Ford Focus Service Bulletins (2012)

143 manufacturer communications on file.

• April 29, 2026•Document ID: 11031792

  Other
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  25H05 S1

  Date Added:

  April 30, 2026

  Manufacturer:

  FORD

  Summary

  Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

  Associated Products (40)

  2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKX2019 Lincoln Navigator2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Focus2018 Ford Mustang2017 Ford Escape+ 20 more
  Associated Documents

  • DownloadMC-11031792-0001.pdf↗
• February 24, 2026•Document ID: 11029052

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 54601

  Date Added:

  February 27, 2026

  Manufacturer:

  FORD

  Summary

  Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

  Associated Products (387)

  2026 Ford Bronco2026 Ford Bronco Sport2026 Ford Escape2026 Ford Expedition2026 Ford Explorer2026 Ford F-1502026 Ford F-2502026 Ford F-3502026 Ford F-4502026 Ford F-5502026 Ford Maverick2026 Ford Mustang2026 Ford Ranger2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford F-250+ 367 more
  Associated Documents

  • DownloadMC-11029052-0001.pdf↗
• November 19, 2025•Document ID: 11026013

  Other
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  25H05

  Date Added:

  December 3, 2025

  Manufacturer:

  FORD

  Summary

  This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

  Associated Products (41)

  2021 Ford E-3502021 Ford E-4502020 Ford F-1502020 Ford Fusion2020 Ford Mustang2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKX2019 Lincoln Navigator2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Focus+ 21 more
  Associated Documents

  • DownloadMC-11026013-0001.pdf↗
• December 4, 2024•Document ID: 11012235

  Other
  UNKNOWN OR OTHER

  Mfr Comm. #:

  24N07

  Date Added:

  January 3, 2025

  Manufacturer:

  FORD

  Summary

  Certain 2012 – 2018 Model Year Focus Vehicle Line One-Time Canister Purge Valve Replacement

  Associated Products (7)

  2018 Ford Focus2017 Ford Focus2016 Ford Focus2015 Ford Focus2014 Ford Focus2013 Ford Focus2012 Ford Focus
  Associated Documents

  • DownloadMC-11012235-0001.pdf↗
• October 10, 2024•Document ID: 11008948

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53040

  Date Added:

  October 16, 2024

  Manufacturer:

  FORD

  Summary

  While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

  Associated Products (322)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit+ 302 more
  Associated Documents

  • DownloadMC-11008948-0001.pdf↗
• April 24, 2024•Document ID: 10254138

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 52476

  Date Added:

  May 3, 2024

  Manufacturer:

  FORD

  Summary

  All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

  Associated Products (394)

  2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-350+ 374 more
  Associated Documents

  • DownloadMC-10254138-0001.pdf↗
• May 4, 2023•Document ID: 10237441

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  14M02 S7

  Date Added:

  June 6, 2023

  Manufacturer:

  FORD

  Summary

  Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT • Due to ongoing limited part availability, program terms have been revised. • Vehicle pickup & delivery has been added. • Labor allowance table has been updated. • Additional repairs updated. • Added Attachment VI Mobile Repair/Vehicle Pickup and Delivery Record. • Added Attachment VII Mobile Repair Assessment.

  Associated Products (10)

  2015 Ford Fiesta2015 Ford Focus2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta2011 Ford Focus
  Associated Documents

  • DownloadMC-10237441-0001.pdf↗
• April 4, 2023•Document ID: 10235153

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SSM 51536

  Date Added:

  May 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

  Associated Products (305)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 285 more
  Associated Documents

  • DownloadMC-10235153-0001.pdf↗
• November 7, 2022•Document ID: 10226944

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN

  Mfr Comm. #:

  14M02 06

  Date Added:

  December 2, 2022

  Manufacturer:

  FORD

  Summary

  Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM. • Vehicles outside of or exceeding the 8 years/80,000-mile coverage are authorized to use a used Ford Motor Company TCM, a refurbished original Ford TCM, or an aftermarket TCM that will successfully complete the required Ford software updates.

  Associated Products (10)

  2016 Ford Focus2015 Ford Fiesta2015 Ford Focus2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta
  Associated Documents

  • DownloadMC-10226944-0001.pdf↗
• November 4, 2021•Document ID: 10203850

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  SSM 50258

  Date Added:

  December 7, 2021

  Manufacturer:

  FORD

  Summary

  Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed.

  Associated Products (7)

  2015 Ford Focus2014 Ford Focus2013 Ford C-Max2013 Ford Focus2013 Ford Fusion2012 Ford Focus2012 Ford Fusion
  Associated Documents

  • DownloadMC-10203850-0001.pdf↗
• July 30, 2021•Document ID: 10199780

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  14M02-S5

  Date Added:

  August 3, 2021

  Manufacturer:

  FORD

  Summary

  Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.

  Associated Products (10)

  2016 Ford Focus2015 Ford Fiesta2015 Ford Focus2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta
  Associated Documents

  • DownloadMC-10199780-0001.pdf↗
• September 2, 2020•Document ID: 10180371

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  20B22-S4

  Date Added:

  October 1, 2020

  Manufacturer:

  FORD

  Summary

  This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. Updating the TCM software will help ensure the vehicle operator is alerted to potential issues with the TCM prior to failure.

  Associated Products (8)

  2015 Ford Fiesta2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta
  Associated Documents

  • DownloadMC-10180371-0001.pdf↗
• May 29, 2020•Document ID: 10176123

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 48858

  Date Added:

  June 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.

  Associated Products (79)

  2020 Ford Ecosport2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer+ 59 more
  Associated Documents

  • DownloadMC-10176123-0001.pdf↗
• April 24, 2020•Document ID: 10174403

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 20-2140

  Date Added:

  May 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off. To resolve the condition, follow the Service Procedure to replace the upper and lower high voltage battery or apply corrosion protection.

  Associated Products (5)

  2016 Ford Focus2015 Ford Focus2014 Ford Focus2013 Ford Focus2012 Ford Focus
  Associated Documents

  • DownloadMC-10174403-0001.pdf↗
• January 15, 2020•Document ID: 10170911

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 20-2004

  Date Added:

  February 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off. To resolve the condition, follow the Service Procedure to replace the upper and lower high voltage battery or apply corrosive protection.

  Associated Products (7)

  2018 Ford Focus2017 Ford Focus2016 Ford Focus2015 Ford Focus2014 Ford Focus2013 Ford Focus2012 Ford Focus
  Associated Documents

  • DownloadMC-10170911-0001.pdf↗
• October 4, 2019•Document ID: 10167225

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 48243

  Date Added:

  November 5, 2019

  Manufacturer:

  FORD

  Summary

  Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BECM. If the vehicle has the stop safely now message and no other observable symptoms are present, continue with normal diagnostics. If there is a symptom present in addition to the stop safely now message, perform individual self-tests on the other high voltage (HV) modules including the PCM, transmission control module (TCM), secondary on board diagnostic module (SOBDM), air conditioning control module (ACCM), and direct current to direct current (DC/DC) converter modules. Diagnose any DTCs as necessary. If there are no DTCs in other modules but CMDTCs are reported by the BECM, diagnose these DTCs.

  Associated Products (5)

  2016 Ford Focus2015 Ford Focus2014 Ford Focus2013 Ford Focus2012 Ford Focus
  Associated Documents

  • DownloadMC-10167225-0001.pdf↗
• August 26, 2019•Document ID: 10164604

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  14M01-S7

  Date Added:

  September 9, 2019

  Manufacturer:

  FORD

  Summary

  Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension

  Associated Products (8)

  2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta2011 Ford Focus
  Associated Documents

  • DownloadMC-10164604-0001.pdf↗
• August 26, 2019•Document ID: 10164606

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  14M02-S4

  Date Added:

  September 9, 2019

  Manufacturer:

  FORD

  Summary

  Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

  Associated Products (10)

  2016 Ford Focus2015 Ford Fiesta2015 Ford Focus2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta
  Associated Documents

  • DownloadMC-10164606-0001.pdf↗
• August 26, 2019•Document ID: 10164620

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  19N07-S1

  Date Added:

  September 9, 2019

  Manufacturer:

  FORD

  Summary

  Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage

  Associated Products (8)

  2015 Ford Fiesta2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta
  Associated Documents

  • DownloadMC-10164620-0001.pdf↗
• August 14, 2019•Document ID: 10164612

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  15B22-S3

  Date Added:

  September 9, 2019

  Manufacturer:

  FORD

  Summary

  Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning

  Associated Products (8)

  2015 Ford Fiesta2014 Ford Fiesta2014 Ford Focus2013 Ford Fiesta2013 Ford Focus2012 Ford Fiesta2012 Ford Focus2011 Ford Fiesta
  Associated Documents

  • DownloadMC-10164612-0001.pdf↗