GMC Acadia Complaints

5,595 consumer complaints on file.

#11190408March 21, 2019
ENGINE
OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TOWED TO THE REPAIR SHOP AND IT WAS DEEMED MY CAR WITH AROUND 80,000 MILES ON IT HAD A BLOWN ENGINE DUE TO SOMETHING WITH BELT (SAME ISSUE 2009 MODEL WAS RECALLED FOR) AND IT WAS GOING TO COST OUT OF MY OWN POCKET $7500 TO REPLACE IT WITH A USED ENGINE WITH NO GUARANTEE THAT THE REPLACEMENT ENGINE WON'T HAVE THE EXACT SAME ISSUE. IN THE 3 WEEKS IT TOOK US TO DECIDE ON IF IT WAS EVEN POSSIBLY TO COME UP WITH THAT MUCH MONEY, ENGINE PRICES HAD ROSE ANOTHER $500 BECAUSE THEY ARE IN SUCH HOT DEMAND. ENDED UP HAVING TO LET THE BANK REPO IT, RUINING MY CREDIT, NO VEHICLE TO TAKE MY NEWBORN TWINS TO THEIR DOCTOR APPOINTMENTS, OR ANYWAY TO GET TO WORK. GMC NEEDS TO BE HELD ACCOUNTABLE FOR NOT PROMPTLY RESPONDING TO THIS DEFECT INSTEAD OF TURNING A BLIND EYE. I CANNOT WAIT FOR THE DAY A CLASS ACTION SUIT IS FILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190299March 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN CAR IS PUT INTO PARK A 'ACTION REQUIRED' COMES UP SAYING 'SHIFT INTO GESR' WHICH THE VEHICLE IS ALREADY IN PARK. THEREFORE, WILL NOT SHUT OFF CAUSING THE BATTERY TO DRAIN AND DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189845March 18, 2019
ELECTRICAL SYSTEM
SIDE BLIND SPOT DETECTION MODULES NOT WORKING. THIS CREATES A SAFETY HAZARD IN GENERAL, BUT CAUSES AN ELECTRICAL SHORT INTERNALLY AND CAUSES OTHER ELECTRUCAL PARTS TO MALFUNCTION SUCH AS: AIR BAGS IGNITION BLINKERS REAR BACK UP CAMERA FRONT CRASH DETECTION THESE ARE ALL MAJOR SAFETY ISSUES THAT HAPPEN ON THE ROAD, IN MOTION FOR MY FAMILY IN THE CAR AND OTHERS ON THE ROAD. WE NEED TO GET IT FIXED BUT, PARTS ARE BACK ORDERED AND NOT AVAILABLE FOR ALMOST 6 MONTHS NOW. IT'S A $1200 REPAIR AND IS RE OCCURRING PROBLEM FROM WHAT THE DEALER HAS SAID.. THIS VEHICLE HAS BEEN IN SERVICE FOR JUST OVER 3 YEARS AND SHOULD BE SAFE TO DRIVE FOR A MUCH LONGER DURATION THAN THAT. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189674March 18, 2019
ELECTRONIC STABILITY CONTROL (ESC)
ABOUT 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, THE ENTIRE DASH BLACKED OUT FOR A FEW SECONDS, THEN WOULD GO THRU CHECKS AS IT WOULD COME BACK ON. THE MORNING I TOOK IT TO DEALER, THE PROBLEM STOPPED. THEY COULD FIND NOTHING. TWO DAYS AGO WHILE DRIVING VERY SLOW (MAYBE 10 MPH) IN HEAVY TRAFFIC THE DASH BEGAN GOING THRU ITS CHECKS AGAIN. I STOPPED AND WENT INTO A GAS STATION FOR A COUPLE OF MINS, RETURNED AND COULD NOT UNLOCK THE FRONT DOORS WITH MY KEY FOB. GOT INTO THE VEHICLE AND IT WOULD NOT START, NOR DID IT CRANK (NO SOUND). AFTER TRYING SEVERAL TIMES, IT DID START. O'REILLY AUTO PARTS CHECKED IT AND SAID THAT MY STARTER WAS BAD. THEY DID NOT HAVE ONE IN STOCK. I RETURNED TO THE CAR AND WHEN IT FINALLY STARTED, THE RADIO DID NOT COME ON. AFTER A FEW RE-STARTS, THE RADIO DID COME ON. RESEARCHED THE PROBLEM, AND FOUND A VIDEO ON THE SAME MAKE AND MODEL THAT MENTIONED A RECALL. CHECKED MY VIN, NO RECALL, BUT VEHICLE IS UNDER WARRANTY. HOPEFULLY THEY WILL FIND THE ISSUE AND FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187350March 17, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING 70 MPH, I WAS JUST ABOUT TO PASS A SEMI WHEN THE ENGINE QUIT, AS IF I TURNED OFF THE KEY, NO POWER STEERING...NOTHING. I NOTICE THE "TRACTION CONTROL" LIGHT COME ON FOR A SECOND. I PULLED TO THE SIDE OF THE ROAD. I ATTEMPTED TO RESTART AND THE "CHECK ENGINE" LIGHT WOULD JUST FLASH YET THE ENGINE WAS NOT TURNING OVER. THE VEHICLE WAS TOWED TO GMC DEALER AND PRELIMINARY REPORTS (INCOMPLETE) WAS IT WAS COMPUTER/ELECTRICAL RELATED. I ALSO NOTICED THE REAR LIFT GATE WOULD NOT OPEN (ALTHOUGH THIS HAS HAPPENED ONCE BEFORE TWO YEARS AGO AND GMC DEALER FOUND "FRETTING AT THE LGCM TERMINALS." POSSIBILITY RELATED, MY WIFE TOLD ME ONLY THE PASSENGER DOOR WINDOW WOULD ROLL DOWN A FEW DAYS BEFORE BUT ONLY HAPPENED ONE TIME. SHE SAID SHE TURNED OFF THE CAR AND RESTARTED A FEW MINUTES LATER ALL WINDOWS ROLLED DOWN FINE...JUST ANOTHER ELECTRICAL ISSUE WITH THIS VEHICLE. THIS VEHICLE ALSO HAS BEEN HAVING RADIO ISSUES FOR YEARS. 1/2 OF THE RADIO SCREEN RANDOMLY DISAPPEARS (LEFT). TAPPING IT SOMETIMES HELPS AND SOMETIMES IS FLICKERS WILDLY ON AND OFF. GMC DEALER TOLD US THE RADIO NEEDS REPLACING...LIKE THAT'S GOING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186967March 15, 2019
ELECTRICAL SYSTEM, STEERING, SUSPENSION
TRUCK WONT CRANK! NEW BATTERY, STARTER & ALTERNATER PASSED. BOOSTED IT OFF CRANKED STRAIGHT UP, PARKED FOR A HOUR, WOULDN'T CRANK AGAIN. VEHICLE WAS STATIONARY IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186980March 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY MOTHER HAS BECOME TRAPPED TWO TIMES DUE TO THE LOCKS ON THE VEHICLE NOT WORKING. THE ISSUE ONLY HAPPENS WHEN IT RAINS. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY REPLACED SOME KIND MECHANISM AND THAT EVERYTHING WAS GOOD TO GO. IT RAINED AGAIN YESTERDAY AND MY MOTHER WAS TRAPPED IN THE VEHICLE AGAIN. THIS HAPPENS ANYTIME YOU TRY TO ENGAGE THE LOCKS, I.E. IN PARK, PUTTING IT IN PARK, PUTTING IT IN DRIVE, USING ONSTAR TO LOCK OR UNLOCK, USING THE GMC APP TO LOCK OR UNLOCK, USING EITHER KEY FOB TO LOCK OR UNLOCK, TRYING TO LOCK OR UNLOCK IT MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187077March 15, 2019
ENGINE, POWER TRAIN, STEERING
DEC 2018 MY ACADIA WAS LEFT AT THE SERVICE DEPARTMENT OF WHITMORE CHEVROLET IN WEST POINT VA 23181 FOR A DIAGNOSIS. MY VEHICLE RAN WHEN I LEFT IT THERE. OVER A MONTH LATER INCLUDING ILLEGAL ACTIVITY IN THE SERVICE DEPARTMENT I GET MY VEHICLE BACK AND IT IS DEAD. I WOULD START MY VEHICLE AND DRIVE AWAY SOMETIME STOPPING SOON OR RANDOMLY ON THE ROAD. IT'S DONE THAT SEVERAL TIMES. I HAVE THREE CHILDREN TOO. I NEED MY VEHICLE LOOKED AT AND THE POSSIBLE RECALLS FIXED. I AM WITHOUT TRANSPORTATION AND IT'S UNBEARABLE. I AM A MOTHER OF THREE WONDERFUL SONS AND WE NEED OUR VEHICLE TO RUN PLEASE!!!MY REVIEW IS IN THE PICTURES AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187179March 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING, THE STABILITRAK SERVICE MESSAGE CAME ON, THEN TRACKTION CONTROL DISPLAYED. THE CAR THEN STALLED, WHILE DOING 70 ON THE FREEWAY. ALMOST GOT KILLED TRYING TO GET TO THE RIGHT LANE. HAD TO TURN OFF IGNITION (AND OPEN THE DOOR TO KILL THE ELECTRICAL CIRCUIT) TO RESET THE CAR TO DRIVE IT. THE CAR ALSO DOES THIS AT IDLE. IT WILL RANDOMLY MIS-SHIFT AND FEEL LIKE A CHAIN WAS HOOKED TO MY BUMPER AND BROKE OFF. SUPER SCARY, LIFE IN DANGER FOR SURE. THIS HAS HAPPENED 3 TIMES IN THE LAST 24 HOURS. I JUST BOUGHT THE CAR 5 DAYS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186799March 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NYE BUICK GMC (LOCATED AT 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT CONSUMER STATED TIMING CHAINS WERE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186802March 14, 2019
VISIBILITY/WIPER
I PURCHASED A 2008 GMC ACADIA AND IN THE WINTER THE WIPERS WON'T TURN ON, I LIVE IN EASTERN WASHINGTON WHERE WE GET A LOT OF SNOW AND ICE AND I SEE YOUR RECALL DIDN'T INCLUDE ANY PART OF WA STATE AND I FEEL IT SHOULD INCLUDE EASTERN WA STATE. OUR TEMPS HERE GET BELOW 0 AT TIMES! I NEED MY WIPERS TO WORK ALL THE TIME IN THIS PART OF WA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186949March 14, 2019
ENGINE, POWER TRAIN
THE ENGINE MISSES AND HAS SEVERE CARBON BUILDUP ON THE VALVES. THE INTAKE BOOT AND INTAKE MANIFOLD ARE COVERED IN OIL RESIDUE FROM THE BREATHER TUBE FOR THE MOTOR. THE TRANSMISSION STARTED HAVING ISSUES AT 100K. IT HESITATES, SHUTTERS, AND FAILS TO CHANGE GEARS WHILE DRIVING AT HIGHWAY SPEEDS. THE TRANSMISSIONS ARE A KNOWN ISSUE AND I DONT UNDERSTAND HOW THIS IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186622March 13, 2019
ENGINE
TOOK MY CAR INTO GARAGE BECAUSE ENGINE LIGHT CAME ON AND I ALMOST STALLED OUT MULTIPLE TIMES BEFORE I MADE IT TO THE GARAGE. MY CAR WAS TRAILING SMOKE. THE CODE SAID THE TIMING BELT WAS AFFECTED. HE SAID THAT USUALLY MEANS THE WHOLE ENGINE NEEDS REPLACED. MY CAR JUST TURNED 80,000 MILES. HE SAID CAR ENGINES LAST MUCH LONGER THAN THAT, IT SHOULD NOT HAVE ANYTHING WRONG WITH IT. HE TOLD ME THAT MANY GM MOTORS ARE RECALLED, THIS MODEL AND AGE SHOULD'VE BEEN RECALLED WITH AS MANY CUSTOMERS HE'S SEEN IN HIS SHOP WITH THE SAME PROBLEM. I BOUGHT MY CAR BRAND NEW IN 2012, I KNOW HOW IT WAS TAKEN CARE OF. THE ENGINE SHOULD NOT BE BREAKING DOWN JUST AS THE PAYMENTS CAME TO AN END. DO THE RIGHT THING AND RECALL THE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186612March 13, 2019
UNKNOWN OR OTHER
WATER LEAKAGE INSIDE OF MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186403March 13, 2019
ENGINE
SERVICE ENGINE SOON LIGHT COMES AND GOES, TOOK TO MECHANIC AND DIAGNOSED WITH P0017 CODE. CAM SHAFT PROBLEM, MECHANIC PUT NEW PART ON AND SERVICE LIGHT CAME BACK ON. THE PROBLEM NOW IS TIMING CHAIN AND THEN GET A NEW ENGINE ON A CAR THAT HAS APPROX 140,000 MILES. THE CAR EXPERIENCES A JITTER WHILE DRIVING AND WON'T ACCELERATE OR LAGS WHEN GAS PEDAL IS PUSHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186043March 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THIS HAS BEEN THE MOST UNSAFE CAR I HAVE EVER OWNED. I CAN NOT EVEN TRADE IT IN THE GET A SAFER CAR. WE HAVE COME SO CLOSE TO HAVING MANY ACCIDENTS WITH THIS CAR. THE STEERING JUST FREEZES UP THE ENGINE WILL JUST SHUT DOWN WILL DRIVING. WE HAVE HAD THE TRANSMISSION REPLACED ONCE AND NOT IT NEEDS REPLACED AGAIN. WE ARE NOT HARD ON OUR CARS..I JUST HOPE IT DOES NOT COME DOWN TO HAVING A ACCIDENT BEFORE SOMEONE SEES HOW BAD THIS CAR IS.. THIS HAPPENS OFF AND ON ALL THE TIME HARD TO PUT THE DATES AND TIMES DOWN WHEN THIS HAPPENS, WE TAKE INTO A DEALER AND IT DOES NOT HAPPEN WITH THEM OR THE COST IS JUST CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186045March 12, 2019
STEERING, SUSPENSION, EXTERIOR LIGHTING
THIS IS THE SECOND COMPLAINT I HAVE MADE HAS STILL HAVE NOT HEARD ANYTHING. THIS IS SAD THAT IT HAS NOT BEEN DEALT WITH. I HOPE MY FAMILY IS NOT IN A SERIOUS ACCIDENT BECAUSE OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186131March 12, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 GMC ACADIA DENALI. THE CONTACT STATED THAT THE VEHICLE OFTEN DECELERATED INDEPENDENTLY AND WOULD NOT EXCEED 30 MPH. ALSO, THE DOORS WOULD UNLOCK AND "SERVICE STABILIZER BAR AND SERVICE TRACTION DEVICE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION OF LAUREL (500 WASHINGTON BLVD, LAUREL, MD 20707, (866) 255-2985) WHERE IT WAS DIAGNOSED THAT A NEW WIRING HARNESS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE REPAIR FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES FOR REPAIRS AND WAS CURRENTLY WAITING ON ANOTHER REPAIR REGARDING THE TRANSMISSION'S MODULAR HARNESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186235March 12, 2019
STEERING
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWERSTEERING PUMP AND RACK AND PINION GEAR. THIS IS 2ND TIME. POWER STEERING FIRST FAILED AT 36,000 MILES REQUIRING FULL RACK AND PUMP REPLACEMENT UNDER WARRANTY. NOW, AT 100,000 MILES PUMP FAILS AGAIN AND REQUIRES PUMP, SEAL AND FULL RACK AND GEAR REPLACEMENT. CAR IS NOT SAFE. SERVICE BULLETIN #14329A ACKNOWLEDGES PROBLEM WITH PUMP AND COVERS PUMP AND GEAR *SEAL* BUT NOT RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186302March 12, 2019
SERVICE BRAKES
BRAKE BOOSTER IS BAD ON 2014 GMC ACADIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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