GMC Acadia Complaints

5,595 consumer complaints on file.

#11230434July 9, 2019
AIR BAGS
THE AIR BAG LIGHT IS ON NOW AND IN THE DASH IS SAYING CHECK YOUR AIRBAG SERVICE NO ISSUES BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230189July 8, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE , IT IS A SAFETY HAZZARD . WHEN DRIVING THE HEADLIGHTS ONLY LIGHT UP THE ROAD ABOUT 6 FT IN FEONT OF YOU ON LOW BEAM AND THERE IS A DISTINCT LINE WHERE THEY STOP SHINING UPWARDS WHICH IS ONLY ABOUT 4 FT UP INTO THE SKY . THIS DOES NOT GIVE YOU ENOUGH TIME TO SEE ANYTHING IN FRONT OF YOU LET ALONE PWOPLE WALKING ON THE SIDEWALKS . I AM VERY DISSAPOINTES THAT THIS VEHICLE IS 6 YEARS OLD AND THIS HASNT BEEN TAKEN CARE OF YET . MAYBE YOU SHOULD TRY AND DRIVE RHIS VEHICLE AND THEN RECALL IT BECAUSE YOU CANT SEE ANYTHING ON LOW BEAM. I WAS DRIVING ON THE STREET AFTER GETTING THIS AND DRIVING AR NIGHT IS A SAFETY HAZZARD THAT NEEDS TO BE RECONCIKED FOR ALL OF US BEFORE SOMETHING HAPPENS TO SOMEONE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230214July 8, 2019
UNKNOWN OR OTHER
POWER LIFTGATE CLOSES UNEXPECTEDLY AFTER OPENING COMPLETELY BOTH WHEN VEHICLE IS ON OR OFF BUT PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230220July 8, 2019
UNKNOWN OR OTHER
I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC DEALERSHIP WILL TAKE CARE OF ME FOR FREE, I TOOK MY CAR TO A GMC DEALERSHIP AND THEY WOULD NOT HELP ME AND SAID MY CAR DOESN'T HAVE ANY OPEN RECALLS AND IF THERE WAS THEY STILL COULD NOT HELP ME BECAUSE IT WAS OVER THE MILES REQUIRED. I DO NOT UNDERSTAND HOW PEOPLE WHO HAVE THE SAME YEAR AND MODEL AS MINE WITH THE SAME PROBLEMS IS GETTING THEIRS FIXED FOR FREE BUT I WAS UNABLE TO BE HELPED, I DON'T SEE HOW THIS IS FAIR I AM A SINGLE MOM RIDING AROUND IN THIS HEAT WORKING MY TAIL OFF TO DO THE BEST I CAN . I AM A VERY UNHAPPY GMC CUSTOMER. I HAVE BEEN TRYING TO GET THIS A/C FIXED FOR YEARS AND I CAN'T CATCH A BREAK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230202July 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 70 MPH, THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND POWER. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE FAILED TO RESTART AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230264July 8, 2019
STEERING
POWER STEERING GOES OUT AT LOW SPEED TURNS BOTH TURNING LEFT AND RIGHT, AND THEN COMES BACK WHEN STEERING WHEEL FORCED THROUGH THE TURN. VERY DANGEROUS. NEEDS TO BE LOOKED INTO AS I SEE A COMMON ISSUE. STARTED AT ABOUT 85K MILES AND NOW AT 88K. NEED TO GET SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230300July 8, 2019
STEERING
AT SLOW SPEEDS MY STEERING GETS VERY HARD AS IF I HAVE NO POWER STEERING AT ALL. VERY DIFFICULT TO PARALLEL PARK. LOUD WHINING SOUND AS I TURN THE STEERING WHEEL. NUMEROUS TIMES WHEN DRIVING ON EITHER HIGHWAY OR CITY STREET..CHANGING LANES HAS BEEN DIFFICULT AND MANUAL STEERING WAS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230064July 8, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SLID FORWARD. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE CONTINUED TO SLIDE. THE CONTACT STATED THAT THE VEHICLE MOVED FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WERE IN NEUTRAL. THE VEHICLE WAS DRIVEN TO GREGG YOUNG AUTO CENTER (2020 W 20TH ST S, NEWTON, IA 50208, (641) 275-9706) TO BE DIAGNOSED, BUT THE REMEDY COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230115July 8, 2019
ELECTRICAL SYSTEM
SERVICE SIDE DETECTION SYSTEM WARNING CAME ON LAST YEAR. I TOOK IT TO DEALERSHIP SINCE I HAVE EXTENDED WARRANTY TO COVER PROBLEMS LIKE THIS. DEALERSHIP REFUSED TO FIX BECAUSE I HAD TAKEN A LIGHT HIT TO THE REAR FENDER AREA WHERE THE SENSOR IS ON 02/06/2016. FRIENDS TOLD ME THIS IS A MAJOR PROBLEM WITH THESE VEHICLES SO I LOOKED ONLINE AND WAS APPALLED AT THE COMPLAINTS! I AM RETIRED AND ON A FIXED INCOME AND CAN'T AFFORD THE $1,600 OR MORE RIGHT NOW. AS A SENIOR THIS WAS A REASON I PURCHASED THIS VEHICLE. NOW THAT IT DOES NOT WORK I HAVE TO BE EXTRA CAREFUL WITH BLIND SPOTS! THIS WARNING CAME ON AND FUNCTION STOPPED WORKING WHEN CAR WAS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229909July 7, 2019
POWER TRAIN
TRANSMISSION FAILURE AT 85,000 MILES. AT HIGHWAY SPEED THE VEHICLE SUDDENLY RACES THE MOTOR AND SUDDENLY SLOWS TO ABOUT 30 MPH, RISK OF REAR END CRASH. THE DEALER THINKS ITS THE '' 35R WAVE PLATE''. THIS WAS REPORTED TO THE DEALER WHEN IT WAS IN FOR THE STEERING PUMP RECALL [ AFTER IT LED TO A CRASH]' THERE WAS A GM EXTENDED WARRANTY ON THE TRANSMISSION AT THAT TIME AS THEN KNEW IT WAS A PROBLEM. THEY SAID THAT TIME THAT THEY '' COULDN'T REPLICATE THE TRANSMISSION PROBLEM IT '' AT A SINGLE TEST DRIVE. NOW THAT IT HAS COMPLETELY FAILED THEY SAY THE EXTENDED WARRANTY HAS EXPIRED TIME WISE AND THEY WILL NOT REPAIR IT. DESPITE KNOWING IT IS A SAFETY PROBLEM FREQ. TO THIS MODEL YEAR., [ IN MOTION, DRIVING IN A STRAIGHT LINE]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229925July 7, 2019
STEERING
WHEN TURNING LEFT OR RIGHT POWER STEERING STOPS WORKING, COMES BACK AFTER YOU COMPLETE THE TURN THIS WHEN MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229649July 5, 2019
STEERING
WHILE DRIVING DOWN THE ROAD, WE WENT TO MAKE A TURN. THE STEERING WHEEL WOULD WOULD NOT TURN. WE ACTUALLY HAD TO CROSS INTO ONCOMING TRAFFIC UP ON A SIDEWALK. SINCE THEN IT HAS CONTINUED TO WORK AND THEN SUDDENLY STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229419July 4, 2019
SEAT BELTS
PASSENGER FRONT SEAT BELT KEEPS LOCKING WITHOUT REASON.. EACH TIME MY PASSENGER MOVES IT SHORTENS UP AND LOCKS UNTIL YOU HAVE TO UNHOOK AND PULL SEAT BELT OUT TO EXTEND FOR COMFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229423July 4, 2019
UNKNOWN OR OTHER
WON'T SHIFT TO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229161July 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE VEHICLE WAS PURCHASED USED SIX MONTHS AGO. WHILE DRIVING, THE VEHICLE JERKED SEVERELY WHILE SHIFTING FROM FIRST INTO SECOND GEAR. THE VEHICLE ALMOST VEERED OFF THE ROAD DESPITE TRAVELING LESS THAN 15 MPH. BOB ALLEN MOTOR MALL CHEVROLET BUICK GMC (711 MAPLE AVE, DANVILLE, KY 40422, (859) 795-2006) STATED THAT THE INTERLOCK SHIFT SOLENOID FAILED AND NEEDED TO BE REPLACED. THE PART NEEDED TO BE ORDERED FROM OUT OF STATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228929July 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) BY SERRA BUICK GMC CADILLAC (12300 30 MILE RD, WASHINGTON, MI 48095, (586) 331-2540). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. SERRA BUICK GMC CADILLAC (12300 30 MILE RD, WASHINGTON, MI 48095, (586) 331-2540) DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,725.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228630July 1, 2019
POWER TRAIN, SUSPENSION, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE TWO MONTHS AGO. ON THE FIRST DAY, THE VEHICLE HAD TRANSMISSION FAILURE AND THE TRANSMISSION OVERHEATING INDICATOR APPEARED. THE VEHICLE STARTED TO SLOW DOWN AND SPUTTER WHILE DRIVING. IN ADDITION, THE VEHICLE HAD DIFFICULTY ACCELERATING FROM A STOP. WHILE DRIVING 75 MPH, THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED AGAIN. THE CONTACT HAD TO PULL OVER AND ALLOW THE VEHICLE TO IDLE FOR A WHILE. THE VEHICLE WAS TAKEN TO THE CAR STORE OF BURLEY (1001 E MAIN ST, BURLEY, ID 83318, (208) 677-3800) AND THEY STATED THAT THE CONTACT OVERFILLED THE TRANSMISSION FLUID. THE DEALER DRAINED AND REFILLED THE FLUID. THE CONTACT ALSO STATED THAT THE INSTRUMENT CLUSTER STOPPED WORKING OCCASIONALLY AND WAS NOT REPAIRED. THE DEALER TEST DROVE THE VEHICLE AND FOUND NO FAILURE. IN ADDITION, THE WINDSHIELD WIPERS NEVER WORKED AND THE DRIVER AND PASSENGER SIDE STRUTS WERE FAULTY. FURTHERMORE, THE TRACTION CONTROL WAS ALSO MALFUNCTIONING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,700. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228754July 1, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TAKATA RECALL IT KEEPS SHUTTING COMPLETELY DOWN IN THE MIDDLE OF HIGHWAY AND THIS AFFECTS EVERYTHING STEERING, COMPLETE LOSS OF POWER TO VEHICLE. NO CODES TO INDICATE SOMETHING IS WRONG !!!! EXTREMELY DANGEROUS THIS HAS CONTINUED TO OCCUR EVEN AFTER PARTS HAVE BEEN REPLACED BRAND NEW. MORE THAN 5 TIMES ALREADY. THIS WILL MOST CERTAINLY LEAD TO DEATH. I HAVE 3 CHILDREN WITH ME AT ALL TIMES. THAT'S 4 LIVES THAT COULD BE LOST BECAUSE OF THIS PROBLEM!!!! . WE HAVE BEEN EXTREMELY LUCKY BECAUSE IT HAS SHIFT DOWN IN THE MIDDLE OF THE NIGHT AND BRIDGES WHERE THERE IS NOWHERE TO GET ON THE SIDE BUT REMAIN IN THE LANES WHERE TRAFFIC IS 70 MPH AND UP!!!! THIS NEEDS TO BE RECALLED IMMEDIATELY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228488June 30, 2019
AIR BAGS
"SERVICE AIR BAG" LIGHT CAME ON. DEALER MADE WIRING REPAIR TO A SIR MODULE AND REPLACED A SIR SYSTEM SENSOR FOR APPROXIMATELY $530. IMMEDIATELY AFTER PICKING THE VEHICLE UP FROM THE DEALER THE "SERVICE AIR BAG" CAME ON AGAIN. THE DEALER WAS ABLE TO FIND A "BULLETIN" FROM GMC ADVISING TECHNICIANS TO CORRECT PROBLEM BY SOLDERING SOME ELECTRICAL CONNECTIONS. THIS APPEARS TO HAVE SOLVED THE PROBLEM. THIS SEEMS TO BE A SUBSTANTIAL DESIGN FLAW AND SERIOUS SAFETY ISSUE FOR A MISSION CRITICAL SYSTEM WHERE RELIABILITY IS PARAMOUNT. THIS PART DOES NOT ROTATE, IT IS NOT SUBJECT TO ANY UNKNOWN WEAR AND TEAR, THERE ARE NO PREVENTATIVE MAINTENANCE ACTIONS PROVIDED BY THE MANUFACTURER. IT ALSO APPEARS THAT GMC HAS NOT ADEQUATELY ADVISED THEIR DEALERS AND TECHNICIANS THAT THIS DEFICIENCY EXISTS AND WHAT THE PROPER CORRECTIVE ACTIONS IS WITHOUT EXORBITANT COSTS TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223159June 28, 2019
STEERING
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE FAILURE, THE CONTACT NOTICED MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT WAS LATER TOWED TO MARCHANT CHEVROLET (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208). THE DEALER DIAGNOSED THAT THE SERPENTINE BELT, AIR COMPRESSOR, AND FREON NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia