Ford Focus Complaints

22,326 consumer complaints on file.

#11481130August 25, 2022
POWER TRAIN, TRACTION CONTROL SYSTEM, ENGINE
The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact also stated that the traction control and check engine warning lights were intermittently illuminated during the failure. The vehicle was taken to an independent mechanic who diagnosed that the Transmission Control Module (TCM) needed to be replaced. The mechanic called the dealer and was informed that parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481195August 25, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter and vacuum hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481202August 25, 2022
POWER TRAIN
The transmission is shuddering and making noise on 1st gear and changing to 2nd gear. The reverse gear is also making noise. There are class actions and recalls for this model but I didn’t see recalls on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481229August 25, 2022
STEERING
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel became slightly difficult to turn. The following day after starting the vehicle the steering fault message was displayed and the steering wheel was extremely difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the vehicle had experienced the failure stated in the recall. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481245August 25, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle started to shudder and the transmission independently shifted to neutral(N). The contact took the vehicle to the local dealer, where it was diagnosed with needing the input control to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481247August 25, 2022
ENGINE
TCM went out in the car the part is on back order
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481263August 25, 2022
FUEL/PROPULSION SYSTEM
EVAP EMISSION PURGE VALVE FORD HAS A RECALL BUT VIN.NUMBER IS NOT INCLUDED IN THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481300August 25, 2022
POWER TRAIN
August 19th 2022 car violently jerked and check engine light came on I then pulled into parking lot. Stopped car and let cool off. After starting carbi put in reverse reverse gear would not engage. I was able to pull out of parking spot going forward. The 4 miles left to my house. The car transmission would loose all power and motor would rev up. Then tires would chirp and jerk would shudder and jerk then go into gear this was at light turned green. I almost completely stalled in busy intersection transmission would not engage. Ford has a field service action for the issue. Parts are backordered and months before they will repair or a diagnos issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481016August 24, 2022
FUEL SYSTEM, GASOLINE
The contact called on behalf of a client who owns a 2017 Ford Focus. The contact stated the client was at a stop light when the vehicle stalled. The check engine warning light illuminated. The client restarted the vehicle and drove to the independent mechanic. The mechanic diagnosed the failure to be a stuck canister purge valve. The mechanic also related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,763.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480905August 24, 2022
UNKNOWN OR OTHER
Transmission has failed. It’s available for inspection. Car wouldn’t drive up an incline. The problem has been reproduced at 2 mechanics. In the first 2 years of owning the car I had taken it to 2 Ford companies and the dealership that it was bought from. Jerking, slowing down between 15-25 miles, car wouldn’t start the first time after turning the key, when opening the door I heard noise coming from under the hood, the radio would turn on when opening the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480997August 24, 2022
ENGINE
The contact owns a 2012 Ford Focus. The contact stated that after opening the driver’s side front door the vehicle independently started without the keys being placed in the ignition. The vehicle was taken to the dealer however, the mechanic was unsure of the cause of the failure. The contact was advised to manually manipulate an unknown box under the hood to turn off the vehicle. The manufacturer was not contacted or notified of the failure. The failure mileage was 70,000. The consumer stated the vehicle was sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480813August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle lost motive power and stalled. The contact stated that the stalling also occurred after refueling. The contact stated the check engine warning light was illuminated. The contact also stated that the fuel gauge was not accurate. The contact had taken the vehicle to a dealer but the vehicle was not diagnosed; however, the dealer stated that the failure could be related to the fuel tank and the fuel tank might need to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480815August 23, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission failed. The transmission overheating warning light was illuminated and indicated to wait 5 minutes before proceeding. The contact then waited approximately 10 minutes then continued driving to his destination with the transmission was slipping. The contact then experienced the same failure while leaving his destination, and the vehicle lost reverse(R) gear. The contact proceeded to drive 50 MPH and pulled over again safely before the low battery warning light illuminated. The vehicle was not able to restart. The contact then received assistance while attempting to jump start the vehicle. The vehicle finally restarted and was driven to the residence. The vehicle was not diagnosed or repaired; however, the contact related the failure to the transmission dual clutch failure. The manufacturer was notified of the failure. The approximate failure mileage was 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480819August 23, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Ford Focus. The contact stated while the vehicle was in the driveway, the transmission warning light illuminated. The vehicle was towed to the dealer. The contact related the failure to Ford Technical Service Bulletin 19N08. The vehicle was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480823August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle would hesitate and shutter upon the depression of the accelerator pedal. As the failure persisted, the check engine light appeared on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective canister purge valve. The contact stated that an unknown part was repaired to correct the failure; however, the failure returned. The vehicle was taken back to the mechanic who then linked the failure to NHTSA Campaign Number: 18V735000( Fuel System, Gasoline). The manufacturer was then notified about the recall and informed her that her vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480504August 22, 2022
ENGINE, POWER TRAIN
The contact's daughter owns a 2016 Ford Focus. The contact's granddaughter attempted the start the vehicle when and heard an abnormal noise. The vehicle failed to start. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plug was blown. The vehicle was not repaired. The vehicle was then towed to another auto body mechanic where it was also diagnosed that the spark plug was blown. The contact was informed that the spark plugs and ignition coils needed to be replaced. Additionally, a rethread kit was needed to repair damages to cylinder #4. The vehicle was repaired. The dealer was notified of the failure however, the contact was informed there was no recall associated with the failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 42,105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480643August 22, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle surged and was shuddering. There were no warning lights illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure. The contact reference Ford Customer Satisfaction Program Number: 20B23. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480650August 22, 2022
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the radio started making loud popping sounds and playing white noise at an extreme volume that was distracting. The contact stated that even with the vehicle turned off, the radio buzzed and pop loudly. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480662August 22, 2022
POWER TRAIN
I was stopped at a stop sign in my 2016 Ford Focus Hatchback. I looked both ways and proceeded to hit my gas pedal. The car moved as it should and normally. Halfway through the lane my car stopped accelerating and i put my gas pedal to the floor and my car just continued coasting slowly. I panicked looking at the car coming towards me then let go and stepped on it again finally it kicking into gear and then making it across. This happened later in the day again while driving on a straight road. (Luckily this didn’t put me in danger but did catch me by surprise again) I tried calling multiple dealerships about this and they just said it’d cost $125 for them to take a look. But i know it’s deeper than that and here’s why. My friend has a 2015 Ford Focus and his has been experiencing similar issues. As well as a family members co-worker who has a 2017 Ford Focus they’re all hatchbacks keep in mind. (including mine) I also wanted to go looking for a new car the day after my car nearly got me into accident. So i went out and i met a sales associate from a dealership who told me his friend has a 2016 Ford Focus Hatchback that was dealing with the exact same problem as me. As well as 4 others that week who’s been coming in looking for a new car with their personal trade in vehicle being. You guessed it, a Ford Focus with transmission issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480384August 21, 2022
ENGINE, POWER TRAIN
While driving down the road I went to accelerate and the vehicle revved up but didn't accelerate at all so I parked my vehicle and when I tried to move it again I had to back up yet I had no reverse all of a sudden. I limped it to my dealership and they told me that my clutch went out but it's an automatic so I didn't understand that, I had to get a new transmission and ever since it hasn't shifted smoothly and not even 50000 miles later I'm having the same problems only it's not under warranty and I can't afford a new transmission or a new car. I know that's my problem but what if I had been turning into traffic and it slipped? I would be at fault for an accident that wasn't my fault, it was a crappy transmission that failed and could have cost me my life, my son's life, or whoever I would have collided with's life. I just want to make sure no one else has the same false hope of merging into traffic and instead causes an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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