ISSUE AND I AM SHOCKED THAT NO ACTIONS HAVE BEEN MADE BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407525June 20, 2011
STEERING
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL LOCKED AND THE WOULD NOT TURN TO THE LEFT OR RIGHT. THE CONTACT APPLIED EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE STEERING PUMP. THE FAILURE OCCURRED THREE TIMES AND WAS TAKEN TO THE DEALER. THE TECHNICIANS REPLACED THE STEERING PUMP, PIPE AND GASKETS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405299June 6, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHENEVER THE GEAR WAS SHIFTED INTO THE PARK POSITION, THE FOUR AUTOMATIC DOORS WOULD UNLOCK WITHOUT INTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR FAILURE AND THEY STATED THAT THE DOORS OPERATED NORMALLY. IN ADDITION, THE SILVER AND CHROME TRIM AROUND THE ENTIRE DASHBOARD, AND CONSOLE AREA WOULD OBSTRUCT THE VISION WHEN SUNLIGHT MADE CONTACT WITH IT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 07/08/11 *BF UPDATED 3/15/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403829May 31, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT WOULD NO LONGER ILLUMINATE. WHILE REPLACING THE HEADLIGHT HIMSELF, THE CONTACT NOTICED THE WIRING HARNESS WAS MELTED. THE CONTACT STATED HE WAS ABLE TO REWIRE THE WIRING HARNESS TO REPAIR THE HEADLIGHT. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED ON THE FRONT PASSENGER SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS FOR THE PASSENGER SIDE HEADLIGHT WAS MELTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10402981May 27, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT AFTER REPLACING THE EVAPORATED CORE, COOLANT LEAKED ONTO THE VENTILATION SYSTEM AND AS A RESULT, FUMES WERE EMITTED INTO THE VEHICLE CAUSING THE PASSENGERS TO BECOME ILL. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THAT COOLANT HAD LEAKED ONTO THE CARPET PAD AND THEY COULD SMELL THE FUMES ENTERING THE VEHICLE. THE DEALER DECIDED TO DETAIL THE VEHICLE AND USED FOAM CLEANER TO CLEAN OUT THE ENGINE. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,687. UPDATED 07/08/11 *BF UPDATED 07/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402323May 22, 2011
STEERING
2009 GMC ACADIA; STEERING RACK FAILURE. THIS IS THE THIRD FAILURE SINCE TAKING DELIVERY OF THE VEHICLE IN JANUARY 2009. DEALER WILL REPAIR UNDER WARRANTY HOWEVER, THE REPLACEMENT PARTS ARE CLEARLY NOT FIXING THE PROBLEM. POSSIBLE LOSS OF VEHICLE CONTROL WHEN THE RACK FAILS COMPLETELY AND SUDDENLY. MORE OFTEN, THE RACK WILL LEAK INTERNALLY GIVING OWNER "TIME" TO REPAIR. NHTSA NEEDS TO INVESTIGATE AS THE CARS AFFECTED ARE NUMEROUS. THEY INCLUDE THE ACADIA, THE SATURN OUTLOOK, BUICK ENCLAVE AND A SIMILAR CHEVROLET MODEL (LAMBDA CHASSIS) THAT UTILIZES THE SAME COMPONENT. ADDITIONALLY, WHAT HAPPENS TO CONSUMERS ONCE THE WARRANTY EXPIRES AND THE REPEATED FAILURE OCCURS ONCE AGAIN? THIS IS MY THIRD FAILURE IN ONLY 32,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402334May 22, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY
2008 GMC ACADIA SLT HAS SEVERE WATER LEAKAGE INSIDE THE CABIN THAT CAUSE SIGNIFICANT DAMAGE TO INTERIOR CARPETING AND PANELS. ELECTRICAL PROBLEMS ALSO BEGIN TO HAPPEN SUCH AS BACK UP ASSIST DISABLED, AIR BAG LIGHT FLASHING, REAR WINDSHIELD WIPERS NOT SHUTTING OFF AND MORE I AM SURE WILL HAPPEN AS WATER ENTERS THE CABIN AND AREAS THAT YOU CANNOT SEE. THIS IS A POTENTIALLY DANGEROUS CONDITION THAT NEEDS TO BE RECALLED AND ADDRESSED BY GENERAL MOTORS. FIRE HAZARDS AND INJURIES DUE TO MALFUNCTIONING EQUIPMENT MIGHT OCCUR. THERE ARE VIDEOS AND PLENTY OF COMPLAINTS FROM OTHER OWNERS ON THE INTERNET OF THIS SAME ISSUE AND I AM SHOCKED THAT NO ACTIONS HAVE BEEN MADE BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400551May 11, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS OPERATING THE AUTOMATIC LIFTGATE WHEN IT SUDDENLY SLAMMED DOWN ONTO THE CONTACT AND WOULD NOT LIFT BACK UP. SHE RECEIVED MINOR INJURIES TO HER ARM. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR INSPECTION AND POSSIBLE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 28,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10399457May 7, 2011
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT NOT FUNCTIONING. FOUND BURNT WIRING HARNESS AND CONNECTOR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10399163May 5, 2011
AIR BAGS:FRONTAL
PASSENGERS FRONT SEAT AIRBAGS. BOTH FRONT AND SIDE ARE EFFECTED. SENSOR IN SEAT BECOMES INOP AND THE DRIVER IS NOT AWARE THE CHILD IN THE FRONT SEAT IS NOT PROTECTED BY THE AIRBAG SYSTEM!!!! CAN RESULT IN DEATH!!! SEAT SENSOR STOPPED WORKING IN THE FIRST 3 YEARS OF SERVICE. THE APPARENT RECALL OF 2007 WAS A TEMP FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398464May 2, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS PARKED AN OCCUPANT WAS STANDING UNDERNEATH THE LIFT GATE AND THE DOOR SUDDENLY BEGAN TO CLOSE ON ITS OWN. THE OCCUPANT SUSTAINED SCRATCHES TO HER HAND AND WAS ABLE TO AVOID BEING STRUCK. THE CONTACT STATED THERE WAS A SAFETY FEATURE FOR THE LIFT GATE TO OPEN AUTOMATICALLY IF SOMETHING WAS UNDERNEATH IT WHILE IT WAS CLOSING BUT IT DID NOT FUNCTION. THE CONTACT ALSO STATED WHEN THE LIFT GATE OPENED HALFWAY IT AUTOMATICALLY BEGAN TO CLOSE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 30,894.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10398523May 2, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT STARTED THE IGNITION A SUBSTANTIAL AMOUNT OF BLUE AND BLACK SMOKE EMITTED FROM THE REAR EXHAUST TAIL PIPE FOR 35-40 SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 34.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398168April 28, 2011
STEERING:RACK AND PINION:RACK
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT AFTER HER VEHICLE WAS SERVICED, SHE WAS INFORMED THAT HER STEERING RACK AND OPINION NEEDED TO BE REPLACED. THEY ADVISED HER THAT IT WAS DUE TO INSUFFICIENT GREASE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 06/16/11*LJ UPDATED 06/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397356April 25, 2011
UNKNOWN OR OTHER
I OWN A 2008 GMC ACADIA. WATER LEEKS FROM THE ROOF OF THE CAR COMING IN THROUGH THE SUN ROOF AND THEN LEAKING THROUGH THE TOP COVER OF THE CEILING DOWN ONTO THE THIRD ROW AND DOWN THROUGH THE FRONT BEANS WHERE THE FUSE BOX IS. I HAVE CONTACTED GM MULTIPLE TIMES THEY GAVE ME A REFERENCE # OF 71-941161425 THEY CONTINUE TO SAY THAT MY TRUCK DOES NOT FALL UNDER THE RECALL EVEN THOUGH THEY HAVE RECALLED THE SAME MODEL AND YEAR FOR THE EXACT SAME REASONS. THIS HAS THE POTENTIAL OF SHORTING OUT THE FUSE BOX WHILE DRIVING MAKING THIS TRUCK UNSAFE TO DRIVE THE POTENTIAL OF MOLD BUILD UP. I HAVE A 15 MONTH OLD DAUGHTER THAT IS SUPPOSED TO RIDE IN THIS AND THE LAST THING I NEED IS WATER FROM THE CEILING DRIPPING ON HERE THAT HAS GONE THROUGH THE MOLD THAT HAS BUILT UP INBETWEEN THE ROOF AND THE CEILING COVER. GMC REFUSES TO DO ANYTHING ABOUT THIS STATING THAT IS OUT OF WARRANTY. IF THIS FUSE BOX SHORTS OUT WHILE WE ARE DRIVING AND CAUSES AN ACCIDENT WHERE BODILY HARM IS DONE GMC IS DIRECTLY RESPONSIBLE FOR IT. I HAVE BOUGHT THIS CAR RECENTLY THINKING IT WOULD BE SAFE AND I WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396894April 20, 2011
STEERING
I HAVE A 2007 GMC ACADIA WITH 59,000 MILES ON IT. AT 29,000 MILES ON IT, THEY REPLACED THE POWER STEERING PUMP. NOW AT 59,000 THEY ARE SAYING IT NEEDS A STEERING RACK AND PINION ASSEMBLY AND POSSIBLY A PUMP. AFTER DOING SOME RESEARCH ONLINE, I FOUND THAT THESE ITEMS HAVE A VERY HIGH FAILURE RATE IN THESE VEHICLES. THIS SEEMS LIKE AN OBVIOUS DEFECT THAT WOULD BE VERY DANGEROUS, ESPECIALLY CONSIDERING THAT WHEN THESE PARTS FAIL, THE VEHICLE IS ALMOST IF NOT DEFINITELY IMPOSSIBLE TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395890April 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE VEHICLE WAS BEING DRIVEN 50 MPH WHEN THE DRIVER CRASHED HEAD-ON WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SUSTAINED INJURIES TO THE LEFT LEG AND HEAD. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE INSPECTOR STATED THAT THE CONTROL MODULE WAS UNPLUGGED DURING THE IMPACT, WHICH CAUSED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 2/8/12 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10395354April 9, 2011
STEERING
POWER STEERING STOPPED WORKING WHILE TURNING AT RED LIGHT IF YOU REV UP ENGINE YOU CAN TURN AT IDLE NO POWER STEERING PUMP JERKS AND SPITS FLUID OUT ORDERED NEW PUMP CALL GM THEY SAY THEY KNOW BUT ITS NOT THERE PROBLEM WHEN ARE GOING TO FIX THERE PROBLEM WHEN SOME ONE GETS KILLED THIS VEHICLE ONLY HAS 43,000 ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395008April 8, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
2007 GMC ACADIA. CONSUMER EXPRESSES DISCONTENT IN REGARDS TO SEVERAL REPAIRS AND MALFUNCTIONS WITH THE VEHICLE *TGW THE HEATER CORE LEAKED, THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A FAULTY TUNING VALVE, THE AUXILIARY A/C EVAPORTOR WAS LEAKING AND HAD TO E REPLACED, THE WATER PUMP, ENGINE MOUNT, AND TORQUE CONVERTER ALL HAD TO BE REPLACED, AS WELL AS THE MASTER CYLINDER WHICH WAS LEAKING. ALSO, THE ABS LIGHT AND STABILTRAK LIGHTS ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395250April 8, 2011
VISIBILITY:REAR WINDOW WIPER/WASHER
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER WAS MISSING AFTER DRIVING THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM TO REMOVE IT WHEN DRIVING THROUGH A CAR WASH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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