Ford F-150 Complaints

39,812 consumer complaints on file.

#11767852September 29, 2026
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
My Transmission will townshift suddenly on the Highway. The error code I get is the (P0720) output-speed-sensor. I have noticed it has been recalled before. It is very scary when I am driving, and I know it has to be hurting my engine and transmission. I got a recall notice and thought it was for this, but it was for other error codes similar to this. According to my research they all seem to very closely associated. I took it to the dealership, and they said ford won't cover my issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767864September 29, 2026
UNKNOWN OR OTHER
The vehicle's sunroof shattered spontaneously with a very loud, explosive noise similar to a gunshot. This was not an object strike, no vehicles were nearby or within 300 feet in front and nothing was overhead. The sunroof exploded upward and outward; most glass ended up in bed of the truck. The sunroof shade was drawn, so no glass fell into the cab and a small amount fell onto the sunshade. The break pattern was large, uniform, and symmetric across the sunroof, its widest point across the front edge of the sunroof. There was no warning for this at all, no noises or visual indicators that anything was wrong with the sunroof before the incident. The primary safety risk for this specific incident was the distraction and reaction to the explosive sound. If the sunshade were open, there would have been some glass coming down into the cab. The dealer investigated and confirmed it was an unusual break pattern, not necessarily what was expected from an object strike.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767876September 29, 2026
POWER TRAIN
Sudden downshift while driving. Speedometer goes to zero while driving. Safety is high risk. Warning lights yes. No inspection yet. Happened twice in the last week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767921September 29, 2026
VEHICLE SPEED CONTROL, POWER TRAIN
Had recall 26S28 PCM reprogram done. After recall, check engine light on with code P0721, truck went into limp mode with wrench light after the gear quickly shifted down from a high gear. Dealer will not replace lead frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767340September 28, 2026
POWER TRAIN
The contact's husband owns a 2016 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact stated that the vehicle was taken to the dealer, where a PCM software update was performed under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure worsened following the recall repair. The vehicle was taken back to the dealer, where it was determined that the transmission needed to be replaced due to a possible internal clutch failure. The contact was informed that leadframe replacement was not covered under extended warranty coverage because the necessary DTC were not retrieved. However, the contact stated that the PCM software update had cleared the codes. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767382September 28, 2026
SERVICE BRAKES, HYDRAULIC
The contact's husband owns a 2015 Ford F-150. While the owner was driving 45 MPH and approaching a stop sign, the brake warning light became displayed on the instrument panel, and the vehicle failed to stop while depressing the brake pedal. The driver was forced to depress the brake pedal to the floorboard to stop the vehicle. Despite the failure, the driver was able to drive the vehicle to the residence and used another vehicle to purchase brake fluid for the vehicle. After refilling brake fluid reservoir, the reservoir was empty after test driving the vehicle. The owner attempted to move the vehicle out of the driveway; however, there was heavy white smoke coming from the exhaust pipe. The contact then discovered NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) and associated the failure with the recall. The dealer was notified of the failure and the recall; however, the contact was informed that the part for the repair was on backorder and would not be available for almost two months. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767384September 28, 2026
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while stopped at a stop sign and attempting to depress the accelerator pedal, the gear shifter independently shifted to neutral(N) and remained stuck into neutral(N). The gear shifter was shifted back and forth between park(P) and drive(D) and the vehicle responded as needed. A local dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The contact stated that the failure had occurred on several occasions The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767439September 28, 2026
UNKNOWN OR OTHER
What Happened MY 2016 Ford F-150 Platinum, equipped with a rear/360-degree camera system, has failed and displays a blue screen instead of providing a usable rearward image. This blue screen was confirmed by the Lugoff Ford Service Department (authorized Ford dealership) around June/July 2026. What I did to correct the problem I took the 2016 F150 Platinum to my local authorized Ford dealership (Lugoff Ford, Lugoff, SC). The Lugoff Ford dealership inspected the vehicle, confirmed the blue-screen rear camera failure, and determined that the camera requires replacement under the Ford Customer Satisfaction Program 25N17. The repair work would be in October 2026. Repair status In September 2026, I got an oil change service at Lugoff Ford. I asked about the status of the recall for the inoperable backup camera and was told that parts and an advanced software update have been changed and will now be available in February 2027. Safety As you are aware, an inoperable backup camera is a safety concern because it does not provide the driver with the rearward view expected from the vehicle's factory-installed camera system. When reversing, the driver cannot rely on the camera to identify pedestrians, vehicles, objects, or other hazards located behind the big F150 Platinum. Manufacturer Contacted I contacted Ford Motor Company's Customer Relationship Center twice to request assistance with an expedited repair, a formal Ford case, and/or a dealer-to-dealer parts search. I was unable to obtain a formal case or an escalation for an expedited remedy. Legal Complaint I am filing this complaint because the safety-related camera failure has been diagnosed, but the manufacturer has not provided an available remedy, and I have been given an estimated repair date of February 2027. I am requesting that NHTSA document this complaint and review the safety implications of an inoperative rear-view camera and the extended delay in obtaining the replacement remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767442September 28, 2026
POWER TRAIN
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted from 6th gear to 2nd gear. The vehicle was taken to the dealer, where the torque converter was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the recall repair appointment could not be scheduled because the manufacturer had placed a hold on the recall on September 28, 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767460September 28, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the transmission warning light illuminated and the transmission unexpectedly downshifted into a lower gear, causing the vehicle to hesitate while accelerating. The contact pulled over and waited before restarting the vehicle to correct the failure. The dealer was made aware of the failure but confirmed that the recall repair was on hold by the manufacturer. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767492September 28, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR BRAKE LIGHT LED FAILED AND FORD REFUSED TO COVER UNDER THEIR 4/48000 BUMPER TO BUMPER WARRANTY, THERE IS NO DAMAGE TO THE LIGHT ASSEMBLY AND THE FAILURE IS GOING TO COST $1700 TO CORRECT. FOR A LIGHT BULB(LED SO NO BULB) ISSUE, THIS IS FRAUD FROM FORD NOT HONORING COVERAGES AND FOR NOT SELLING A VEHICLE WITH NON SERVICABLE PARTS FOR COMMON FAILURE POINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767506September 28, 2026
SERVICE BRAKES
Was driving down the road when a series of alerts started popping up on my instrument panel and lost braking ability. The following alerts occurred in the specific order. Parking brake service limited, Brake system failure alert, service advancedtrac. Braking Pedal went to the floor, I continued to stomp on the brake pedal and pump, trying to get a response. The braking system never responded and I eventually came to a rest. My safety as well as any drivers around me was put at risk. The vehicle has not been inspected by dealer as the incident just occured. I inspected the brake fluid level and for any obvious signs of brake failure. The mechanical aspects of the braking system were in working order(fluid level good, pads, rotors all in working order. I turned the truck off and back on and all the alerts subsided and the braking system worked as normal. I drove the truck home 1/2 mile with no issues after the brake failure. I am mechanically inclined, and would have to say this looks to be an electrical or communication failure within the vehicles computer system. There are no alerts or check engine lights on my truck after the incident. In the past my truck stores alerts in the app of anything that comes across the instrument cluster. I find it odd that there is no check engine light or alert to prevent someone from driving the vehicle after such an event, in turn creating another safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767513September 28, 2026
EXTERIOR LIGHTING
Driver side headlight failiure. only 46000 miles. Its 2000 to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767542September 28, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while driving 35 MPH, the transmission unexpectedly downshifted to second gear. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was confirmed that the failure was associated with a previous recall repair. The contact was informed that the remedy was a temporary fix and that the engineers were developing a new remedy. In addition, the contact was informed that there was no remedy yet available for the repair. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767601September 28, 2026
POWER TRAIN
Transmission shifting very harshly. Especially in gears 3-4-5. Transmission will stop with no control, then abruptly slam into gear. 80,000 miles. Issues since new. Dealership says vehicle needs new transmission. Will factory assist at $3,700, my share $5,600. Ford has history with this transmission. Why didn’t they replace when in warranty?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767228September 27, 2026
POWER TRAIN
Transmission would go from 7th gear to 1st gear causing stalling in busy traffic. Also the truck would be stuck at 7th gear when coming to a stop light and when the light turned green would not shift down to one which caused a power loss. This is a known problem with ford transmission, the dealership diagnosed the issue as a hydraulic circuit leak, which is caused by the cdf cylinder sleeve. This can be found in Ford TSB 25-2126
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767278September 27, 2026
FUEL/PROPULSION SYSTEM
I have checked fuel door close and open properly but still the sign shows. I am afraid of engine light comes on later
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767212September 27, 2026
ENGINE
Component Affected: Powertrain / Engine / Transmission Bellhousing Description of Defect: The vehicle is experiencing a severe mechanical defect in the drivetrain assembly, characterized by a loud metallic rattling, scraping, and "tin can" clinking noise originating directly from the transmission bellhousing area immediately upon engine startup. This exact mechanical failure perfectly matches the root cause outlined in Ford Special Service Message SSM 53878. The defect is caused by the torque converter studs physically striking the engine-to-transmission separator plate (spacer plate) near the starter motor. Safety Risk & Incident: This structural contact creates a high risk of localized component deformation, starter motor binding, or catastrophic powertrain failure. The defect has already resulted in a severe drivetrain failure while towing a load on the highway, creating an immediate traffic hazard and requiring the vehicle to be pulled over and towed. Clear video evidence has been captured documenting the precise bellhousing failure noise on this 2026 model year vehicle. Dealer/Manufacturer Response: Ford Corporate (Case CXH-09264120-F2W2T6) and authorized Ford dealerships are explicitly refusing to perform an inspection or authorize necessary warranty repairs. The manufacturer is denying coverage solely because SSM 53878 formally specifies 2021–2025 model years, despite the 2026 5.0L V8 powertrain architecture and the physical defect being identical. An independent manufacturer-authorized inspection by a Regional Ford Field Service Engineer (FSE) is demanded to resolve this unaddressed safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767122September 26, 2026
UNKNOWN OR OTHER
2024 Ford F150 Lariat caught fire on 9/25/2026 while driving vehicle. White smoke came out of engine compartment, then black smoke. Cab filled with white smoke, then black smoke. We exited vehicle. Flames came out of engine compartment. Within seconds flames & black smoke shot up 20' to our oak tree. Could hear "pops' going off while waiting for fire department. Firefighters stated sounds were from tires & air bags. Vehicle totally destroyed. Everything totally gone from engine compartment up to bed of truck. Left side of vehicle worse that right side. Left side mirror gone. Vehicle is available for inspection. Insurance company claim made. Adjuster hasn't contacted us yet. Police and fire department were here and reports were made. No warning lamps or messages prior to incident.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11767170September 26, 2026
VEHICLE SPEED CONTROL, POWER TRAIN
Just over a month ago, I had my local dealership's mobile service come to perform the covered warranty reset on the powertrain module. Last week, while driving apx 40mph, vehicle went into what I now know was "limp mode" 3 times within a few minute span -- felt like vehicle shifted into neutral, wrench light came on, but did not stay on for more than a few seconds. Had a diagnostic appointment yesterday, and was informed that the molded leadframe and oss sensor need replaced, at a cost of over $1600, including the $233 I paid for diagnostics. Today I found my letter from July regarding Customer Satisfaction Program 26N04. Everything in the letter matches my vehicle's issues, but I am being told by Ford that because my vehicle is not displaying the "correct" code per the service bulletin, it is not eligible for free warranty repair. How is it not eligible? This is a confirmed problem with the entire part, but they don't want to fork over the money to repair a cheaply made component, so they are offering bandage fixes, and paring down the eligibility criteria so narrowly that nobody qualifies to have the problem addressed. This seems predatory and negligent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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