GMC Acadia Complaints

5,595 consumer complaints on file.

#11206079May 7, 2019
SERVICE BRAKES
WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. I HAVE TO MOVE THE SHIFTER BACK AND FORTH BEFORE THE CAR REGISTERS THAT IT'S IN PARK. HAPPENS ON NEARLY EVERY OCCASION THAT I TURN MY CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205547May 3, 2019
AIR BAGS
THE AIRBAG SERVICE WARNING CAME ON WHILE DRIVING ON HIGHWAY. PLEASE ASSIST ASAP, WE DRIVE OUR CHILDREN IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205071May 1, 2019
UNKNOWN OR OTHER
A/C STOPPED WORKING DUE TO THE REAR EVAPORATOR LEAKING CAUSED BY AN INTERNAL PART BLOWING OUT BRUSH DUST CONTAINING COPPER PARTICLES WHICH CORRODED THE EVAPORATOR, WHICH CAUSED A LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204532April 29, 2019
STEERING
STEERING GETS STIFF INTERMITTENTLY. STEERING GLITCHES (HARD TO TURN) AT TIMES IN THE MIDDLE OF TURNING. HAPPENS IN MOTION TAKING TURNS ON SURFACE STREETS AND HIGHWAYS CHANGING LANES AND TAKING CORNERS. IT HAS NOW HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204563April 29, 2019
ELECTRICAL SYSTEM
MY VEHICLE WOULD NOT UNLOCK FOR HOURS THEN IT FINALLY DID AND RAN FOR A BIT. THEN WHEN STARTED AGAIN WOULD NOT N. THEN WENT TO BRI G IT IN AND NOTHING WORKED CORRECT. THE SPEEDOMETER WAS AT 0 AND IT WAS SCARY! THE WHOLE VEHICLE WOULD NOT WORK RIGHT AND WHEN I BROUGHT IT IN THEY SAID IT WAS A SIDE SENSOR MODULE AND IT WAS $735 TO REPLACE. MY CAR IS NOT THAT OLD. THEY SAID WETNESS COULD HAVE GOT TO IT. WE LIVE IN MIN EDITS. MANY CARS GET WET. THAT IS ABSOLUTELY CRAZY. THEY ALSO TOLD ME THEY SHARE SOPOSE TO BE COMING OUT WITH A RECALL AND NEW BOXES THAT COVER THESE SENSORS. I WILL BE EXPECTING TO BE REIMBURSED WHEN THIS BECOMES A RECALL WHICH IT DEFIANTLY NEEDS TO BE! I PAID A LOT OF MONEY FOR THIS VEHICLE. THE PRICE OF MINE SHOULD BE ON THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204021April 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I HAVE APPROXIMATELY 67000 MILE ON MY CAR AND TODAY THE SERVICE AIR BAG LIGHT CAME ON OFF AND ON I WILL PUT FUEL AND AND THE GAUGE STILL READS EMPTY OR HALF TANK TAKES RESTARTING CAR MANY TIMES BEFORE READS ACCURATELY ALSO PASSENGER SEAT BELT ALARM WILL GO OFF WHEN NO ONE IS IN THE PASSENGER SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203804April 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I NEED TO GET WHATEVER HAS A RECALL FOR MY CAR FIX I RIDE MY GRANDKIDS DAILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203222April 23, 2019
UNKNOWN OR OTHER
EXPLODED SUNROOF - THE SUNROOF EXPLODED WHEN I WAS NOT IN THE CAR. I HEARD THE GLASS FALLING IN TO THE SUN SHADE WHEN I CLOSED THE DOOR. TOOK ME SEVERAL DAYS TO RECOGNIZE AND FIGURE OUT WHAT THE SOUND WAS. NO ROCKS, NO SIGN OF ANYTHING FALLING ON THE ROOF TO DAMAGE. THE GLASS APPEARED TO BE PUSHED OUT AS CAN BE SEEN ON THE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202793April 22, 2019
UNKNOWN OR OTHER
MY 2012 GMC ACADIA WAS RECALLED REGARDING THE LIFTGATE FALLING. I TOOK MY ACADIA IN TO BE SERVICED AS PART OF THIS RECALL IN 2017. NOW, IN 2019 MY LIFTGATE FALLS. WHILE MY ACADIA WAS IN "PARK" I PRESSED THE BUTTON TO OPEN THE POWER LIFTGATE, THE LIFTGATE CLOSED WHILE I WAS UNLOADING THE TRUNK. I WAS WEDGED BETWEEN THE BUMPER OF THE ACADIA AND THE LIFTGATE. I HAD TO PUSH AGAINST THE LIFTGATE (WHILE IT CONTINUED TO TRY AND CLOSE) IN ORDER TO DISLODGE MYSELF. AFTER GETTING THE LIFTGATE OPEN I LET GO AND IT FELL QUICKLY AND SLAMMED SHUT. HAD MY CHILDREN BEEN PRESENT AND WERE HELPING UNLOAD THIS COULD HAVE CAUSED SERIOUS INJURY AND EVEN DEATH. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY CHILDREN AND NO LONGER ALLOW THEM TO GO NEAR THE REAR OF THE "FAMILY" VEHICLE. I DID TAKE MY ACADIA IN TO BE SERVICED PER THE RECALL AND MY LIFTGATE FALLS. I WRITE THIS COMPLAINT TO WARN OTHER PARENTS THAT EVEN THOUGH YOU MAY HAVE HAD YOUR VEHICLE SERVICED AS PART OF THE LIFTGATE RECALL IT DOES NOT GUARANTEE THAT YOUR LIFTGATE WILL NOT FALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202870April 22, 2019
ELECTRICAL SYSTEM
ON ONE, APPROXIMATELY 200-MILE TRIP LAST YEAR, THE ELECTRICAL SYSTEM IN OUR ACADIA COMPLETELY WENT OUT (INCLUDING ALL GUAGES, TURN SIGNALS, ETC.) THREE SEPARATE TIMES. WE WERE DRIVING ON INTERSTATE ROADWAYS, AND THE VEHICLE COULD STILL BE DRIVEN. THE SYSTEM REBOOTED EACH TIME AFTER A FEW MINUTES. ULTIMATELY, MY WIFE ENDED UP STRANDED AS THE VEHICLE WOULD NOT START DUE TO ELECTRICAL SYSTEM FAILURE AFTER SHE HAD PARKED IT DURING A SEPARATE TRIP. OUR GM DEALERSHIP INFORMED US THAT THE REAR OBJECT DETECTION MODULES HAD CORRODED, AND THAT "EVERYONE HAS THIS PROBLEM." THE CORROSION CAUSED A CASCADE FAILURE OR THE ENTIRE SYSTEM, WHICH IS DEFINITELY A SAFETY HAZARD. GM REPLACES THESE MODULES WITH NON-CORRODING ONES NOW, AFTER WE PAID $992.52 TO HAVE THEM REPLACED. I CONTACTED AUTUMN AT GM CUSTOMER SERVICE, AND SHE SAID THAT THERE IS NOW SPECIAL COVERAGE FOR THIS PROBLEM THAT BEGAN ON 4/2/19. HOWEVER, OUR VEHICLE IS OVER THE 80,000-MILE WARRANTY FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197286April 19, 2019
UNKNOWN OR OTHER
TIRES. THEY ARE GOODYEAR FORTERO 255/65/18. THEY ARE DRY ROTTING IN THE CENTER OF THE TIRE, THEY DO NOT HOLD AIR WELL, THERE IS ONLY 33,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197305April 19, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT FEATURE IS NOT WORKING. THIS APPEARS TO BE A COMMON FAILURE DUE TO EITHER DEFECTIVE SENSORS OR MODULE. ESTIMATED COST TO REPAIR IS OVER $800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197335April 19, 2019
UNKNOWN OR OTHER
THE 2017 GMC ACADIA NEEDS TO BE RECALLED FOR THE FAULTY TRANSMISSION CONTROL ASSEMBLY AND THE "SHIFT TO PARK" MESSAGE. FOR REFERENCE THIS IS TECHNICAL SERVICE BULLETIN "TSB 18-NA-297". SOMEBODY WILL EXIT THEIR VEHICLE THINKING THAT THEY ARE IN PARK, THE MESSAGE COMES UP AND THEY IGNORE IT AND GET RAN OVER. THIS IS A SAFETY ISSUE AS WELL AS A QUALITY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202560April 19, 2019
STRUCTURE:BODY
TAILGATE GOES UP THEN SUDDENLY REVERSES AND HITS ME ON TOP OF HEAD. WORSE IN COOLER WEATHER. HAS BEEN FIXED UNDER PREVIOUS RECALL BUT STILL HAS PROBLEM. DEALER REFUSES TO ACKNOWLEDGE PROBLEM ULESS I PAY $145 FOR DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11197277April 18, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE HAD MULTIPLE (MORE THAN 2) WARNING LIGHTS FLASHING ON AND OFF, WHILE RPM AND MPH NEEDLE WOULD FLUCTUATE SIMULTANEOUSLY. THIS WOULD HAPPEN WHILE IN THE DRIVEWAY AND ALSO WHILE IN MOTION. VEHICLE WOULD NOT ACCELERATE WITH ACCELERATOR PEDAL FULLY PRESSED, ESPECIALLY ON AN INCLINE. WHILE THIS WAS OCCURRING I HAD TO EXIT THE HIGHWAY AND TURN AROUND IN AN ADJACENT SUBDIVISION. I COULD NOT GET OUT OF THE WAY OF A CAR IN THE NEIGHBORHOOD BECAUSE I WAS TRYING TO GO FORWARD ON THE STREET DUE TO A SLIGHT INCLINE. IT WOULD ALSO JERK INTO GEAR WHEN MOVING FROM REVERSE AND DRIVE. HAD THIS HAPPENED IN A TRAFFIC INTERSECTION, IT WOULD HAVE BEEN DEADLY. THIS CAR IS UNSAFE. AFTER 6 MONTHS OF BEING 'FIXED' IT HAS STARTED HAPPENING AGAIN. THE DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK THIS TIME WITHOUT BEING ABLE TO FIX IT. THE LAST TIME IT WAS AT THE DEALERSHIP FOR AROUND 10 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196733April 16, 2019
STEERING
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO CANTIN CHEVROLET (623 UNION AVE, LACONIA, NH 03246) WHERE IT WAS DIAGNOSED THAT THE PRESSURE HOSE AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196496April 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND SEVERAL MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS. THE FAILURE RECURRED. THE CONTACT CALLED WEST PAT O'BRIEN CHEVROLET (440-249-6296, LOCATED AT 25100 DETROIT RD, WESTLAKE, OH 44145) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195737April 12, 2019
POWER TRAIN
THE MANUAL GEAR SHIFTER CONTROLS IN LOW GEAR ON THE CENTER CONSOLE DO NOT SHIFT. THE MANUAL CONTROL WORKED DURING THE TEST DRIVE AT THE DEALERSHIP WHEN THE CAR HAD 17 MILES ON IT, MARCH 10, 2019. THE SHIFTER FAILURE WAS FIRST NOTICED WHEN THE CAR HAD ABOUT 500 MILES ON IT, COMING DOWN A MOUNTAIN ON A HIGHWAY WHEN WE TRIED TO USE THE ENGINE TO BRAKE INSTEAD OF USING THE FOOT BRAKE ON MARCH 30, 2019. IN BETWEEN THOSE TWO DATES ON MARCH 21, 2019, THE CAR HAD A WATER LEAK AFTER IT RAINED THAT DRIPPED INTO THE CABIN OF THE CAR AND DIRECTLY ONTO THE SHIFTER AND OTHER ELECTRONIC CONTROLS. I BELIEVE THE GEAR SHIFTER FAILURE IS A DIRECT RESULT OF WATER DRIPPING ONTO THE SHIFTER AND OTHER ELECTRONICS ON THE CENTER CONSOLE. I HAVE 3 DOCUMENTED SERVICE RECORDS ATTEMPTING TO REPAIR THE WATER LEAK AFTER 3 SEPARATE RAINSTORMS THAT WAS ULTIMATELY DETERMINED BY GM ENGINEERING TO BE A MANUFACTURER DEFECT. WHEN THE GLASS IS POSITIONED FOR THE REAR MOONROOF, THE POSITIONER IS SUPPOSED TO HOLD THE GLASS IN PLACE FOR A MOMENT TO SEAL. INSTEAD THE POSITIONER MOVES CREATING AN AIR POCKET. THIS RESULTS IN WATER INTRUSION INTO THE CEILING OF THE VEHICLE AFTER RAIN, WHICH THEN SEEPS INTO THE FABRIC LINER AND DRIPS DIRECTLY ONTO THE CONTROLS. I AM WORRIED ABOUT WHERE ELSE WATER HAS TRAVELLED WITHIN THE CAR, KNOWING IT WAS MANUFACTURED IN JULY 2018 AND STORED OUTSIDE MOST OF ITS LIFE. THE SHIFTER IS THE FIRST OF WHAT I FORESEE AS MANY ELECTRICAL ISSUES THAT CAN ENSUE WITH WATER INTRUSION, AS IT HAS OCCURRED IN A CAR HAVING UNDER 900 MILES ON IT. WITH ALL ELECTRONIC TRANSMISSION CONTROLS, I AM WORRIED THAT IF WATER DAMAGED THE LOW GEAR SHIFTING, THERE COULD BE FUTURE AND MORE DETRIMENTAL TRANSMISSION MALFUNCTIONS (POSSIBLY CATASTROPHIC). BEYOND ELECTRICAL FAILURES, MOLD IS A WORRY IN THE HEADLINER AND CARPETS CREATING A HEALTH HAZARD IN MY VEHICLE WHERE I TRANSPORT MY TWO SMALL CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195929April 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
AFTER I PULL INTO MY DRIVEWAY AND PUT MY CAR IN PARK AND TURN OFF THE IGNITION THE CAR GETS STUCK IN PARK AND WONT SHIFT BACK OUT FOR HOURS. ALSO WHEN I'M DRIVING THE CAR STATES THAT THE ENGINE IS IN REDUCED POWER AND THE TRACTION CONTROL IS OFF AND TO SERVICE STABILITRAK. THIS IS A COMMON PROBLEM WITH THIS VEHICLE OF ALL YEARS FROM 2007 TO THE PRESENT IT NEEDS TO BE FIXED 6 DEATHS SO FAR AND STILL NO RECALL TO FIX MY CAR I DONT WANT TO END UP BEING ANOTHER DEATH IF YOU DONT FIX THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195695April 11, 2019
STEERING
I HAVE REPEATEDLY BEEN HAVING PROBLEMS WITH MY POWER STEERING IN MY 2015 GMC ACADIA. I HAVE SPENT NEARLY $2000 HAVING TWO POWER STEERING LINES REPLACED, AS WELL AS HAVING THE POWER STEERING FLUIDS FLUSHED. NEITHER REPAIR HAS CORRECTED MY PROBLEMS. THE POWER STEERING BECOMES VERY STIFF AT LOW SPEED'S, FOR EXAMPLE IN PARKING LOTS. IN ADDITION THE STEERING IS VERY NOISY AND MAKES A WHINING NOISE AT LOW SPEEDS. MY SERVICE GARAGE INDICATED I MAY NEED A NEW POWER STEERING PUMP (ANOTHER $1500) ... MY VEHICLE ONLY HAS 70,000 MILES. I'VE SEEN MANY SIMILAR COMPLAINTS AND KNOW THAT GM HAS RECALLED SOME OTHER MODELS FOR THIS ISSUE. WHEN WILL THE 2015 ACADIA BE ADDED TO THE LIST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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