GMC Acadia Complaints

5,595 consumer complaints on file.

#10794885November 19, 2015
STEERING
RACK & PINION WAS LEAKING. WAS REPLACED AT DEALERSHIP. POWER STEERING PUMP ALSO REPLACED. GMC DID NOT MAKE THIS PUBLIC THAT THERE WAS A PROBLEM WITH PUMP. REPLACED PUMP FLUID WITH A DIFFERENT TYPE THAN WAS ORIGINALLY INSTALLED. MANY GMC VEH. HAVE THIS PROB. THE FACT THAT GMC CHANGED FLUIDS IN THE STEERING SYSTEM COULD HAVE CAUSED THE ORIGINAL TO FAIL. GMC WILL NOT ADMIT THERE IS A PROBLEM WITH THE STEERING SYSTEM. PLEASE CHECK WITH GMC AMD GET THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794978November 19, 2015
ENGINE
TOOK THE CAR IN TO HAVE CHECK ENGINE LIGHT DIAGNOISED. DEALER ADVISED THAT THE TIMING CHAIN NEEDS REPLACEMENT. ESTIMATE IS $3300+ GM KNOWS ABOUT THE PROBLEMS WITH TIMING CHAINS IN THE 07-09 ACADIAS, AND HAVE PROVIDED ASSISTANCE TO OWNERS OF THOSE VEHICLES. IT'S CLEAR TO ME THEY HAVEN'T GOT THE PROBLEMS SOLVED YET. 2010 ACADIA 111,000 KM (69,000 MI) SYNTHETIC OIL CHANGED @ 10,000 KM INTERVALS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794562November 18, 2015
STEERING
HAD A LOUD WHINING SOUND COMING FROM UNDER THE HOOD, THE GMC DEALER DIAGNOSED IT AS THE STEERING GEAR - REPLACEMENT COST ME $1840.28.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794624November 18, 2015
FUEL/PROPULSION SYSTEM
HIGHWAY, VEHICLE IN FRONT KICKED UP A BACKPACK UNABLE TO AVOID, WHEN SPEED WAS LOWERED, ODOR OF GASOLINE NOTICED, STOPPED, FUEL TANK LEAKING, TOWED TO NEAREST DEALER. PHOTO ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794383November 17, 2015
STEERING
AT ABOUT 53,000 MILES THE POWER STEERING STARTING MAKING A LOUD WHINING NOISE AND A GRINDING NOISE WHEN WHEEL WAS FULLY TURNED EITHER DIRECTION. THE POWER STEERING STOPPED WORKING WHEN THE VEHICLE IS AT A STOP OF SLOW SPEEDS AND MAKES A BUZZING, WHINING SOUND ALL THE TIME. THE STEERING FEELS VERY UNSTABLE WHEN AT FREEWAY SPEEDS WINDING AROUND ANY CORNERS. I FEEL THIS COULD BE A SERIOUS SAFETY CONCERN DUE TO THE LOSS OF POWER STEERING AND THE UNSTABLE STEERING AT HIGH SPEEDS FEELING LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE ON A CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794471November 17, 2015
AIR BAGS
AIR BAG SENSOR WARNING LIGHT CAME ON, CARRIED IT TO FOWLER BUICK GMC IN AUGUST, 2015, SYSTEM WAS RESET. 2 WEEKS LATER, LIGHT CAME BACK ON, WENT BACK TO DEALER, HAD AIR BAG SENSORS REPLACED IN DRIVERS SEAT AND PASSENGER SEAT, WHICH COST $1310.00. 2 WEEKS LATER WARNING LIGHT COMES ON AND GOES OFF SEVERAL TIMES WHEN DRIVING. DEALER SERVICE CANNOT FIND CAUSE BUT INFORMS ME TO THAT AIR BAGS WILL NOT DEPLOY WHEN WARNING LIGHT IS ON. 2012 ACADIA HAS 81,000 MILES ON VEHICLE AND I DO NOT WANT TO TRADE AGAIN. I WOULD LIKE TO KNOW WHAT OPTIONS I HAVE SINCE THERE APPEARS TO BE NOR CALL FOR THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790653November 16, 2015
STEERING
I HAVE A 2011 GMC ACADIA AT 43,000 MILES IT WAS BROUGHT TO THE DEALER WITH A STEERING NOISE, WHICH I WAS HEARING WHEN MAKING TURNS IN THE VEHICLE. I WAS TOLD THAT IT IS LEAKING FROM THE STEERING RACK AND THIS WAS NOT COVERED UNDER WARRANTY AND WAS QUOTED A PRICE OF $1,179 FOR IT TO BE REPLACED. I HAVE SEARCHED AND FOUND THIS TO BE A COMMON PROBLEM WITH THE ACADIA'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790090November 13, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
SUNROOF CONTINUES TO LEAK WATER. MOISTURE MILDEW GROWTH IN INTERIOR. CAR GETS SATURATED EVERY TIME. DRIVER SIDE FLOOR BOARDS FULL OF WATER. ELECTRICAL WARNING LIGHTS CONTINUE TO SOUND AND FLASH...TODAY IT'S THE BRAKE WARNING. WATER IS CORRODING MY ELECTRICAL SYSTEM...IT'S NOT SAFE! GMC KEEP IGNORING THIS PROBLEM, EVEN THOUGH THIS ISSUE IS AN EPIDEMIC OF COMPLAINTS ALL OVER THE WEB! THIS SHOULD HAVE BEEN A RECALL YEARS AGO! THIS IS ABSOLUTELY UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789891November 12, 2015
UNKNOWN OR OTHER
WE HAVE HAD WATER LEAKING IN THROUGH OUR THIRD ROW LIGHTS, AND THROUGH THE 3RD ROW SEAT BELTS, AND UNDER THE DASH WHEN IT RAINS. THE CAR IS USUALLY IN A TILT WHEN THIS HAPPENS (FRONT UP), AND IT GETS WORSE AS I DRIVE. I CAN USUALLY HEAR THE WATER SLOSHING AROUND. I TOOK IT TO OUR LOCAL DEALERSHIP AND THEY STATED THE DRAIN TUBES WERE CLOGGED, SO THEY UNCLOGGED THEM. I SPENT $350, AND 2 DAYS LATER, WHEN WE HAD A BIG RAIN, IT WAS LEAKING EVEN MORE THAN EVER. IT IS CURRENTLY BACK AT THE DEALERSHIP WHERE THEY ARE WATER TESTING YET AGAIN (THIS MAKES THE 3RD TIME I HAVE TAKEN IT FOR THIS ISSUE). I RECEIVED A PHONE CALL THIS MORNING, AND THEY STATED IT WAS THE BACK MOONROOF THAT IS NOT PROPERLY SEALED, SO THEY ARE TAKING IT OUT, AND GOING TO RESEAL EVERYTHING. THIS IS COSTING ME ANOTHER $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789798November 11, 2015
STEERING, SUSPENSION
RE: DISSATISFIED CUSTOMER EXPERIENCE FROM A LOYAL CUSTOMER. BEGINNING IN 2014, AFTER NARROWLY AVOIDING SERIOUS FROM THE COLLAPSE OF THE REAR LIFT GATE WHILE LOADING THE VEHICLE, SUFFERING MINOR SCRAPS AND BRUISING. I BROUGHT MY VEHICLE TO THE NEAREST GMC SERVICE CENTER AND RECEIVED A QUOTE FOR REPLACEMENT STRUTS. I LATER HAD THEM REPLACED IN 2015 AT MY OWN EXPENSE, ONLY MORE RECENTLY BECOMING AWARE THAT IT WAS DUE TO A PART FAILURE AND SUBJECT TO RECALL AND REPLACEMENT. OF WHICH I WILL FOLLOW UP WITH A REIMBURSEMENT REQUEST. FOLLOWING THAT INCIDENT MY STEERING COLUMN TIGHTENED DURING TURNS FORCING ME TO EXERT EXTREME PRESSURE IN SLOW SPEED TURNS, CREATING A HAZARD TO BOTH MYSELF AND OTHERS. AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT AND THE PERFORMING OF STATED REMEDIES PRESCRIBED BY THE GMC SERVICE MECHANIC, THE PROBLEM STILL PERSIST AND MORE RECENTLY IT BEING SUGGESTED THAT THE PROBLEM WAS RELATED TO SUSPENSION STRUTS AND POSSIBLY TRANSMISSION ISSUES SINCE THE 'CHECK ENGINE' LIGHT WAS ON WITH FOR CODES RELATED TO THE TRANSMISSION CONTROL MODULE WERE PRESENT. THROUGH MY OWN RESEARCH I FOUND OUT THAT ALL OF THESE ISSUES ARE RELATED TO EITHER RECALLED ITEMS OR ITEMS LISTED IN TECHNICAL SERVICE BULLETINS, YET NOW I'M BEING TOLD THAT MY COST WOULD BE $1900 FOR REPAIRS AND AN ADDITIONAL $1500 TO REPLACE A FAULTY NAVIGATION/ENTERTAINMENT SYSTEM, DUE TO A SUCK DISC. COLLECTIVELY, I FIND THESE EVENTS, THE MECHANICAL FAILURES AND THE FACT THAT THE BURDEN FOR THESE FAILURES AND EVENTS ARE BEING PLACED ON THE CUSTOMER AS BEING ABSURD AND EGREGIOUS. I CHOOSE TO PURCHASE THIS VEHICLE TO SUPPORT AMERICAN COMPANIES SUCH AS YOURS AND DRIVE AMERICAN MADE VEHICLES OUT OF LOYALTY TO YOU, BUT IF THIS IS THE REWARD I RECEIVE FROM MY LOYALTY I THINK IT IS ABOUT TIME I BEGIN RETHINKING THINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789835November 11, 2015
STRUCTURE:BODY
WHEN IT'S RAINING , I HAVE HUGE LEAKING ON THE PASSENGER SIDE , WHICH DAMAGES MY CARPET AND CAUSING MOLD GROWTH.NOW IT'S SMELL HORRIBLE AND I HAVE BIG CONCERN ABOUT MY BABIES HEALTH , IT'S UNSAFE TO BE IN THIS CAR FOR LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789611November 10, 2015
ELECTRICAL SYSTEM
MY 2011 GMC ACADIA SUDDENLY DRAINED THE BATTERY, I TRIED TO START IT AND DIDN'T WORK, THE BATTERY WAS DEAD, SO I REPLACED THE BATTERY WITH A NEW ONE, THE NEXT DAY THE NEW BATTERY WAS DRAINED LIKE THE OLD ONE, SO I TOOK THE BATTERY BACK TO AUTOZONE, THEY CHECKED THE BATTERY AND WAS NOTHING WRONG WITH IT, THEY ALSO CHECKED THE VEHICLE FOR ANY POSSIBLE PROBLEMS AND THE DIAGNOSTIC DIDN'T SHOW ANY PROBLEMS, SO THEY REPLACED THE BATTERY AGAIN WITH A NEW ONE,... SO I HAD THE NEW BATTERY INSTALLED ON MY VEHICLE AND WENT HOME, THE NEXT MORNING WHEN I TRIED TO START THE VEHICLE THE BATTERY WAS DEAD, I WENT ONLINE AND FOUND FORUMS TALKING ABOUT THE SAME PROBLEM, I BOUGHT THIS VEHICLE FOR MY WIFE AND SHE GOT VERY DISSAPOINTED FOR HAVING THIS ISSUES WITH THE VEHICLE, IT'S THE FIRST TIME THAT WE PURCHASED A GMC, WE HAD ALWAYS BOUGHT FORD VEHICLES, I CALLED GMC AND THEY DON'T HAVE ANY REPORTS WITH THIS TYPE OF PROBLEMS BUT THERE IS A LOT OF COMMENTS ON INTERNET FROM PEOPLE SUFFERING THE SAME SITUATION, .....I DON'T KNOW WHAT TO DO, AND CAN'T KEEP CHANGING THE BATTERY EVERYDAY TO BE ABLE TO USE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789055November 8, 2015
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I TOOK MY 09 GMC ACADIA TO THE GM AUTO TO FIX THE TRANSMISSION AND THEY TOLD ME THEY CAN NOT FIX UNLESS I PAY THE $2043 TO FIX MY POWER STEERING, BUT I BELIEVE ITS ALL RELATED TO THAT POWER STEERING FAILURE THAT IS COVER UNDER THE GM POLICY. AND ITS THE SAME PROBLEM TO ALL THE ACADIA THAT ARE OUT THERE SO I SUGGEST THE GM TO FIX ALL GMC ACADIA WITHOUT ANY COST TO ALL THE OWNERI IF THEY FIX IT RIGHT WE WOULDN'T COMPLAINT AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789081November 8, 2015
VEHICLE SPEED CONTROL
I WAS AT A LOCAL DRIVE THRU WINDOW AND I WAS STOPPED, MY CAR WAS IN PARK. I WAS BEGINNING TO LEAVE, CAR IN DRIVE AND I HIT THE PASSENGER FRONT RIGHT TIRE ON THE CURB. SO I LEFT OFF THE GAS, TURNED THE WHEEL TO THE LEFT TO GET OFF THE CURB BUT THE GAS PEDAL "STUCK." IT DID NOT LIFT UP! I TRIED TO PUSH ON THE BRAKES, BUT THE CAR WOULDN'T STOP. I FINALLY WAS ABLE TO UN-STICK THE GAS PEDAL BY SHOVING MY FOOT UNDER THE PEDAL AND LIFTING IT UP! I WAS FORCED FULL SPEED INTO ONCOMING TRAFFIC AND I HAD MY ENTIRE FAMILY IN MY CAR!! SCARY, AND TOTALLY UNACCEPTABLE. THANKFULLY WE ARE ALL OK, BUT MY GAS PEDAL SHOULD NOT BE STICKING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788534November 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS LEAKING FROM THE TIMING CHAIN COVER. THE TIMING CHAIN COVER NEEDED TO BE RESEALED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 04/08/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788563November 5, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPENED, THE DOOR INDEPENDENTLY CLOSED WITH FORCE AND STRUCK THE CONTACT ON THE HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 1/20/16 LN THE CONSUMER STATED IT WAS FIXED 12/1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788706November 5, 2015
STRUCTURE:BODY, STEERING
6/18/15 LIFTGATE CAME CRASHING DOWN ON MY HEAD SO THE STRUTS WERE REPLACED AT DEALERSHIP FOR 116.72 PLUS TAX. THERE IS A RECALL #15240 FOR THIS REPAIR. BUT MY CAR WAS BUILT ON 3/8/2012 WHICH IS 9 DAYS AFTER THE RECALL DATES YOU SUBMITTED. THIS DATE NEEDS TO BE EXTENDED. MORE INVESTIGATION NEEDS TO BE LOOKED INTO THIS AND OBVIOUSLY MY CAR IN WITHIN THE PARAMETERS OF THIS RECALL. ARE THEY WAITING FOR SOMEONE TO GET HIT SO HARD IN THE HEAD AND BE KILLED. I WOULD HOPE NOT. ON DEC 12, 2014 SECONDLY THERE IS A PROBLEM THAT AT 46000 MILES THE STEERING PUMP WENT OUT DEALERSHIP TOLD ME TO KEEP THE RECEIPT THAT THEY ARE SEEING MORE OF THIS TYPE OF REPAIR. THIS REPAIR COST ME 2000.00. CAN THIS BE LOOKED INTO ALSO. NO STEERING PUMP SHOULD GO OUT WITH SUCH LOW MILEAGE. WHILE STEERING YOU COULD HEAR A WHINING NOISE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10788243November 4, 2015
EQUIPMENT
1. THE POWER LIFT GATE ON MY VEHICLE FAILED ON 7/23/15. WHEN IT OPENED, IT WENT ALL OF THE WAY UP AUTOMATICALLY AND THEN CAME CRASHING BACK DOWN AND NEARLY HIT ME IN THE HEAD. 2. THE FAILURE FROM THAT POINT ON HAPPENS EACH AND EVERY TIME SO I HAD TO TURN THE FEATURE OFF. 3. I CONTACTED BOTH GM DIRECTLY AND SPOKE TO A LOCAL DEALERSHIP TWICE (HARE CHEVROLET IN NOBLESVILLE, IN) AND BOTH TOLD ME THAT THERE IS A RECALL ON THIS ITEM BUT NO SOLUTION AND SUBSEQUENTLY NO PARTS HAVE BEEN MANUFACTURED TO CORRECT PROBLEM. I WAS TOLD THAT I COULD FIX IT OUT OF MY OWN POCKET (WITH THE SAME SUSPECTED FAULTY PARTS) BUT THERE WAS NO GUARANTEE I WOULD BE REIMBURSED AS A RESULT I HAVE NOT BEEN ABLE TO USE MY POWER LIFT GATE IN FOUR MONTHS NOW. I RECEIVED A RECALL NOTICE IN AUGUST WITH NO UPDATES IN THREE MONTHS. I SPOKE TO THE DEALERSHIP ON 10/31/15 AND WAS TOLD THERE WAS NO UPDATE ON THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788165November 3, 2015
TIRES, TIRES:TREAD/BELT
TIRES CRACKING BETWEEN THE TREAD WHEN THEY HAVEN'T BEEN ON THE CAR TWO YEARS, READ THAT GOODYEAR TIRE COMPANY HAD THIS PROBLEM WITH SOME TIRES, BUT DO NOT SEE MINE LISTED. FORTERA HL 225/65R18 4BXN ARDR 2813 ? I WAS TOLD THESE ARE NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787676November 2, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE REAR LIFTGATE LANDED ON HIS BACK. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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