GMC Acadia Complaints

5,595 consumer complaints on file.

#10818010January 5, 2016
EXTERIOR LIGHTING
WE PURCHASED OUR VEHICLE IN JUNE OF 2014. WE HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLIGHT 4 TIMES SINCE WE PURCHASED THE VEHICLE. SINCE THE TIRE NEEDS TO BE REMOVED AND THE WHEEL WELL COVER NEEDS TO BE REMOVED IN ORDER TO CHANGE THE LIGHT, WE HAVE TO PAY $80 EACH TIME WE CHANGE THE BULB. 4 TIMES IN LESS THAN TWO YEARS IS RIDICULOUS. I HAVE SEEN OTHER COMPLAINTS REGARDING OVERHEATING BULBS, SO I WILL HAVE THAT LOOKED AT NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818087January 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. .....UPDATED 04/15/16 *BF THE CONSUMER STATED STALLED 2ND TIME AND TOWED OVER 100 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818255January 5, 2016
POWER TRAIN
THE TRANSMISSION IN MY 2008 GMC ACADIA IS CURRENTLY AT THE DEALER WITH CODES PO752 AND PO700 WHICH ARE THE SHIFT SOLENOID AND THE TRANSMISSION CONTROL SYSTEM. I WAS STUCK IN FIRST GEAR DRIVING THE TRUCK. THE NHTSA REFERENCE #10052215 AND TSB REFERENCE #SB-13120 EXPLAINS THE EXACT PROBLEM THAT OCCURRED WITH MY TRUCK. GMC AND THE DEALER ARE SAYING THAT I HAVE TO PAY APPROX. $2500.00 WHICH IS A 65% TO 35% SPLIT WITH THE DEALERSHIP ( MINE BEING THE 65%). I SHOULDN'T HAVE TO PAY FOR A SAFETY ISSUE THAT HAS BEEN CLEARLY IDENTIFIED BY THE NHTSA. I AM JUST ANOTHER DISSATIFIED CUSTOMER WITH GM AND WOULD LIKE TO ADD MY EXPERIENCE AND TRUCK PROBLEM TO YOUR DATA BASE. THIS PROBLEM HAS BEEN HAPPENING FOR THE PAST MONTH OR SO. ALSO, THERE IS ALREADY A RECALL THAT GM HAS SENT OUT ON THE WAVE PLATES LOCATED IN THE TRANSMISSION. WHICH THEY HAVE EXTENDED THE WARRANTY TO 10 YEARS OR 120000 MILES. THE WAVE PLATES ARE BEGINNING TO WEAR CAUSING PREMATURE DEBRIS IN THE TRANSMISSION CAUSING THE SOLENOIDS TO STICK. ALTHOUGH THE DEALER IS SAYING THE WAVE PLATES ARE NOT WORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817492January 4, 2016
POWER TRAIN
ALL WHEEL DRIVE TURNED OFF WHILE DRIVING UP STRAIGHT UP A HILL WITH 2-3 FEET OF SNOW. COULD NOT GET THE CAR TO MOVE IN ANY GEAR EXCEPT REVERSE. IF THERE HAD BEEN UPHILL TRAFFIC, I WOULD HAVE BEEN REAR ENDED BECAUSE IT STOPPED MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817346January 1, 2016
AIR BAGS
THE "SERVICE AIR BAG" LIGHT CONTINUES TO GO ON AND OFF. WE HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. THEY REPLACED ONE AIR BAG 1ST, FIXED THE CONTACT 2ND AND INSTALLED SOME KIT THE 3RD TIME. THE LIGHT CONTINUES TO GO ON FOR DAYS AND THEN GO OFF. THIS STARTED NOT LONG AFTER I GOT THE CAR. I WILL TAKE IT IN AGAIN BUT THERE IS SOMETHING WRONG THEY DON'T KNOW ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816681December 29, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
AT 80,000 MILES TRANSMISSION WENT OUT AND HAD TO BE REBUILT. CAR IS ALSO LEAKING UNDER THE PASSENGER AND DRIVER FLOOR BOARD AND MOON ROOF/SUNROOF DRIPS DOWN FROM DOME LIGHTS ONTO THIRD ROW SEATS. LEAKING HAS CAUSED MULTIPLE ELECTRICAL PROBLEMS. WHEN THERE IS A HEAVY RAIN IGNITION WILL STILL RUN EVEN AFTER KEY IS TURNED OFF AND KEY IS OUT OF IGNITION CAR IS CURRENTLY AT 130,000. ALSO IGNITION WILL POWER DOWN EVEN WHILE CARE IS IN MOTION WARNING LIGHT WILL ILLUMINATE STATING "ENGINE POWER REDUCED" "TRACTION CONTROL OFF" AND VEHICLE WILL NOT MOVE. CAR HAS HAD MORE PROBLEMS THAN ANY OTHER I HAVE OWNED, WILL NEVER PURCHASE ANOTHER GM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816870December 29, 2015
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE PARKED, THE SUNROOF LEAKED WATER INTO THE VEHICLE. THE WATER ALSO LEAKED FROM THE DRIVERS SIDE AIR BAG. THE CONTACT ALSO STATED THAT THE LEAK OCCURRED FROM THE REAR DOME LIGHT. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE BATTERY ALSO FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816458December 28, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE PULLING INTO THE GARAGE, THE VEHICLE'S LIFTGATE FAILED AND CAUSED THE TRUNK OF THE VEHICLE TO LIFT AND DAMAGED THE DOOR OF THE GARAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816617December 28, 2015
STRUCTURE:BODY
WANTED TAILGATE NOISE FIXED WHILE UNDER WARRANTEE, BUT WAS PUT OFF BY DEALER TO WAIT FOR RECALL FIX. RECALL FIX DID NOT SOLVE PROBLEM OF LOUD NOISES WHEN USING POWER TAILGATE. AFTER ABOUT 2 YEARS I RECEIVED RECALL LETTER FROM GM AND DEALER DID RECALL WORK. HOWEVER , THE NOISE PROBLEM STILL EXISTS AND DEALER TELLS ME I WILL NEED TO PAY $725 TO FIX PART # 23142258 BECAUSE IT IS NOT COVERED UNDER LONG AWAITED RECALL REPAIR. I CALLED GM CUSTOMER ASSISTANCE CENTER AND THEY CANNOT AUTHORIZE REPAIR EITHER. I BELEIVE THE RECALL MODULE BY NOT WORKING CORRECTLY CAUSED THE GEAR FAILURE. THAT'S WHY I BELIEVE GM SHOULD FIX THE TAILGATE. ALL THIS HAPPENED OVER A 2 YEAR PERIOD. WHILE CAR WAS IN WARRENTY AND NOW OUT OF WARRANTY. SINCE GM HAD TO FIX ALL 2011 ACADIA'S THE PROCESS TOOK TOO LONG AND DAMAGED THE VEHICLE. I RECEIVED MY RECALL LETTER IN NOVEMBER 2015 , YEARS AFTER ANNOUNCEMENT WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816308December 27, 2015
EXTERIOR LIGHTING
BOTH DAYTIME RUNNING LIGHTS HAVE MELTED THE BULB SOCKETS AND THE BULB HOUSING. THE SOCKETS HAVE MELTED SO BAD THAT YOU CANNOT REMOVE THE BULB AND THE HOUSING HAS MELTED SO BAD THAT THE HOUSING WILL NO LONGER HOLD THE BULB IN PLACE. THE PROBLEM IS EXACERBATED BY THE FACT THAT YOU CANNOT TURN THE LIGHTS EITHER ON OR OFF BECAUSE THE DIAL DEFAULTS TO AUTOMATIC WHICH WILL USE THE DAYTIME RUNNING LIGHTS AUTOMATICALLY UNLESS YOU PHYSICALLY TURN THEM OFF EACH TIME YOU TURN THE CAR OFF. THIS SET OF CIRCUMSTANCES CAUSES A SERIOUS FIRE HAZARD! THIS ISSUE NEEDS TO BE RESOLVED IMMEDIATELY. THE PHOTO WITHOUT A BULB IS THE LEFT DAYTIME RUNNING LIGHT HOUSING AND THE PHOTO OF THE BULB GOES IN THAT HOUSING. THE PHOTOS WITH THE BULB STILL IN THE HOUSING ARE OF THE RIGHT RUNNING LIGHT. THE HOUSING IS COMPLETELY MELTED AND A SUBSTANCE HAS MELTED OUT OF THE SOCKET AND INTO THE HOUSING. I FEAR THAT THESE CIRCUMSTANCES WITH CAUSE A FIRST AND JEOPARDIZE THE SAFETY OF ME, MY WIFE AND MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816346December 27, 2015
EXTERIOR LIGHTING
2014 GMC ACADIA HEADLIGHTS DO NOT SHINE OUT FAR ENOUGH TO SEE THE ROAD AHEAD OR TO EACH SIDE WHEN TURNING. I FEEL LIKE I HAVE A DARK HOOD OVER THE TOP PART OF MY EYES AND THIS HOOD "BOUNCES" AS YOU TRAVEL--VERY DISTRACTING, IRRITATING, AND UNSAFE. WHEN DRIVING AT NIGHT, I ALWAYS HAVE MY FOG LIGHTS ON, BUT EVEN THAT DOES NOT HELP MUCH. WHEN DRIVING ON A HILLY, CURVY ROAD, IT IS IMPOSSIBLE TO SEE THE ROAD AHEAD & SIDES--SCARES THE HECK OUT OF ME! I LOVE THIS ACADIA, BUT REFUSE TO DRIVE IT ON A TRIP WHEN I KNOW I WILL BE DRIVING AT NIGHT AND WOULD BE SCARED TO DEATH IF IT WOULD RAIN AT NIGHT--SO WE TAKE OUR OTHER VEHICLE ON MOST TRIPS. I HAVE FOUND OTHER COMPLAINTS ABOUT THE ACADIA HEADLIGHTS FOR THE 2013 AND 2015 MODELS. ALSO FOUND MANY COMPLAINTS ABOUT THE 2014 GMC SIERRA 1500 PICKUPS THAT SOUND JUST LIKE MY CONCERNS. I HAVE COMPLAINED TO OUR LOCAL DEALERSHIP A COUPLE TIMES AND WILL CONTINUE TO DO SO. SURELY GMC WILL WAKE UP AND REALIZE THAT THESE HEADLIGHTS CREATE DANGEROUS NIGHTTIME DRIVING CONDITIONS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811901December 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE BULB GASKET THAT HOLDS THE DAYTIME RUNNING EXTERIOR LIGHTS MELTED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL RELATED TO THE BULB GASKET BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811690December 22, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WATER PENETRATED THE DRIVER SIDE FLOOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE AN INSPECTION PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811261December 19, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEATS
VEHICLE WAS STATIONARY AND IN MOTION DISPLAY READ AIRBAG MALFUNCTION WARNING LIGHT. TOOK VEHICLE TO RANDY MARION GMC IN HUNTERSVILLE, NC TO BE FIXED. ELECTRICAL CONNECTER PROBLEM "DUE TO CORROSION " WAS "FIXED" ONLY TO HAVE ERROR LIGHT COME ON AGAIN 24HRS LATER. THIS IS A NEW VEHICLE WITH ONLY 24,000 MILES ON IT AND IS GARAGE KEPT. RANDY MARION GAVE IS A LOANER VEHICLE AND WAS GOING TO ORDER NEW CONNECTORS FOR THE AIRBAG. WE DROPPED TRUCK OFF ON SATURDAY, DECEMBER 12TH AND FINALLY HAD IT RETURNED TO US THE FOLLOWING FRIDAY AFTERNOON, DECEMBER 18TH "FIXED AGAIN." THIS MORNING, DRIVING FAMILY TO THE STORE, MY FATHER-IN-LAW SAID THAT HIS SEAT WAS NOT STABLE. WE DISCOVERED SEAT WAS NOT BOLTED DOWN AND RETURNED TRUCK BACK TO RANDY MARION BUICK-GMC. SERVICE MANAGER APOLOGIZED AND SAID IT WAS AN OVERSIGHT AND NOT BOLTING THE SEAT BACK DOWN. WAITING TO GET OUR TRUCK BACK IN WORKING A SAFE CONDITION. TERRIBLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811089December 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND DISPLAYED THAT IT WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPAIRED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810776December 16, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
THE VEHICLE DESCRIBED IN THIS COMPLAINT HAS A LEAK ON THE DRIVERS SIDE SUN ROOF. TOOK VEHICLE TO DEALER TO HAVE PROBLEM RESOLVED. TECH INDICATED THAT WATER WAS DRAINING SLOWLY. TECH INDICATED THAT DRAINS WERE BLOWN OUT AND WATER WAS DRAINING OUT IN A FASTER RATE. AS OF TODAY'S RAIN STORM, SUN ROOF CONTINUES TO LEAK . LEAK OCCURS WHEN VEHICLE IS SITTING STILL AND DURING MOVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810072December 14, 2015
ELECTRICAL SYSTEM
WHEN WE FIRST PURCHASED THE VEHICLE THE ALTERNATOR WENT BAD. THE DEALER REPLACED THE ALTERNATOR AND BATTERY FOR US. THEN 6 MONTHS LATER THE ALTERNATOR WENT OUT AGAIN. THEY AGAIN REPLACED THE ALTERNATOR. SINCE THEN THE VEHICLE HAS HAD A DEAD BATTERY AT LEAST 4 TIMES. ALSO NOTICED THAT WHEN IT RAINS YOU CAN HEAR WATER SLOSHING IN THE AC VENTS AND THEN POURS DOWN FROM UNDER DASH ON BOTH THE PASSENGER AND DRIVERS SIDE. NOW MY SOUND IN THE VEHICLE HAS STARTED TO CUT ON AND OFF. THIS WATER ISSUE IS OBVIOUSLY LEADING TO THE ELECTRICAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809524December 10, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809195December 9, 2015
SERVICE BRAKES
TL* THE CONTACT OWNED A 2008 GMC ACADIA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED KNEE AND HEAD INJURIES AND THE PASSENGER SUSTAINED UNKNOWN INJURIES THAT NEEDED MEDICAL ATTENTION. IN ADDITION, THE DRIVER IN THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT ALSO NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10808962December 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE IN THE DRIVE POSITION, IT REVERSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY WAVE PLATE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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