GMC Acadia Complaints

5,595 consumer complaints on file.

#11398376March 2, 2021
POWER TRAIN
2013 GMC ACADIA. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *LD THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE 35R DRUM AND SNAP RINGS FAILED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398656March 2, 2021
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE DOES NOT RECOGNIZE IT'S IN PARK. VEHICLE WON'T SHUT DOWN COMPLETELY,IT HONKS HORN AND BEEPS INSIDE AND WON'T LET YOU LOCK DOORS OR RESTART CAR. HAVEN'T NOTICED IT ROLLING AWAY LIKE MANY PEOPLE STATE... JERKING THE SHIFTER SEEMS TO GET IT WORKING SO FAR .. HAVEN'T BEEN STRANDED YET.VEHICLE WAS STATIONARY IN A PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398065February 26, 2021
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SERVICE SIDE BLIND DETECTION STARTED GOING OFF THEN THE SIDE BLIND DETECTION STOPPED WORKING COMPLETELY. NOW THE ENTIRE ELECTRICAL SYSTEM IS NOT WORKING CORRECTLY AND WAS TOLD THE SIDE BLIND DETECTION MONITORS CAN CAUSE THE ENTIRE ELECTRICAL SYSTEM TO MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397733February 24, 2021
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS
I PLACE VEHICLE IN PARK AND THE COMPUTER DOES NOT RECOGNIZE SO THE BELL COMES ON. I HAVE TO GO IN AND OUT OF PARK SEVERAL TIMES BEFORE IT ENGAGES. THIS OCCURS WHEN I AM TURNING THE ENGINE OFF, I FIRST PLACE IN PARK THEN PUSH THE IGNITION TO SHUT OFF. WE HAD A PRIOR ISSUE WHERE THE EMERGENCY BRAKE WAS ON, AUTO BACKED IN A DRIVEWAY WITH SLIGHT INCLINE, AND WHEN WE TRIED TO DISENGAGE IT WAS SIMPLY STUCK, WE CALLED TO TOW THE CARE; ONCE DRIVER ARRIVED WE WENT THROUGH THE RELEASE ONE MORE TIME AND IT FINALLY RELEASED. SINCE THAT TIME, I NEVER USE THE PARKING BRAKE. THAT OCCURRED APPROXIMATELY 9/20/2018..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397740February 24, 2021
ENGINE
IN 2013 GMC SENT A LETTER THAT THE ENGINE COOLANT MAY LEAK FROM THE WATER PUMP SHAFT SEAL AND RESULTS IN WATER PUMP FAILURE. THEY SAID DO NOT TAKE YOUR VEHICLE IN UNLESS YOU THINK YOU HAVE A LEAK. THEY ALSO SAID IF THIS CONDITION OCCURS WITHIN 10 YRS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES THEY WILL COVER REPAIRS. HOWEVER, AT THE END IT SAYS ALL WORK HAS TO BE COMPLETED BY OCTOBER 31, 2014. BY JULY 2019 BEFORE THE 10 YRS AND THE 120,000 MY VEHICLE FAILED ON THE HIGHWAY. THE COOLANT LEAKING ON THE TRANSFER CASE/AXEL FROM THE WATER PUMP CAUSED IT TO FAIL AND NEEDED TO BE REPLACED. THEY DID NOT HONOR REIMBURSEMENT AND MADE THE TERMS OF THEIR WARNING CONFUSING AND DIFFICULT TO PARTICIPATE IN. WHILE DRIVING ON THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND BLACK SMOKE SPILLED OUT FROM THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397487February 23, 2021
UNKNOWN OR OTHER
OUR CAR, A 2017 ACADIA, WILL NOT AUTO START, ALARMS GO OFF RANDOMLY, THEFT WARNING COMES ON AND HOOD OPEN WARNING COMES ON EVERY TIME CAR IS STARTED.. OUR DETERMINATION IS THE HOOD LATCH FROM OTHER FORUMS WHICH IS WHAT THE GARAGE ALSO DETERMINED. WE WERE TOLD ONLY TRUCKS WERE BEING REPLACED NOT THE CARS. WE DON'T FEEL THAT THIS IS SOMETHING WE SHOULD BE PAYING FOR SINCE IT IS OUT THERE THAT MANY HAVE THE PROBLEM. THE LATCH CAUSES THE THEFT PROBLEM WHICH EVENTUALLY CAUSES THE CAR NOT TO ADVANCE IN SPEED (CONNECTING TO THEFT) AND COULD CAUSE DEATH ON A MAJOR HIGHWAY WHEN ALL CARS ARE GOING 60 PLUS AND YOUR CAR WON'T MOVE. SOME PEOPLE WERE UNABLE TO START THEIR CARS. THIS IS MAJOR AND SHOULD BE CORRECTED WITH A RECALL. THIS MIGHT NOT SEEM MAJOR BUT IT CAN BE. WE BECAME LEERY IN DRIVING THE VEHICLE. I HAVE A TEEN DRIVER AND THE HOOD OPEN WARNING COMES ON MANY TIMES THROUGHOUT A DRIVE. YOU CAN CLEAR IT AND IT REAPPEARS WHETHER MOVING OR NOT. THIS HAS BEEN GOING ON WITH US FOR A GOOD MONTH. AGAIN, THIS HAPPENS WHILE STATIONARY AND MOVING. IT CAN COME ON AT ANY SPEED WHICH IS THE SCARY PART. WE HAVE LIMITED OUR DRIVE AND DRIVE AT A CONTROLLABLE SPEED BUT THAT DOESN'T MAKE IT SAFER. ONCE WE WERE STATIONARY WHEN THE ALARMS WENT OFF AND COULD NOT CLEAR. ALL THE WARNINGS CAME ON. COULDN'T UNLOCK CAR DOORS WITH REMOTE. WE SHOULD NOT HAVE TO PAY FOR THIS FIX! NO RECALL SHOULD HAVE TO HAVE A DEATH OR INJURY TO BECOME IMPORTANT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397074February 20, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
INSTRUMENT CLUSTER MALFUNCTIONS WHILE DRIVING. ALL GAUGES STOP RESPONDING AND AUTOMATIC CONTROLS BECOME DISABLED. ALL DASHBOARD GAUGES BECOME DISABLED AND UNRESPONSIVE AND LOOSES INFORMATION. THE DASHBOARD LIGHT BRIGHTENS TO DAY MODE. AUTOMATIC LIGHT SYSTEM, CRUISE CONTROL, AUTOMATIC LOCK SYSTEM, BLINKER INDICATOR, RADIO, DVD PLAYER, SEAT BELT SIGNAL, DRIVER DOOR BUTTONS, AND HOLOGRAPHIC DISPLAY BECOME DISABLED. INFORMATION READS PARK ASSIST OFF, SERVICE AIR BAGS, CHECK GAUGES AND ALL FAULT LIGHTS DISPLAY. ISSUES OCCUR WHILE DRIVING AND RELATIVELY. THE ONSET, FREQUENCY AND DURATION OF ISSUES FLUCTUATE AT RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396965February 19, 2021
AIR BAGS
AIRBAG WARNING LIGHT GOES ON AND OFF, THEN WILL STAY OFF FOR A COUPLE OF WEEKS AND THEN STARTS THE SAME PROCESS AGAIN. CAN BE IN MOTION OR STATIONARY AFTER PARKING, BUT ENGINE STILL RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396903February 19, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TRACTION CONTROL SENSOR TURNS ON-SERVICE STABILITRAK-ENGINE LOSES POWER-CAR DIES WHILE DRIVING AT ANY SPEED. TURN THE CAR OFF WAIT FOR AWHILE AND SOMETIMES IT WILL TURN OVER AND EVERYTHING IS FINE. THE ISSUE IS SLOWLY HAPPENING MORE OFTEN AND TAKING LONGER TO START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396740February 18, 2021
SERVICE BRAKES
THE VEHICLE DID NOT STOP PROPERLY WHEN THE BRAKES WERE APPLIED HARD TO AVID A COLLISION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11396671February 17, 2021
AIR BAGS
I WAS MADE AWARE THE AIR BAGS ARE THE ONES THAT CAN IF THE EXPAND INJURE THE PERSON SETTING IN FRONT OF THE AIR BAG OR IT CAN BE FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396535February 16, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
DRIVER SIDE DETECTION BLIND ZONE, INTERMITTENTLY COMES ON, THEN AFTER SEVERAL DAYS JUST STOPPED WORKING, I REPLACE THE BLIND ZONE MODULE LOCATED UNDER REAR BUMPER, IT WORKED FINE FOR A WEEK AND THEN SHOWS SERVICE SIDE DETECTION SYSTEM, AND BOTH SIDES BLIND LIGHTS ON MIRRORS DON'T WORK, ALL THIS HAPPENED WHILE THE VEHICLE IS RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396267February 15, 2021
SERVICE BRAKES, STEERING
THIS VEHICLE HAS ALWAYS SINCE WE BOUGHT IT GAVE US TREMENDOUS PROBLEMS WHILE DRIVING DURING A SNOWY DAY. BRAKES TYPICALLY DO NOT WORK, AT TIMES EVEN GOING THROUGH A RED LIGHT AND THANKFULLY NOT BEEN IN AN ACCIDENT. RECENTLY, THE STABILITY CONTROL SYSTEM AND THE ANTILOCK BRAKING SYSTEM STOPPED WORKING WHILE UNDER A SNOW STORM. UNFORTUNATELY, WE TOOK IT TO THE NEAREST DELEARSHIP TO GET IT FIXED AND WE WERE TOLD THAT THE PROBLEM WAS DUE TO THE SNOW, BUT AFTER THE SNOW EVERYTHING WAS GOOD. UNFORTUNATELY, PEOPLE DO NOT HAVE THE MONEY TO PAY FOR A VEHICLE AND HAVE IT PARKED DURING THE WINTER, THAT IS WHAT IS HAPPENING TO US. BECAUSE NOR THE DEALERSHIP OR GMC HAS DONE ANYTHING TO HELP. THIS HAS BEEN REPORTED SINCE DECEMBER 2018, THE VEHICLE HAS 34500 MILES ON IT AND IS RELATIVELY NEW NOW, BUT WE SHOULD NOT HAVE THESE ISSUES. IT IS OF OUR KNOWLEDGE THAT MANY PEOPLE WHO BOUGHT THIS VEHICLE HAVE THE SAME ISSUES. IT WOULD BE GOOD IF THEY ACCEPT THESE VEHICLES HAVE ISSUES AND CORRECT THEM PRIOR TO PROMOTING AND SELLING TO CUSTOMERS. SINCE THEY DID NOT CORRECT THESE ISSUES PRIOR TO SOME INDIVIDUALS TO PURCHASE THE VEHICLE, THEY SHOULD WORK ON A SOLUTION VIA A RE-CALL TO AVOID ANY INJURIES TO FAMILIES OF THEIR VEHICLE'S OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396387February 15, 2021
ELECTRICAL SYSTEM
IT SAYS TO PUT IN PARK WHEN THE VEHICLE IS IN PARK MODE AND THE ENGINE WON'T TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395733February 11, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS STARTED REMOTELY WHILE STILL IN PARK, HOWEVER IT INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. THE CONTACT STATED THAT THE VEHICLE TRAVELED ACROSS THE YARD ONTO THE MAIN ROAD AND CRASHED INTO A BUILDING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTOBODY SHOP BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,972.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11395827February 11, 2021
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: ASSIST
SHIFT TO PARK ERROR , ON COMPUTER DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395540February 10, 2021
STEERING
HELLO, WITH ONLY 50,000 MILES ON MY ONE OWNER GMC ACADIA, THE POWER STEERING SYSTEM FAILED, LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD (TOWN STREET, HOWEVER, STILL CONCERNING AS I COULD HAVE BEEN HIT FROM THE FRONT OR REAR). PER INDEPENDENT MECHANIC THIS IS A KNOWN PROBLEM THAT GMC IS AVOIDING. SINCE THEN, I HAVE NOT DRIVEN CAR ON HIGHWAY FOR FEAR IT WILL HAPPEN AT A HIGHER SPEED CAUSING TOTAL LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395603February 10, 2021
ENGINE, STEERING
I HAVE 2 ONGOING ISSUES, 1ST IS THE CAR WILL BE DRIVING FINE THEN GET A CHECK ENGINE LIGHT AND HAVE A CODE FOR CYLINDER MISFIRE. CAR WAS AT DEALER MULTIPLE TIMES WITH ISSUE AND COULD NOT DUPLICATE WHILE UNDER EXTENDED WARRANTY. MYSTERIOUSLY THE INTAKE HAS TO COME APART AND BE REWORKED SINCE THE WARRANTY EXPIRED, AND STILL HAS SAME ISSUES. THE 2ND AND MORE CONCERNING ISSUE IS THE POWER STEERING. INITIALLY TOOK IN AND TOLD THE RACK AND PINION NEEDS CHANGED. STILL HAD SAME ISSUE AND TOLD POWER STEERING NOW NEEDS TO BE CHANGED, SO WE DID. SOUND AND STILL STIFF AFTER 2 RACKS AND 2 PUMPS. MECHANIC REFUSED TO WORK IT AGAIN. TOOK TO DEALER YESTERDAY. SAYS NEEDS NEW POWER STEERING PUMP. SO DEALER TOOK FOR A TEST DRIVE AND SAID IT'S STILL DOING IT AND NEEDS ANOTHER RACK AND PINION. AT WHAT POINT IS GMC THAT HAS A KNOWN SAFETY ISSUE WITH STEERING GOING TO FIX THIS ISSUE. I CAN'T KEEP THROWING MONEY AT THIS THING AND I CAN'T FEEL UNSAFE IN IT. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395671February 10, 2021
ELECTRICAL SYSTEM
MY 2018 GMC ACADIA WAS BOUGHT NEW. IT HAS AN ISSUE WITH THE SHIFTER REGARDING "SHIFT TO PARK". WHEN THE VEHICLE IS PLACED IN PARK THE SENSORS OR COMPUTER DOES NOT RECOGNIZE IT AND YOU HAVE TO SHIFT IN AND OUT OF PARK TO GET IT RECOGNIZED. MY CAR HAS ROUGHLY 42OOO MILES ONLY AND WAS STATIONARY WHEN THIS OCCURRED. I CALLED MY LOCAL GMC DEALER IN NEW JERSEY AND THEY SAID IT WAS NOT UNDER RECALL, IT IS A KNOWN ELECTRICAL SHORT AND MY VEHICLE IS NOT UNDER WARRANTY. THEY WANTED 400.00+ TO FIX THE PROBLEM OR ISSUE. UPON AN INTERNET SEARCH I LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL AS A CONSUMER THAT GMC SHOULD GENERATE A RECALL ON THIS ISSUE REGARDING "SHIFT TO PARK". THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395486February 9, 2021
AIR BAGS
"SERVICE AIR BAG" LIGHT HAS BEEN COMING ON AND OFF FOR A FEW MONTHS NOW. IT DOESN'T CONSISTENTLY STAY ON. IT COMES ON SOMETIMES WHEN I HAVE MY PURSE IN THE PASSENGER SEAT. THE CAR CAN BE MOVING OR IDLE. I'VE SEEN OTHER COMPLAINTS REGARDING THIS SAME SUBJECT. I GOT A DIAGNOSTIC TEST AT THE DEALER AND THEY SAID IT WOULD BE $1566.00 TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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