Dodge Journey Complaints

5,556 consumer complaints on file.

#10811351December 20, 2015
SERVICE BRAKES, ENGINE
CAR HAS OVERHEATED SEVERAL TIMES. I HAVE REPLACED HOSES AND COOLANT RESERVE TANK TWICE TEMP GOT SO HOT THAT IT MELTED HOLES IN IT, BRAKES ON FRONT HASH BEEN REPLACED 6 TIMES SINCE 2014 ALSO REPLACED ROTORS TWICE REPLACE BRAKES ON REAR TWICE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811246December 19, 2015
ELECTRICAL SYSTEM
HORN RANDOMLY GOES OFF. PUT CAR IN PARK, TAKE OUT FOB, DOOR AUTOMATICALLY LOCK AND ALARM IS SET, NOT CANNOT UNLOCK WITH FOB, HAVE TO USE KEY. THIS HAS BEEN GOING ON FOR SEVERAL DAYS. PICKED UP FOB, DIDN'T TOUCH ANY BUTTONS, ALARM GOES OFF. TURN CAR OFF, ALARM GOES OFF. HAD TO PULL THE FUSE FOR HORN, NOW I HAVE NO HORN AND THE CAR WON'T UNLOCK USING THE FOB. THIS SHOULD DEFINITELY BE A RECALL AS I'VE SEEN MANY COMPLAINTS ON OTHER WEBSITES ABOUT THIS ISSUE. ALSO, SIDE NOTE, WHEN IN REVERSE, REAR WINDSHIELD WIPER RUNS, CAN'T TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811274December 19, 2015
ELECTRICAL SYSTEM, STEERING, SUSPENSION, WHEELS
THE IGNITION READS BAD KEY AND WON'T START. THE TIRE STEMS CORRODE AND BREAK OFF. THE CALIPERS ARE DEFECTIVE WHICH CAUSE THE BREAKS, TIRES AND ROTORS TO WEAR. THIS VEHICLE HAS TOO MANY DEFECTS AND SHOULD HAVE BEEN RECALLED YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811214December 18, 2015
ELECTRICAL SYSTEM, STEERING
3 DAYS AGO WITH THE CAR ALARM SOUNDING IN EARLY MORNING. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND THERE WAS NOTHING THERE TO BE CONCERNED ABOUT. THEN A FEW MINUTES LATER THE CAR JUST STATED RANDOMLY HONKING IT HORN ON ITS OWN! NOW THIS IS ALL HAPPENING WHILE CAR WAS PARKED IN DRIVEWAY. I THOUGHT THAT MAYBE MAYBE IT WAS PART OF THE SECURITY ON THE CAR AND THEN IT STOPPED ABOUT 5 MINS LATER. WHILE STILL PARKED. LATER ON IN THE DAY I TOOK THE CAR OUT TO DO SOME THINGS WHEN IT STARTED RANDOMLY HONKING IT OWN HORN. THIS WAS ALL HAPPENING WHILE I WAS ON A MAJOR ROAD. THIS THEN CREATED A VERY DANGEROUS MOMENT BECAUSE I GOT DISTRACTED BECAUSE I COULDN'T FIGURE OUT WHY THE HELL MY CAR JUST STARTED RANDOMLY HONKING IT HORN AND IT WOULDN'T STOP FOR ABOUT 5 MINUTES. MULTIPLE PEOPLE STOPPED BECAUSE THEY THOUGHT I WAS HONKING AT THEM WHICH CAUSED THINGS TO GET VERY CRAZY. SO NOW I KNOW SOMETHING ISN'T RIGHT, SO I DECIDED TO TAKE THE CAR BACK HOME FOR EVERYONE'S SAFETY AND WELL BEING.SO NOW THE CAR IS BACK HOME AND THE RANDOM HONKING HAS STOPPED. WE ALL WENT TO BED, AND AT 12:00 PM THURSDAY NIGHT. IT HAPPENED AGAIN WHILE PARKED IN DRIVEWAY,IT WOULD BEEP AND BEEP AND THEN STOP AND BEEP AGAIN AND THEN IT WOULDN'T STOP BEEPING AND THEN IT WOULDN'T STOP. NOW I THEN GOT REALLY NERVOUS BECAUSE THIS JUST ISN'T SAFE AND IS ANNOYING FOR THE POOR NEIGHBORS TRYING TO SLEEP. SO LUCKILY ABOUT 10 MINS LATER THE HONKING HAD STOPPED. I WENT BACK TO SLEEP HOPING IT WOULDN'T CONTINUE TO HAPPEN. NOW ITS FRIDAY THERE HASN'T BEEN ANY HONKING FOR THE LAST FEW HOURS WHILE ITS BEEN PARKED IN DRIVEWAY ALL NIGHT. NOW THROUGH THE WHOLE FRIDAY NOTHING SEEMED TO HAPPEN UNTIL ABOUT 7:00 PM, IT HAPPENED AGAIN THE CAR STARTED BEEPING ITS HORN AND THIS TIME FOR ABOUT 10 MINS RANDOMLY DURING THAT TIME WHILE IT WAS PARKED. KNOWING THAT THIS WASN'T GOING TO STOP I TOOK OUT HORN FUSES FOR NOW,BUT NOW I HAVE NO HORN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810876December 17, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS WHICH DELAYED THE VEHICLE TO START. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRICAL STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810877December 17, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
RECEIVED SAFETY RECALL NOTICE STATING ABS AND/OR ESC COULD MALFUNCTION AND CAUSE A CRASH WITH OUT WARNING. DEALER/ FCA IS DOING NOTHING TO ENSURE SAFETY. PARTS ARE UNAVAILABLE, AND IT IS UNKNOWN WHEN PARTS WILL BE AVAILABLE. LETTER STATES THEY ARE CONCERNED ABOUT YOUR SAFETY YET THEY HAVE DONE NOTHING TO CORRECT ISSUE. I AM STILL TO DRIVE MY CAR OR I MUST RENT A CAR AT MY OWN EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810907December 17, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,404. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810893December 17, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT BECAME STUCK AND FAILED TO RELEASE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT MENTIONED THAT THE BRAKES MADE A GRINDING SOUND. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810662December 16, 2015
POWER TRAIN
AT 52K MILES MY DODGE JOURNEY HAD TO HAVE THE TRANSMISSION REBUILT. IT ALWAYS SEEMED TO SLIP, BUT ONCE THE CHECK ENGINE LIGHT CAME ON AND BIGGER PROBLEMS BECAME APPARENT THE ONLY OPTION WAS TO HAVE THE TRANSMISSION REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810665December 16, 2015
UNKNOWN OR OTHER
I CALLED CHRYSLER ABOUT 2 1/2 TO 3 MONTHS AGO ABOUT MY RECALL AND THEY TOLD ME IT WOULD BE ABOUT 6 WEEKS TO GET ME IN BUT I HAVE YET TO HEAR BACK FROM THEM I'M A MOM THE LAST THING I NEED IS MY CAN DEFECTING CAUSING ME AND MY LIL GIRL TO WRECK AND GET HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810658December 16, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS UNAWARE OF WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810683December 16, 2015
SERVICE BRAKES, POWER TRAIN, SEATS
RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810740December 16, 2015
UNKNOWN OR OTHER
THE TRANSMISSION STICK SHIFT DOES NOT LOCK IN POSITION ONCE YOU PLACE THE CAR IN DRIVE. I NOTICED THIS WHEN I WAS IN A PARKING LOT AND WAS LEAVING WHEN I ACCIDENTALLY BUMBED THE SHIFTER. IT MOVED TO NEUTRAL. MY WIFE SAID THIS HAPPENED TO HER ANOTHER TIME WHEN SHE WAS IN HEAVY TRAFFIC IN OUR TOWN. I CALLED THE DEALERSHIP AND WAS TOLD, THIS WAS THE WAY DODGE MADE THE JOURNEY AND THERE WAS NOTHING THEY CAN DO. THANK GOD WE WERE NOT TRAVELING AT A HIGHER SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810199December 15, 2015
UNKNOWN OR OTHER
I'M NOT SURE WHERE THIS FALLS UNDER SINCE I NEVER EXPERIENCED THIS ISSUE UNTIL THIS PAST SUNDAY. MY HATCH/TRUNK AREA OPENED ONE MINUTE AND WHEN I ATTEMPTED TO OPEN IT AGAIN IT DID NOT OPEN. THERE IS NO WAY TO OPEN IT AND THERE IS NO EMERGENCY LATCH, SWITCH OR ANYTHING TO OPEN IT FROM THE INSIDE. I FEEL THIS IS A MAJOR SAFETY ISSUE. ANY ADVICE WILL BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810198December 15, 2015
UNKNOWN OR OTHER
CLIMATE CONTROL SYSTEM BLOWS HOT TO ONE SIDE COLD TO THE OTHER CANNOT BE TURNED OFF OR CONTROLLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810534December 15, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKING SYSTEM FAILED. THE CONTACT STATED THAT THE VEHICLE TEMPORARILY SPED UP BEFORE THE BRAKES WOULD ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810548December 15, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810216December 15, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810497December 15, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE AT A RED LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810560December 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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