GMC Acadia Complaints

5,595 consumer complaints on file.

#11240335July 29, 2019
ELECTRICAL SYSTEM
KNOWN DASH PROMPTING ME TO SHIFT INTO PARK WHEN THE INDICATOR LIGHTS SHOW ITS IN THE PARK POSITION SO THE ENGINE SHUTS OFF BUT DASHBOARD LIGHTS STAY ON AND WON'T STOP UNTIL BATTERY IS DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235272July 27, 2019
POWER TRAIN
WHEN SHIFTING VEHICLE INTO PARK, THE VEHICLE STILL SAYS SHIFT TO PARK AND WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234971July 26, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
I HAVE SEVERAL THINGS THAT HAS WENT WRONG WITH MY VEHICLE SINCE I HAD BOUGHT IT TWO MONTHS AFTER I GOT IT IT WAS IN THE SHOP SOMETIMES WHENEVER I PARKED IT WOULD NOT RESTART BRAKE LIGHTS WILL STAY ON I'VE HAD MY CHECK ENGINE LIGHT COME SERVICE BRAKE LIGHT HAS CAME ON I'VE HAD THE MIDDLE SEAT BELT REPLACED TWICE NOTHING STUCK IN IT IT JUST WILL NOT LATCH IT IS BACK IN THE SHOP NOW WHENEVER I PUT IT IN PARK IT IS TELLING ME TO SHIFT IT INTO PARK I HAD MY CAR FOR TWO YEARS AND WITH IN THE TWO YEARS IT HAS BEEN IN THE SHOP 15 TIMES SO MUCH FOR HAVING A NEW CAR AND IN JOYING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235145July 26, 2019
POWER TRAIN
WHILE STATIONARY, INSTRUMENTS SHOW A SHIFT TO PARK MESSAGE, EVEN THOUGH THE CAR WAS IN PARK. ACADIA WOULD NOT FULLY TURN OFF UNTIL THIS MESSAGE IS NOT PRESENT. THE ONLY WAY FOUND TO HAVE THE MESSAGE CLEAR IS TO CONTINUALLY SHIFT FROM DRIVE TO PARK UNTIL IT RECOGNIZES THAT THE CAR IS INDEED IN PARK. THIS HAPPENS REPEATEDLY - 8 OUT OF 10 TIMES I DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235151July 26, 2019
UNKNOWN OR OTHER
WHEN YOU TRIED TO TURN OFF THE CAR IT SAYS SHIFT TO PARK EVEN THOUGH THE CAR IS ALREADY IN PARK AND IT SHOWS ON THE DASHBOARD IT'S IN PARK AND SO YOU CANNOT TURN OFF THE CAR AND THE CAR CAN ROLL AT THE TIME . YOU HAVE TO START THE CAR ON AND OFF AND THEN THE HORN GOES OFF BECAUSE THE KEYS ARE IN THE CAR AND YOU HAVE TO MONKEY AROUND WITH THE SHIFT LEVER MOVING IT BACK-AND-FORTH PUSHING THE BUTTON BEFORE IT ACTUALLY CAR SHUTS OFF AND IT GOES INTO PARK. THIS IS THE GMC ISSUE WITH THEIR TRANSMISSION OR THEIR COMPUTER NO CUSTOMER SHOULD HAVE TO PAY FOR THIS FIX . THIS SHOULD BE ESPECIALLY PAID FOR BY GMC WHEN SOMEBODY IS LEASING THE VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234849July 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD NOT REMAIN IN THE PARK POSITION AND THE VEHICLE WOULD NOT POWER OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMAN GALE BUICK GMC (1247 NJ-10, CEDAR KNOLLS, NJ 07927, (973) 975-4039) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234491July 24, 2019
ELECTRICAL SYSTEM
IGNITION WHEN SHUT OFF ENGINE REMAINS RUNNING.TO GET ENGINE TO SHUT OFF IGNITION FUSE AND RELAY HAVE TO BE REMOVED. BEEN ONGOING ISSUE FOR MONTHS. GMC DEALERSHIP CAN'T IDENTIFY WHAT IS CAUSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234508July 24, 2019
ELECTRICAL SYSTEM
AUTO DOES NOT RECOGNIZE THAT TRANSMISSION IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234655July 24, 2019
AIR BAGS
IN EARLY 2019 WE NOTICED THAT THE AIRBAG ICON WAS ILLUMINATING INTERMITTENTLY AND A NOTICE ON THE DASHBOARD STATED THAT THE AIRBAG NEEDED SERVICE. INITIALLY, THIS OCCURED SOMETIMES WHILE IDLING AND SOMETIMES WHILE DRIVING. ULTIMATELY, THE LIGHT AND THE MESSAGE BECAME PERSISTENT AND CONTINUOUS ANYTIME THE SWITCH WAS ON. HAVING FAILTHFULLY USED THE BRAND'S DEALSHIPS FOR SERVICE OVER THE YEARS WE ADDRESSED THE PROBLEM TO THE LOCAL ONE IN EARLY MARCH 2019. AFTER DIAGNOSIS THE DEALER ATTEMPTED A LOCAL REPAIR. IT FAILED IMMEDIATELY. UPON RETURNING WITH THE SAME COMPLAINT TODAY THE DEALER DISCLAIMED BEING ABLE TO GET THE LISTED PART MUCH LESS INSTALL IT TO CORRECT THE PROBLEM. AT PRESENT, WE'RE SADDLED WITH A VEHICLE WITH A COMPROMISED SAFETY SYSTEM AND NO WAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234204July 23, 2019
ELECTRICAL SYSTEM
OUR 2017 GMC ACADIA DENALI IS EXPERIENCING "ACTION REQUIRED" "SHIFT TO PARK" ALERT ON THE DASH. THE INDICATOR ON THE DASH SHOWS THE CAR IS IN "P" FOR PARK AND THE SHIFTER IS PLACED INTO THE PARK POSITION. THE ONLY RESOLVE FOR THIS ERROR TO GO AWAY IS PUSHING BACK AND FORTH ON THE SHIFTER UNTIL FINALLY SOMETIMES UP TO TEN MINUTES, THE SYSTEM RECOGNIZED THAT THE CAR IS ACTUALLY IN PARK. IF YOU DO NOT SPEND THE TIME TO TRY AND MAKE THE SYSTEM RECOGNIZE THAT SHIFTER IS IN THE PARKED POSITION THE CAR WILL CONTINUE TO TRY ALERT YOU WITH DINGING INSIDE THE CAR AND THEN HONKING. THIS IS A KNOWN ISSUE TO WHICH HAS BEEN REPORTED BY SEVERAL PEOPLE UPON OUR INVESTIGATION AFTER EXPERIENCING THE PROBLEM. THE PART TO WHICH IS NEEDED TO FIX THIS ISSUE IS CURRENTLY ON BACKORDER PER OUR LOCAL GMC DEALERSHIP TO WHICH THERE IS NO ESTIMATED TIME TO RECEIVE THE PART IN TO RESOLVE OUR ISSUE. WE ARE BEING TOLD IT COULD TAKE "WEEKS" PRIOR TO THIS PART BEING RECEIVED TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234244July 23, 2019
POWER TRAIN
UPON SHIFTING THE VEHICLE INTO PARK THE ONBOARD DISPLAY WILL NOT SHOW THE VEHICLE IN PARK. AFTER REVIEWING MULTIPLE FORUMS THIS IS A COMMON PROBLEM THAT COULD BE A SAFETY ISSUE IF THE VEHICLE IS NOT SHIFTING INTO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233803July 22, 2019
POWER TRAIN
SHIFT TO PARK ISSUE. WHEN YOU PUT THE VEHICLE IN PARK, THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK AND DISPLAYS ON THE INFORMATION SCREEN TO SHIFT TO PARK. THE VEHICLE WILL NOT ALLOW YOU TO TURN IT OFF BECAUSE IT THINKS THE CAR IS NOT IN PARK WHEN IT ACTUALLY IS. THIS WAS FIXED UNDER WARRANTY FOR ME IN 2018 WITH 14K MILES (REPLACED SHIFTER ASSEMBLY) AND NOW I HAVE HAVING THE SAME ISSUE AT 39K MILES. GM NEEDS TO RECALL THESE VEHICLES AND HAVE THE OLD SHIFT ASSEMBLY (P/N 84159722) REPLACED WITH THE NEW SHIFT ASSEMBLY IT CREATED IN OCTOBER OF 2018 (P/N 13528228) WHEN MY VEHICLE WAS SERVICED AT 14K MILES, IT WAS REPLACED WITH THE OLD PART NUMBER 84159722 WHICH IS DEFECTIVE AS I AM HAVING THE SAME PROBLEM AGAIN AT 39K MILES. NOW MY VEHICLE IS OUT OF WARRANTY AND I AM GOING TO BE EXPECTED TO PAY $700 TO HAVE THE NEW SHIFT ASSEMBLY REPLACED. THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE BECAUSE IT WILL NOT ALLOW PEOPLE TO TURN OFF THEIR VEHICLES ALL OF THE WAY, WHICH QUICKLY DRAINS BATTERY AND STRANDS THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233847July 22, 2019
UNKNOWN OR OTHER
SHIFT TO PARK MESSAGE APPEARS.. IT WAS FIXED BY GMC WARRANTY REPAIR OVER A YEAR AGO AND NOW SAME PROBLEM IS HAPPENING AGAIN... WE HAVE TO WIGGLE THE SHIFTETSND PUSH WITH FORCE TO PUT SHIFTER IN PARK POSITION..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233868July 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE STALLED FOR APPROXIMATELY 2 TO 3 SECONDS AND THEN JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DESERT SUN ROSWELL (1266, 2601 W 2ND ST, ROSWELL, NM 88201, (575) 625-1000) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234015July 22, 2019
EXTERIOR LIGHTING
FROM PURCHASE TO DATE, THE HEADLIGHTS ARE TERRIBLE IN GOOD WEATHER. IN BAD WEATHER ITS VERY HARD TO DRIVE SAFELY IN THIS VEHICLE. VISIBILITY IS SEVERELY LIMITED FOR THE DRIVER AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233674July 21, 2019
POWER TRAIN
CANNOT LEAVE CAR. "SHIFT TO PARK" MESSAGE APPEARS EVEN WITH CAR IS PARKED. SOMETIMES TAKES 15 MINUTES TO PUT CAR IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233684July 21, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE ON MY 2016 GMC ACADIA. THE BATTERY HAD TO BE REPLACED BECAUSE IT WAS COMPLETELY DRAINING MY ELECTRICAL SYSTEM. IT HAS BEEN DETERMINED THAT MY CAR IS NOT RECOGNIZING IT IS IN PARK TO RELEASE THE KEY. THE FLOOR SHIFTER NEEDS TO BE REPLACED ACCORDING TO MY GMC DEALERSHIP. THIS IS EXTREMELY DANGEROUS AS THE CAR COULD DRIFT AT ANY TIME, NOT TO MENTION THE STRAIN ON THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233466July 19, 2019
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING PUMP WAS FAULTY AND DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233014July 18, 2019
AIR BAGS, UNKNOWN OR OTHER
AIR BAG WARNING LIGHT IN THE DISPLAY INTERMITTENTLY COMES ON AND REMAINS ON FOR SEVERAL DAYS TO SEVERAL WEEKS THEN CLEARS FOR A PERIOD OF TIME THEN REPEATS. HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE WHEN PRESENTING FOR DIAGNOSTIC REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233108July 18, 2019
AIR BAGS
CHECK AIRBAG LIGHT KEEPS COMING ON. THE SENSOR HAS THE PASSENGER AIRBAG CONTINUOUSLY DEACTIVATED, EVEN WHEN THERE IS A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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