GMC Acadia Complaints

5,595 consumer complaints on file.

#10438677December 5, 2011
STEERING
I WAS TURNING ONTO A FOUR LANE ROAD FROM STOP LIGHT WITH MY 4 YR. OLD LITTLE GIRL . THE ACADIA LOST POWER AND THE STEERING WHEEL LOCKED , AND COULD NOT TURN AT ALL . STUCK BROADSIDE IN TWO DIRECTIONS OF ONCOMING TRAFFIC ! CARS WHERE VEERING AROUND US ! HAZARD LIGHTS DO NOT WORK VERY WELL WHEN YOU ARE STUCK BROADSIDE , AND THEY CANT SEE THEM ! LIGHTS WERE COMING ON AND MESSAGES WERE SAYING CHECK ENGINE ! AFTER AROUND A MINUTE AND A HALF EVERYTHING WORKED AS IF NOTHING HAPPENED . DANGEROUS , SOMETHING SHOULD BE DONE ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436688November 21, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE DRIVER SIDE LOW BEAM HEADLIGHT WENT OUT. WHEN REPLACING THE LIGHT BULB FOUND THAT THE WIRING CONNECTOR WAS PARTIALLY MELTED AND ONE OF THE WIRES WAS HANGING OUT. THE INSULATION ON THAT WIRE WAS ALSO MELTED OFF SO BARE WIRE WAS EXPOSED. THE ORIGINAL BULB ALSO HAD A BURNT SPOT WHERE THE CONNECTOR ATTACHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436482November 20, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVERS SIDE HEADLIGHT WENT OUT, I ORIGINALLY THOUGHT IT WAS DUE TO BULB LIFE. WHEN I CHANGED THE BULB I FOUND THAT THE HARNESS SOCKET WHERE THE BULB PLUGS INTO WAS BURNT/MELTED. I PROCEEDED TO CHANGE THE BULB ANYWAY TO SEE THE RESULT. 5 MINUTES LATER THE LIGHT BULB BURNT OUT AGAIN. THIS LOOKS TO BE A SERIOUS FIRE HAZARD AND I BELIEVE THERE SHOULD BE A RECALL COMPLETED FOR FURTHER INVESTIGATION. THIS WAS FOR THE LOW BEAM LIGHT BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436399November 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM HEADLIGHT BULB WENT OUT. PURCHASED BULB TO REPLACE MYSELF, BUT DISCOVERED HARNESS WAS BURNT. I THEN TOOK TO SHOP TO HAVE HARNESS REPLACED. THEY TOLD ME IT LOOKED LIKE SOMETHING THAT SHOULD BE A RECALL AND TOLD ME TO REPORT AND KEEP RECEIPT OF COST TO REPLACE. NOW I AM CONCERNED ABOUT THE LEFT BULB AND WONDER IF I SHOULD GO AHEAD AND PAY AGAIN TO GET THAT REPLACED FOR SAFETY PRECAUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435393November 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY 2007 GMC ACADIA HAS ALWAYS HAD VERY POOR TRACTION ON WET ROADS AND SOMETIMES ON DRY ROADS. YESTERDAY I WAS DRIVING ON THE FREEWAY IN HEAVY RAIN WHEN THE STEERING WHEEL SUDDENLY JERKED TO THE RIGHT AS THOUGH MY RIGHT FRONT TIRE HAD RUN OVER A LARGE OBJECT. A FEW MINUTES LATER IT JERKED RIGHT THEN LEFT THEN RIGHT AGAIN. EACH TIME THE STEERING WHEEL WOULD LOCK FOR AN INSTANT. I FOUND MYSELF PARTLY OVER IN THE OTHER LANE. A VERY DANGEROUS SITUATION. I DIDN'T NOTICE ANY WARNING LIGHTS. THIS PROBLEM OCCURRED TWICE MORE BEFORE I REALIZED THAT IT SEEMED TO BE HAPPENING ONLY ON UPSLOPING PARTS OF THE ROAD OR WHEN I TRIED TO ACCELERATE. AS I HAD ALWAYS SUSPECTED, THE TRACTION CONTROL SYSTEM ON THIS CAR IS FAULTY AND DANGEROUS. FAULTY POWER STEERING COLD ALSO BE A POSSIBILITY. I TRIED TO DRIVE HOME AT A STEADY SPEED AND HAD NO FURTHER PROBLEMS. ABOUT A YEAR AGO I TOLD MY LOCAL GMC DEALER THAT I THOUGHT THE CAR HAD VERY POOR TRACTION AND THE SYSTEM SHOULD BE LOOKED AT. THEY TOLD ME THEY CHECKED IT OUT AND THERE WAS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435063November 9, 2011
STRUCTURE:BODY, POWER TRAIN
CAUSE CODE: 6021 - COMPONENT DAMAGED/CRACKED, REVERSE CLUTCH PLATE REPLACEMENT READING VARIOUS FORUMS, THESE SEEMS TO BE A PROBLEM WITH ALL LAMBADA PLATFORMS, HUNDREDS IF NOT THOUSANDS OF TRANSMISSION FAILURES, CREATING A MAJOR SAFETY CONCERN FOR MYSELF AND THE PUBLIC. GM NEEDS TO REPLACE THESE TRANNYS WITH A NEW MORE DURABLE/RELIABLE DESIGN BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED, ITS ONLY A MATTER OF TIME. PLEASE CONFRONT GM WITH THESE COMPLAINTS...THX HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F215073?DISPLAYRECENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434086November 3, 2011
EXTERIOR LIGHTING
HEADLIGHT FAILURE DUE TO FAULTY WIRING IN HEADLIGHT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433932November 2, 2011
STEERING
APPARENTLY THE ENTIRE LINE UP OF GM CROSSOVERS (ACADIA, ENCLAVE, AND TRAVERSE) 2007-2010 ARE AFFECTED BY A POWER STEERING PROBLEM. MINE HAS A WHINE IN THE POWER STEERING PUMP. IT IS POSSIBLY THE PUMP, OR THE RACK AND PINION. THE DEALER QUOTED ME $450-$1000 TO REPAIR. I KNOW THAT THEY HAVE IMPROVED THE POWER STEERING PUMPS ON THESE VEHICLES, WHICH INDICATES TO ME THAT THE ORIGINAL WAS DEFECTIVE. I FEEL LIKE STEERING IS A PART OF SAFELY DRIVING THESE VEHICLES. IF THE POWER STEERING GOES OUT WHILE I AM DRIVING OUR ACADIA, I MIGHT BE ABLE TO HANDLE IT, BUT IF MY WIFE WERE DRIVING IT, THE OUTCOME MAY BE VERY DIFFERENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433532October 29, 2011
FUEL SYSTEM, GASOLINE
CRANK NO START AFTER PARKING ON AN INCLINE (DRIVE WAY) WHEN FUEL LEVEL IS LOW (~ 3-4 GALLONS IN THE TANK.) STARTED WHEN CAR WAS PUSHED TO THE STREET. (LEVEL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433301October 27, 2011
ELECTRICAL SYSTEM
2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO MAKE THE NECESSARY REPAIRS TO THE VEHICLE. THE CONSUMER STATED THE DEALER HAD HER VEHICLE FOR 30 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433007October 27, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WIRING HARNESS TO PASSENGER SIDE LOW BEAM HEADLIGHT IS DEFECTIVE. THOUGHT BULB WAS OUT BUT AFTER INSPECTION FOUND THE WIRING HARNESS PLUG HAD COMPLETELY MELTED WHERE PLUGGED INTO BULB. ONE WIRE WAS JUST HANGING AND COULD SEE BURN MARKS WHERE IT HAD BEEN ARCING AS IT BOUNCED AROUND. COULD DEFINITELY HAVE CAUSED MUCH BIGGER PROBLEMS THAN DRIVING WITH ONE HEADLIGHT I.E. FIRE, SHORTING WHOLE ELECTRICAL SYSTEM, AND ON AND ON. THIS IS A VERY BIG SAFETY CONCERN. THESE WERE THE OEM HEADLIGHTS NOT AFTERMARKET BULBS THAT PULL MORE CURRENT SO SHOULD NOT HAVE MELTED THE HARNESS PLUG. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432590October 24, 2011
STRUCTURE, ELECTRICAL SYSTEM
THE VEHICLE WAS LEASED NEW IN 2008 AND HAD WATER LEAKING AROUND SUNROOF. THE LEAK WAS REPAIRED HOWEVER BETWEEN 08-11 THERE WERE NUMEROUS DOCUMENTED ISSUES WITH ELECTRICAL PROBLEMS ON THIS CAR RELATING TO THE WATER LEAK. ON OCTOBER 11, 2011 I WAS DRIVING TO WORK IN THE VEHICLE AND ALL THE ELECTRICAL COMPONENTS SHUT OFF- RADIO, DIRECTIONALS, GAGES, LIGHTS. THE CAR REMAINED RUNNING AND WITHIN SECONDS THE ELECTRICAL WAS RESTORED. IT HAS CONTINUED TO SHUT ON AND OFF INTERMITTENTLY SINCE THEN. I BROUGHT THE CAR TO THE DEALER AND WAS TOLD THEY WERE UNABLE TO DIAGNOSE THE PROBLEM AND THAT I SHOULD BRING IT BACK IF IT HAPPENED AGAIN. ON THE WAY HOME IT HAPPENED AGAIN. I BROUGHT IT BACK ON OCT. 12 AND THE SAME THING HAPPENED THE WHOLE DRIVE TO THE DEALER. THEY HAVE SINCE HAD THE CAR AND TELL ME THEY DO NOT KNOW WHAT THE PROBLEM IS OR HOW TO FIX IT. I AM BEING LEFT TO DRIVE AN UNSAFE VEHICLE AND AM TOLD MY ONLY OPTION IS TO TRADE IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432489October 23, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
AT APPROXIMATELY 38,000 MILES ON OUR ACADIA, THE PASSENGER HEADLIGHT APPEARED TO FAIL. UPON RECONNECTING THE HEADLIGHT, I FOUND IT WOULD WORK INTERMITTENTLY. UPON FURTHER INSPECTION, I FOUND THE WIRING CONNECTOR TO THE LOW BEAM BULB TO BE MELTED AND CRACKED. THIS APPEARS TO BE A VERY COMMON PROBLEM AS I AM A MEMBER OF AN ONLINE COMMUNITY AT WWW.ACADIAFORUM.NET. MANY OWNERS HAVE REPORTED THIS SAME ISSUE AND IT IS ALSO A COMMON ISSUE WITH SISTER VEHICLE SATURN OUTLOOK. AS THESE BULBS CAN FAIL AT ANY TIME I THINK IT WOULD BE IN THE BEST INTERESTS OF THE CONSUMER TO HAVE THESE WIRING HARNESSES REPLACED EITHER IN A RECALL, OR A TSB. WHAT WOULD HAPPEN IF THE BULBS FAILED AT NIGHT WHILE NEGOTIATING A CURVE? REPLACING THE HARNESS IS A HUGE EXPENSE TO THE OWNER IF THEIR VEHICLE IS NO LONGER COVERED UNDER WARRANTY. THIS IS A SUBSTANDARD PART AND A HUGE SAFETY HAZARD. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432343October 21, 2011
STEERING, AIR BAGS
AS PER DEALER SUV NEEDS A NEW STEERING RACK AND A NEW STEERING PUMP, SEATBELT RETRACTOR NOT FUNCTIONING SO AIRBAG NOT WORKING-TO FIX ITEMS APPROX $2000 THIS IS A 2009 WITH 75000 MILES AND SHOULD NOT NEED THIS TYPE OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432364October 21, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE POWER REDUCED MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AS SMOKE AND FIRE EMITTED FROM THE EXHAUST PIPE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT TWO FUEL INJECTORS WERE STUCK, WHICH RESULTED IN THE FUEL LINES AND ENGINE TO BECOME FLOODED. THE DEALER STATED THAT IN ORDER TO REPAIR THE PROBLEM THE FUEL LINES, CATALYTIC CONVERTER, OIL AND OIL FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO COVERED ALL COSTS OF REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 23,500 AND THE CURRENT MILEAGE WAS 24,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430474October 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POST AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED. SHE THEN APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE, STATING THAT SPEED HAD INCREASED 100 PERCENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MANUFACTURER WAS NOTIFIED AND SENT AN INVESTIGATOR TO RETRIEVE THE BLACK BOX FROM THE VEHICLE. AFTER INSPECTION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE FAILURE WAS CAUSED BECAUSE SHE HAD DEPRESSED THE ACCELERATOR. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26,733. UPDATED 11/07/11 *BF THE CONTACT DISPUTES THE MANUFACTURES CLAIM THAT THE VEHICLE OPERATED AS DESIGNED AND CLAIMS THE ACCELERATOR PEDAL WAS NOT PUSHED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. UPDATED 01/23/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430341October 15, 2011
STRUCTURE
PURCHASED A USED 2008 GMC ACADIA SLT1. WE HAVE HAD IT FOR SIX DAYS. WITHIN THOSE SIX DAYS WE HAVE HAD WATER ROLLING/RUSHING AROUND OUR ROOF LINER, WATER POURING OUT OF BOTH FRONT AIRBAGS AND UNDER DASH, WATER POURING OUT OF THE BACK DOME LIGHTS, REAR VIDEO SENSOR, AND BACK SEATBELTS. BOTH FRONT FLOOR MATS SATURATED WITH WATER AS WELL AS THE CARPET UNDERNEATH. IT IS TO BE NOTED THAT ALL OF THE WATER POURING OUT HAS BEEN WITNESS WHILE DRIVING. THIS IS CLEARLY A DRIVING DISTRACTION ESPECIALLY TO A NEW CAR OWNER WHO IS NOT EXPECTING THIS AT ALL. A DRIVER IS NOT SUPPOSED TO HAVE ANY DRIVING DISTRACTIONS WHILE DRIVING. THIS CAR WAS DESIGNED WITH A LOT OF SAFETY FEATURES HOWEVER WATER LEAKAGE AND POURING OUT OF SPACES HAS BEEN GREATLY OVER LOOKED. LAST NIGHT WHILE DRIVING AT NIGHT IN THE RAIN, I HAD WATER DRIP ONTO MY HAND FROM THE DRIVER'S AIRBAG WHICH TOOK ME OFF GUARD AS I WAS NOT EXPECTING IT. THIS WAS A DISTRACTION. WE HAVE PUT OUR BASEMENT ROOM DEHUMIDIFIER IN OUR ACADIA IN THE GARAGE ON THIS SIXTH NIGHT TO HELP DRY OUT ALL THE WATER IN THE CARPET AND WE ARE SURE IN THE ROOF LINER TO HOPEFULLY HELP WITH ANY MOLD THAT MAY HAVE STARTED. WE HAVE TWO SONS UNDERCARE FOR ENVIRONMENTAL ALLERGIES AND ONE WITH ASTHMA. THIS VEHICLE CANNOT BE GOOD FOR HIM. WE NOW ARE STRESSED WORRYING ABOUT WHAT FUTURE PROBLEMS WE ARE GOING TO FACE FROM THE WATER DAMAGE WE CAN SEE AND THAT WE CANNOT. THE UPPER ELECTRICAL COMPONENTS (I.E. LIGHTS, DVD PLAYER), THE BLOWER UNDER THE DASH AND OTHER INTERNAL DASH COMPONENTS, AND THE MOST SERIOUS ARE THE AIRBAGS. WILL THEY NOW WORK? THIS HAS TO BE THE BIGGEST SAFETY CONCERN FOR GMC. WE NOW HAVE A BIG FALSE SENSE OF SECURITY REGARDING THE AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. WE CANNOT COMPREHEND THAT THIS HAS BEEN ALLOWED BY OUR NATIONAL GOVERNMENT SAFETY AGENCIES SINCE 2007! WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428000September 30, 2011
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED WHEN HE TURNED THE STEERING WHEEL, HE HEARD A CLICKING NOISE. THE DEALER DIAGNOSED THAT A RIBBET IN THE STEERING COLUMN WAS LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428041September 30, 2011
STEERING, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
FIRST PROBLEM WAS THE TIMING CHAINS NEEDING TO BE REPLACED AT 18000 MILES. AFTER THAT REPAIR WAS MADE THE GAS MILEAGE WAS AVERAGING 11 MPG. IT WAS A ONE YEAR OLD CAR! AFTER THAT, IT WAS A MULTITUDE OF PROBLEMS. STEERING RACK/POWER STEERING REPLACED AND 'FIXED', ELECTRIC STABILITRAK LIGHTS GOING ON AND OFF, DVD PLAYER NOT PLAYING PROPERLY. ALL THINGS THE DEALER HAD SAID THEY FIXED (AFTER THEY WHISPERED THAT I SHOULD NOT HAVE BOUGHT AN AMERICAN CAR.) NOW THE TRANSMISSION IS ACTING UP. ROLLING DOWN AN INCLINE WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT. THE DEALER TOLD ME IT WAS FINE AND THEY COULD NOT DUPLICATE THE ISSUES I WAS HAVING. I'VE WRITTEN TWO LETTERS TO GM CORPORATE TO COMPLAIN ABOUT THE SUB-STANDARD VEHICLE. THEY WERE HELPLESS AND WILL NOT ASSIST IN ANY REPLACEMENT OF THE CAR. THEY EVEN TOLD ME THAT THIS WOULD BE A DIFFICULT CAR TO TRADE IN CONSIDERING THE PROBLEMS I HAVE HAD WITH IT. WHO IS KIDDING WHO? I WOULD NEVER RECOMMEND THIS CAR AND HATE TO CONTINUALLY PUT MY FAMILY IN IT .IT IS UNSAFE. PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427797September 28, 2011
ELECTRICAL SYSTEM
MY 2010 GMC ACADIA WAS SITTING UNDER MY CARPORT DURING AN ELECTRICAL STORM. LIGHTENING STRUCK THE VEHICLE, BUT DID NOT STRIKE ANY OF THE OTHER 3 VEHICLES IN THE YARD. THIS WAS THE ONLY VEHICLE WITH ON-STAR. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED IF WE HAD BEEN IN THE CAR. THE ENTIRE ELCTRICAL SYSTEM WAS KNOCKED OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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