GMC Acadia Complaints

5,595 consumer complaints on file.

#11327450June 5, 2020
POWER TRAIN, EXTERIOR LIGHTING
THERE WAS A RECALL AT ONE TIME FOR THE TRANSMISSION LINKAGE ABOUT IT POPPING OFF, I AM NOW HAVING IT POP OFF I HAVE NO CLUE HOW LONG IT BEEN THIS WAY SEEING AS IT GOES TO THE DEALERSHIP AND THEY NEVER SAID ANYTHING BUT IT HAD BEEN THAT WAY FOR A WHILE YOU CAN JUST LIFT IT OFF. HEAD LIGHTS GO OUT ALMOST EVERY 6 MONTHS ON THE DOT! I HAVE BEEN CAUGHT TWICE WITH NO LOW BEAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327396June 5, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAGS WARNING LIGHT WAS ILLUMINATED AT START-UP AND REMAINED ILLUMINATED CONSTANTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). TOTH BUICK-GMC (3300 S ARLINGTON RD, AKRON, OH 44312, (330) 644-3400) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327291June 4, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE SUNROOF. THE CONTACT PULLED OVER TO A PARKING LOT TO INSPECT THE VEHICLE, WHEN THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO AN AUTO GLASS SHOP. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND INSPECTED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,974. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327044June 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
IT HAS HAPPEN TO ME WHEN MY VEHICLE IS IN MOTION AND WHEN I GO ABOVE 65 MILES PH. THE GMC STARTS TO HEAT UP AND SENDS A MESSAGE ON THE DISPLAY SAYING TRANSMISSION IS HOT A LOT OF SMOKE COMES OUT AND THE SPEED DECREASES COMPLETELY I HAVE TO COME TO A COMPLETE STOP AND PARK IN THE STREET UNTIL IT COOLS OFF WHAT IS DANGEROUS IS THAT IT HAS HAPPEN WHEN I'M IN THE HIGH WAY PUTTING ME AT RISK TO CRASH I MADE SOME FIXES ONE TIME THE MECHANIC CHARGED ME ABOUT $500 DOLLARS TO FIX IT NOW IS DOING IT AGAIN AND THEY WANT TO CHARGE ME ABOUT A $1000 DOLLARS MORE I HAVE BEEN HAVING A LOT OF ISSUES WITH THE GMC SINCE I GOT IT AND I ONLY HAVE LIKE BETWEEN 9 TO 11 MONTHS WITH THE GMC HOPEFULLY I COULD GET HELP SO THEY COULD FIX IT BY THE COMPANY AT NO EXTRA CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326950June 2, 2020
STEERING
2016 GMC ACADIA SLT-1, 58,000 MILES. TOTAL LOSS OF POWER STEERING BACKING OUT OF A PARKING SPACE WITH NO PRIOR SYMPTOMS. THE CAR WOULD BARELY TURN AT LOW SPEEDS AND MADE A LOUD HOWLING NOISE WHEN WHEEL WAS TURNED. I TOOK THE VEHICLE TO THE DEALER AND THEY TELL ME I NEED THE POWER STEERING PUMP, RACK AND PINION AND ALL NEW HOSES. NO PRIOR WRECKS OR ISSUES. THIS IS RIDICULOUS TO BE HIT WITH A $4100 BILL WITH NO EXPLANATION OF WHY THIS COULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326760June 1, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER SHIFTING THE GEAR SELECTOR TO THE PARK POSITION, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED THAT THE VEHICLE WAS NOT IN THE PARK. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BECOME DRAINED. THE VEHICLE WAS TOWED TO GREENBROOK GMC LOCATED AT 101 US 22 GREENBROOK, TOWNSHIP NJ WHO DIAGNOSED THAT THE GEAR SELECTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. AFTER RETRIEVING THE VEHICLE, THE CONTACT INDICATED THAT THE VEHICLE HESITATED BEFORE RESPONDING WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326810June 1, 2020
UNKNOWN OR OTHER
A/C SYSTEM - ON OUR DUAL CONTROL TEMPERATURE SETTING, THE DRIVER'S SIDE CONSTANTLY BLOWS HEAT NO MATER HOW COOL THE SETTING MAY BE. THE PASSENGER SIDE COOLING WORKS PROPERLY BUT THE DRIVER'S SIDE IS ALWAYS HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326830June 1, 2020
STEERING
POWER STEERING GIVES OUT AT LOW SPEEDS. TOOK IT IN AND WAS TOLD IT'S A CRACKED POWER STEERING FLUID PUMP. $2700. CAR HAS 55,000 MILES AND HAS BEEN MAINTAINED BY DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326362May 28, 2020
STRUCTURE
TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED WHILE MAKING A LEFT, HE WAS UNABLE TO VIEW ANY OBJECTS SUCH AS ANOTHER VEHICLE NEARBY DUE TO STRUCTURE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO LOCAL DEALER JIM HARDMAN BUICK GMC, INC. LOCATED AT 1592 BROWNS BRIDGE RD, GAINESVILLE, GA 30501 AND WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326167May 27, 2020
ELECTRICAL SYSTEM, SEAT BELTS, UNKNOWN OR OTHER
I HAVE EXPERIENCED ISSUES WITH THE SHIFTER OF THE VEHICLE TWICE NOW AND IT HAS RESULTED IN REPLACING THE SHIFTER AT LEAST ONCE. 6 MONTHS LATER AND AFTER AN INITIAL REPLACEMENT THE SHIFTER HAS GONE OUT AGAIN. THE SHIFTER REFUSES TO MOVE OUT OF THE PARK FUNCTION. PRIOR TO THE SHIFTER GOING OUT THE CAR WOULD SAY SHIFT TO PARK EVEN THOUGH THE CAR WAS ALREADY PLACED IN PARK. I BELIEVE THE ISSUE TO BE AN ELECTRICAL PROBLEM. THE MIDDLE SEAT BELT IN THE SECOND ROW OF THE VEHICLE HAS ALSO STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326215May 27, 2020
ENGINE
AT 500 MILES PAST THE WARRANTY EXPIRATION THE RADIATOR DEVELOPED A CRACK ALONG THE TOP SEAM. THE DEALERSHIP SAID IT WAS A MANUFACTURES DEFECT AS THE VEHICLE WAS LESS THAN TWO YEARS OLD. GMC DECLINED TO REPLACE THE PART BECAUSE IT WAS 500 MILES PAST THE WARRANTY ALTHOUGH THEY DID NOT DENY IT WAS A MANUFACTURING DEFECT. I HAVE A GMC CASE NUMBER DOCUMENTING MY DEALINGS WITH THEM. I HAVE PHOTOS FROM THE DEALERSHIP SHOWING THE CRACKED RADIATOR, AS WELL AS AN EMAIL STATING IT WAS A DEFECTIVE PART. I HAVE THE RECEIPT AND I HAVE THE ACTUAL RADIATOR ITSELF. I NOTICED THE RADIATOR LEAKING ON MY GARAGE FLOOR WHEN IT WAS STATIONARY. THIS WAS 10 DAYS AFTER IT WAS LAST SERVICED AND THERE WAS NO ISSUE AT THAT TIME. THE DEALERSHIP SAID IT WAS NOT CAUSED BY IMPACT, BUT JUST THAT THE SEAM SPLIT AT THE TOP OF THE RADIATOR.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326029May 26, 2020
EXTERIOR LIGHTING
THE LIGHTING HOUSING IS NOT COMPATIBLE WITH THE TYPE OF HEADLIGHTS BECAUSE THEY OVER HEAT IT AND CAUSE THE RUNNING LIGHTS TO MELT THE HOUSING AND CAUSE THE BULBS GO STICK TO IT AND THEN YOUR HEADLIGHTS DON'T WORK . THE DRIVERS SIDE WINDOW FLUCTUATES BETWEEN WORKING AND NOT WORKING IT'S INTERMITTENT. THIS IS A SET UP IS A HUGE PROBLEM FOR MORE THEN JUST ME AND I CAN'T GIVE YOU EXACT DATES BUT IT'S BEEN HAPPENING FOR A LONG TIME. I'VE WRITTEN TO GMC AND NOTHING HAS BEEN DONE TO RECTIFY ANY OF THESE ISSUES.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325682May 24, 2020
POWER TRAIN
WHEN GOING TO TURN THE CAR OFF AFTER IT'S SHIFTED INTO PARK THE DASHBOARD DISPLAY DISPLAYS A WARNING THAT SAYS "SHIFT INTO PARK". WHEN THIS HAPPENS THE CAR FAILS TO TURN COMPLETELY OFF AND YOU HAVE TO RESTART THE CAR AND SHIFT IT BACK INTO PARK UNTIL THIS NO LONGER DISPLAYS. THE CAR WILL ALSO ROLL BACKWARDS A BIT WHEN YOU LET OFF THE BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325622May 22, 2020
POWER TRAIN
WHEN I SHIFT TO PARK AND TURN OFF THE VEHICLE IT TELLS ME THAT IS ISN'T IN PARK. SO I HAVE TO RESTART THE VEHICLE AND TAKE IT OUT OF PARK AND PUT IT BACK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325330May 20, 2020
ELECTRICAL SYSTEM, POWER TRAIN
MY ACADIA WILL NOT TURN OFF WHEN PLACED IN PARK. THERE IS A SENSOR ON THE TRANSMISSION THAT TELLS THE VEHICLE THAT IT IS IN PARK AND ALLOW IT TO TURN OFF. I HAD THIS REPAIRED ONCE UNDER WARRANTY, NOW IT HAS HAPPENED FOR THE SECOND TIME. IT IS AN OBVIOUS ISSUE THAT WARRANTS A RECALL. IF THE VEHICLE HAPPENS TO TURN THE ENGINE OFF, WITH THIS WARNING, THE ELECTRONICS STAY ON AND DRAIN YOUR BATTERY UNLESS YOU START THE VEHICLE AND THEN SHIFT FROM PARK TO OTHER GEARS AND BACK TO PARK SEVERAL TIMES BEFORE THE ENGINE AND ELECTRONICS WILL SHUT OFF. DEALERSHIP TOLD ME WHEN WE TOOK IT THE FIRST TIME THAT THEY HAD SEVERAL OF THESE REPLACED ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325337May 20, 2020
POWER TRAIN
THE VEHICLE, WHEN PLACED IN PARK. GIVES A MESSAGE THAT YOU NEED TO SHIFT TO PARK. YOU CAN'T TURN THE VEHICLE OFF. NOR IS IT ALWAYS IN PARK. THE VEHICLE WILL ROLL. IT TAKES SEVERAL TRIES TO GET THE VEHICLE TO RECOGNIZE IT IS IN PARK. THE PROBLEM IS GETTING WORSE. THE VEHICLE HAS 21000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325129May 19, 2020
POWER TRAIN
MY VEHICLE WAS STATIONARY. I STOPPED THE VEHICLE AND PLACED THE SHIFT LEVER INTO THE PARK POSITION. WHEN I PRESSED THE START/STOP BUTTON, THE BUTTON'S AMBER WARNING LIGHT CAME ON, AN AUDIBLE WARNING BEGAN SOUNDING AND ALL INSTRUMENT LIGHTS STAYED ON. WHEN I LOOKED AT THE DRIVER'S DISPLAY, IT STATED, "SHIFT TO PARK". (THE SHIFT LEVER WAS ALREADY IN THE PARK POSITION. I COULD NOT SHUT THE VEHICLE DOWN AND COULD NOT LEAVE THE VEHICLE IN THAT CONDITION. I CONTINUED TO MOVE THE SHIFT LEVER FROM DRIVE TO PARK AND AFTER 8-10 SHIFTS, THE VEHICLE FINALLY RECOGNIZED THAT IT WAS IN PARK. THEN, THE START/STOP BUTTON FUNCTIONED CORRECTLY. UPON INVESTIGATION, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH 2017-2018 GMC ACADIAS (THERE IS EVEN A CLASS ACTION LAW SUIT PENDING). SOME OWNERS EVEN REPORT THEIR VEHICLES ROLLING WHEN IN THIS CONDITION. AS OF THIS DATE (5/19/2020) GM HAS NOT RECOGNIZED THIS AS A DESIGN PROBLEM AND HAS NOT ISSUED A RECALL. THIS IS OBVIOUSLY A DESIGN ISSUE SINCE IT HAPPENS WITHIN AND OUT OF THE 3YR/36,000 MILE WARRANTY. IF IT HAPPENS AT 36,500 MILES THE VEHICLE OWNER IS OUT OF LUCK! THIS IS ALSO, OBVIOUSLY, A SAFETY ISSUE. THANKS FOR YOUR TIME AND HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325168May 19, 2020
AIR BAGS
THE SERVICE AIR BAG LIGHT REMAINS ON EVEN FOLLOWING THE REQUIRED SERVICE UNDER GM BULLETIN NO.: 14030 WHICH WAS PERFORMED PRIOR TO MY PURCHASE OF THE VEHICLE. MY LOCAL DEALER INSPECTED THE VEHICLE AND STATED THAT THE RECALL WAS COMPLETED BY ANOTHER DEALER, HOWEVER IT LOOKED AS IF AN AMATEUR HAS DONE IT. THEY FELT THAT THEY COULD ASK GM TO COVER A REPAIR AGAIN, HOWEVER GM DENIED IT. THE VEHICLE IS NOT WORKING AS IT SHOULD FOLLOWING RECALL SERVICE, AND ONE OF GMS OWN DEALERS HAS STATED THAT THE PREVIOUS REPAIR IS NOT SATISFACTORY. RECALLS REPAIRS THAT FAIL SHOULD BE REQUIRED TO BE FIXED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324894May 17, 2020
ELECTRICAL SYSTEM
SERVICE SIDE DETECTION SYSTEM WARNING STARTED ALERTING ME A FEW WEEKS BACK. THIS NOW IS THE SECOND TIME THAT IT HAS AFFECTED ALL THE ELECTRONICS IN MY CAR. SENDING ME RANDOM ERROR MESSAGES AND AFFECTING THE CAR FROM OPERATING IN A SAFE CONDITION. CAR WOULD NOT START FOR 40 MIN. ONCE I FINALLY GOT IT STARTED, NONE OF THE GAUGES WORKED AND TURN SIGNALS WERE NOT GOING OFF IN THE CAR. LUCKILY I WAS CLOSE ENOUGH TO HOME, BUT THIS COULD BE A SERIOUS SAFETY ISSUE IF I WAS FAR FROM HOME. CAR WAS NOT IN MOTION AS I STARTED TO NOTICE ISSUES AND PULLED TO THE SIDE OF THE ROAD. NOTICED AS I WAS PULLING UP TO A STOP AND THE BRAKES WERE NOT WORKING CORRECTLY AND STARTED TO GET TRACTION NOTICES FROM THE SYSTEM IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324776May 16, 2020
POWER TRAIN
WHEN VEHICLE IS IN PARK, CAR STILL READS SHIFT TO PARK. CAR WILL BEEP EVEN IF YOU GET OUT AND EVEN AFTER SHUTTING OFF VEHICLE AND TURNING BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia