GMC Acadia Complaints

5,595 consumer complaints on file.

#11181483February 20, 2019
UNKNOWN OR OTHER
WAS MAKING A LEFT HAND TURN AROUND A CENTER MEDIAN, WHEN THE ACCIDENT AVOIDANCE SYSTEM BEGAN FLASHING IN THE HEADS UP DISPLAY, THE SEAT VIBRATED AND THE VEHICLE CAME TO.AN ABRUPT STOP IN THE MIDDLE OF THE STREET. THERE WERE NO NEARBY VEHICLES OR PEDESTRIANS. THE VEHICLE'S BRAKES WERE LOCKED UP AND WOULD NOT RELEASE UNTIL I TURNED THE CAR OFF AND RESTARTED IT. THIS HAS OCCURRED IN THE DRIVE THRU LANE ON NUMEROUS OCCASIONS. TOOK THE VEHICLE TO THE LOCAL GMC DEALER. STATED THERE WAS NOTHING THEY COULD FIND WRONG. VEHICLE ONLY HAS 32,000 MILES AND THE MANUFACTURERS WARRANTY IS SET TO EXPIRE AT 36,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181485February 20, 2019
UNKNOWN OR OTHER
ATTEMPTED TO USE THE HORN FOR THE FIRST TIME AND DISCOVERED IT DIDNT WORK. WHEN I RETURNED HOME, I TRIED AGAIN AND NOTICED I HAD TO USE AND EXCESSIVE AMOUNT OF FORCE TO.GET IT TO WORK. TOOK THE VEHICLE TO THE DEALER TO HAVE THEM LOOK AT OTHER ISSUES AND THEY SAID THE HORN WORKED, JUST LIKE SIMILAR VEHICLES ON THE LOT. I EXPRESSED THE SAFETY CONCERNS I HAD, ESPECIALLY IF MY WIFE WOULD HAVE NEEDED TO USE THE HORN IN AN EMERGENCY, BUTH THEY SAID THERE WAS NOTHING THEY COULD DO. VEHICLE'S MANUFACTURE WARRANT IS SET TO EXPIRE IN LESS THEN 4000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180936February 18, 2019
EXTERIOR LIGHTING
HEADLIGHTS ARE BURNING UP ABOUT EVERY 2 MONTHS DOES NOT MATTER WHAT SIDE THEY ARE NOT LASTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180959February 18, 2019
VEHICLE SPEED CONTROL
MY ACADIA STALLS DURING ACCELERATION USUALLY WHILE GOING ABOUT 40-50 MPH AND PRESSING GAS PEDAL TO INCREASE TO HIGHWAY SPEEDS. ITS HAPPENED NUMEROUS TIMES OVER THE PAST SEVERAL MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180823February 18, 2019
EXTERIOR LIGHTING
THE DRIVERS AND PASSENGERS HEADLIGHTS KEEP BURNING OUT. I HAVE REPLACED THE DRIVERS SIDE 3 TIMES AND THE PASSENGER SIDE 2 TIMES IN THE LAST 6 MONTHS. THIS IS VERY DANGEROUS AS THIS IS A FAMILY CAR AND THIS HAS HAPPENED WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180459February 16, 2019
ELECTRICAL SYSTEM
I HAVE BEEN HAVING ELECTRICAL OR RADIO PROBLEMS SINCE 2016 FINALLY IN 2017 THEY REPLACED THE RADIO THEY STATED THE RADIO WAS THE ISSUE. BECAUSE MY RADIO FREEZES AND TURNS OFF AND ON.EVERY SECOND MONTHS LATER IT STARTED DOING IT. I AM A NURSE I AM A BUSY MOM TOO. TOOK IT BACK TO DEALER AND THEY DID RESET, UPDATE AND THE RADIO WAS FINE. MONTHS LATER THERE I GO HAVING SAME ISSUE AND NOW NO WARRANTY FOR RADIO. NOW THEY ARE SAYING THAT THEY CANT REPLACE WITH WARRANTY BECAUSE IS NOT COVERED. WOW IS INSANE, DEALER DOES NOT WANT TO TAKE PART IN THIS ISSUE. I HAVE SEEN A LOT OF PEOPLE COMMENTS WITH SAME PROBLEMS WITH RADIO OF THIS MODEL TOO. I NEED A SOLUTION TO GET MY RADIO FIX. I HAVE HAD TO GO TO THE DEALER AND LITERALY TELL THEM WHAT IS WRONG WITH MY CAR IN ORDER FOR THEM TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180210February 15, 2019
POWER TRAIN
WHILE DRIVING, MY TRANSMISSION WAS SLIPPING OCCASIONALLY AND THEN IT BECAME A DAILY OCCURRENCE AND MULTIPLE TIMES A DAY OCCURANCE. WHEN IT SLIPPED, I COULD FEEL IT AND THE RPMS WOULD INCREASE. I TOOK IT TO A LOCAL TRANSMISSION SHOP AND IT TURNED OUT TO BE A 3/5 WAVE PLATE FAILURE. THE BROKEN PARTS DAMAGED THE REST OF MY TRANSMISSION AND I HAD TO HAVE A COMPLETE REBUILD. I WAS LUCKY THAT I BROUGHT IT IN TO BE CHECKED AS I FOUND OUT THAT THIS ISSUE COULD HAVE CAUSED THE TRANSMISSION TO FAIL COMPLETELY WHICH COULD HAVE PUT THE OCCUPANTS OF MY VEHICLE AT RISK OF INJURY OR DEATH DUE TO AN ACCIDENT CAUSED BY LOSS OF POWER DUE TO A DRIVETRAIN FAILURE. I HAVE ALSO READ THAT THERE WAS A RECALL FOR THE SAME ISSUE ON THE 07-09'S AND THAT RECALL WAS #14404 SPECIAL COVERAGE TRANSMISSION CLUTCH WAVE PLATE. I HAVE ALSO READ THAT THE SAME PART WAS USED IN 2010 BUT THAT GM REFUSES TO EXTEND THIS TO 2010 MODELS EVEN THOUGH 2009 PARTS WERE USED. I HAVE CONTACTED GM AND THEY ARE TELLING ME THAT MY VIN IS NOT INCLUDED. IT SHOULD BE SINCE MY VEHICLE WAS MADE IN 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180128February 14, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LOW BEAM HEAD LIGHTS KEEP BLOWING OVER THE PAST TWO YEARS, I HAVE HAD TO REPLACE THEM 5 TIMES ON THE DRIVER SIDE AND 2 TIMES ON THE PASSENGER SIZE. ALSO HAD MY HEAD LIGHT HARNESS REPLACED OCT DUE THE BLUB BREAKING IN MULTIPLE PIECES. JAN OF 2019, IT RAINED AND MY TURNING SIGNAL BLUB BROKE AGAIN AND THE LIGHTING COMPONENT FILLED UP WITH WATER AND LOOKED LIKE A FLOATING FISH BOWL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179904February 13, 2019
ELECTRICAL SYSTEM
TAKATA RECALL MY VEHICLE IS EXPERIENCING TOTAL SYSTEM ELECTRICAL FAILING, IT STARTED WITH A REAR COLLISION MODULE AND NOW IT IS OTHER SYSTEM LIKE; AIRBAG LIGHTS, WINDSHIELD WIPERS, BLINGERS, RADIO, ETC. I HAVE READ THAT THIS IS A COMMON PROBLEM BUT NO RECALL, WE NEED HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176450February 12, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
WE BOUGHT THIS USED CAR FROM A DEALER DROVE IT ABOUT 4 TO 5 MONTHS AND THE LEFT SIGNAL LIGHT FAILED, SO WE CHANGED IT WORKED FOR ONE DAY AND THEN WENT DEAD AGAIN. TURNING LEFT FROM MY STREET THE STEERING WAS REALLY HARD AND HAD PROBLEMS TURNING LEFT BUT I DID FINALLY ON ANOTHER OCCASION THE SAME THING HAPPENED. FINALLY DRIVING SUDDENLY WE SAW A TURN ENGINE OFF AND THE ENGINE STARTED MAKING LOUD NOISES AND WENT DEAD IN THE MIDDLE OF THE STREET. SO WE KEPT GLIDING WITH NO ENGINE RUNNING AND WENT INTO A PARKING LOT. LUCKY FOR US THE CAR STOPPED RIGHT IN THE PARKING LOT. HAD TO BE TOWED FEW MILES TO A MECHANIC THAT TOLD US THE TIMING CHAIN IS BROKEN AND IN NEED FOR NEW ENGINE. WE TOWED IT TO ANOTHER MECHANIC AND THE SAME THING WAS TOLD. SO NOW IT IS BEEN SITTING AT THE MECHANIC'S SHOP FOR TWO WEEK WAITING FOR NEW ENGINE TO COME IN . I CAN NOT BELIEVE THAT AROUND 84000 MILES THIS CAR NEEDS A NEW ENGINE AND IT IS NOT CHEAP AT ALL. THE CAR HAS A SALVAGE TILTE BUT THIS DOES NOT HAVE ANYTHING TO DO WITH THE PROBLEMS SINCE TOO MANY PEOPLE HAVE BEEN DOCUMENTING THIS PROBLEM, STEERING, ELECTRICAL AND FAILED ENGINE. WHY GM DID NOT RECALL THESE CARS FOR THESE FAILURE. THEY ARE PUTTING PEOPLE AND FAMILIES AT RISK AND WE ARE STUCK WITH THE REPAIRS AND THE BILLS PILING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176552February 12, 2019
STRUCTURE:BODY
THE LIFT GATE OPENS AND THEN IMMEDIATELY FALLS. IT HAS HIT ME IN THE HEAD A COUPLE OF TIMES. THE LIFT GATE CAN ONLY BE HELD UP IF IT IS PUSHED UP AS HIGH AS IT CAN GO. I AM SHORT SO THAT IS HARD FOR ME TO DO. I ALSO CAN'T LOAD/UNLOAD GROCERIES IF I'M HOLDING THE LIFT GATE UP. I LET THE LIFT GATE CLOSE PART WAY, HOLDING IT WITH MY BACK AS I TRY TO LOAD/UNLOAD GROCERIES, BUT NOW THE MOTOR IS PULLING IT CLOSED ON ME AND HAS TRAPPED ME UP AGAINST THE BUMBER! THE CAR IS ALWAYS PARKED WHEN WE OPEN/CLOSE THE LIFT GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176147February 11, 2019
ELECTRICAL SYSTEM, ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175700February 8, 2019
ELECTRICAL SYSTEM
THE ACADIA HAS SIDE DETECTION SENSOR ISSUES RELATED TO POOR DESIGN AND/OR THE ELEMENTS (GM SERVICE TEAMS WORDS NOT MINE). IF THIS IS TRUE, AM I, AS THE CUSTOMER SUPPOSED TO PAY FOR THE BAD ENGINEERING DECISIONS MADE BY GM ENGINEERS? OR IF THE SENSORS FAILED DUE TO THE ELEMENTS, AM I NOT TO DRIVE MY AWD ACADIA OUTSIDE? I'M A LITTLE CONFUSED ON WHY THE RESPONSIBILITY OF THE REPAIR COST FALLS ON MY SHOULDERS WITH THE ABOVE-MENTIONED BEING THE ROOT CAUSES. JODY IN THE SERVICE DEPARTMENT PERSONALLY TOLD ME THAT THE SENSORS WOULD PROBABLY NEED TO BE REPLACED EVERY 1 TO 2 YEARS AT A COST OF $1,200 PER TIME, AND BECAUSE OF THIS PEOPLE HAVE EVENTUALLY GIVEN UP AND TRADED IN THEIR VEHICLES (I CAN'T SAY I BLAME THEM). I'VE BEEN A TRIED AND TRUE CHEVY/GMC FAN, BUT THAT KIND OF CUSTOMER CARE HAS SWAYED MY OPINION. I'VE REACHED OUT TO GM CORPORATE, BUT THEY WERE NOT HELPFUL EITHER. THE LACK OF SUPPORT ON A 3-YEAR-OLD $55,000 VEHICLE IS ASTONISHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175086February 7, 2019
EXTERIOR LIGHTING
THIS COMPLAINT IS IN REGARD TO THE TECHNICAL SERVICE BULLETIN 14823, SPECIAL COVERAGE ADJUSTMENT RUNNING LAMP INOPERATIVE (MAY 12, 2015). THE RUNNING LIGHT MELTED IN THE HOUSING (FIRE HAZARD) AND HAD TO BE REPLACED TWICE AT A COST IN EXCESS OF $1,000 EACH TIME. VEHICLE WAS STATIONARY. I WILL NOT UPLOAD RECEIPTS AS THESE CONTAIN PERSONAL INFORMATION (NAME/ADDRESS/ ETC.). CAN BE PROVIDED UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175088February 7, 2019
STEERING
POWER STEERING FAILED - NO DASH LIGHT, DIP STICK HIDDEN UNDER PLASTIC ENGINE SHROUD, NO FLUID SHOWING. ALMOST CAUSED SERIOUS ACCIDENT WHILE MAKING A RIGHT TURN AT INTERSECTION THEN FAILED COMPLETELY ON THE NEXT TURN TO THE RIGHT. NOW THE STEERING WITHOUT THE PUMP IS SERIOUSLY DIFFICULT TO TURN, ESPECIALLY AT SLOW SPEEDS OR GOING DOWN HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174799February 6, 2019
STEERING
AUTO HAS 31000 MILES ON IT AND THE POWER STEERING PUMP HAS FAILED. POWER STEERING WOULD WORK INTERMITTENTLY AND SOMETIMES FAIL COMPLETELY. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174873February 6, 2019
ENGINE
CHECK ENGINE LIGHT IS ON. VEHICLE IS SHOWING A P0008 CODE WITH 92,000 MILES THIS IS A CRANKSHAFT MISALIGNMENT THAT I WAS TOLD MEANS THE TIMING CHAIN WILL NEED TO BE REPLACED. THIS IS APPARENTLY A WIDESPREAD ISSUE AMONGST GMC ACADIA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174640February 5, 2019
ENGINE
WHILE THE CAR WAS BEING DRIVEN, IT WAS NOTED THAT THE POWER STEERING SYSTEM BECAME VERY HARD TO STEER WHILE DRIVING ON A SIDE STREET. THE CAR WAS STOPPED AND THE ENGINE WAS TURNED OFF. WHEN THE ENGINE WENT TO BE RESTARTED, THE ENGINE WOULD NOT RESTART. THE CAR WAS TOWED, AND WAS NOTED AFTER INVESTIGATION BY THE GMC DEALER THAT THE ENGINE HAD A CATASTROPHIC FAILURE WITH APPROX. 120,000 MILES. IT WAS FORTUNATE THIS OCCURRED ON A SIDE STREET WITH NO TRAFFIC VERSES ON A HIGHWAY. ALSO IT SHOULD BE NOTED THAT THE ENGINE TIMING CHAIN HAD TO BE REPLACED ABOUT 6 MONTHS AGO DUE TO BEING STRETCHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173859February 4, 2019
ELECTRICAL SYSTEM
THERE IS A DEFECT IN WHICH WATER LEAKS INSIDE THE VEHICLE AND GETS INTO THE FUSE BOX AND CAUSES ISSUES WITH THE VEHICLE IGNITION SWITCH, DAMAGE TO THE FUSES, DRAINING THE BATTERY ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173908February 4, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WAS REPLACED THREE TIMES FOR OVERHEATING AND MELTING THE WIRES. THE CONTACT ALSO STATED THAT THE FRONT AND REAR WINDOWS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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